@@ -45,7 +45,7 @@ discard block |
||
| 45 | 45 | <?php |
| 46 | 46 | $company = App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first(); |
| 47 | 47 | if ($company != null) { |
| 48 | - ?><?php } |
|
| 48 | + ?><?php } |
|
| 49 | 49 | ?> |
| 50 | 50 | <!-- Header Navbar: style can be found in header.less --> |
| 51 | 51 | <nav class="navbar navbar-static-top" role="navigation"> |
@@ -154,14 +154,14 @@ discard block |
||
| 154 | 154 | <li class="header">TICKETS</li> |
| 155 | 155 | |
| 156 | 156 | <?php |
| 157 | - $inbox = App\Model\helpdesk\Ticket\Tickets::all(); |
|
| 157 | + $inbox = App\Model\helpdesk\Ticket\Tickets::all(); |
|
| 158 | 158 | |
| 159 | - ?> |
|
| 159 | + ?> |
|
| 160 | 160 | <?php $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status','1')->get();?> |
| 161 | 161 | <?php $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '0')->where('status','1')->get(); |
| 162 | 162 | $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','1')->get(); |
| 163 | 163 | $i = count($tickets); |
| 164 | - ?> |
|
| 164 | + ?> |
|
| 165 | 165 | <li> |
| 166 | 166 | <a href="{{ url('/ticket/open') }}"> |
| 167 | 167 | <i class="fa fa-envelope"></i> <span>Inbox</span> <small class="label pull-right bg-green"><?php echo $i;?></small> |
@@ -210,17 +210,17 @@ discard block |
||
| 210 | 210 | $underprocess = count($underprocess); |
| 211 | 211 | // dd($underprocess); |
| 212 | 212 | |
| 213 | - $underprocess = 0; |
|
| 214 | - foreach ($inbox as $ticket4) { |
|
| 215 | - if ($ticket4->assigned_to == null) { |
|
| 213 | + $underprocess = 0; |
|
| 214 | + foreach ($inbox as $ticket4) { |
|
| 215 | + if ($ticket4->assigned_to == null) { |
|
| 216 | 216 | |
| 217 | - } else { |
|
| 218 | - $underprocess++; |
|
| 219 | - } |
|
| 220 | - } |
|
| 217 | + } else { |
|
| 218 | + $underprocess++; |
|
| 219 | + } |
|
| 220 | + } |
|
| 221 | 221 | |
| 222 | - if (Auth::user()->role == 'admin') { |
|
| 223 | - ?> |
|
| 222 | + if (Auth::user()->role == 'admin') { |
|
| 223 | + ?> |
|
| 224 | 224 | <li class="treeview"> |
| 225 | 225 | <a href="#"> |
| 226 | 226 | <i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i> |
@@ -234,8 +234,8 @@ discard block |
||
| 234 | 234 | |
| 235 | 235 | <?php |
| 236 | 236 | } |
| 237 | - if (Auth::user()->role == 'agent' && Auth::user()->primary_dpt == $dept->name) { |
|
| 238 | - ?> |
|
| 237 | + if (Auth::user()->role == 'agent' && Auth::user()->primary_dpt == $dept->name) { |
|
| 238 | + ?> |
|
| 239 | 239 | <li class="treeview"> |
| 240 | 240 | <a href="#"> |
| 241 | 241 | <i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i> |
@@ -42,7 +42,7 @@ |
||
| 42 | 42 | <?php |
| 43 | 43 | $company = App\Model\Settings\Company::where('id', '=', '1')->first(); |
| 44 | 44 | if ($company != null) { |
| 45 | - ?><?php } |
|
| 45 | + ?><?php } |
|
| 46 | 46 | ?> |
| 47 | 47 | <!-- Header Navbar: style can be found in header.less --> |
| 48 | 48 | <nav class="navbar navbar-static-top" role="navigation"> |
@@ -144,13 +144,13 @@ |
||
| 144 | 144 | <li class="header">TICKETS</li> |
| 145 | 145 | |
| 146 | 146 | <?php |
| 147 | - $inbox = App\Model\helpdesk\Ticket\Tickets::get(); |
|
| 147 | + $inbox = App\Model\helpdesk\Ticket\Tickets::get(); |
|
| 148 | 148 | ?> |
| 149 | 149 | <?php $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status','1')->get();?> |
| 150 | 150 | <?php $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '0')->where('status','1')->get(); |
| 151 | 151 | $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','1')->get(); |
| 152 | 152 | $i = count($tickets); |
| 153 | - ?> |
|
| 153 | + ?> |
|
| 154 | 154 | <li> |
| 155 | 155 | <a href="{{ url('/ticket/open') }}"> |
| 156 | 156 | <i class="fa fa-envelope"></i> <span>Inbox</span> <small class="label pull-right bg-green"><?php echo $i;?></small> |
@@ -31,8 +31,8 @@ |
||
| 31 | 31 | <div id="logo" class="site-logo text-center" style="font-size: 30px;"> |
| 32 | 32 | <?php |
| 33 | 33 | $company = App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first(); |
| 34 | - $system = App\Model\helpdesk\Settings\System::where('id', '=', '1')->first(); |
|
| 35 | - ?> |
|
| 34 | + $system = App\Model\helpdesk\Settings\System::where('id', '=', '1')->first(); |
|
| 35 | + ?> |
|
| 36 | 36 | @if($system->url) |
| 37 | 37 | <a href="{!! $system->url !!}" rel="home"> |
| 38 | 38 | @else |
@@ -290,7 +290,7 @@ |
||
| 290 | 290 | $dept2 = $segments[1]; |
| 291 | 291 | $status2 = $segments[2]; |
| 292 | 292 | } else { |
| 293 | - $dept2 = ''; |
|
| 293 | + $dept2 = ''; |
|
| 294 | 294 | $status2 = ''; |
| 295 | 295 | } |
| 296 | 296 | ?> |
@@ -8,7 +8,7 @@ |
||
| 8 | 8 | |
| 9 | 9 | $json[] = array( |
| 10 | 10 | 'value' => $organization["name"], |
| 11 | - 'label' => $organization["name"], |
|
| 11 | + 'label' => $organization["name"], |
|
| 12 | 12 | |
| 13 | 13 | 'org' => $organization["name"], |
| 14 | 14 | |
@@ -1252,9 +1252,9 @@ discard block |
||
| 1252 | 1252 | {!! Form::open(['id'=>'merge-form','method' => 'PATCH'] )!!} |
| 1253 | 1253 | <label>{!! Lang::get('lang.title') !!}</label> |
| 1254 | 1254 | <input type="text" name='title' class="form-control" value="<?php |
| 1255 | - $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); |
|
| 1256 | - echo $ticket_data->title; |
|
| 1257 | - ?>"/> |
|
| 1255 | + $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); |
|
| 1256 | + echo $ticket_data->title; |
|
| 1257 | + ?>"/> |
|
| 1258 | 1258 | </div> |
| 1259 | 1259 | <div class="col-md-6"> |
| 1260 | 1260 | <label>{!! Lang::get('lang.select-pparent-ticket') !!}</label> |
@@ -1264,9 +1264,9 @@ discard block |
||
| 1264 | 1264 | <div id="parent-body" > |
| 1265 | 1265 | |
| 1266 | 1266 | <select class="form-control" id="select-merge-parent" name='p_id' data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;"><option value="{{$tickets->id}}"><?php |
| 1267 | - $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); |
|
| 1268 | - echo $ticket_data->title; |
|
| 1269 | - ?></option></select> |
|
| 1267 | + $ticket_data = App\Model\helpdesk\Ticket\Ticket_Thread::select('title')->where('ticket_id', "=", $tickets->id)->first(); |
|
| 1268 | + echo $ticket_data->title; |
|
| 1269 | + ?></option></select> |
|
| 1270 | 1270 | </div> |
| 1271 | 1271 | </div> |
| 1272 | 1272 | </div> |
@@ -50,7 +50,7 @@ |
||
| 50 | 50 | $dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first(); |
| 51 | 51 | $todaytickets = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->whereRaw('date(duedate) = ?', [date('Y-m-d')])->where('dept_id', '=', $dept->id)->count(); |
| 52 | 52 | } |
| 53 | - ?> |
|
| 53 | + ?> |
|
| 54 | 54 | <!-- //no need --> |
| 55 | 55 | <!-- Main content --> |
| 56 | 56 | <div class="box box-primary"> |
@@ -83,13 +83,13 @@ |
||
| 83 | 83 | } |
| 84 | 84 | ?> |
| 85 | 85 | <?php |
| 86 | - if (Auth::user()->role == 'admin' || Auth::user()->role == 'agent') { |
|
| 86 | + if (Auth::user()->role == 'admin' || Auth::user()->role == 'agent') { |
|
| 87 | 87 | $todaytickets = count(App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->whereRaw('date(duedate) = ?', [date('Y-m-d')])->get()); |
| 88 | 88 | } else { |
| 89 | 89 | $dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first(); |
| 90 | 90 | $todaytickets = count(App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->whereRaw('date(duedate) = ?', [date('Y-m-d')])->where('dept_id', '=', $dept->id)->get()); |
| 91 | 91 | } |
| 92 | - ?> |
|
| 92 | + ?> |
|
| 93 | 93 | <div class="col-md-2" style="width:20%;"> |
| 94 | 94 | <a href="{!! route('inbox.ticket') !!}"> |
| 95 | 95 | <div class="info-box"> |