ResponseCnEnum::getTicketStatusCn() - Code Metrics - Inspection of "fix bug" - mucts/sobot - Measure and Improve Code Quality continuously with Scrutinizer

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Push — master ( d9652e...414fd1 )

by Yao

created 2020-08-13 23:00 UTC

ResponseCnEnum::getTicketStatusCn() A

↳ Parent: ResponseCnEnum

Complexity

Conditions	2
Paths	2

Size

Total Lines	14
Code Lines	10

Duplication

Lines	0
Ratio	0 %

Importance

Changes	3
Bugs	2	Features	0

Metric	Value
eloc	10
c	3
b	2
f	0
dl	0
loc	14
rs	9.9332
cc	2
nc	2
nop	0

<?php


namespace MuCTS\Sobot\Contracts;
/**
 * Trait ResponseCnEnum
 * @mixin Response
 * @package MuCTS\Sobot\Contracts
 */
trait ResponseCnEnum
{
    /**
     * 工单发起人类型
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-06
     */
    public function getStartTypeCn()
    {
        /** @var int $startType */
        $startType = $this->start_type;
        if (is_null($startType)) return null;

        $startTypeCn = [
            0 => '坐席',
            1 => '客戶'
        ];
        return $startTypeCn[$startType] ?? '未知';
    }

    /**
     * 工单状态
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-06
     */
    public function getTicketStatusCn()
    {
        /** @var int $ticketStatus */
        $ticketStatus = $this->ticket_status;
        if (is_null($ticketStatus)) return null;

        $ticketStatusCn = [
            0 => '尚未受理',
            1 => '受理中',
            2 => '等待回复',
            3 => '已解决',
            99 => '已关闭',
            98 => '已删除',
        ];
        return $ticketStatusCn[$ticketStatus] ?? '未知';
    }

    /**
     * 工单优先级
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-06
     */
    public function getTicketLevelCn()
    {
        /** @var int $ticketLevel */
        $ticketLevel = $this->ticket_level;
        if (is_null($ticketLevel)) return null;

        $ticketLevelCn = [
            0 => '低',
            1 => '中',
            2 => '高',
            3 => '紧急'
        ];
        return $ticketLevelCn[$ticketLevel] ?? '未知';
    }

    /**
     * 工单来源
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-06
     */
    public function getTicketFromCn()
    {
        /** @var int $ticketFrom */
        $ticketFrom = $this->ticket_from;
        if (is_null($ticketFrom)) return null;

        $ticketFromCn = [
            0 => '工单中心',
            1 => 'PC客户留言',
            2 => 'H5客户留言',
            3 => '微信公众号客户留言',
            4 => 'APP客户留言',
            6 => 'PC-在线工作台',
            7 => '客户中心',
            8 => '呼叫中心',
            9 => '微信公众号-在线工作台',
            10 => 'H5-在线工作台',
            11 => 'APP-在线工作台',
            12 => '邮件留言',
            13 => '语音留言',
            14 => '微信小程序-在线工作台',
            15 => '企业微信-在线工作台',
            16 => '微信小程序客户留言',
            17 => '企业微信客户留言',
        ];
        return $ticketFromCn[$ticketFrom] ?? '未知';
    }

    /**
     * 回复类型
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-07
     */
    public function getReplyTypeCn()
    {
        /** @var int $replyType */
        $replyType = $this->reply_type;
        if (is_null($replyType)) return null;

        $replyTypeCn = [
            0 => '所有人可见',
            1 => '仅坐席可见'
        ];
        return $replyTypeCn[$replyType] ?? '未知';
    }

    /**
     * 自定义字段类型
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-07
     */
    protected function getFieldTypeCn()
    {
        /** @var int $fieldType */
        $fieldType = $this->field_type;
        if (is_null($fieldType)) return null;

        $fieldTypeCn = [
            1 => '单行文本',
            2 => '多行文本',
            3 => '日期',
            4 => '时间',
            5 => '数值',
            6 => '下拉列表',
            7 => '复选框',
            8 => '单选框'
        ];
        return $fieldTypeCn[$fieldType] ?? '未知';
    }

    /**
     * 操作记录来源
     *
     * @return string|null
     * @author herry.yao <[email protected]>
     * @version 1.2.2
     * @date 2020-08-07
     */
    public function getLogFromCn()
    {
        /** @var int $logFrom */
        $logFrom = $this->log_from;
        if (is_null($logFrom)) return null;

        $logFromCn = [
            1 => '页面操作',
            2 => '流转触发器',
            3 => '定时触发器'
        ];
        return $logFromCn[$logFrom] ?? '未知';
    }

    /**
     * 发送者类型
     * @return string|null
     */
    public function getSenderTypeCn()
    {
        /** @var int $senderType */
        $senderType = $this->sender_type;
        if (is_null($senderType)) return null;

        $senderTypeCn = [
            0 => '用户',
            1 => '机器人',
            2 => '客服'
        ];
        return $senderTypeCn[$senderType] ?? '未知';
    }

    /**
     * 接收者类型
     * @return string|null
     */
    public function getReceiverTypeCn()
    {
        /** @var int $receiverType */
        $receiverType = $this->receiver_type;
        if (is_null($receiverType)) return null;

        $receiverTypeCn = [
            0 => '用户',
            1 => '机器人',
            2 => '客服'
        ];
        return $receiverTypeCn[$receiverType] ?? '未知';
    }

    /**
     * 消息类型：0-文本，1-图片，2-音频，3-富文本
     *
     * @return string|null
     */
    public function getMsgTypeCn()
    {
        /** @var int $msgType */
        $msgType = $this->msg_type;
        if (is_null($msgType)) return null;

        $msgTypeCn = [
            0 => '文本',
            1 => '图片',
            2 => '音频',
            3 => '富文本'
        ];
        return $msgTypeCn[$msgType] ?? '未知';
    }

    /**
     * 坐席状态
     * @return string|null
     */
    public function getAgentStatusCn()
    {
        /** @var int $agentStatus */
        $agentStatus = $this->agent_status;
        if (is_null($agentStatus)) return null;

        $agentStatusCn = [
            0 => '未激活',
            1 => '启用中',
            2 => '平台管控',
            9 => '停用',
            -1 => '删除'
        ];
        return $agentStatusCn[$agentStatus] ?? '未知';
    }
}

1			<?php
2
3
4			namespace MuCTS\Sobot\Contracts;
5			/**
6			* Trait ResponseCnEnum
7			* @mixin Response
8			* @package MuCTS\Sobot\Contracts
9			*/
10			trait ResponseCnEnum
11			{
12			/**
13			* 工单发起人类型
14			*
15			* @return string\|null
16			* @author herry.yao <[email protected]>
17			* @version 1.2.2
18			* @date 2020-08-06
19			*/
20			public function getStartTypeCn()
21			{
22			/** @var int $startType */
23			$startType = $this->start_type;
24			if (is_null($startType)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($startType)` is always `false`. Loading history...
25			$startTypeCn = [
26			0 => '坐席',
27			1 => '客戶'
28			];
29			return $startTypeCn[$startType] ?? '未知';
30			}
31
32			/**
33			* 工单状态
34			*
35			* @return string\|null
36			* @author herry.yao <[email protected]>
37			* @version 1.2.2
38			* @date 2020-08-06
39			*/
40			public function getTicketStatusCn()
41			{
42			/** @var int $ticketStatus */
43			$ticketStatus = $this->ticket_status;
44			if (is_null($ticketStatus)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($ticketStatus)` is always `false`. Loading history...
45			$ticketStatusCn = [
46			0 => '尚未受理',
47			1 => '受理中',
48			2 => '等待回复',
49			3 => '已解决',
50			99 => '已关闭',
51			98 => '已删除',
52			];
53			return $ticketStatusCn[$ticketStatus] ?? '未知';
54			}
55
56			/**
57			* 工单优先级
58			*
59			* @return string\|null
60			* @author herry.yao <[email protected]>
61			* @version 1.2.2
62			* @date 2020-08-06
63			*/
64			public function getTicketLevelCn()
65			{
66			/** @var int $ticketLevel */
67			$ticketLevel = $this->ticket_level;
68			if (is_null($ticketLevel)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($ticketLevel)` is always `false`. Loading history...
69			$ticketLevelCn = [
70			0 => '低',
71			1 => '中',
72			2 => '高',
73			3 => '紧急'
74			];
75			return $ticketLevelCn[$ticketLevel] ?? '未知';
76			}
77
78			/**
79			* 工单来源
80			*
81			* @return string\|null
82			* @author herry.yao <[email protected]>
83			* @version 1.2.2
84			* @date 2020-08-06
85			*/
86			public function getTicketFromCn()
87			{
88			/** @var int $ticketFrom */
89			$ticketFrom = $this->ticket_from;
90			if (is_null($ticketFrom)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($ticketFrom)` is always `false`. Loading history...
91			$ticketFromCn = [
92			0 => '工单中心',
93			1 => 'PC客户留言',
94			2 => 'H5客户留言',
95			3 => '微信公众号客户留言',
96			4 => 'APP客户留言',
97			6 => 'PC-在线工作台',
98			7 => '客户中心',
99			8 => '呼叫中心',
100			9 => '微信公众号-在线工作台',
101			10 => 'H5-在线工作台',
102			11 => 'APP-在线工作台',
103			12 => '邮件留言',
104			13 => '语音留言',
105			14 => '微信小程序-在线工作台',
106			15 => '企业微信-在线工作台',
107			16 => '微信小程序客户留言',
108			17 => '企业微信客户留言',
109			];
110			return $ticketFromCn[$ticketFrom] ?? '未知';
111			}
112
113			/**
114			* 回复类型
115			*
116			* @return string\|null
117			* @author herry.yao <[email protected]>
118			* @version 1.2.2
119			* @date 2020-08-07
120			*/
121			public function getReplyTypeCn()
122			{
123			/** @var int $replyType */
124			$replyType = $this->reply_type;
125			if (is_null($replyType)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($replyType)` is always `false`. Loading history...
126			$replyTypeCn = [
127			0 => '所有人可见',
128			1 => '仅坐席可见'
129			];
130			return $replyTypeCn[$replyType] ?? '未知';
131			}
132
133			/**
134			* 自定义字段类型
135			*
136			* @return string\|null
137			* @author herry.yao <[email protected]>
138			* @version 1.2.2
139			* @date 2020-08-07
140			*/
141			protected function getFieldTypeCn()
142			{
143			/** @var int $fieldType */
144			$fieldType = $this->field_type;
145			if (is_null($fieldType)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($fieldType)` is always `false`. Loading history...
146			$fieldTypeCn = [
147			1 => '单行文本',
148			2 => '多行文本',
149			3 => '日期',
150			4 => '时间',
151			5 => '数值',
152			6 => '下拉列表',
153			7 => '复选框',
154			8 => '单选框'
155			];
156			return $fieldTypeCn[$fieldType] ?? '未知';
157			}
158
159			/**
160			* 操作记录来源
161			*
162			* @return string\|null
163			* @author herry.yao <[email protected]>
164			* @version 1.2.2
165			* @date 2020-08-07
166			*/
167			public function getLogFromCn()
168			{
169			/** @var int $logFrom */
170			$logFrom = $this->log_from;
171			if (is_null($logFrom)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($logFrom)` is always `false`. Loading history...
172			$logFromCn = [
173			1 => '页面操作',
174			2 => '流转触发器',
175			3 => '定时触发器'
176			];
177			return $logFromCn[$logFrom] ?? '未知';
178			}
179
180			/**
181			* 发送者类型
182			* @return string\|null
183			*/
184			public function getSenderTypeCn()
185			{
186			/** @var int $senderType */
187			$senderType = $this->sender_type;
188			if (is_null($senderType)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($senderType)` is always `false`. Loading history...
189			$senderTypeCn = [
190			0 => '用户',
191			1 => '机器人',
192			2 => '客服'
193			];
194			return $senderTypeCn[$senderType] ?? '未知';
195			}
196
197			/**
198			* 接收者类型
199			* @return string\|null
200			*/
201			public function getReceiverTypeCn()
202			{
203			/** @var int $receiverType */
204			$receiverType = $this->receiver_type;
205			if (is_null($receiverType)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($receiverType)` is always `false`. Loading history...
206			$receiverTypeCn = [
207			0 => '用户',
208			1 => '机器人',
209			2 => '客服'
210			];
211			return $receiverTypeCn[$receiverType] ?? '未知';
212			}
213
214			/**
215			* 消息类型：0-文本，1-图片，2-音频，3-富文本
216			*
217			* @return string\|null
218			*/
219			public function getMsgTypeCn()
220			{
221			/** @var int $msgType */
222			$msgType = $this->msg_type;
223			if (is_null($msgType)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($msgType)` is always `false`. Loading history...
224			$msgTypeCn = [
225			0 => '文本',
226			1 => '图片',
227			2 => '音频',
228			3 => '富文本'
229			];
230			return $msgTypeCn[$msgType] ?? '未知';
231			}
232
233			/**
234			* 坐席状态
235			* @return string\|null
236			*/
237			public function getAgentStatusCn()
238			{
239			/** @var int $agentStatus */
240			$agentStatus = $this->agent_status;
241			if (is_null($agentStatus)) return null;
			0 ignored issues – show introduced 2020-08-13 23:05 UTC by Report Bug Copy Issue Report The condition `is_null($agentStatus)` is always `false`. Loading history...
242			$agentStatusCn = [
243			0 => '未激活',
244			1 => '启用中',
245			2 => '平台管控',
246			9 => '停用',
247			-1 => '删除'
248			];
249			return $agentStatusCn[$agentStatus] ?? '未知';
250			}
251			}

mucts / sobot

Push — master ( d9652e...414fd1 )

ResponseCnEnum::getTicketStatusCn() A

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