ladybirdweb / faveo-servicedesk-community

resources/views/themes/default1/client/helpdesk/ticket.blade.php

Indentation +11 added lines, -11 removed lines

@@ -355,25 +355,25 @@ 
                         <?php
 $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->paginate(10);
 foreach ($conversations as $conversation) {
-	?>
+    ?>
                             <li class="time-label">
                                 <?php
 $ConvDate1 = $conversation->created_at;
-	$ConvDate = explode(' ', $ConvDate1);
+    $ConvDate = explode(' ', $ConvDate1);
 
-	$date = $ConvDate[0];
-	$time = $ConvDate[1];
-	$time = substr($time, 0, -3);
-	if (isset($data) && $date == $data) {
+    $date = $ConvDate[0];
+    $time = $ConvDate[1];
+    $time = substr($time, 0, -3);
+    if (isset($data) && $date == $data) {
 
-	} else {
-		?> <span class="bg-green">
+    } else {
+        ?> <span class="bg-green">
                                         {{date_format($conversation->created_at, 'd/m/Y')}}
                                     </span> <?php
 $data = $ConvDate[0];
-	}
+    }
     $role = App\User::where('id','=',$conversation->user_id)->first();
-	?>
+    ?>
                             </li>
                             <li>
                                 <?php if($conversation->is_internal) { ?>
@@ -446,7 +446,7 @@ 
         // $body = explode($attachment->file, $body);
         // $body = $body[0];
     }
-	?>
+    ?>
 
     <?php
                             $string = $body;                        

resources/views/themes/default1/client/helpdesk/guest-user/mytickets.blade.php

Indentation +2 added lines, -2 removed lines

@@ -35,9 +35,9 @@
                 <?php
 $counted = count(App\Model\Ticket\Tickets::where('status', '=', 1)->get());
 if ($counted < 20) {
-	echo $counted . "/" . $counted;
+    echo $counted . "/" . $counted;
 } else {
-	echo "20/" . $counted;
+    echo "20/" . $counted;
 }
 ?>
             </div>

resources/views/themes/default1/client/helpdesk/guest-user/view_ticket.blade.php

Indentation +11 added lines, -11 removed lines

@@ -396,25 +396,25 @@ 
                         <?php
 $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->paginate(10);
 foreach ($conversations as $conversation) {
-	?>
+    ?>
                             <li class="time-label">
                                 <?php
 $ConvDate1 = $conversation->created_at;
-	$ConvDate = explode(' ', $ConvDate1);
+    $ConvDate = explode(' ', $ConvDate1);
 
-	$date = $ConvDate[0];
-	$time = $ConvDate[1];
-	$time = substr($time, 0, -3);
-	if (isset($data) && $date == $data) {
+    $date = $ConvDate[0];
+    $time = $ConvDate[1];
+    $time = substr($time, 0, -3);
+    if (isset($data) && $date == $data) {
 
-	} else {
-		?> <span class="bg-green">
+    } else {
+        ?> <span class="bg-green">
                                         {{date_format($conversation->created_at, 'd/m/Y')}}
                                     </span> <?php
 $data = $ConvDate[0];
-	}
+    }
     $role = App\User::where('id','=',$conversation->user_id)->first();
-	?>
+    ?>
                             </li>
                             <li>
                                 <?php if($conversation->is_internal) { ?>
@@ -487,7 +487,7 @@ 
         // $body = explode($attachment->file, $body);
         // $body = $body[0];
     }
-	?>
+    ?>
 
     <?php
                             $string = $body;                        

resources/views/themes/default1/client/helpdesk/guest-user/form.blade.php

Indentation +1 added lines, -1 removed lines

@@ -54,7 +54,7 @@
 <?php
     $encrypter = app('Illuminate\Encryption\Encrypter');
         $encrypted_token = $encrypter->encrypt(csrf_token());
- ?>
+    ?>
 <input id="token" type="hidden" value="{{$encrypted_token}}">
 {!! Form::open(['action'=>'Client\helpdesk\FormController@postedForm','method'=>'post']) !!}
 <div>

resources/views/themes/default1/client/helpdesk/form.blade.php

Indentation +2 added lines, -2 removed lines

@@ -164,8 +164,8 @@
             </div>
             <!-- priority -->
              <?php 
-             $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first(); 
-             $user_Priority=$Priority->status;
+                $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first(); 
+                $user_Priority=$Priority->status;
             ?>
              
              @if(Auth::user())

resources/views/emails/notifications/agent.blade.php

Indentation +17 added lines, -17 removed lines

@@ -8,23 +8,23 @@
 
 $dept = App\Model\helpdesk\Agent\Department::where('id','=',$user->primary_dpt)->first();
 
-   $created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('created_at','LIKE','%'.$day1.'%')->count();
-   $closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('closed_at','LIKE','%'.$day1.'%')->count();
-   $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('status', '=', 1)->count();
-   $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
-   $i = 0;
-   foreach ($overdues as $overdue) {
-      $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-      $ovdate = $overdue->created_at;
-      $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-      if(date('Y-m-d H:i:s') > $new_date){
-         $i++;
-      }
-   }
-   // echo "created=".$created."<br/>";
-   // echo "closed=".$closed."<br/>";
-   // echo "inprogress=".$inprogress."<br/>";
-   // echo "overdue=".$i."<br/>";
+    $created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('created_at','LIKE','%'.$day1.'%')->count();
+    $closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('closed_at','LIKE','%'.$day1.'%')->count();
+    $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('status', '=', 1)->count();
+    $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
+    $i = 0;
+    foreach ($overdues as $overdue) {
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
+    }
+    // echo "created=".$created."<br/>";
+    // echo "closed=".$closed."<br/>";
+    // echo "inprogress=".$inprogress."<br/>";
+    // echo "overdue=".$i."<br/>";
 
 ?>
 

resources/views/emails/notifications/admin.blade.php

Indentation +29 added lines, -29 removed lines

@@ -6,24 +6,24 @@ 
 
 $depts = App\Model\helpdesk\Agent\Department::all();
 foreach ($depts as $dept) {
-	// echo $dept->name;
-	$created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('created_at','LIKE','%'.$day1.'%')->count();
-	$closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('closed_at','LIKE','%'.$day1.'%')->count();
-	$inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('status', '=', 1)->count();
-	$overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
-	$i = 0;
-	foreach ($overdues as $overdue) {
-		$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-		$ovdate = $overdue->created_at;
-		$new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-		if(date('Y-m-d H:i:s') > $new_date){
-			$i++;
-		}
-	}
-	// echo "created=".$created."<br/>";
-	// echo "closed=".$closed."<br/>";
-	// echo "inprogress=".$inprogress."<br/>";
-	// echo "overdue=".$i."<br/>";
+    // echo $dept->name;
+    $created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('created_at','LIKE','%'.$day1.'%')->count();
+    $closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('closed_at','LIKE','%'.$day1.'%')->count();
+    $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('status', '=', 1)->count();
+    $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
+    $i = 0;
+    foreach ($overdues as $overdue) {
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
+    }
+    // echo "created=".$created."<br/>";
+    // echo "closed=".$closed."<br/>";
+    // echo "inprogress=".$inprogress."<br/>";
+    // echo "overdue=".$i."<br/>";
 }
 
 ?>
@@ -79,18 +79,18 @@ 
     $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
     $i = 0;
     foreach ($overdues as $overdue) {
-       $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-       $ovdate = $overdue->created_at;
-       $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-       if(date('Y-m-d H:i:s') > $new_date){
-          $i++;
-       }
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
     }
-   // echo "created=".$created."<br/>";
-   // echo "closed=".$closed."<br/>";
-   // echo "inprogress=".$inprogress."<br/>";
-   // echo "overdue=".$i."<br/>";
-   ?>
+    // echo "created=".$created."<br/>";
+    // echo "closed=".$closed."<br/>";
+    // echo "inprogress=".$inprogress."<br/>";
+    // echo "overdue=".$i."<br/>";
+    ?>
             <!-- Overview Table -->
               <table align="center" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; color: #333;" width="500" border="0" cellspacing="0" cellpadding="10">
                 <tr >

resources/views/emails/notifications/lead.blade.php

Indentation +50 added lines, -50 removed lines

@@ -6,28 +6,28 @@ 
 
 $depts = App\Model\helpdesk\Agent\Department::all();
 foreach ($depts as $dept) {
-	// echo $dept->name;
-	$created  =  DB::table('tickets')->select('created_at')->where('dept_id', $dept->id)->where('team_id', $team_id)->where('created_at','LIKE','%'.$day1.'%')->count();
-
-	$closed  =  DB::table('tickets')->where('dept_id', $dept->id)->where('team_id', $team_id)->where('closed_at','LIKE','%'.$day1.'%')->count();
-
-	$inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id', $dept->id)->where('team_id', $team_id)->where('status', '=', 1)->count();
-
-	$overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id', $dept->id)->where('team_id', $team_id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
-
-	$i = 0;
-	foreach ($overdues as $overdue) {
-		$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-		$ovdate = $overdue->created_at;
-		$new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-		if(date('Y-m-d H:i:s') > $new_date){
-			$i++;
-		}
-	}
-	// echo "created=".$created."<br/>";
-	// echo "closed=".$closed."<br/>";
-	// echo "inprogress=".$inprogress."<br/>";
-	// echo "overdue=".$i."<br/>";
+    // echo $dept->name;
+    $created  =  DB::table('tickets')->select('created_at')->where('dept_id', $dept->id)->where('team_id', $team_id)->where('created_at','LIKE','%'.$day1.'%')->count();
+
+    $closed  =  DB::table('tickets')->where('dept_id', $dept->id)->where('team_id', $team_id)->where('closed_at','LIKE','%'.$day1.'%')->count();
+
+    $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id', $dept->id)->where('team_id', $team_id)->where('status', '=', 1)->count();
+
+    $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id', $dept->id)->where('team_id', $team_id)->where('isanswered', '=', 0)->where('status', '=', 1)->get();
+
+    $i = 0;
+    foreach ($overdues as $overdue) {
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
+    }
+    // echo "created=".$created."<br/>";
+    // echo "closed=".$closed."<br/>";
+    // echo "inprogress=".$inprogress."<br/>";
+    // echo "overdue=".$i."<br/>";
 }
 
 ?>
@@ -228,24 +228,24 @@ 
 <!-- Start Full Text -->      
 <?php 
 foreach ($depts as $dept) {
-	$created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('created_at','LIKE','%'.$day1.'%')->count();
+    $created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('created_at','LIKE','%'.$day1.'%')->count();
 
-	$closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('closed_at','LIKE','%'.$day1.'%')->count();
+    $closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('closed_at','LIKE','%'.$day1.'%')->count();
 
-	$inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->count();
+    $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->count();
 
-	$overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->get();
+    $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->get();
 
-	$i = 0;
-	foreach ($overdues as $overdue) {
-		$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-		$ovdate = $overdue->created_at;
-		$new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-		if(date('Y-m-d H:i:s') > $new_date){
-			$i++;
-		}
-	}
-	?>
+    $i = 0;
+    foreach ($overdues as $overdue) {
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
+    }
+    ?>
 <table width="100%" bgcolor="#ffffff" cellpadding="0" cellspacing="0" border="0" id="backgroundTable" st-sortable="full-text">
    <tbody>
       <tr>
@@ -507,24 +507,24 @@ 
         </p>
 <?php 
 foreach ($depts as $dept) {
-   $created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('created_at','LIKE','%'.$day1.'%')->count();
+    $created  =  DB::table('tickets')->select('created_at')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('created_at','LIKE','%'.$day1.'%')->count();
 
-   $closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('closed_at','LIKE','%'.$day1.'%')->count();
+    $closed  =  DB::table('tickets')->where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('closed_at','LIKE','%'.$day1.'%')->count();
 
-   $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->count();
+    $inprogress = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->count();
 
-   $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->get();
+    $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept->id)->where('team_id','=',$team_id)->where('status', '=', 1)->get();
 
-   $i = 0;
-   foreach ($overdues as $overdue) {
-      $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-      $ovdate = $overdue->created_at;
-      $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-      if(date('Y-m-d H:i:s') > $new_date){
-         $i++;
-      }
-   }
-   ?>
+    $i = 0;
+    foreach ($overdues as $overdue) {
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
+    }
+    ?>
             <!-- Overview Table -->
               <table align="center" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; color: #333;" width="500" border="0" cellspacing="0" cellpadding="10">
                 <tr >

resources/views/emails/notifications/manager.blade.php

Indentation +12 added lines, -12 removed lines

@@ -14,18 +14,18 @@
 $overdues = App\Model\helpdesk\Ticket\Tickets::where('dept_id','=',$dept_id)->where('status', '=', 1)->where('isanswered', '=', 0)->get();
 
 $i = 0;
-	foreach ($overdues as $overdue) {
-		$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
-		$ovdate = $overdue->created_at;
-		$new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
-		if(date('Y-m-d H:i:s') > $new_date){
-			$i++;
-		}
-	}
-	// echo "created=".$created."<br/>";
-	// echo "closed=".$closed."<br/>";
-	// echo "inprogress=".$inprogress."<br/>";
-	// echo "overdue=".$i."<br/>";
+    foreach ($overdues as $overdue) {
+        $sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id','=',$overdue->sla)->first();
+        $ovdate = $overdue->created_at;
+        $new_date = date_add($ovdate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
+        if(date('Y-m-d H:i:s') > $new_date){
+            $i++;
+        }
+    }
+    // echo "created=".$created."<br/>";
+    // echo "closed=".$closed."<br/>";
+    // echo "inprogress=".$inprogress."<br/>";
+    // echo "overdue=".$i."<br/>";
 ?>
 
 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">