ladybirdweb / faveo-servicedesk-community

resources/lang/ru/lang.php

<?php

return [
    /*
      |----------------------------------------------------------------------------------------
      | Authentication Pages [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all authentication related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */

    /*
      |--------------------------------------
      |   Error
      |--------------------------------------
     */
    'success' => 'Success',
    'fails'   => 'Fails',
    'alert'   => 'Alert',
    /*
      |--------------------------------------
      |   Login Page
      |--------------------------------------
     */
    'Login_to_start_your_session' => 'Авторизуйтесь, чтобы начать сеанс',
    'login'                       => 'Login',
    'remember'                    => 'Запомнить меня',
    'signmein'                    => 'Запишите меня в',
    'iforgot'                     => 'Я забыл свой пароль',
    'email_address'               => 'E-Mail Address',
    'password'                    => 'Пароль',
    'woops'                       => 'Whoops!',
    'theirisproblem'              => 'There were some problems with your input.',
    'login'                       => 'Login',
    'e-mail'                      => 'E-mail',
    'reg_new_member'              => 'Register a new membership',
    /*
      |--------------------------------------
      |   Register Page
      |--------------------------------------
     */
    'registration'                => 'Регистрация',
    'full_name'                   => 'Полное имя',
    'firstname'                   => 'Имя',
    'lastname'                    => 'Фамилия',
    'profilepicture'              => 'Аватар профиля',
    'oldpassword'                 => 'Старый пароль',
    'newpassword'                 => 'Новый пароль',
    'retype_password'             => 'Повторите пароль',
    'i_agree_to_the'              => 'Я согласен с',
    'terms'                       => 'условия',
    'register'                    => 'Регистрация',
    'i_already_have_a_membership' => 'У меня уже есть членство',
    /*
      |--------------------------------------
      |   Reset Password Page
      |--------------------------------------
     */
    'reset_password' => 'Reset Password',
    /*
      |--------------------------------------
      |   Forgot Password Page
      |--------------------------------------
     */
    'i_know_my_password'            => 'I know my password',
    'recover_passord'               => 'Recover Password',
    'send_password_reset_link'      => 'Send pasword Reset Link',
    'enter_email_to_reset_password' => 'Enter E-mail to reset password',
    'link'                          => 'Link',
    /*
      |----------------------------------------------------------------------------------------
      | Emails Pages [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all Emails related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */
    'admin_panel' => 'Админ панель',
    /*
      |--------------------------------------
      |  Emails Create Page
      |--------------------------------------
     */
    'emails'                  => 'Emails',
    'incoming_emails'         => 'Входящие Emails',
    'reuired_authentication'  => 'Reuired Authentication',
    'fetching_email_via_imap' => 'Fetching Email via IMAP',
    'create_email'            => 'Создать Email',
    'email_address'           => 'Email Address',
    'email_name'              => 'Email Name',
    'help_topic'              => 'Help Topic',
    'auto_response'           => 'Автоматический Ответ',
    'host_name'               => 'Host Name',
    'port_number'             => 'Port Number',
    'mail_box_protocol'       => 'Mail Box Protocol',
    'authentication_required' => 'Authentication Required',
    'yes'                     => 'Да',
    'no'                      => 'Нет',
    'header_spoofing'         => 'Header Spoofing',
    'allow_for_this_email'    => 'Allow For This Email',
    'imap_config'             => 'IMAP Configuration',
    /*
      |--------------------------------------
      |  Ban Emails Create Page
      |--------------------------------------
     */
    'ban_lists'  => 'Лист запретов',
    'ban_email'  => 'Запрет Email',
    'banlists'   => 'Листы запретов',
    'ban_status' => 'Статус запретов',
    /*
      |--------------------------------------
      |  Templates Index Page
      |--------------------------------------
     */
    'templates'       => 'Шаблоны',
    'template_set'    => 'Template Sets',
    'create_template' => 'Создать шаблон',
    'edit_template'   => 'Редактировать шаблон',
    'in_use'          => 'In Use',
    //Template Description
    'Create ticket agent'       => 'Notification email that is sent to Agent & Admin when ticket is created',
    'Assign ticket'             => 'Ticket assigned to an agent',
    'Create ticket'             => 'Mail sent to client for ticket creation successful message',
    'Check ticket'              => 'if a client wants to check ticket via customer portal then a link will be sent to client. this link is for the client to view ticket details with ticket no, without logging in to system',
    'Ticket reply agent'        => 'A notification is sent to agent email once client replies to the ticket',
    'Registration notification' => 'Password and username is sent on email on first registration',
    'Reset password'            => 'Email with Password reset link',
    'Error report'              => 'Error report',
    'Ticket creation'           => 'First notification sent by the system about the ticket creation to the client',
    'Ticket reply'              => 'A reply made by the agent on a ticket, email notification is sent  to client and collaborators',
    'Close ticket'              => 'Mail sent to client on closing a ticket',
    'Create ticket by agent'    => 'An agent creates a ticket for the client in the name of client',
    /*
      |--------------------------------------
      |  Templates Create Page
      |--------------------------------------
     */
    'template_set_to_clone' => 'Template set to clone',
    'language'              => 'Язык',
    /*
      |--------------------------------------
      |  Diagnostics Page
      |--------------------------------------
     */
    'diagnostics' => 'Диагностика',
    'from'        => 'From',
    'to'          => 'To',
    'subject'     => 'Subject',
    'message'     => 'Сообщение',
    'send'        => 'Послать',
    /*
      |----------------------------------------------------------------------------------------
      | Settings Pages [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all Setting related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */

    /*
      |--------------------------------------
      |   Company Settings Page
      |--------------------------------------
     */
    'company' => 'Компания',
    'website' => 'Website',
    'phone'   => 'Телефон',
    'address' => 'Адрес',
    'landing' => 'Landing страница',
    'offline' => 'Offline страница',
    'thank'   => 'Благодарственная страница',
    'logo'    => 'Логотип',
    'save'    => 'Сохранить',
    /*
      |--------------------------------------
      |   System Settings Page
      |--------------------------------------
     */
    'system'             => 'Система',
    'online'             => 'Online',
    'offline'            => 'Offline',
    'name/title'         => 'Name/Title',
    'pagesize'           => 'Размер страницы',
    'url'                => 'URL',
    'default_department' => 'Default Department',
    'loglevel'           => 'Log Level',
    'purglog'            => 'Purge Logs',
    'nameformat'         => 'Name Formatting',
    'timeformat'         => 'Time Format',
    'date'               => 'Дата',
    'dateformat'         => 'Формат даты',
    'date_time'          => 'Формат даты и времени',
    'day_date_time'      => 'Day,Date And Time Format',
    'timezone'           => 'Временная зона',
    /*
      |--------------------------------------
      |   Email Settings Page
      |--------------------------------------
     */
    'email'                               => 'Email',
    'default_template'                    => 'Default Template Set:',
    'default_system_email'                => 'Система Электронной Почты по умолчанию :',
    'default_alert_email'                 => 'Default Alert Email:',
    'admin_email'                         => 'E-mail Администратора:',
    'email_fetch'                         => 'Email Fetching:',
    'enable'                              => 'Включить',
    'default_MTA'                         => 'Default MTA',
    'fetch_auto-corn'                     => 'Выборка по авто-хрон',
    'strip_quoted_reply'                  => 'Процитировал Ответ',
    'reply_separator'                     => 'Reply Separator Tag',
    'accept_all_email'                    => 'Принимаем Все Письма',
    'accept_email_unknown'                => 'Принимать почту от неизвестных пользователей',
    'accept_email_collab'                 => 'Принимать почту соавторов',
    'automatically_and_collab_from_email' => 'Automatically add collaborators from email fields',
    'default_alert_email'                 => 'Default Alert Email',
    'attachments'                         => 'Вложения',
    'email_attahment_user'                => 'Email attachments to the user',
    'cron_notification'                   => 'Включить уведомления хрон',
    /*
      |--------------------------------------
      |   Ticket Settings Page
      |--------------------------------------
     */
    'ticket'                             => 'Заявка',
    'default_ticket_number_format'       => 'Формат номера заявки по умолчанию',
    'default_ticket_number_sequence'     => 'Последовательность номера заявки по умолчанию',
    'default_status'                     => 'Статус по умолчанию',
    'default_priority'                   => 'Приоритет по умолчанию',
    'default_sla'                        => '(SLA) время реакции по умолчанию',
    'default_help_topic'                 => 'Справки помощи по умолчанию ',
    'maximum_open_tickets'               => 'Максимум открытых заявок',
    'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration',
    'human_verification'                 => 'Human Verification',
    'claim_on_response'                  => 'Претензия на ответ',
    'assigned_tickets'                   => 'Назначеные заявки',
    'answered_tickets'                   => 'Answered Tickets',
    'agent_identity_masking'             => 'Agent Identity Masking',
    'enable_HTML_ticket_thread'          => 'Включить HTML в заявках',
    'allow_client_updates'               => 'Разрешить обновления Клиента',
    /*
      |--------------------------------------
      |   Access Settings Page
      |--------------------------------------
     */
    'access'                                           => 'Access',
    'expiration_policy'                                => 'Политика истечения срока действия паролей',
    'allow_password_resets'                            => 'Разрешить сброс пароля',
    'reset_token_expiration'                           => 'Reset Token Expiration',
    'agent_session_timeout'                            => 'Таймаут сессии Агента',
    'bind_agent_session_IP'                            => 'Привязать сессию Агента к IP',
    'registration_required'                            => 'Требуется регистрация',
    'require_registration_and_login_to_create_tickets' => 'Требуется регистрация или войдите со своим логином для открытия заявки',
    'registration_method'                              => 'Метод регистрации',
    'user_session_timeout'                             => 'Тайм-Аут Сессии Пользователя',
    'client_quick_access'                              => 'Клиент быстрого доступа',
    /*
      |--------------------------------------
      |   Auto-Response Settings Page
      |--------------------------------------
     */
    'auto_responce'                 => 'Автоответчик',
    'new_ticket'                    => 'Новая заявка',
    'new_ticket_by_agent'           => 'Новая заявка Агента',
    'new_message'                   => 'Новое сообщение',
    'submitter'                     => 'Submitter : ',
    'send_receipt_confirmation'     => 'Отправьте подтверждение о получении',
    'participants'                  => 'Участники : ',
    'send_new_activity_notice'      => 'Отправить новое уведомление об активности',
    'overlimit_notice'              => 'Overlimit Notice',
    'email_attachments_to_the_user' => 'Email attachments to the user',
    /*
      |--------------------------------------
      |   Оповещения И Уведомления Настройки Страницы
      |--------------------------------------
     */
    'disable'                                               => 'Отключить',
    'admin_email_2'                                         => 'Почта администратора',
    'alert_notices'                                         => 'Предупреждения и напоминания',
    'new_ticket_alert'                                      => 'Новая заявка предупреждения',
    'department_manager'                                    => 'Менеджер Отдела',
    'department_members'                                    => 'Члены отделов',
    'organization_account_manager'                          => 'Organization Account Manager',
    'new_message_alert'                                     => 'New Message Alert',
    'last_respondent'                                       => 'Last Respondent',
    'assigned_agent_team'                                   => 'Assigned Agent / Team',
    'new_internal_note_alert'                               => 'New Internal Note Alert',
    'ticket_assignment_alert'                               => 'Заявка оповещения предупреждения',
    'team_lead'                                             => 'Team Lead',
    'team_members'                                          => 'Члены Команды',
    'ticket_transfer_alert'                                 => 'Ticket Transfer Alert',
    'overdue_ticket_alert'                                  => 'Overdue Ticket Alert ',
    'system_alerts'                                         => 'System Alerts',
    'system_errors'                                         => 'System Errors',
    'SQL_errors'                                            => 'SQL errors',
    'excessive_failed_login_attempts'                       => 'Excessive failed login attempts',
    'system_error_reports'                                  => 'Отчет системных ошибок',
    'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Отправлять отчеты о сбоях приложения, чтобы помочь разработчику улучшить Faveo',
    /*
      |------------------------------------------------
      |Language page
      |------------------------------------------------
     */
    'default'            => 'default',
    'iso-code'           => 'ISO-CODE',
    'download'           => 'Downlaod',
    'upload_file'        => 'Загрузить файл',
    'enter_iso-code'     => 'Enter ISO-CODE',
    'eg.'                => 'Example',
    'for'                => 'for',
    'english'            => 'Английский',
    'language-name'      => 'Наименование языка',
    'file'               => 'File',
    'read-more'          => 'Подробнее.',
    'enable_lang'        => 'Enable it.',
    'add-lang-package'   => 'Add new language package',
    'package_exist'      => 'Package already exists.',
    'iso-code-error'     => 'Error in iso-code. enter correct iso-code.',
    'zipp-error'         => 'Error in zip file. Zip must contian language php files only.',
    'upload-success'     => 'Загрузка произошла успешна.',
    'file-error'         => 'Error in file or invalid file.',
    'delete-success'     => 'Языковой пакет успешно удален.',
    'lang-doesnot-exist' => 'Языковой пакет не существует.',
    'active-lang-error'  => 'Языковой пакет не может быть удален, когда он активен.',
    'language-error'     => 'Языковой пакет не найден в указанной дериктории.',
    'lang-fallback-lang' => 'Cannot delete system\'s defualt fallback language',
    /*
      |----------------------------------------------------------------------------------------
      | Manage Pages [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all Manage related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */
    'manage' => 'Управление',
    /*
      |--------------------------------------
      |  Help Topic index Page
      |--------------------------------------
     */
    'help_topics'       => 'Справки',
    'topic'             => 'Topic',
    'type'              => 'Type',
    'priority'          => 'Приоритет',
    'last_updated'      => 'Последнее обновление',
    'create_help_topic' => 'Создать справочный материал',
    'action'            => 'Действие',
    /*
      |--------------------------------------
      |  Help Topic Create Page
      |--------------------------------------
     */
    'active'               => 'Активный',
    'disabled'             => 'Отключенный ',
    'public'               => 'Публичный',
    'private'              => 'Приватный',
    'parent_topic'         => 'Родителбь темы',
    'Custom_form'          => 'Пользовательские Формы',
    'SLA_plan'             => '(SLA) Время реакции',
    'auto_assign'          => 'Автоматическое назначение',
    'auto_respons'         => 'Автоответ',
    'ticket_number_format' => 'Формат номера заявки',
    'system_default'       => 'Система По Умолчанию',
    'custom'               => 'Custom',
    'internal_notes'       => 'Внутренние примечания',
    /*
      |--------------------------------------
      |  SLA plan Index Page
      |--------------------------------------
     */
    'sla_plans'    => 'SLA Plans',
    'create_SLA'   => 'Create a SLA',
    'grace_period' => 'Grace Period',
    'added_date'   => 'Added Date',
    /*
      |--------------------------------------
      |  SLA plan Create Page
      |--------------------------------------
     */
    'transient'            => 'Transient',
    'ticket_overdue_alert' => 'Ticket Overdue Alerts',
    /*
      |--------------------------------------
      |  Form Create Page
      |--------------------------------------
     */
    'title'                                 => 'Title',
    'instruction'                           => 'Инструкция',
    'label'                                 => 'Метка',
    'visibility'                            => 'Видимость',
    'variable'                              => 'Переменная',
    'create_form'                           => 'Создать форму',
    'forms'                                 => 'Формы',
    'form_name'                             => 'Наименование формы',
    'view_this_form'                        => 'Просмотреть данную форму',
    'delete_from'                           => 'Удалить форму',
    'are_you_sure_you_want_to_delete'       => 'Вы уверены, что хотите удалить',
    'close'                                 => 'Закрыть',
    'instructions'                          => 'Инструкции',
    'instructions_on_creating_form'         => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select,checkbox or radio..Separate each option by a coma. After you finish creating the form, you can save the form by clicking Save Form button",
    'form_properties'                       => 'Свойства Формы',
    'adding_fields'                         => 'Добавление полей',
    'click_add_fields_button_to_add_fields' => "Click <b>'Add Fields'</b> button to add Fields",
    'add_fields'                            => 'Добавить поле',
    'save_form'                             => 'Сохранить Форму',
    'label'                                 => 'Метки',
    'name'                                  => 'Имя',
    'type'                                  => 'Тип',
    'values(selected_fields)'               => 'Значения(Выбранные Поля)',
    'required'                              => 'Требуется',
    'Action'                                => 'Действие',
    'remove'                                => 'Удалить',
    /*
      |----------------------------------------------------------------------------------------
      | Theme Pages [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all Theme related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */
    'themes' => 'Themes',
    /*
      |--------------------------------------
      |  Footer Pages
      |--------------------------------------
     */
    'footer'  => 'Footer',
    'footer1' => 'Footer1',
    'footer2' => 'Footer2',
    'footer3' => 'Footer3',
    'footer4' => 'Footer4',
    /*
      |----------------------------------------------------------------------------------------
      | Staff Pages [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all Staff related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */
    'are_you_sure' => 'Вы уверены',
    'staffs'       => 'Штаб',
    'name'         => 'Наименование',
    'user_name'    => 'Имя пользователя',
    'status'       => 'Статус',
    'group'        => 'Группа',
    'department'   => 'Отдел',
    'created'      => 'Создать',
    'lastlogin'    => 'Last Login',
    'createagent'  => 'Создать Агента',
    'delete'       => 'Удалить',
    'agents'       => 'Агенты',
    'create'       => 'Создать',
    'edit'         => 'Редактировать',
    'departments'  => 'Отделы',
    'groups'       => 'Группы',
    /*
      |--------------------------------------
      |  Staff Create Page
      |--------------------------------------
     */
    'create_agent'           => 'Создать агента',
    'first_name'             => 'Имя',
    'last_name'              => 'Фамилия',
    'mobile_number'          => 'Мобильный номер телефона',
    'agent_signature'        => 'Подпись Агента',
    'account_status_setting' => 'Account Status & Setting',
    'account_type'           => 'Account Type',
    'admin'                  => 'Администратор',
    'agent'                  => 'Агент',
    'account_status'         => 'Account Status',
    'locked'                 => 'Закрыт',
    'assigned_group'         => 'Assigned Group',
    'primary_department'     => 'Primary Department',
    'agent_time_zone'        => 'Agent Time Zone',
    'day_light_saving'       => 'Day Light Saving',
    'limit_access'           => 'Limit Access',
    'directory_listing'      => 'Directory Listing',
    'vocation_mode'          => 'Vocation Mode',
    'assigned_team'          => 'Assigned Team',
    /*
      |--------------------------------------
      |  Department Create Page
      |--------------------------------------
     */
    'create_department'                                => 'Создать отдел',
    'manager'                                          => 'Менеджер',
    'ticket_assignment'                                => 'Ticket Assignment ',
    'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members',
    'outgoing_emails'                                  => 'Исходящие Письма',
    'outgoing_email'                                   => 'Исходящая Почта',
    'template_set'                                     => 'Выбор шаблона',
    'auto_responding_settings'                         => 'Auto-Responding Settigs',
    'disable_for_this_department'                      => 'Отключить данный отдел',
    'auto_response_email'                              => 'Auto-Response Email',
    'recipient'                                        => 'Получатель',
    'group_access'                                     => 'Group Access',
    'department_signature'                             => 'Department Signature',
    /*
      |--------------------------------------
      |  Team Create Page
      |--------------------------------------
     */
    'create_team'           => 'Создать команду',
    'team_lead'             => 'Team Lead',
    'assignment_alert'      => 'Assignment Alert',
    'disable_for_this_team' => 'Disable for this team',
    'teams'                 => 'Команды',
    /*
      |--------------------------------------
      |  Group Create Page
      |--------------------------------------
     */
    'create_group'         => 'Create Group',
    'goups'                => 'Goups',
    'can_create_ticket'    => 'Можете создать заявку',
    'can_edit_ticket'      => 'Можете редактировать заявку',
    'can_post_ticket'      => 'Can post Ticket',
    'can_close_ticket'     => 'Можеье закрыть заявку ',
    'can_assign_ticket'    => 'Можете назначить заявку',
    'can_transfer_ticket'  => 'Можете передать заявку',
    'can_delete_ticket'    => 'Можете удалить заявку',
    'can_ban_emails'       => 'Может запретить e-mails',
    'can_manage_premade'   => 'Can Manage premade',
    'can_manage_FAQ'       => 'Можете управлять FAQ',
    'can_view_agent_stats' => 'Можете посмотреть статистику агента',
    'department_access'    => 'Отдел Доступа ',
    'admin_notes'          => 'Примечания Администратора',
    'group_members'        => 'Члены Группы',
    'group_name'           => 'Наименование Группы',
    /*
      |--------------------------------------
      |  SMTP Page
      |--------------------------------------
     */
    'driver'     => 'Driver',
    'smtp'       => 'SMTP',
    'host'       => 'Host',
    'port'       => 'Port',
    'encryption' => 'Encryption',
    /*
      |----------------------------------------------------------------------------------------
      | Agent Panel [English(en)]
      |----------------------------------------------------------------------------------------
      |
      | The following language lines are used in all Agent Panel related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */
    'agent_panel'       => 'Панель агента',
    'profile'           => 'Профиль',
    'change_password'   => 'Изменить пароль',
    'sign_out'          => 'Выйти',
    'Tickets'           => 'ЗАЯВКИ',
    'inbox'             => 'Входящие',
    'my_tickets'        => 'Мои заявки',
    'unassigned'        => 'Неназначенные',
    'trash'             => 'Корзина',
    'Updates'           => 'ОБНОВЛЕНИЯ',
    'no_new_updates'    => 'Нет новых обновлений',
    'check_for_updates' => 'Проверить обновления',
    'open'              => 'Открыть',
    'inprogress'        => 'Inprogress',
    'closed'            => 'Закрыто',
    'Departments'       => 'ОТДЕЛЫ',
    'tools'             => 'Настройки',
    'canned'            => 'Canned',
    'knowledge_base'    => 'База знаний',
    'loading'           => 'Загрузить',
    'ratings'           => 'Оценки',
    'please_rate'       => 'Оцените пожалуйста,:',
    'ticket_ratings'    => 'Оцените заявку',
    /*
      |-----------------------------------------------
      |  Profile
      |-----------------------------------------------
     */
    'user_information'    => 'Информация о пользователе',
    'time_zone'           => 'Временная зона',
    'phone_number'        => 'Телефонный номер',
    'contact_information' => 'Контактная информацмя',
    /*
      |-----------------------------------------------
      |  Dashboard
      |-----------------------------------------------
     */
    'dashboard'  => 'Приборная панель',
    'line_chart' => 'Линейная диаграмма',
    'statistics' => 'Статистика',
    'opened'     => 'Открыты',
    'resolved'   => 'Исполнено',
    'closed'     => 'Закрыты',
    'deleted'    => 'Удалена',
    /*
      |------------------------------------------------
      |User Page
      |------------------------------------------------
     */
    'user_directory'  => 'Папка пользователя',
    'ban'             => 'Ban',
    'user'            => 'Пользователь',
    'users'           => 'Пользователи',
    'create_user'     => 'Создать пользователя',
    'full_name'       => 'Full Name',
    'mobile'          => 'Mobile',
    'last_login'      => 'Last Login',
    'user_profile'    => 'Профиль пользователя',
    'assign'          => 'Assign',
    'open_tickets'    => 'Открыть заявку',
    'closed_tickets'  => 'Закрыть заявку',
    'deleted_tickets' => 'Удалить заявку',
    /*
      |------------------------------------------------
      |Organization Page
      |------------------------------------------------
     */
    'organizations'                 => 'Организаций',
    'organization'                  => 'Организация',
    'create_organization'           => 'Создать организацию',
    'account_manager'               => 'Счет менеджера',
    'update'                        => 'обновить',
    'please_select_an_organization' => 'Пожалуйста, выберите организацию',
    'please_select_an_user'         => 'Пожалуйста, выберите пользователя',
    'organization_profile'          => 'Профиль Организации',
    'organization-s_head'           => 'Страница руководителя',
    'select_department_manager'     => 'Выберите Менеджера Отдела',
    'users_of'                      => 'Пользователи',
    /*
      |----------------------------------------------
      |  Страница заявок
      |----------------------------------------------
     */
    'subject'                                        => 'Сообщение',
    'ticket_id'                                      => 'ID заявки',
    'priority'                                       => 'Приоритет',
    'from'                                           => 'От',
    'last_replier'                                   => 'Last Replier',
    'assigned_to'                                    => 'Назначенные',
    'last_activity'                                  => 'Последняя активность',
    'answered'                                       => 'Ответил',
    'assigned'                                       => 'Назначены',
    'create_ticket'                                  => 'Создать заявку',
    'tickets'                                        => 'Заявки',
    'open'                                           => 'Открыть',
    'Ticket_Information'                             => 'ИНФОРМАЦИЯ О ЗАЯВКАХ',
    'Ticket_Id'                                      => 'ID ЗАЯВКИ',
    'User'                                           => 'ПОЛЬЗОВАТЕЛЬ',
    'Unassigned'                                     => 'НЕНАЗНАЧЕННЫЕ',
    'generate_pdf'                                   => 'PDF создать',
    'change_status'                                  => 'Изменить статус',
    'more'                                           => 'Больше',
    'delete_ticket'                                  => 'Удалить заявку',
    'emergency'                                      => 'Чрезвычайный',
    'high'                                           => 'Высокий',
    'medium'                                         => 'Средний',
    'low'                                            => 'Низкий',
    'sla_plan'                                       => 'SLA Plan',
    'created_date'                                   => 'Дата создания',
    'due_date'                                       => 'Срок',
    'last_response'                                  => 'Последний Ответ',
    'source'                                         => 'Источник',
    'last_message'                                   => 'Последнее сообщение',
    'reply'                                          => 'Повтор',
    'response'                                       => 'Ответ',
    'reply_content'                                  => 'Ответное сообщение',
    'attachment'                                     => 'Вложение',
    'internal_note'                                  => 'Внутреннее Примечание',
    'this_ticket_is_under_banned_user'               => 'This ticket is under banned user',
    'ticket_source'                                  => 'Источник заявки',
    'are_you_sure_to_ban'                            => 'Are you sure to ban',
    'whome_do_you_want_to_assign_ticket'             => 'Whome do you want to assign ticket',
    'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
    'add_collaborator'                               => 'Добавить Соавтора',
    'search_existing_users'                          => 'Поиск существующих пользователей',
    'add_new_user'                                   => 'Создать нового пользователя',
    'search_existing_users_or_add_new_users'         => 'Поиск Пользователя или добавить нового пользователя',
    'search_by_email'                                => 'Поиск по электронной почте',
    'list_of_collaborators_of_this_ticket'           => 'Список соавторов данной заявки',
    'submit'                                         => 'Submit',
    'max'                                            => 'Max',
    'add_cc'                                         => 'Add CC',
    'recepients'                                     => 'Адресаты',
    'select_a_canned_response'                       => 'Выберите готовый ответ',
    'assign_to'                                      => 'Назначить',
    'detail'                                         => 'Детали',
    'user_details'                                   => 'Детали пользователя',
    'ticket_option'                                  => 'Настройки заявки',
    'ticket_detail'                                  => 'Детали заявки',
    'Assigned_To'                                    => 'НАЗНАЧЕННЫЕ',
    'locked-ticket'                                  => 'Предупреждение! Этот билет был занят другим пользователем и в настоящее время в процесс рассмотрения.',
    'access-ticket'                                  => 'Предупреждение! Этот билет был занят, вы на следующий ',
    'minutes'                                        => ' минут',
    'in_minutes'                                     => 'In minutes',
    /*
      |------------------------------------------------
      |Инструментальная страница
      |------------------------------------------------
     */
    'canned_response'        => 'Canned Response',
    'create_canned_response' => 'Create Canned Response',
    'surrender'              => 'Surrender',
    'view'                   => 'Просмотр',
    /*
      |-----------------------------------------------
      | Текст главной
      |-----------------------------------------------
     */
    'copyright'           => 'Copyright',
    'all_rights_reserved' => 'Все права защищены',
    'powered_by'          => 'Разработано на',
    /*
      |------------------------------------------------
      |Гостевая-Страница Пользователя
      |------------------------------------------------
     */
    'issue_summary'        => 'Issue Summary',
    'issue_details'        => 'Детали вопроса',
    'contact_informations' => 'Контактная информация',
    'contact_details'      => 'Contact Details',
    'role'                 => 'Роль',
    'ext'                  => 'Код города',
    'profile_pic'          => 'Изображение профиля',
    'agent_sign'           => 'Подпись Агента в сообщениях',
    'inactive'             => 'Inactive',
    'male'                 => 'Мужчина',
    'female'               => 'Женщина',
    'old_password'         => 'Старый пароль',
    'new_password'         => 'Новый пароль',
    'confirm_password'     => 'Повторите пароль',
    'gender'               => 'Пол',
    'ticket_number'        => 'Номер заявки',
    'content'              => 'Содержание',
    /*
      |------------------------------------------------
      |   Error Pages
      |------------------------------------------------
     */
    'not_found'                                       => 'Not Found',
    'oops_page_not_found'                             => 'Oops! Page not found',
    'we_could_not_find_the_page_you_were_looking_for' => 'We could not find the page you were looking for',
    'internal_server_error'                           => 'Internal server Error',
    'be_right_back'                                   => 'Be right back',
    'sorry'                                           => 'Sorry',
    'we_are_working_on_it'                            => 'We are working on it',
    'category'                                        => 'Category',
    'addcategory'                                     => 'Add Category',
    'allcategory'                                     => 'All Category',
    'article'                                         => 'Article',
    'articles'                                        => 'Articles',
    'addarticle'                                      => 'Add Article',
    'allarticle'                                      => 'All Article',
    'pages'                                           => 'Страница',
    'addpages'                                        => 'Создать страницу',
    'allpages'                                        => 'Все страницы',
    'widgets'                                         => 'Виджеты',
    'footer1'                                         => 'Footer 1',
    'footer2'                                         => 'Footer 2',
    'footer3'                                         => 'Footer 3',
    'footer4'                                         => 'Footer 4',
    'sidewidget1'                                     => 'Side Widget 1',
    'sidewidget2'                                     => 'Side Widget 2',
    'comments'                                        => 'Комментарии',
    'settings'                                        => 'Настройки',
    'parent'                                          => 'Родитель',
    'description'                                     => 'Описание',
    'enter_the_description'                           => 'Ввести описание',
    'publish'                                         => 'Опубликовать',
    'published'                                       => 'Опубликовано',
    'draft'                                           => 'Проект',
    'create_a_category'                               => 'Создать категорию',
    'add'                                             => 'создать',
    'social'                                          => 'Социальные',
    'comment'                                         => 'Комментарий',
    'not_published'                                   => 'Not Published',
    'numberofelementstodisplay'                       => 'Number of elements to display',
    //======================================
    'language'                                                                 => 'Язык',
    'save'                                                                     => 'Сохранить',
    'create'                                                                   => 'Создать',
    'dateformat'                                                               => 'Формат даты',
    'slug'                                                                     => 'Slug',
    'read_more'                                                                => 'Подробнее',
    'view_all'                                                                 => 'Смотреть все',
    'categories'                                                               => 'Категории',
    'need_more_support'                                                        => 'Нужна дополнительная поддержка',
    'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'If you did not find an answer, please raise a ticket describing the issue',
    'have_a_question?_type_your_search_term_here'                              => 'Have a question? Type your search term here...',
    'search'                                                                   => 'Поиск',
    'frequently_asked_questions'                                               => 'Frequently Asked Questions',
    'leave_a_reply'                                                            => 'Leave a Reply',
    'post_message'                                                             => 'Почтовое Сообщение',
    /*
      |--------------------------------------------------------------------------------------
      |  Client Panel [English(en)]
      |--------------------------------------------------------------------------------------
      | The following language lines are used in all Agent Panel related issues to translate
      | some words in view to English. You are free to change them to anything you want to
      | customize your views to better match your application.
      |
     */
    'home'                => 'Главная',
    'submit_a_ticket'     => 'Отправить Заявку',
    'my_profile'          => 'Мой профиль',
    'log_out'             => 'Выйти',
    'forgot_password'     => 'Забыл Пароль',
    'create_account'      => 'Создать Учетную запись',
    'you_are_here'        => 'Вы здесь',
    'have_a_ticket'       => 'Есть заявка',
    'check_ticket_status' => 'Проверить состояние заявки',
    'choose_a_help_topic' => 'Выбрать раздел справки',
    'ticket_status'       => 'Статус заявки',
    'post_comment'        => 'Отправить Комментарий',
    'plugin'              => 'Плагин',
    'end_date'            => 'Конец Даты',

    /***********************************New Updates ******************************************/
    /*                              Translation reuired                                      */
    /*****************************************************************************************/
    'edit_profile'                                                                     => 'Edit profile',
    'you_are_here'                                                                     => 'You are here',
    'Send'                                                                             => 'SEND',
    'no_article'                                                                       => 'No article',
    'profile_settings'                                                                 => 'Profile settings',
    'please_fill_all_required_feilds'                                                  => 'Please fill all required feilds.',
    'successfully_replied'                                                             => 'Successfully replied',
    'please_fill_some_data'                                                            => 'Please fill some data!',
    'profile_updated_sucessfully'                                                      => 'Profile updated sucessfully',
    'password_updated_sucessfully'                                                     => 'Password updated sucessfully',
    'password_was_not_updated_incorrect_old_password'                                  => 'Password was not updated. Incorrect old password',
    'there_is_no_such_ticket_number'                                                   => 'There is no such ticket number',
    "email_didn't_match_with_ticket_number"                                            => "Email didn't match with ticket number",
    'we_have_sent_you_a_link_by_email_please_click_on_that_link_to_view_ticket'        => 'We have sent you a link by email. Please click on that link to view ticket',
    'no_records_on_publish_time'                                                       => 'No records on publish time',
    'your_details_send_to_system'                                                      => 'Your details send to the system',
    'your_details_can_not_send_to_system'                                              => 'Your details can not be sent to the system',
    'your_comment_posted'                                                              => 'Your comment posted',
    'sorry_not_processed'                                                              => 'Sorry not processed',
    'profile_updated_sucessfully'                                                      => 'Profile updated sucessfully',
    'password_was_not_updated'                                                         => 'Password was not updated',
    'sorry_your_ticket_token_has_expired_please_try_to_resend_the_ticket_link_request' => 'Sorry your ticket token has expired! Please try to resend the ticket link request',
    'sorry_you_are_not_allowed_token_expired'                                          => 'Sorry you are not allowed. Token has expired!',
    'thank_you_for_your_rating'                                                        => 'Thank you for your rating!',
    'your_ticket_has_been'                                                             => 'Your ticket has been',
    'failed_to_send_email_contact_administrator'                                       => 'Email sending failed. Please contact system administrator',
    /*
     * |---------------------------------------------------------------------------------------
     * |API settings
     * |----------------------------------------------------------------------------------
     * |The following lanuage line used to get english traslation of api settings in admin panel
     * |
     * |
     */
    'webhooks'                         => 'Webhooks',
    'enter_url_to_send_ticket_details' => 'Enter the URL to send the ticket details',
    'api'                              => 'API',
    'api_key'                          => 'API key',
    'api_key_mandatory'                => 'API key mandatory',
    'api_configurations'               => 'API configurations',
    'generate_key'                     => 'Generate key',
    'api_settings'                     => 'API settings',
    /*
     * -----------------------------------------------------------------------------
     * Error log and debugging settings
     * --------------------------------------------------------------------------
     *
     */
    'error-debug'                        => 'Error logs and debugging',
    'debug-options'                      => 'Debugging options',
    'view-logs'                          => 'View error logs',
    'not-authorised-error-debug'         => 'You are not authorised to access the URL',
    'error-debug-settings'               => 'Error and debugging settings',
    'debugging'                          => 'Debugging mode',
    'bugsnag-debugging'                  => 'Send app crash reports to help Ladybird improve Faveo',
    'error-debug-settings-saved-message' => 'Your error and debugging settings have been saved successfully',
    'error-debug-settings-error-message' => 'You have not made any change in the settings.',
    'error-logs'                         => 'Error logs',
    /* ---------------------------------------------------------------------------------------
     * Latest update 16-06-2016
     * -----------------------------------------------------------------------------------
     */
    'that_email_is not_available_in_this_system' => 'That Email is not available in this System',
    'use_subject'                                => 'Use Subject',
    'reopen'                                     => 'Reopen',
    'invalid_attempt'                            => 'Invalid Attempt',
    /* ---------------------------------------------------------------------------------------
     * Latest update 27-07-2016
     * -----------------------------------------------------------------------------------
     */
    'queue'  => 'Queue',
    'queues' => 'Queues',
    /*     * -------------------------------------------------------------------------------------------------
     * OTP  messages body to send to user while registering, resetting passwords
     * --------------------------------------------------------------------------------------------------
     */
    'hello'                   => 'Hello',
    'reset-link-msg'          => ",\r\nHere is the link to reset your password.\r\n",
    'otp-for-your'            => ",\r\nOTP for your",
    'account-verification-is' => 'account verification is',
    'extra-text'              => ".\r\nYou can login to verify your account via OTP or just click on the link we've sent to your email address.",
    'otp-not-sent'            => 'We faced some problem in sending OTP please try after some time.',
    /*     * -------------------------------------------------------------------------------------------
     * Ticket number settings 03-08-2016
     * ------------------------------------------------------------------------------------------
     */
    'format'               => 'Format',
    'ticket-number-format' => 'This setting is used to generate ticket numbers. Use hash signs (`#`) where digits are to be placed & dollar sign(‘$’) where characters are to be placed . Any other text in the number format will be preserved. ',
    'ticket-number-type'   => 'Choose a sequence from which to derive new ticket numbers. The system has a incrementing sequence and a random sequence by default',
    /*     * ----------------------------------------------------------------------------------------------------
     * Social media integration
     * ---------------------------------------------------------------------------------------------------------
     */
    'client_id'     => 'Client id',
    'client_secret' => 'Client secret',
    'redirect'      => 'Redirect URL',
    'details'       => 'Details',
    'social-media'  => 'Social media',
    /*     * ----------------------------------------------------------------------------------------------
     * Report
     * ----------------------------------------------------------------------------------------------
     */
    'report'              => 'Report',
    'Report'              => 'REPORT',
    'start_date'          => 'Start date',
    'end_date'            => 'End date',
    'select'              => 'Select',
    'generate'            => 'Generate',
    'day'                 => 'Day',
    'week'                => 'Week',
    'month'               => 'Month',
    'Currnet_In_Progress' => 'CURRENT IN PROGRESS',
    'Total_Created'       => 'TOTAL CREATED',
    'Total_Reopened'      => 'TOTAL REOPENED',
    'Total_Closed'        => 'TOTAL CLOSED',
    'tabular'             => 'Tabular',
    'reopened'            => 'Reopened',
    /* ---------------------------------------------------------------------------------------
     * Ticket Priority
     * -----------------------------------------------------------------------------------
     */
    'ticket_priority'                                           => 'Ticket priority',
    'priority'                                                  => 'Priority',
    'priority_desc'                                             => 'Priority description',
    'priority_urgency'                                          => 'Priority urgency',
    'priority_id'                                               => 'Priority Id',
    'priority_color'                                            => 'Priority color',
    'ispublic'                                                  => 'IsPublic',
    'is_default'                                                => 'By default',
    'create_ticket_priority'                                    => 'Create ticket priority',
    'agent_notes'                                               => 'Agent notes',
    'select_priority'                                           => 'Select priority',
    'normal'                                                    => 'Normal',
    'ispublic'                                                  => 'Visibility',
    'make-default-priority'                                     => 'Make default priority',
    'priority_successfully_created'                             => 'Priority successfully created',
    'priority_successfully_updated'                             => 'Priority successfully updated',
    'delete_successfully'                                       => 'Delete successfully',
    'user_priority_status'                                      => 'User priority status',
    'current'                                                   => 'Current:',
    'active_user_can_select_the_priority_while_creating_ticket' => 'Active user can select the priority while creating ticket',

    /* --------------------------------------------------------------------------------------------
     * Approval Updated
     * --------------------------------------------------------------------------------------------
     */
    'approval'             => 'Approval',
    'approval_tickets'     => 'Approval tickets',
    'approve'              => 'Approve',
    'approval_request'     => 'Approval request',
    'approvel_ticket_list' => 'Approvel ticket list',

    'approval_settings'                      => 'Approval settings',
    'close_all_ticket_for_approval'          => 'Close all tickets for approval',
    'approval_settings-created-successfully' => 'Approval settings created successfully',

    /* --------------------------------------------------------------------------------------------
     * Followup Updated
     * --------------------------------------------------------------------------------------------
     */
     'followup'              => 'Followup',
     'followup_tickets'      => 'Followup tickets',
     'followup_Notification' => 'Followup notification',

     /*
      *--------------------------------------------------------------------------------------------
      *Updated 6-9-2016
      *---------------------------------------------------------------------------------------
      */
     'not-available'  => 'Not available',
     /* --------------------------------------------------------------------------------------------
     * User Module
     * --------------------------------------------------------------------------------------------
     */
     'agent_report'                                                 => 'Agent report',
     'assign_tickets'                                               => 'Assign tickets',
     'delete_agent'                                                 => 'Delete agent',
     'delete_user'                                                  => 'Delete user',
     'confirm_deletion'                                             => 'Confirm deletion',
     'delete_all_content'                                           => 'Delete all content',
     'agent_profile'                                                => 'Agent profile',
     'change_role_to_admin'                                         => 'Change role to admin',
     'change_role_to_user'                                          => 'Change role to user',
     'change_role_to_agent'                                         => 'Change role to agent',
     'change_password'                                              => 'Change password',
     'role_change'                                                  => 'Role change',
     'password_generator'                                           => 'Password generator',
     'depertment'                                                   => 'Depertment',
     'duetoday'                                                     => 'Due today',
     'today-due_tickets'                                            => 'Today\'s due ticekts',
     'password_change_successfully'                                 => 'Password changed successfully',
     'role_change_successfully'                                     => 'Role changed successfully',
     'user_delete_successfully'                                     => 'User deleted successfully',
     'agent_delete_successfully'                                    => 'Agent deleted successfully',
     'select_another_agent'                                         => 'Select another agent',
     'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent',
     'deleted_user'                                                 => 'Deleted User',
     'deleted_user_directory'                                       => 'Deleted User Directory',
     'restore'                                                      => 'Restore',
     'user_restore_successfully'                                    => 'User restore successfully',

     /*** updates 28-11-2016***/
     'apply'              => 'Apply',

     /* updates 2-12-2016 **/
     'sort-by'                      => 'Sort by',
     'created-at'                   => 'Created at',
     'or'                           => 'OR',
     'activate'                     => 'Activate',
     'system-email-not-configured'  => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.',
     'assign-ticket'                => 'Assign tickets',
     'can-not-inactive-group'       => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
     'internal-note-has-been-added' => 'Internal note added to the ticket',
     'active-users'                 => 'Active users',
     'deleted-users'                => 'Deleted users',
     'view-option'                  => 'View options',
     'accoutn-not-verified'         => 'User account is not verified',
     'enabled'                      => 'Enabled',
     'disabled'                     => 'Disabled',
     'user-account-is-deleted'      => 'This user account has been deleted.',
     'restore-user'                 => 'Restore user account',
     'delete-account-caution-info'  => 'Please note this account may still have  open tickets in the system.',
     'reply-can-not-be-empty'       => 'Reply can not be blank. Please enter your reply.',

     //update 18-12-2016

43% of this comment could be valid code. Did you maybe forget this after debugging?

     'account-created-contact-admin-as-we-were-not-able-to-send-opt' => 'Your account has been created successfully. Please contact admin for account activation as we were not able to send you an OPT code.',

     //update 19-12-2016

43% of this comment could be valid code. Did you maybe forget this after debugging?

     'only-agents'         => 'Agent users',
     'only-users'          => 'Clients users',
     'banned-users'        => 'Banned users',
     'inactive-users'      => 'Inactive users',
     'all-users'           => 'All users',
     'search'              => 'Search...',
     //update 21-12-2016

43% of this comment could be valid code. Did you maybe forget this after debugging?

     'selected-user-is-already-the-owner' => 'Selected user is already the owner of this ticket.',
];