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<?php |
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/** |
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* Created by PhpStorm. |
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* User: Matt |
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* Date: 20/04/2016 |
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* Time: 2:32 PM |
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*/ |
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namespace Freshdesk\Resources; |
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use Freshdesk\Api; |
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use Freshdesk\Exceptions\AccessDeniedException; |
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use Freshdesk\Exceptions\ApiException; |
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use Freshdesk\Exceptions\AuthenticationException; |
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use Freshdesk\Exceptions\ConflictingStateException; |
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use Freshdesk\Exceptions\MethodNotAllowedException; |
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use Freshdesk\Exceptions\NotFoundException; |
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use Freshdesk\Exceptions\RateLimitExceededException; |
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use Freshdesk\Exceptions\UnsupportedAcceptHeaderException; |
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use Freshdesk\Exceptions\UnsupportedContentTypeException; |
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use Freshdesk\Exceptions\ValidationException; |
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/** |
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* Class TicketApi |
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* @internal |
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* @package Freshdesk |
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*/ |
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class Ticket extends AbstractResource |
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{ |
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/** |
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* The resource endpoint |
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* |
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* @var string |
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*/ |
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protected $endpoint = '/tickets'; |
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/** |
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* |
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* Create a ticket |
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* |
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* @param array|null $data |
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* @return mixed|null |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws RateLimitExceededException |
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* @throws UnsupportedContentTypeException |
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*/ |
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public function create(array $data) |
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{ |
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$this->api->request('POST', $this->endpoint(), $data); |
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} |
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/** |
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* |
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* Get a list of tickets |
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* |
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* @param array|null $query |
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* @return mixed|null |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws RateLimitExceededException |
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* @throws UnsupportedContentTypeException |
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*/ |
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public function all(array $query = null) |
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{ |
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$this->api->request('GET', $this->endpoint(), null, $query); |
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} |
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/** |
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* |
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* Get a ticket by id |
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* |
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* @param int $id |
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* @param array|null $query |
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* @return array|null |
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* @throws AccessDeniedException |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws MethodNotAllowedException |
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* @throws NotFoundException |
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* @throws RateLimitExceededException |
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* @throws UnsupportedAcceptHeaderException |
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* @throws UnsupportedContentTypeException |
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* @throws ValidationException |
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*/ |
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public function view($id, array $query = null) |
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{ |
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$this->api->request('GET', $this->endpoint($id), null, $query); |
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} |
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/** |
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* Update a ticket |
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* |
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* @param $id |
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* @param array|null $data |
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* @return mixed|null |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws RateLimitExceededException |
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* @throws UnsupportedContentTypeException |
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*/ |
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public function update($id, array $data = null) |
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{ |
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$this->api->request('PUT', $this->endpoint($id), $data); |
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} |
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/** |
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* Delete a ticket |
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* |
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* @param $id |
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* @return mixed|null |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws RateLimitExceededException |
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* @throws UnsupportedContentTypeException |
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*/ |
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public function delete($id) |
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{ |
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$this->api->request('DELETE', $this->endpoint($id)); |
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} |
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/** |
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* Restore a ticket |
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* |
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* @param $id |
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* @return mixed|null |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws RateLimitExceededException |
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* @throws UnsupportedContentTypeException |
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*/ |
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public function restore($id) |
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{ |
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$end = $id . '/restore'; |
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$this->api->request('PUT', $this->endpoint($end)); |
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} |
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/** |
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* List ticket fields |
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* |
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* @param array|null $query |
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* @return mixed|null |
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* @throws AccessDeniedException |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws Exceptions\AuthenticationException |
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* @throws NotFoundException |
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*/ |
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public function fields(array $query = null) |
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{ |
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$this->api->request('GET', 'ticket_fields', null, $query); |
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} |
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/** |
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* List conversations associated with a ticket |
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* |
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* @param array|null $query |
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* @return mixed|null |
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* @throws AccessDeniedException |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws AuthenticationException |
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* @throws NotFoundException |
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*/ |
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public function conversations($id, array $query = null) |
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{ |
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$end = $id . '/conversations'; |
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$this->api->request('GET', $this->endpoint($end), null, $query); |
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} |
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/** |
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* List time entries associated with a ticket |
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* |
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* @param array|null $query |
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* @return mixed|null |
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* @throws AccessDeniedException |
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* @throws ApiException |
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* @throws ConflictingStateException |
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* @throws AuthenticationException |
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* @throws NotFoundException |
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*/ |
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public function timeEntries($id, array $query = null) |
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{ |
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$end = $id . '/time_entries'; |
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$this->api->request('GET', $this->endpoint($end), null, $query); |
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} |
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} |
mpclarkson /
freshdesk-php-sdk
