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by Saepul
02:51
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home.php 1 patch
Spacing   +1 added lines, -1 removed lines patch added patch discarded remove patch 
@@ -1,1 +1,1 @@
 
 block discarded – undo
1 
-<?php 
require 'core/init.php';
$general->logged_out_protect();
?>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Frameset//EN" "http://www.w3.org/TR/html4/frameset.dtd">
<html>
<head>
<title>Helpdesk System</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<link href="css/style.css" rel="stylesheet" type="text/css" />
<link rel="shortcut icon" href="images/favicon.ico" type="image/x-icon">
<link rel="icon" href="images/favicon.ico" type="image/x-icon">
</head>
<frameset name="mainfs" rows="85,*" frameborder="0" border="0" framespacing="0">
	<frame src="header.php" name="topFrame" scrolling="NO" noresize />
	<frameset name="contentfs" cols="200,*" frameborder="0" border="0" framespacing="0">
		<frame src="navigator.php" name="leftFrame" scrolling="NO" noresize />
		<frame src="content.php" name="contentFrame" />
	</frameset>
</frameset><noframes></noframes>
<body>
</body>
</html>
2 1 
\ No newline at end of file
2 
+<?php 
require 'core/init.php'; $general->logged_out_protect(); ?>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Frameset//EN" "http://www.w3.org/TR/html4/frameset.dtd">
<html>
<head>
<title>Helpdesk System</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<link href="css/style.css" rel="stylesheet" type="text/css" />
<link rel="shortcut icon" href="images/favicon.ico" type="image/x-icon">
<link rel="icon" href="images/favicon.ico" type="image/x-icon">
</head>
<frameset name="mainfs" rows="85,*" frameborder="0" border="0" framespacing="0">
	<frame src="header.php" name="topFrame" scrolling="NO" noresize />
	<frameset name="contentfs" cols="200,*" frameborder="0" border="0" framespacing="0">
		<frame src="navigator.php" name="leftFrame" scrolling="NO" noresize />
		<frame src="content.php" name="contentFrame" />
	</frameset>
</frameset><noframes></noframes>
<body>
</body>
</html>
3 3 
\ No newline at end of file
Please login to merge, or discard this patch.
login.php 2 patches
Indentation   +23 added lines, -23 removed lines patch added patch discarded remove patch 
@@ -3,26 +3,26 @@  discard block
 
 block discarded – undo
3 3 
 require 'core/init.php';
4 4 
 $general->logged_in_protect();
5 5 
 if (empty($_POST) === false) {
6 
-    $username = strip_tags(addslashes(trim($_POST['username'])));
7 
-    $password = strip_tags(addslashes(trim($_POST['password'])));
8 
-    if (empty($username) === true || empty($password) === true) {
9 
-        $errors[] = 'Sorry, but we need your username and password.';
10 
-    } elseif ($users->user_exists($username) === false) {
11 
-        $errors[] = 'Sorry, that username doesn\'t exists. Please try again.';
12 
-    } else {
13 
-        $login = $users->login($username, $password);
14 
-        if ($login === false) {
15 
-            $errors[] = 'Sorry, that username/password is invalid. Please try again.';
16 
-        } elseif (!$users->email_confirmed($username)) {
17 
-            $errors[] = 'Sorry, your account is locked. Please contact Administrator.';
18 
-        } else {
19 
-            $_SESSION['loginid'] = $login;
20 
-            $users->log_users($login, 'Login to Helpdesk System');
21 
-            echo $login;
22 
-            header('location: home.php');
23 
-            exit();
24 
-        }
25 
-    }
6 
+	$username = strip_tags(addslashes(trim($_POST['username'])));
7 
+	$password = strip_tags(addslashes(trim($_POST['password'])));
8 
+	if (empty($username) === true || empty($password) === true) {
9 
+		$errors[] = 'Sorry, but we need your username and password.';
10 
+	} elseif ($users->user_exists($username) === false) {
11 
+		$errors[] = 'Sorry, that username doesn\'t exists. Please try again.';
12 
+	} else {
13 
+		$login = $users->login($username, $password);
14 
+		if ($login === false) {
15 
+			$errors[] = 'Sorry, that username/password is invalid. Please try again.';
16 
+		} elseif (!$users->email_confirmed($username)) {
17 
+			$errors[] = 'Sorry, your account is locked. Please contact Administrator.';
18 
+		} else {
19 
+			$_SESSION['loginid'] = $login;
20 
+			$users->log_users($login, 'Login to Helpdesk System');
21 
+			echo $login;
22 
+			header('location: home.php');
23 
+			exit();
24 
+		}
25 
+	}
26 26 
 }
27 27 
 ?>
28 28 
 <!DOCTYPE html>
 
@@ -56,9 +56,9 @@  discard block
 
 block discarded – undo
56 56 
 	</table>
57 57 
 </div>
58 58 
 <?php
59 
-    if (empty($errors) === false) {
60 
-        echo '<p class="errormsg">'.implode('</p><p class="errormsg">', $errors).'</p>';
61 
-    }
59 
+	if (empty($errors) === false) {
60 
+		echo '<p class="errormsg">'.implode('</p><p class="errormsg">', $errors).'</p>';
61 
+	}
62 62 
 ?>
63 63 
 <div class="footer">
64 64 
 </div>
Please login to merge, or discard this patch.
Spacing   +2 added lines, -2 removed lines patch added patch discarded remove patch 
@@ -9,13 +9,13 @@
 
 block discarded – undo
9 9 
         $errors[] = 'Sorry, but we need your username and password.';
10 10 
     } elseif ($users->user_exists($username) === false) {
11 11 
         $errors[] = 'Sorry, that username doesn\'t exists. Please try again.';
12 
-    } else {
12 
+    }else {
13 13 
         $login = $users->login($username, $password);
14 14 
         if ($login === false) {
15 15 
             $errors[] = 'Sorry, that username/password is invalid. Please try again.';
16 16 
         } elseif (!$users->email_confirmed($username)) {
17 17 
             $errors[] = 'Sorry, your account is locked. Please contact Administrator.';
18 
-        } else {
18 
+        }else {
19 19 
             $_SESSION['loginid'] = $login;
20 20 
             $users->log_users($login, 'Login to Helpdesk System');
21 21 
             echo $login;
Please login to merge, or discard this patch.
useredit.php 1 patch
Indentation   +13 added lines, -13 removed lines patch added patch discarded remove patch 
@@ -4,19 +4,19 @@
 
 block discarded – undo
4 4 
 $id = $_GET['id'];
5 5 
 $member = $users->userdata($id);
6 6 
 if (isset($_POST['submit'])) {
7 
-    $fullname = $_POST['fullname'];
8 
-    $username = htmlentities($_POST['username']);
9 
-    $password = $_POST['password'];
10 
-    $email = htmlentities($_POST['email']);
11 
-    $Telp = $_POST['telp'];
12 
-    $level = $_POST['level'];
13 
-    $locked = $_POST['locked'];
14 
-    //echo 'Old Passw: '.$member['password']. ' New Passw:'. $password;
15 
-    if ($password == '') {
16 
-        $password = $member['password'];
17 
-    }
18 
-    $users->update($id, $username, $password, $email, $fullname, $Telp, $level, $locked);
19 
-    header('Location: userlist.php');
7 
+	$fullname = $_POST['fullname'];
8 
+	$username = htmlentities($_POST['username']);
9 
+	$password = $_POST['password'];
10 
+	$email = htmlentities($_POST['email']);
11 
+	$Telp = $_POST['telp'];
12 
+	$level = $_POST['level'];
13 
+	$locked = $_POST['locked'];
14 
+	//echo 'Old Passw: '.$member['password']. ' New Passw:'. $password;
15 
+	if ($password == '') {
16 
+		$password = $member['password'];
17 
+	}
18 
+	$users->update($id, $username, $password, $email, $fullname, $Telp, $level, $locked);
19 
+	header('Location: userlist.php');
20 20 
 }
21 21 
 ?>
22 22 
 <!DOCTYPE HTML>
Please login to merge, or discard this patch.
core/classes/Report.php 2 patches
Indentation   +33 added lines, -33 removed lines patch added patch discarded remove patch 
@@ -2,37 +2,37 @@
 
 block discarded – undo
2 2
3 3 
 class Reports
4 4 
 {
5 
-    private $db;
6 
-
7 
-    public function __construct($database)
8 
-    {
9 
-        $this->db = $database;
10 
-    }
11 
-
12 
-    public function data_report($idreport)
13 
-    {
14 
-        $query = $this->db->prepare('SELECT * FROM `tickets` WHERE `slaid`= ?');
15 
-        $query->bindValue(1, $slaid);
16 
-
17 
-        try {
18 
-            $query->execute();
19 
-
20 
-            return $query->fetch();
21 
-        } catch (PDOException $e) {
22 
-            die($e->getMessage());
23 
-        }
24 
-    }
25 
-
26 
-    public function data_report_002()
27 
-    {
28 
-        $query = $this->db->prepare('SELECT * FROM `sla` ORDER BY `slaid` ASC');
29 
-
30 
-        try {
31 
-            $query->execute();
32 
-        } catch (PDOException $e) {
33 
-            die($e->getMessage());
34 
-        }
35 
-
36 
-        return $query->fetchAll();
37 
-    }
5 
+	private $db;
6 
+
7 
+	public function __construct($database)
8 
+	{
9 
+		$this->db = $database;
10 
+	}
11 
+
12 
+	public function data_report($idreport)
13 
+	{
14 
+		$query = $this->db->prepare('SELECT * FROM `tickets` WHERE `slaid`= ?');
15 
+		$query->bindValue(1, $slaid);
16 
+
17 
+		try {
18 
+			$query->execute();
19 
+
20 
+			return $query->fetch();
21 
+		} catch (PDOException $e) {
22 
+			die($e->getMessage());
23 
+		}
24 
+	}
25 
+
26 
+	public function data_report_002()
27 
+	{
28 
+		$query = $this->db->prepare('SELECT * FROM `sla` ORDER BY `slaid` ASC');
29 
+
30 
+		try {
31 
+			$query->execute();
32 
+		} catch (PDOException $e) {
33 
+			die($e->getMessage());
34 
+		}
35 
+
36 
+		return $query->fetchAll();
37 
+	}
38 38 
 }
Please login to merge, or discard this patch.
Spacing   +2 added lines, -2 removed lines patch added patch discarded remove patch 
@@ -18,7 +18,7 @@  discard block
 
 block discarded – undo
18 18 
             $query->execute();
19 19
20 20 
             return $query->fetch();
21 
-        } catch (PDOException $e) {
21 
+        }catch (PDOException $e) {
22 22 
             die($e->getMessage());
23 23 
         }
24 24 
     }
 
@@ -29,7 +29,7 @@  discard block
 
 block discarded – undo
29 29
30 30 
         try {
31 31 
             $query->execute();
32 
-        } catch (PDOException $e) {
32 
+        }catch (PDOException $e) {
33 33 
             die($e->getMessage());
34 34 
         }
35 35
Please login to merge, or discard this patch.
core/classes/General.php 1 patch
Indentation   +18 added lines, -18 removed lines patch added patch discarded remove patch 
@@ -2,24 +2,24 @@
 
 block discarded – undo
2 2
3 3 
 class General
4 4 
 {
5 
-    public function logged_in()
6 
-    {
7 
-        return(isset($_SESSION['loginid'])) ? true : false;
8 
-    }
5 
+	public function logged_in()
6 
+	{
7 
+		return(isset($_SESSION['loginid'])) ? true : false;
8 
+	}
9 9
10 
-    public function logged_in_protect()
11 
-    {
12 
-        if ($this->logged_in() === true) {
13 
-            header('Location: home.php');
14 
-            exit();
15 
-        }
16 
-    }
10 
+	public function logged_in_protect()
11 
+	{
12 
+		if ($this->logged_in() === true) {
13 
+			header('Location: home.php');
14 
+			exit();
15 
+		}
16 
+	}
17 17
18 
-    public function logged_out_protect()
19 
-    {
20 
-        if ($this->logged_in() === false) {
21 
-            header('Location: index.php');
22 
-            exit();
23 
-        }
24 
-    }
18 
+	public function logged_out_protect()
19 
+	{
20 
+		if ($this->logged_in() === false) {
21 
+			header('Location: index.php');
22 
+			exit();
23 
+		}
24 
+	}
25 25 
 }
Please login to merge, or discard this patch.
core/classes/SLA.php 2 patches
Indentation   +98 added lines, -98 removed lines patch added patch discarded remove patch 
@@ -2,102 +2,102 @@
 
 block discarded – undo
2 2
3 3 
 class SLA
4 4 
 {
5 
-    private $db;
6 
-
7 
-    public function __construct($database)
8 
-    {
9 
-        $this->db = $database;
10 
-    }
11 
-
12 
-    public function sla_exists($slaid)
13 
-    {
14 
-        $query = $this->db->prepare('SELECT COUNT(`slaid`) FROM `sla` WHERE `slaid`= ?');
15 
-        $query->bindValue(1, $slaid);
16 
-
17 
-        try {
18 
-            $query->execute();
19 
-            $rows = $query->fetchColumn();
20 
-            if ($rows == 1) {
21 
-                return true;
22 
-            } else {
23 
-                return false;
24 
-            }
25 
-        } catch (PDOException $e) {
26 
-            die($e->getMessage());
27 
-        }
28 
-    }
29 
-
30 
-    public function add_sla($slaid, $namasla, $responsetime, $resolutiontime, $slawarning)
31 
-    {
32 
-        $querystring = 'INSERT INTO `sla` (`slaid`,`namasla`,`responsetime`, `resolutiontime`, `slawarning`) VALUES (?, ?, ?, ?, ?)';
33 
-        $query = $this->db->prepare($querystring);
34 
-        $query->bindValue(1, $slaid);
35 
-        $query->bindValue(2, $namasla);
36 
-        $query->bindValue(3, $responsetime);
37 
-        $query->bindValue(4, $resolutiontime);
38 
-        $query->bindValue(5, $slawarning);
39 
-
40 
-        try {
41 
-            $query->execute();
42 
-        } catch (PDOException $e) {
43 
-            die($e->getMessage());
44 
-        }
45 
-    }
46 
-
47 
-    public function update_sla($slaid, $namasla, $responsetime, $resolutiontime, $slawarning)
48 
-    {
49 
-        $querystring = 'UPDATE `sla` SET `namasla` = ? , `responsetime` = ? , `resolutiontime` = ?, `slawarning` = ?  WHERE `slaid` = ?';
50 
-        $query = $this->db->prepare($querystring);
51 
-        $query->bindValue(1, $namasla);
52 
-        $query->bindValue(2, $responsetime);
53 
-        $query->bindValue(3, $resolutiontime);
54 
-        $query->bindValue(4, $slawarning);
55 
-        $query->bindValue(5, $slaid);
56 
-
57 
-        try {
58 
-            $query->execute();
59 
-        } catch (PDOException $e) {
60 
-            die($e->getMessage());
61 
-        }
62 
-    }
63 
-
64 
-    public function delete($id)
65 
-    {
66 
-        $sql = 'DELETE FROM `sla` WHERE `slaid` = ?';
67 
-        $query = $this->db->prepare($sql);
68 
-        $query->bindValue(1, $id);
69 
-
70 
-        try {
71 
-            $query->execute();
72 
-        } catch (PDOException $e) {
73 
-            die($e->getMessage());
74 
-        }
75 
-    }
76 
-
77 
-    public function sla_data($slaid)
78 
-    {
79 
-        $query = $this->db->prepare('SELECT * FROM `sla` WHERE `slaid`= ?');
80 
-        $query->bindValue(1, $slaid);
81 
-
82 
-        try {
83 
-            $query->execute();
84 
-
85 
-            return $query->fetch();
86 
-        } catch (PDOException $e) {
87 
-            die($e->getMessage());
88 
-        }
89 
-    }
90 
-
91 
-    public function get_sla()
92 
-    {
93 
-        $query = $this->db->prepare('SELECT * FROM `sla` ORDER BY `slaid` ASC');
94 
-
95 
-        try {
96 
-            $query->execute();
97 
-        } catch (PDOException $e) {
98 
-            die($e->getMessage());
99 
-        }
100 
-
101 
-        return $query->fetchAll();
102 
-    }
5 
+	private $db;
6 
+
7 
+	public function __construct($database)
8 
+	{
9 
+		$this->db = $database;
10 
+	}
11 
+
12 
+	public function sla_exists($slaid)
13 
+	{
14 
+		$query = $this->db->prepare('SELECT COUNT(`slaid`) FROM `sla` WHERE `slaid`= ?');
15 
+		$query->bindValue(1, $slaid);
16 
+
17 
+		try {
18 
+			$query->execute();
19 
+			$rows = $query->fetchColumn();
20 
+			if ($rows == 1) {
21 
+				return true;
22 
+			} else {
23 
+				return false;
24 
+			}
25 
+		} catch (PDOException $e) {
26 
+			die($e->getMessage());
27 
+		}
28 
+	}
29 
+
30 
+	public function add_sla($slaid, $namasla, $responsetime, $resolutiontime, $slawarning)
31 
+	{
32 
+		$querystring = 'INSERT INTO `sla` (`slaid`,`namasla`,`responsetime`, `resolutiontime`, `slawarning`) VALUES (?, ?, ?, ?, ?)';
33 
+		$query = $this->db->prepare($querystring);
34 
+		$query->bindValue(1, $slaid);
35 
+		$query->bindValue(2, $namasla);
36 
+		$query->bindValue(3, $responsetime);
37 
+		$query->bindValue(4, $resolutiontime);
38 
+		$query->bindValue(5, $slawarning);
39 
+
40 
+		try {
41 
+			$query->execute();
42 
+		} catch (PDOException $e) {
43 
+			die($e->getMessage());
44 
+		}
45 
+	}
46 
+
47 
+	public function update_sla($slaid, $namasla, $responsetime, $resolutiontime, $slawarning)
48 
+	{
49 
+		$querystring = 'UPDATE `sla` SET `namasla` = ? , `responsetime` = ? , `resolutiontime` = ?, `slawarning` = ?  WHERE `slaid` = ?';
50 
+		$query = $this->db->prepare($querystring);
51 
+		$query->bindValue(1, $namasla);
52 
+		$query->bindValue(2, $responsetime);
53 
+		$query->bindValue(3, $resolutiontime);
54 
+		$query->bindValue(4, $slawarning);
55 
+		$query->bindValue(5, $slaid);
56 
+
57 
+		try {
58 
+			$query->execute();
59 
+		} catch (PDOException $e) {
60 
+			die($e->getMessage());
61 
+		}
62 
+	}
63 
+
64 
+	public function delete($id)
65 
+	{
66 
+		$sql = 'DELETE FROM `sla` WHERE `slaid` = ?';
67 
+		$query = $this->db->prepare($sql);
68 
+		$query->bindValue(1, $id);
69 
+
70 
+		try {
71 
+			$query->execute();
72 
+		} catch (PDOException $e) {
73 
+			die($e->getMessage());
74 
+		}
75 
+	}
76 
+
77 
+	public function sla_data($slaid)
78 
+	{
79 
+		$query = $this->db->prepare('SELECT * FROM `sla` WHERE `slaid`= ?');
80 
+		$query->bindValue(1, $slaid);
81 
+
82 
+		try {
83 
+			$query->execute();
84 
+
85 
+			return $query->fetch();
86 
+		} catch (PDOException $e) {
87 
+			die($e->getMessage());
88 
+		}
89 
+	}
90 
+
91 
+	public function get_sla()
92 
+	{
93 
+		$query = $this->db->prepare('SELECT * FROM `sla` ORDER BY `slaid` ASC');
94 
+
95 
+		try {
96 
+			$query->execute();
97 
+		} catch (PDOException $e) {
98 
+			die($e->getMessage());
99 
+		}
100 
+
101 
+		return $query->fetchAll();
102 
+	}
103 103 
 }
Please login to merge, or discard this patch.
Spacing   +7 added lines, -7 removed lines patch added patch discarded remove patch 
@@ -19,10 +19,10 @@  discard block
 
 block discarded – undo
19 19 
             $rows = $query->fetchColumn();
20 20 
             if ($rows == 1) {
21 21 
                 return true;
22 
-            } else {
22 
+            }else {
23 23 
                 return false;
24 24 
             }
25 
-        } catch (PDOException $e) {
25 
+        }catch (PDOException $e) {
26 26 
             die($e->getMessage());
27 27 
         }
28 28 
     }
 
@@ -39,7 +39,7 @@  discard block
 
 block discarded – undo
39 39
40 40 
         try {
41 41 
             $query->execute();
42 
-        } catch (PDOException $e) {
42 
+        }catch (PDOException $e) {
43 43 
             die($e->getMessage());
44 44 
         }
45 45 
     }
 
@@ -56,7 +56,7 @@  discard block
 
 block discarded – undo
56 56
57 57 
         try {
58 58 
             $query->execute();
59 
-        } catch (PDOException $e) {
59 
+        }catch (PDOException $e) {
60 60 
             die($e->getMessage());
61 61 
         }
62 62 
     }
 
@@ -69,7 +69,7 @@  discard block
 
 block discarded – undo
69 69
70 70 
         try {
71 71 
             $query->execute();
72 
-        } catch (PDOException $e) {
72 
+        }catch (PDOException $e) {
73 73 
             die($e->getMessage());
74 74 
         }
75 75 
     }
 
@@ -83,7 +83,7 @@  discard block
 
 block discarded – undo
83 83 
             $query->execute();
84 84
85 85 
             return $query->fetch();
86 
-        } catch (PDOException $e) {
86 
+        }catch (PDOException $e) {
87 87 
             die($e->getMessage());
88 88 
         }
89 89 
     }
 
@@ -94,7 +94,7 @@  discard block
 
 block discarded – undo
94 94
95 95 
         try {
96 96 
             $query->execute();
97 
-        } catch (PDOException $e) {
97 
+        }catch (PDOException $e) {
98 98 
             die($e->getMessage());
99 99 
         }
100 100
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core/connect/database.php 1 patch
Indentation   +4 added lines, -4 removed lines patch added patch discarded remove patch 
@@ -1,10 +1,10 @@
 
 block discarded – undo
1 1 
 <?php
2 2
3 3 
 $config = [
4 
-    'host'		    => 'localhost',
5 
-    'username' 	=> 'root',
6 
-    'password' 	=> 'root',
7 
-    'dbname' 	  => 'helpdesk',
4 
+	'host'		    => 'localhost',
5 
+	'username' 	=> 'root',
6 
+	'password' 	=> 'root',
7 
+	'dbname' 	  => 'helpdesk',
8 8 
 ];
9 9
10 10 
 $db = new PDO('mysql:host='.$config['host'].';dbname='.$config['dbname'], $config['username'], $config['password']);
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ticketnew.php 2 patches
Spacing   +3 added lines, -3 removed lines patch added patch discarded remove patch 
@@ -138,7 +138,7 @@  discard block
 
 block discarded – undo
138 138 
 		</tr>
139 139 
 		<tr>
140 140 
 			<td> Reported By* </td><td> : </td>
141 
-			<td> <?php echo $user['fullname'];?> <input type='hidden' size='50' name='reportedby' value="<?php echo $user['fullname'];?>" maxlength="50"> </td>
141 
+			<td> <?php echo $user['fullname']; ?> <input type='hidden' size='50' name='reportedby' value="<?php echo $user['fullname']; ?>" maxlength="50"> </td>
142 142 
 		</tr>
143 143 
 		<tr>
144 144 
 			<td> Urgency (SLA)*</td><td> : </td>

@@ -177,8 +177,8 @@  discard block
 
 block discarded – undo
177 177 
 			<td> </td>
178 178 
 			<td> </td>
179 179 
 			<td> <br/>
180 
-			<?php $assignee = $users->get_user_random_by_level('Admin');?>
181 
-			<input type="hidden" name="idassignee" value="<?php echo $assignee['id'];?>"/>
180 
+			<?php $assignee = $users->get_user_random_by_level('Admin'); ?>
181 
+			<input type="hidden" name="idassignee" value="<?php echo $assignee['id']; ?>"/>
182 182 
 			<input type='submit' name='submit' value=' Submit '>  &nbsp;&nbsp;&nbsp;
183 183 
 			<input type='reset' name='reset' value=' Reset '>
184 184 
 			</td>
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Indentation   +42 added lines, -42 removed lines patch added patch discarded remove patch 
@@ -6,33 +6,33 @@  discard block
 
 block discarded – undo
6 6 
 $documentedby = $_SESSION['loginid'];
7 7 
 $user = $users->userdata($_SESSION['loginid']);
8 8 
 if (isset($_POST['submit'])) {
9 
-    $lastticket = $tickets->get_last_ticket();
10 
-    $id = $lastticket['id'] + 1;
11 
-    $ticketnumber = $id.'/SR/'.date('M').'/'.date('Y'); //format nomor tiket
12 
-    $sla = $_POST['sla'];
13 
-    $reporteddate = strtotime($_POST['reporteddate']);
14 
-    $reportedby = $_POST['reportedby'];
15 
-    $telp = $_POST['telp'];
16 
-    $email = $_POST['email'];
17 
-    $problemsummary = $_POST['problemsummary'];
18 
-    $problemdetail = $_POST['problemdetail'];
19 
-    $ticketstatus = 'Assigned'; //ketika pertama kali dibuat, status="Assigned" ke salah satu teknisi
20 
-    $assignee = $_POST['idassignee'];
21 
-    $pro = $_POST['pro'];
22 
-    $changes = 'Create New Ticket';
23 
-    $datasla = $slas->sla_data($sla);
24 
-    $resolutiontime = $datasla['resolutiontime'];
25 
-    $tickets->add_ticket($ticketnumber, $sla, $reporteddate, $reportedby, $telp, $email, $problemsummary, $problemdetail, $ticketstatus, $assignee, $documentedby, $pro);
26 
-    $assigneddate = '';
27 
-    $pendingby = '';
28 
-    $pendingdate = '';
29 
-    $resolution = '';
30 
-    $resolvedby = '';
31 
-    $resolveddate = '';
32 
-    $closedby = '';
33 
-    $closeddate = '';
34 
-    $tickets->log_tickets($id, $sla, $reporteddate, $reportedby, $telp, $email, $problemsummary, $problemdetail, $ticketstatus, $assignee, $assigneddate, $pendingby, $pendingdate, $resolution, $resolvedby, $resolveddate, $closedby, $closeddate, $changes, $changeby);
35 
-    header("Location: ticketread.php?id=$id");
9 
+	$lastticket = $tickets->get_last_ticket();
10 
+	$id = $lastticket['id'] + 1;
11 
+	$ticketnumber = $id.'/SR/'.date('M').'/'.date('Y'); //format nomor tiket
12 
+	$sla = $_POST['sla'];
13 
+	$reporteddate = strtotime($_POST['reporteddate']);
14 
+	$reportedby = $_POST['reportedby'];
15 
+	$telp = $_POST['telp'];
16 
+	$email = $_POST['email'];
17 
+	$problemsummary = $_POST['problemsummary'];
18 
+	$problemdetail = $_POST['problemdetail'];
19 
+	$ticketstatus = 'Assigned'; //ketika pertama kali dibuat, status="Assigned" ke salah satu teknisi
20 
+	$assignee = $_POST['idassignee'];
21 
+	$pro = $_POST['pro'];
22 
+	$changes = 'Create New Ticket';
23 
+	$datasla = $slas->sla_data($sla);
24 
+	$resolutiontime = $datasla['resolutiontime'];
25 
+	$tickets->add_ticket($ticketnumber, $sla, $reporteddate, $reportedby, $telp, $email, $problemsummary, $problemdetail, $ticketstatus, $assignee, $documentedby, $pro);
26 
+	$assigneddate = '';
27 
+	$pendingby = '';
28 
+	$pendingdate = '';
29 
+	$resolution = '';
30 
+	$resolvedby = '';
31 
+	$resolveddate = '';
32 
+	$closedby = '';
33 
+	$closeddate = '';
34 
+	$tickets->log_tickets($id, $sla, $reporteddate, $reportedby, $telp, $email, $problemsummary, $problemdetail, $ticketstatus, $assignee, $assigneddate, $pendingby, $pendingdate, $resolution, $resolvedby, $resolveddate, $closedby, $closeddate, $changes, $changeby);
35 
+	header("Location: ticketread.php?id=$id");
36 36 
 }
37 37 
 ?>
38 38 
 <!DOCTYPE HTML>

@@ -115,12 +115,12 @@  discard block
 
 block discarded – undo
115 115 
 			<td> Urgency (SLA)*</td><td> : </td>
116 116 
 			<td><select name="sla">
117 117 
 				<?php
118 
-                    $sla = $slas->get_sla();
119 
-                    echo '<option value="'.$slaval['slaid'].'" selected="selected">'.$slaval['namasla'].'</option>';
120 
-                    foreach ($sla as $slaval) {
121 
-                        echo '<option value="'.$slaval['slaid'].'">'.$slaval['namasla'].'</option>';
122 
-                    }
123 
-                ?>
118 
+					$sla = $slas->get_sla();
119 
+					echo '<option value="'.$slaval['slaid'].'" selected="selected">'.$slaval['namasla'].'</option>';
120 
+					foreach ($sla as $slaval) {
121 
+						echo '<option value="'.$slaval['slaid'].'">'.$slaval['namasla'].'</option>';
122 
+					}
123 
+				?>
124 124 
 				</select>
125 125 
 			</td>
126 126 
 		</tr>

@@ -128,11 +128,11 @@  discard block
 
 block discarded – undo
128 128 
 			<td> Type</td><td> : </td>
129 129 
 			<td><select name="pro">
130 130 
 				<?php
131 
-                    //$pro = $slas->get_sla();
132 
-                    echo '<option value=""></option>';
133 
-                    echo '<option value="Hardware">Hardware</option>';
134 
-                    echo '<option value="Software">Software</option>';
135 
-                ?>
131 
+					//$pro = $slas->get_sla();
132 
+					echo '<option value=""></option>';
133 
+					echo '<option value="Hardware">Hardware</option>';
134 
+					echo '<option value="Software">Software</option>';
135 
+				?>
136 136 
 				</select>
137 137 
 			</td>
138 138 
 		</tr>

@@ -159,9 +159,9 @@  discard block
 
 block discarded – undo
159 159 
 	</form>
160 160
161 161 
 	<?php
162 
-    if (empty($errors) === false) {
163 
-        echo '<p class=errormsg>'.implode('</p><p class=errormsg>', $errors).'</p>';
164 
-    }
165 
-    ?>
162 
+	if (empty($errors) === false) {
163 
+		echo '<p class=errormsg>'.implode('</p><p class=errormsg>', $errors).'</p>';
164 
+	}
165 
+	?>
166 166 
 </body>
167 167 
 </html>
168 168 
\ No newline at end of file
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ticketread.php 1 patch
Indentation   +14 added lines, -14 removed lines patch added patch discarded remove patch 
@@ -43,9 +43,9 @@  discard block
 
 block discarded – undo
43 43 
 			<td> Urgency (SLA)</td><td> : </td>
44 44 
 			<td>
45 45 
 			<?php
46 
-                $sladata = $slas->sla_data($ticket['sla']);
47 
-                echo $sladata['namasla'];
48 
-            ?>
46 
+				$sladata = $slas->sla_data($ticket['sla']);
47 
+				echo $sladata['namasla'];
48 
+			?>
49 49 
 			</td>
50 50 
 		</tr>
51 51 
 		<tr>

@@ -63,9 +63,9 @@  discard block
 
 block discarded – undo
63 63 
 			<td width="120"> Assign to </td><td> : </td>
64 64 
 			<td>
65 65 
 			<?php
66 
-                $userassignee = $users->userdata($ticket['assignee']);
67 
-                echo $userassignee['fullname'];
68 
-            ?>
66 
+				$userassignee = $users->userdata($ticket['assignee']);
67 
+				echo $userassignee['fullname'];
68 
+			?>
69 69 
 			</td>
70 70 
 		</tr>
71 71 
 		<tr>

@@ -85,14 +85,14 @@  discard block
 
 block discarded – undo
85 85 
 	<table class="formtable">
86 86 
 	<tr bgcolor="#e0e0e0" ><td width="150">Updated On</td><td width="150">Updated By</td><td>Description</td></tr>
87 87 
 	<?php
88 
-        $list_log_tickets = $tickets->get_audit_trail($id);
89 
-        foreach ($list_log_tickets as $log_ticket) {
90 
-            $changed_by = $users->userdata($log_ticket['changeby']);
91 
-            echo '<tr><td>'.date('d-M-Y H:i:s', $log_ticket['changedate']).'</td>'.
92 
-                 '<td>'.$changed_by['fullname'].'</td>'.
93 
-                 '<td>'.$log_ticket['changes'].'</td></tr>';
94 
-        }
95 
-    ?>
88 
+		$list_log_tickets = $tickets->get_audit_trail($id);
89 
+		foreach ($list_log_tickets as $log_ticket) {
90 
+			$changed_by = $users->userdata($log_ticket['changeby']);
91 
+			echo '<tr><td>'.date('d-M-Y H:i:s', $log_ticket['changedate']).'</td>'.
92 
+				 '<td>'.$changed_by['fullname'].'</td>'.
93 
+				 '<td>'.$log_ticket['changes'].'</td></tr>';
94 
+		}
95 
+	?>
96 96 
 	</table>
97 97 
 	</fieldset>
98 98 
 	<br/><br/>
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