XoopsModules25x /
xhelp
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| 1 | <?php |
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| 2 | //$Id: addTicket.php,v 1.88 2006/01/03 20:40:33 eric_juden Exp $ |
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| 3 | if(isset($_GET['deptid'])){ |
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| 4 | $dept_id = intval($_GET['deptid']); |
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| 5 | } |
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| 6 | |||
| 7 | if(isset($_GET['view_id'])){ |
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| 8 | $view_id = intval($_GET['view_id']); |
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| 9 | setCookie("xhelp_logMode", $view_id,time()+60*60*24*30); |
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| 10 | if(isset($dept_id)){ |
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| 11 | header("Location: addTicket.php&deptid=$dept_id"); |
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| 12 | } else { |
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| 13 | header("Location: addTicket.php"); |
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| 14 | } |
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| 15 | } else { |
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| 16 | if(!isset($_COOKIE['xhelp_logMode'])){ |
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| 17 | setCookie("xhelp_logMode", 1, time()+60*60*24*30); |
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| 18 | } else { |
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| 19 | setCookie("xhelp_logMode", $_COOKIE['xhelp_logMode'], time()+60*60*24*30); |
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| 20 | } |
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| 21 | } |
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| 22 | |||
| 23 | require_once('header.php'); |
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| 24 | require_once(XHELP_INCLUDE_PATH.'/events.php'); |
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| 25 | |||
| 26 | /* $_eventsrv->advise('new_ticket', xhelp_notificationService::singleton()); |
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| 27 | $_eventsrv->advise('new_ticket', xhelp_logService::singleton()); |
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| 28 | $_eventsrv->advise('new_ticket', xhelp_cacheService::singleton()); |
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| 29 | $_eventsrv->advise('new_response', xhelp_logService::singleton()); |
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| 30 | $_eventsrv->advise('new_response', xhelp_notificationService::singleton()); |
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| 31 | $_eventsrv->advise('update_owner', xhelp_notificationService::singleton()); |
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| 32 | $_eventsrv->advise('update_owner', xhelp_logService::singleton()); */ |
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| 33 | |||
| 34 | $hTicket =& xhelpGetHandler('ticket'); |
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| 35 | $hStaff =& xhelpGetHandler('staff'); |
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| 36 | $hGroupPerm =& xoops_gethandler('groupperm'); |
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| 37 | $hMember =& xoops_gethandler('member'); |
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| 38 | $hMembership =& xhelpGetHandler('membership'); |
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| 39 | $hFieldDept =& xhelpGetHandler('ticketFieldDepartment'); |
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| 40 | |||
| 41 | $module_id = $xoopsModule->getVar('mid'); |
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| 42 | |||
| 43 | if($xoopsUser){ |
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| 44 | if(!isset($dept_id)){ |
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| 45 | $dept_id = xhelpGetMeta("default_department"); |
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| 46 | } |
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| 47 | |||
| 48 | if(isset($_GET['saveTicket']) && $_GET['saveTicket'] == 1){ |
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| 49 | _saveTicket(); |
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| 50 | } |
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| 51 | |||
| 52 | if(!isset($_POST['addTicket'])){ // Initial load of page |
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| 53 | $xoopsOption['template_main'] = 'xhelp_addTicket.html'; // Always set main template before including the header |
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| 54 | include(XOOPS_ROOT_PATH . '/header.php'); |
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| 55 | |||
| 56 | $hDepartments =& xhelpGetHandler('department'); // Department handler |
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| 57 | $crit = new Criteria('',''); |
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| 58 | $crit->setSort('department'); |
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| 59 | $departments =& $hDepartments->getObjects($crit); |
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| 60 | View Code Duplication | if(count($departments) == 0){ |
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| 61 | $message = _XHELP_MESSAGE_NO_DEPTS; |
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| 62 | redirect_header(XHELP_BASE_URL."/index.php", 3, $message); |
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| 63 | } |
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| 64 | $aDept = array(); |
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| 65 | $myGroups =& $hMember->getGroupsByUser($xoopsUser->getVar('uid')); |
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| 66 | if(($xhelp_isStaff) && ($xoopsModuleConfig['xhelp_deptVisibility'] == 0)){ // If staff are not applied |
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| 67 | View Code Duplication | foreach($departments as $dept){ |
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| 68 | $deptid = $dept->getVar('id'); |
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| 69 | $aDept[] = array('id'=>$deptid, |
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| 70 | 'department'=>$dept->getVar('department')); |
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| 71 | } |
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| 72 | } else { |
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| 73 | foreach($departments as $dept){ |
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| 74 | $deptid = $dept->getVar('id'); |
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| 75 | foreach($myGroups as $group){ // Check for user to be in multiple groups |
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| 76 | if($hGroupPerm->checkRight(_XHELP_GROUP_PERM_DEPT, $deptid, $group, $module_id)){ |
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| 77 | //Assign the first value to $dept_id incase the default department property not set |
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| 78 | if ($dept_id == null) { |
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| 79 | $dept_id = $deptid; |
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| 80 | } |
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| 81 | $aDept[] = array('id'=>$deptid, |
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| 82 | 'department'=>$dept->getVar('department')); |
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| 83 | break; |
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| 84 | } |
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| 85 | } |
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| 86 | } |
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| 87 | } |
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| 88 | |||
| 89 | // User Dept visibility check |
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| 90 | if(empty($aDept)){ |
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| 91 | $message = _XHELP_MESSAGE_NO_DEPTS; |
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| 92 | redirect_header(XHELP_BASE_URL."/index.php", 3, $message); |
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| 93 | } |
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| 94 | |||
| 95 | $xoopsTpl->assign('xhelp_isUser', true); |
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| 96 | |||
| 97 | if($xhelp_isStaff){ |
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| 98 | $checkStaff =& $hStaff->getByUid($xoopsUser->getVar('uid')); |
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| 99 | View Code Duplication | if(!$hasRights = $checkStaff->checkRoleRights(XHELP_SEC_TICKET_ADD)){ |
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| 100 | $message = _XHELP_MESSAGE_NO_ADD_TICKET; |
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| 101 | redirect_header(XHELP_BASE_URL."/index.php", 3, $message); |
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| 102 | } |
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| 103 | unset($checkStaff); |
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| 104 | |||
| 105 | if($hasRights = $xhelp_staff->checkRoleRights(XHELP_SEC_TICKET_OWNERSHIP, $dept_id)){ |
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| 106 | $staff =& $hMembership->xoopsUsersByDept($dept_id); |
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| 107 | |||
| 108 | $aOwnership = array(); |
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| 109 | $aOwnership[0] = _XHELP_NO_OWNER; |
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| 110 | foreach($staff as $stf){ |
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| 111 | $aOwnership[$stf->getVar('uid')] = $stf->getVar('uname'); |
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| 112 | } |
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| 113 | $xoopsTpl->assign('xhelp_aOwnership', $aOwnership); |
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| 114 | } else { |
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| 115 | $xoopsTpl->assign('xhelp_aOwnership', false); |
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| 116 | } |
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| 117 | } |
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| 118 | |||
| 119 | $has_mimes = false; |
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| 120 | if($xoopsModuleConfig['xhelp_allowUpload']){ |
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| 121 | // Get available mimetypes for file uploading |
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| 122 | $hMime =& xhelpGetHandler('mimetype'); |
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| 123 | $xhelp =& xhelpGetModule(); |
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| 124 | $mid = $xhelp->getVar('mid'); |
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| 125 | if(!$xhelp_isStaff){ |
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| 126 | $crit = new Criteria('mime_user', 1); |
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| 127 | } else { |
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| 128 | $crit = new Criteria('mime_admin', 1); |
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| 129 | } |
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| 130 | $mimetypes =& $hMime->getObjects($crit); |
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| 131 | $mimes = ''; |
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| 132 | View Code Duplication | foreach($mimetypes as $mime){ |
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| 133 | if($mimes == ''){ |
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| 134 | $mimes = $mime->getVar('mime_ext'); |
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| 135 | } else { |
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| 136 | $mimes .= ", " . $mime->getVar('mime_ext'); |
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| 137 | } |
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| 138 | } |
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| 139 | $xoopsTpl->assign('xhelp_mimetypes', $mimes); |
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| 140 | } |
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| 141 | |||
| 142 | $xoopsTpl->assign('xhelp_has_logUser', false); |
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| 143 | if($xhelp_isStaff){ |
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| 144 | $checkStaff =& $hStaff->getByUid($xoopsUser->getVar('uid')); |
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| 145 | if($hasRights = $checkStaff->checkRoleRights(XHELP_SEC_TICKET_LOGUSER)){ |
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| 146 | $xoopsTpl->assign('xhelp_has_logUser', true); |
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| 147 | } |
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| 148 | unset($checkStaff); |
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| 149 | } |
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| 150 | |||
| 151 | // Get current dept's custom fields |
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| 152 | $fields =& $hFieldDept->fieldsByDepartment($dept_id, true); |
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| 153 | |||
| 154 | if (!$savedFields =& $_xhelpSession->get('xhelp_custFields')) { |
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| 155 | $savedFields = array(); |
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| 156 | } |
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| 157 | |||
| 158 | $aFields = array(); |
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| 159 | View Code Duplication | foreach($fields as $field){ |
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| 160 | $values = $field->getVar('fieldvalues'); |
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| 161 | if ($field->getVar('controltype') == XHELP_CONTROL_YESNO) { |
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| 162 | $values = array(1 => _YES, 0 => _NO); |
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| 163 | } |
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| 164 | |||
| 165 | // Check for values already submitted, and fill those values in |
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| 166 | if(array_key_exists($field->getVar('fieldname'), $savedFields)){ |
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| 167 | $defaultValue = $savedFields[$field->getVar('fieldname')]; |
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| 168 | } else { |
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| 169 | $defaultValue = $field->getVar('defaultvalue'); |
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| 170 | } |
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| 171 | |||
| 172 | $aFields[$field->getVar('id')] = |
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| 173 | array('name' => $field->getVar('name'), |
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| 174 | 'desc' => $field->getVar('description'), |
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| 175 | 'fieldname' => $field->getVar('fieldname'), |
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| 176 | 'defaultvalue' => $defaultValue, |
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| 177 | 'controltype' => $field->getVar('controltype'), |
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| 178 | 'required' => $field->getVar('required'), |
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| 179 | 'fieldlength' => ($field->getVar('fieldlength') < 50 ? $field->getVar('fieldlength') : 50), |
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| 180 | 'maxlength' => $field->getVar('fieldlength'), |
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| 181 | 'weight' => $field->getVar('weight'), |
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| 182 | 'fieldvalues' => $values, |
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| 183 | 'validation' => $field->getVar('validation')); |
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| 184 | } |
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| 185 | $xoopsTpl->assign('xhelp_custFields', $aFields); |
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| 186 | if(!empty($aFields)){ |
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| 187 | $xoopsTpl->assign('xhelp_hasCustFields', true); |
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| 188 | } else { |
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| 189 | $xoopsTpl->assign('xhelp_hasCustFields', false); |
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| 190 | } |
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| 191 | |||
| 192 | $javascript = "<script type=\"text/javascript\" src=\"". XHELP_BASE_URL ."/include/functions.js\"></script> |
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| 193 | <script type=\"text/javascript\" src='".XHELP_SCRIPT_URL."/addTicketDeptChange.php?client'></script> |
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| 194 | <script type=\"text/javascript\"> |
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| 195 | <!-- |
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| 196 | function departments_onchange() |
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| 197 | { |
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| 198 | dept = xoopsGetElementById('departments'); |
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| 199 | var wl = new xhelpweblib(fieldHandler); |
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| 200 | wl.customfieldsbydept(dept.value);\n"; |
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| 201 | |||
| 202 | if($xhelp_isStaff){ |
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| 203 | $javascript .= "var w = new xhelpweblib(staffHandler); |
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| 204 | w.staffbydept(dept.value);\n"; |
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| 205 | } |
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| 206 | $javascript .= "} |
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| 207 | |||
| 208 | var staffHandler = { |
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| 209 | staffbydept: function(result){"; |
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| 210 | if($xhelp_isStaff){ |
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| 211 | if (isset($_COOKIE['xhelp_logMode']) && $_COOKIE['xhelp_logMode'] == 2 && $xhelp_staff->checkRoleRights(XHELP_SEC_TICKET_OWNERSHIP, $dept_id)) { |
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| 212 | $javascript .= "var sel = gE('owner');"; |
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| 213 | $javascript .= "xhelpFillStaffSelect(sel, result);\n"; |
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| 214 | } |
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| 215 | } |
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| 216 | $javascript .= "} |
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| 217 | } |
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| 218 | |||
| 219 | var fieldHandler = { |
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| 220 | customfieldsbydept: function(result){ |
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| 221 | var tbl = gE('tblAddTicket');\n"; |
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| 222 | if ($xhelp_isStaff && isset($_COOKIE['xhelp_logMode']) && $_COOKIE['xhelp_logMode'] == 2) { |
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| 223 | $javascript.="var beforeele = gE('privResponse');\n"; |
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| 224 | } else { |
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| 225 | $javascript.="var beforeele = gE('addButtons');\n"; |
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| 226 | } |
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| 227 | $javascript.="tbody = tbl.tBodies[0];\n"; |
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| 228 | $javascript .="xhelpFillCustomFlds(tbody, result, beforeele); |
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| 229 | } |
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| 230 | } |
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| 231 | |||
| 232 | function window_onload() |
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| 233 | { |
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| 234 | xhelpDOMAddEvent(xoopsGetElementById('departments'), 'change', departments_onchange, true); |
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| 235 | } |
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| 236 | |||
| 237 | window.setTimeout('window_onload()', 1500); |
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| 238 | //--> |
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| 239 | </script>"; |
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| 240 | $xoopsTpl->assign('xhelp_baseURL', XHELP_BASE_URL); |
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| 241 | $xoopsTpl->assign('xhelp_includeURL', XHELP_INCLUDE_URL); |
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| 242 | $xoopsTpl->assign('xoops_module_header', $javascript. $xhelp_module_header); |
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| 243 | $xoopsTpl->assign('xhelp_allowUpload', $xoopsModuleConfig['xhelp_allowUpload']); |
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| 244 | $xoopsTpl->assign('xhelp_text_lookup', _XHELP_TEXT_LOOKUP); |
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| 245 | $xoopsTpl->assign('xhelp_text_email', _XHELP_TEXT_EMAIL); |
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| 246 | $xoopsTpl->assign('xhelp_imagePath', XOOPS_URL . '/modules/xhelp/images/'); |
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| 247 | $xoopsTpl->assign('xhelp_departments', $aDept); |
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| 248 | $xoopsTpl->assign('xhelp_current_file', basename(__file__)); |
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| 249 | $xoopsTpl->assign('xhelp_priorities', array(5, 4, 3, 2, 1)); |
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| 250 | $xoopsTpl->assign('xhelp_priorities_desc', array('5' => _XHELP_PRIORITY5, '4' => _XHELP_PRIORITY4,'3' => _XHELP_PRIORITY3, '2' => _XHELP_PRIORITY2, '1' => _XHELP_PRIORITY1)); |
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| 251 | $xoopsTpl->assign('xhelp_default_priority', XHELP_DEFAULT_PRIORITY); |
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| 252 | $xoopsTpl->assign('xhelp_currentUser', $xoopsUser->getVar('uid')); |
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| 253 | $xoopsTpl->assign('xhelp_numTicketUploads', $xoopsModuleConfig['xhelp_numTicketUploads']); |
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| 254 | if(isset($_POST['logFor'])){ |
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| 255 | $uid = $_POST['logFor']; |
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| 256 | $username = $xoopsUser->getUnameFromId($uid); |
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| 257 | $xoopsTpl->assign('xhelp_username', $username); |
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| 258 | $xoopsTpl->assign('xhelp_user_id', $uid); |
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| 259 | } else { |
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| 260 | $uid = $xoopsUser->getVar('uid'); |
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| 261 | $username = $xoopsUser->getVar('uname'); |
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| 262 | $xoopsTpl->assign('xhelp_username', $username); |
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| 263 | $xoopsTpl->assign('xhelp_user_id', $uid); |
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| 264 | } |
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| 265 | $xoopsTpl->assign('xhelp_isStaff', $xhelp_isStaff); |
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| 266 | if(!isset($_COOKIE['xhelp_logMode'])){ |
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| 267 | $xoopsTpl->assign('xhelp_logMode', 1); |
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| 268 | } else { |
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| 269 | $xoopsTpl->assign('xhelp_logMode', $_COOKIE['xhelp_logMode']); |
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| 270 | } |
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| 271 | |||
| 272 | if($xhelp_isStaff){ |
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| 273 | if(isset($_COOKIE['xhelp_logMode']) && $_COOKIE['xhelp_logMode'] == 2){ |
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| 274 | $hStatus =& xhelpGetHandler('status'); |
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| 275 | $crit = new Criteria('', ''); |
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| 276 | $crit->setSort('description'); |
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| 277 | $crit->setOrder('ASC'); |
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| 278 | $statuses =& $hStatus->getObjects($crit); |
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| 279 | $aStatuses = array(); |
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| 280 | View Code Duplication | foreach($statuses as $status){ |
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| 281 | $aStatuses[$status->getVar('id')] = array('id' => $status->getVar('id'), |
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| 282 | 'desc' => $status->getVar('description'), |
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| 283 | 'state' => $status->getVar('state')); |
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| 284 | } |
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| 285 | |||
| 286 | $xoopsTpl->assign('xhelp_statuses', $aStatuses); |
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| 287 | } |
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| 288 | $xoopsTpl->assign('xhelp_savedSearches', $aSavedSearches); |
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| 289 | } |
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| 290 | |||
| 291 | $errors = array(); |
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| 292 | $aElements = array(); |
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| 293 | View Code Duplication | if($validateErrors =& $_xhelpSession->get('xhelp_validateError')){ |
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| 294 | foreach($validateErrors as $fieldname=>$error){ |
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| 295 | if(!empty($error['errors'])){ |
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| 296 | $aElements[] = $fieldname; |
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| 297 | foreach($error['errors'] as $err){ |
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| 298 | $errors[$fieldname] = $err; |
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| 299 | } |
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| 300 | } |
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| 301 | } |
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| 302 | $xoopsTpl->assign('xhelp_errors', $errors); |
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| 303 | } else { |
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| 304 | $xoopsTpl->assign('xhelp_errors', null); |
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| 305 | } |
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| 306 | |||
| 307 | $elements = array('subject', 'description'); |
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| 308 | View Code Duplication | foreach($elements as $element){ // Foreach element in the predefined list |
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| 309 | $xoopsTpl->assign("xhelp_element_$element", "formButton"); |
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| 310 | foreach($aElements as $aElement){ // Foreach that has an error |
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| 311 | if($aElement == $element){ // If the names are equal |
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| 312 | $xoopsTpl->assign("xhelp_element_$element", "validateError"); |
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| 313 | break; |
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| 314 | } |
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| 315 | } |
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| 316 | } |
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| 317 | |||
| 318 | if ($ticket =& $_xhelpSession->get('xhelp_ticket')) { |
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| 319 | $xoopsTpl->assign('xhelp_ticket_uid', $ticket['uid']); |
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| 320 | $xoopsTpl->assign('xhelp_ticket_username', $xoopsUser->getUnameFromId($ticket['uid'])); |
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| 321 | $xoopsTpl->assign('xhelp_ticket_subject', stripslashes($ticket['subject'])); |
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| 322 | $xoopsTpl->assign('xhelp_ticket_description', stripslashes($ticket['description'])); |
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| 323 | $xoopsTpl->assign('xhelp_ticket_department', $ticket['department']); |
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| 324 | $xoopsTpl->assign('xhelp_ticket_priority', $ticket['priority']); |
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| 325 | } else { |
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| 326 | $xoopsTpl->assign('xhelp_ticket_uid', $uid); |
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| 327 | $xoopsTpl->assign('xhelp_ticket_username', $username); |
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| 328 | $xoopsTpl->assign('xhelp_ticket_subject', null); |
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| 329 | $xoopsTpl->assign('xhelp_ticket_description', null); |
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| 330 | $xoopsTpl->assign('xhelp_ticket_department', $dept_id); |
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| 331 | $xoopsTpl->assign('xhelp_ticket_priority', XHELP_DEFAULT_PRIORITY); |
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| 332 | } |
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| 333 | |||
| 334 | if($response =& $_xhelpSession->get('xhelp_response')){ |
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| 335 | $xoopsTpl->assign('xhelp_response_uid', $response['uid']); |
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| 336 | $xoopsTpl->assign('xhelp_response_message', $response['message']); |
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| 337 | $xoopsTpl->assign('xhelp_response_timespent', $response['timeSpent']); |
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| 338 | $xoopsTpl->assign('xhelp_response_userIP', $response['userIP']); |
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| 339 | $xoopsTpl->assign('xhelp_response_private', $response['private']); |
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| 340 | $xoopsTpl->assign('xhelp_ticket_status', $response['status']); |
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| 341 | $xoopsTpl->assign('xhelp_ticket_ownership', $response['owner']); |
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| 342 | } else { |
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| 343 | $xoopsTpl->assign('xhelp_response_uid', null); |
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| 344 | $xoopsTpl->assign('xhelp_response_message', null); |
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| 345 | $xoopsTpl->assign('xhelp_response_timeSpent', null); |
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| 346 | $xoopsTpl->assign('xhelp_response_userIP', null); |
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| 347 | $xoopsTpl->assign('xhelp_response_private', null); |
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| 348 | $xoopsTpl->assign('xhelp_ticket_status', 1); |
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| 349 | $xoopsTpl->assign('xhelp_ticket_ownership', 0); |
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| 350 | } |
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| 351 | |||
| 352 | require(XOOPS_ROOT_PATH.'/footer.php'); //Include the page footer |
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| 353 | } else { |
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| 354 | $dept_id = intval($_POST['departments']); |
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| 355 | |||
| 356 | require_once(XHELP_CLASS_PATH.'/validator.php'); |
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| 357 | $v = array(); |
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| 358 | $v['subject'][] = new ValidateLength($_POST['subject'], 2, 255); |
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| 359 | $v['description'][] = new ValidateLength($_POST['description'], 2); |
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| 360 | |||
| 361 | // Get current dept's custom fields |
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| 362 | $fields =& $hFieldDept->fieldsByDepartment($dept_id, true); |
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| 363 | $aFields = array(); |
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| 364 | |||
| 365 | View Code Duplication | foreach($fields as $field){ |
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| 366 | $values = $field->getVar('fieldvalues'); |
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| 367 | if ($field->getVar('controltype') == XHELP_CONTROL_YESNO) { |
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| 368 | $values = array(1 => _YES, 0 => _NO); |
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| 369 | } |
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| 370 | $fieldname = $field->getVar('fieldname'); |
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| 371 | |||
| 372 | if($field->getVar('controltype') != XHELP_CONTROL_FILE) { |
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| 373 | $checkField = $_POST[$fieldname]; |
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| 374 | } else { |
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| 375 | $checkField = $_FILES[$fieldname]; |
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| 376 | } |
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| 377 | |||
| 378 | $v[$fieldname][] = new ValidateRegex($checkField, $field->getVar('validation'), $field->getVar('required')); |
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| 379 | |||
| 380 | $aFields[$field->getVar('id')] = |
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| 381 | array('name' => $field->getVar('name'), |
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| 382 | 'desc' => $field->getVar('description'), |
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| 383 | 'fieldname' => $field->getVar('fieldname'), |
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| 384 | 'defaultvalue' => $field->getVar('defaultvalue'), |
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| 385 | 'controltype' => $field->getVar('controltype'), |
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| 386 | 'required' => $field->getVar('required'), |
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| 387 | 'fieldlength' => $field->getVar('fieldlength'), |
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| 388 | 'maxlength' => ($field->getVar('fieldlength') < 50 ? $field->getVar('fieldlength') : 50), |
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| 389 | 'weight' => $field->getVar('weight'), |
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| 390 | 'fieldvalues' => $values, |
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| 391 | 'validation' => $field->getVar('validation')); |
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| 392 | } |
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| 393 | |||
| 394 | _saveTicket($aFields); // Save ticket information in a session |
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| 395 | |||
| 396 | // Perform each validation |
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| 397 | $fields = array(); |
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| 398 | $errors = array(); |
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| 399 | View Code Duplication | foreach($v as $fieldname=>$validator) { |
|
| 400 | if (!xhelpCheckRules($validator, $errors)) { |
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| 401 | //Mark field with error |
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| 402 | $fields[$fieldname]['haserrors'] = true; |
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| 403 | $fields[$fieldname]['errors'] = $errors; |
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| 404 | } else { |
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| 405 | $fields[$fieldname]['haserrors'] = false; |
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| 406 | } |
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| 407 | } |
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| 408 | |||
| 409 | View Code Duplication | if(!empty($errors)){ |
|
| 410 | $_xhelpSession->set('xhelp_validateError', $fields); |
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| 411 | $message = _XHELP_MESSAGE_VALIDATE_ERROR; |
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| 412 | header("Location: ".XHELP_BASE_URL."/addTicket.php"); |
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| 413 | exit(); |
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| 414 | } |
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| 415 | |||
| 416 | //$hTicket =& xhelpGetHandler('ticket'); |
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| 417 | $ticket =& $hTicket->create(); |
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| 418 | $ticket->setVar('uid', $_POST['user_id']); |
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| 419 | $ticket->setVar('subject', $_POST['subject']); |
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| 420 | $ticket->setVar('description', $_POST['description']); |
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| 421 | $ticket->setVar('department', $dept_id); |
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| 422 | $ticket->setVar('priority', $_POST['priority']); |
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| 423 | if($xhelp_isStaff && $_COOKIE['xhelp_logMode'] == 2){ |
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| 424 | $ticket->setVar('status', $_POST['status']); // Set status |
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| 425 | if (isset($_POST['owner'])) { //Check if user claimed ownership |
||
| 426 | if ($_POST['owner'] > 0) { |
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| 427 | $oldOwner = 0; |
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| 428 | $_xhelpSession->set('xhelp_oldOwner', $oldOwner); |
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| 429 | $ticket->setVar('ownership', $_POST['owner']); |
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| 430 | $_xhelpSession->set('xhelp_changeOwner', true); |
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| 431 | } |
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| 432 | } |
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| 433 | $_xhelpSession->set('xhelp_ticket_ownership', $_POST['owner']); // Store in session |
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| 434 | } else { |
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| 435 | $ticket->setVar('status', 1); |
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| 436 | } |
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| 437 | $ticket->setVar('posted', time()); |
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| 438 | $ticket->setVar('userIP', getenv("REMOTE_ADDR")); |
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| 439 | $ticket->setVar('overdueTime', $ticket->getVar('posted') + ($xoopsModuleConfig['xhelp_overdueTime'] *60*60)); |
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| 440 | |||
| 441 | $aUploadFiles = array(); |
||
| 442 | View Code Duplication | if($xoopsModuleConfig['xhelp_allowUpload']){ |
|
| 443 | foreach($_FILES as $key=>$aFile){ |
||
| 444 | $pos = strpos($key, 'userfile'); |
||
| 445 | if($pos !== false && is_uploaded_file($aFile['tmp_name'])){ // In the userfile array and uploaded file? |
||
| 446 | if ($ret = $ticket->checkUpload($key, $allowed_mimetypes, $errors)) { |
||
| 447 | $aUploadFiles[$key] = $aFile; |
||
| 448 | } else { |
||
| 449 | $errorstxt = implode('<br />', $errors); |
||
| 450 | $message = sprintf(_XHELP_MESSAGE_FILE_ERROR, $errorstxt); |
||
| 451 | redirect_header(XHELP_BASE_URL."/addTicket.php", 5, $message); |
||
| 452 | } |
||
| 453 | } |
||
| 454 | } |
||
| 455 | } |
||
| 456 | |||
| 457 | if($hTicket->insert($ticket)){ |
||
| 458 | |||
| 459 | $hMember =& xoops_gethandler('member'); |
||
| 460 | $newUser =& $hMember->getUser($ticket->getVar('uid')); |
||
| 461 | $ticket->addSubmitter($newUser->getVar('email'), $newUser->getVar('uid')); |
||
| 462 | |||
| 463 | View Code Duplication | if(count($aUploadFiles) > 0){ // Has uploaded files? |
|
| 464 | foreach($aUploadFiles as $key=>$aFile){ |
||
| 465 | $file = $ticket->storeUpload($key, null, $allowed_mimetypes); |
||
| 466 | $_eventsrv->trigger('new_file', array(&$ticket, &$file)); |
||
| 467 | } |
||
| 468 | } |
||
| 469 | |||
| 470 | // Add custom field values to db |
||
| 471 | $hTicketValues = xhelpGetHandler('ticketValues'); |
||
| 472 | $ticketValues = $hTicketValues->create(); |
||
| 473 | |||
| 474 | View Code Duplication | foreach($aFields as $field){ |
|
| 475 | $fieldname = $field['fieldname']; |
||
| 476 | $fieldtype = $field['controltype']; |
||
| 477 | |||
| 478 | if($fieldtype == XHELP_CONTROL_FILE){ // If custom field was a file upload |
||
| 479 | if($xoopsModuleConfig['xhelp_allowUpload']){ // If uploading is allowed |
||
| 480 | if(is_uploaded_file($_FILES[$fieldname]['tmp_name'])){ |
||
| 481 | if (!$ret = $ticket->checkUpload($fieldname, $allowed_mimetypes, $errors)) { |
||
| 482 | $errorstxt = implode('<br />', $errors); |
||
| 483 | |||
| 484 | $message = sprintf(_XHELP_MESSAGE_FILE_ERROR, $errorstxt); |
||
| 485 | redirect_header(XHELP_BASE_URL."/addTicket.php", 5, $message); |
||
| 486 | } |
||
| 487 | if($file = $ticket->storeUpload($fieldname, -1, $allowed_mimetypes)){ |
||
| 488 | $ticketValues->setVar($fieldname, $file->getVar('id') . "_" . $_FILES[$fieldname]['name']); |
||
| 489 | } |
||
| 490 | } |
||
| 491 | } |
||
| 492 | } else { |
||
| 493 | $fieldvalue = $_POST[$fieldname]; |
||
| 494 | $ticketValues->setVar($fieldname, $fieldvalue); |
||
| 495 | } |
||
| 496 | } |
||
| 497 | $ticketValues->setVar('ticketid', $ticket->getVar('id')); |
||
| 498 | |||
| 499 | if(!$hTicketValues->insert($ticketValues)){ |
||
| 500 | $message = _XHELP_MESSAGE_NO_CUSTFLD_ADDED; |
||
| 501 | } |
||
| 502 | |||
| 503 | $_eventsrv->trigger('new_ticket', array(&$ticket)); |
||
| 504 | |||
| 505 | if ($_xhelpSession->get('xhelp_changeOwner')) { |
||
| 506 | $oldOwner = $_xhelpSession->get('xhelp_oldOwner'); |
||
| 507 | $_eventsrv->trigger('update_owner', array(&$ticket, $oldOwner, $xoopsUser->getVar('uid'))); |
||
| 508 | $_xhelpSession->del('xhelp_changeOwner'); |
||
| 509 | $_xhelpSession->del('xhelp_oldOwner'); |
||
| 510 | $_xhelpSession->del('xhelp_ticket_ownership'); |
||
| 511 | } |
||
| 512 | |||
| 513 | // Add response |
||
| 514 | if($xhelp_isStaff && $_COOKIE['xhelp_logMode'] == 2){ // Make sure user is a staff member and is using advanced form |
||
| 515 | if($_POST['response'] != ''){ // Don't run if no value for response |
||
| 516 | $hResponse =& xhelpGetHandler('responses'); |
||
| 517 | $newResponse =& $hResponse->create(); |
||
| 518 | $newResponse->setVar('uid', $xoopsUser->getVar('uid')); |
||
| 519 | $newResponse->setVar('ticketid', $ticket->getVar('id')); |
||
| 520 | $newResponse->setVar('message', $_POST['response']); |
||
| 521 | $newResponse->setVar('timeSpent', $_POST['timespent']); |
||
| 522 | $newResponse->setVar('updateTime', $ticket->getVar('posted')); |
||
| 523 | $newResponse->setVar('userIP', $ticket->getVar('userIP')); |
||
| 524 | if(isset($_POST['private'])){ |
||
| 525 | $newResponse->setVar('private', $_POST['private']); |
||
| 526 | } |
||
| 527 | if($hResponse->insert($newResponse)){ |
||
| 528 | $_eventsrv->trigger('new_response', array(&$ticket, &$newResponse)); |
||
| 529 | $_xhelpSession->del('xhelp_response'); |
||
| 530 | } |
||
| 531 | } |
||
| 532 | } |
||
| 533 | |||
| 534 | $_xhelpSession->del('xhelp_ticket'); |
||
| 535 | $_xhelpSession->del('xhelp_validateError'); |
||
| 536 | $_xhelpSession->del('xhelp_custFields'); |
||
| 537 | |||
| 538 | $message = _XHELP_MESSAGE_ADDTICKET; |
||
| 539 | } else { |
||
| 540 | //$_xhelpSession->set('xhelp_ticket', $ticket); |
||
| 541 | $message = _XHELP_MESSAGE_ADDTICKET_ERROR . $ticket->getHtmlErrors(); // Unsuccessfully added new ticket |
||
| 542 | } |
||
| 543 | redirect_header(XHELP_BASE_URL."/index.php", 5, $message); |
||
| 544 | } |
||
| 545 | } else { // If not a user |
||
| 546 | $config_handler =& xoops_gethandler('config'); |
||
| 547 | //$xoopsConfigUser =& $config_handler->getConfigsByCat(XOOPS_CONF_USER); |
||
| 548 | $xoopsConfigUser = array(); |
||
| 549 | $crit = new CriteriaCompo(new Criteria('conf_name', 'allow_register'), 'OR'); |
||
| 550 | $crit->add(new Criteria('conf_name', 'activation_type'), 'OR'); |
||
| 551 | $myConfigs =& $config_handler->getConfigs($crit); |
||
| 552 | |||
| 553 | foreach($myConfigs as $myConf){ |
||
| 554 | $xoopsConfigUser[$myConf->getVar('conf_name')] = $myConf->getVar('conf_value'); |
||
| 555 | } |
||
| 556 | View Code Duplication | if ($xoopsConfigUser['allow_register'] == 0) { // Use to doublecheck that anonymous users are allowed to register |
|
| 557 | header("Location: ".XHELP_BASE_URL."/error.php"); |
||
| 558 | } else { |
||
| 559 | header("Location: ".XHELP_BASE_URL."/anon_addTicket.php"); |
||
| 560 | } |
||
| 561 | exit(); |
||
| 562 | } |
||
| 563 | |||
| 564 | function _saveTicket($fields = "") |
||
| 565 | { |
||
| 566 | global $_xhelpSession, $xhelp_isStaff; |
||
| 567 | $_xhelpSession->set('xhelp_ticket', |
||
| 568 | array('uid' => $_POST['user_id'], |
||
| 569 | 'subject' => $_POST['subject'], |
||
| 570 | 'description' => htmlspecialchars($_POST['description'], ENT_QUOTES), |
||
| 571 | 'department' => $_POST['departments'], |
||
| 572 | 'priority' => $_POST['priority'])); |
||
| 573 | |||
| 574 | if($xhelp_isStaff && $_COOKIE['xhelp_logMode'] == 2){ |
||
| 575 | $_xhelpSession->set('xhelp_response', |
||
| 576 | array('uid' => $_POST['user_id'], |
||
| 577 | 'message' => $_POST['response'], |
||
| 578 | 'timeSpent' => $_POST['timespent'], |
||
| 579 | 'userIP' => getenv("REMOTE_ADDR"), |
||
| 580 | 'private' => (isset($_POST['private'])) ? 1 : 0, |
||
| 581 | 'status' => $_POST['status'], |
||
| 582 | 'owner' => $_POST['owner'])); |
||
| 583 | } |
||
| 584 | |||
| 585 | if($fields != ""){ |
||
| 586 | $_xhelpSession->set('xhelp_custFields', $fields); |
||
| 587 | } |
||
| 588 | |||
| 589 | return true; |
||
| 590 | } |
||
| 591 |
The PSR-1: Basic Coding Standard recommends that a file should either introduce new symbols, that is classes, functions, constants or similar, or have side effects. Side effects are anything that executes logic, like for example printing output, changing ini settings or writing to a file.
The idea behind this recommendation is that merely auto-loading a class should not change the state of an application. It also promotes a cleaner style of programming and makes your code less prone to errors, because the logic is not spread out all over the place.
To learn more about the PSR-1, please see the PHP-FIG site on the PSR-1.