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<?php
namespace RexlManu\LaravelTickets\Commands;
use Illuminate\Console\Command;
use RexlManu\LaravelTickets\Models\Ticket;
/**
* Class AutoCloseCommand
*
* The command checks if a ticket is unanswered a specific time,
* that is in the configuration defined and then close it
* @package RexlManu\LaravelTickets\Commands
*/
class AutoCloseCommand extends Command
{
* The name and signature of the console command.
* @var string
protected $signature = 'tickets:autoclose';
* The console command description.
protected $description = 'Close any ticket that has become inactive.';
* Execute the console command.
* @return int
public function handle()
Ticket::query()->state([ 'OPEN', 'ANSWERED' ])->where(
'updated_at',
'<',
now()->subDays(config('laravel-tickets.autoclose-days'))
)->each(function (Ticket $ticket) {
$ticket->update([ 'state' => 'CLOSED' ]);
});
}
rexlManu /
laravel-tickets
