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<?php |
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/** |
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* This file is part of the mucts.com. |
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* |
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* This source file is subject to the MIT license that is bundled |
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* with this source code in the file LICENSE. |
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* |
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* @version 1.0 |
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* @author herry<[email protected]> |
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* @copyright © 2020 MuCTS.com All Rights Reserved. |
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*/ |
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namespace MuCTS\Sobot\OnlineService\QuerySummary\Response; |
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use MuCTS\Sobot\Contracts\Response; |
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use MuCTS\Sobot\OnlineService\QuerySummary\Response\Item\Fields; |
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/** |
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* Class Item |
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* @property-read int $summary_flag 总结状态，1-已总结，0-未总结 |
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* @property-read string $summary_flag_cn 总结状态 |
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* @property-read string $update_time 总结时间 |
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* @property-read string $operation_name 业务单元 |
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* @property-read string $req_type_name 业务类型 |
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* @property-read int $question_status 解决状态，1-已解决，0-未解决 |
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* @property-read string $question_status_cn 解决状态 |
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* @property-read string $question_description 备注说明 |
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* @property-read int $invalid_session 无效会话，1-无效，0-有效 |
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* @property-read string $invalid_session_cn 无效会话 |
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* @property-read Fields[] $fields 自定义字段列表 |
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* @property-read string $summary_staff_name 总结客服 |
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* @property-read string $cid 会话id |
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* @package MuCTS\Sobot\OnlineService\QuerySummary\Response |
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*/ |
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class Item extends Response |
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{ |
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/** |
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* 总结状态 |
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* @return string |
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*/ |
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public function getSummaryFlagCn() |
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{ |
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$summaryFlag = intval($this->summary_flag); |
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return $summaryFlag == 1 ? '已总结' : '未总结'; |
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} |
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/** |
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* 解决状态 |
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* @return string |
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*/ |
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public function getQuestionStatusCn() |
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{ |
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$questionStatus = intval($this->question_status); |
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return $questionStatus == 1 ? '已解决' : '未解决'; |
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} |
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/** |
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* 无效会话 |
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* @return string |
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*/ |
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public function getInvalidSessionCn() |
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{ |
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$invalidSession = intval($this->invalid_session); |
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return $invalidSession == 1 ? '无效' : '有效'; |
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} |
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} |
mucts /
sobot
