rexlManu / laravel-tickets

     */

    public function show(Ticket $ticket)

    {

        if (! $ticket->user()->get()->contains(\request()->user()) &&

            ! request()->user()->can(config('laravel-tickets.permissions.all-ticket'))) {

            return abort(403);

        }

        $messages = $ticket->messages()->with([ 'user', 'uploads' ])->orderBy('created_at', 'desc');

     */

    public function message(Request $request, Ticket $ticket)

    {

        if (! $ticket->user()->get()->contains(\request()->user()) &&

            ! request()->user()->can(config('laravel-tickets.permissions.all-ticket'))) {

            return abort(403);

        }

        if (! config('laravel-tickets.open-ticket-with-answer') && $ticket->state === 'CLOSED') {

            $message = trans('You cannot reply to a closed ticket');

     */

    public function close(Ticket $ticket)

    {

        if (! $ticket->user()->get()->contains(\request()->user()) &&

            ! request()->user()->can(config('laravel-tickets.permissions.all-ticket'))) {

            return abort(403);

        }

        if ($ticket->state === 'CLOSED') {

            $message = trans('The ticket is already closed');

            return \request()->wantsJson() ?

     */

    public function download(Ticket $ticket, TicketUpload $ticketUpload)

    {

        if (! $ticket->user()->get()->contains(\request()->user()) &&

            ! request()->user()->can(config('laravel-tickets.permissions.all-ticket'))) {

            return abort(403);

        }

        $storagePath = storage_path('app/' . $ticketUpload->path);

        if (config('laravel-tickets.pdf-force-preview') && pathinfo($ticketUpload->path, PATHINFO_EXTENSION) === 'pdf') {