ladybirdweb /
faveo-servicedesk-community
@@ -296,7 +296,7 @@ discard block |
||
| 296 | 296 | } |
| 297 | 297 | } |
| 298 | 298 | if ($i > 0) { |
| 299 | - echo "<hr style='border-top: 1px dotted #FFFFFF;margin-top:0px;margin-bottom:0px;background-color:#8B8C90;'><h4 class='box-title'><b>" . $i . " </b> Attachments</h4>"; |
|
| 299 | + echo "<hr style='border-top: 1px dotted #FFFFFF;margin-top:0px;margin-bottom:0px;background-color:#8B8C90;'><h4 class='box-title'><b>".$i." </b> Attachments</h4>"; |
|
| 300 | 300 | } |
| 301 | 301 | ?> |
| 302 | 302 | <ul class='mailbox-attachments clearfix'> |
@@ -305,17 +305,17 @@ discard block |
||
| 305 | 305 | $size = $attachment->size; |
| 306 | 306 | $units = array('B', 'KB', 'MB', 'GB', 'TB', 'PB', 'EB', 'ZB', 'YB'); |
| 307 | 307 | $power = $size > 0 ? floor(log($size, 1024)) : 0; |
| 308 | - $value = number_format($size / pow(1024, $power), 2, '.', ',') . ' ' . $units[$power]; |
|
| 308 | + $value = number_format($size / pow(1024, $power), 2, '.', ',').' '.$units[$power]; |
|
| 309 | 309 | if ($attachment->poster == 'ATTACHMENT') { |
| 310 | 310 | if (mime($attachment->type) == true) { |
| 311 | - $var = '<a href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><img style="max-width:200px;height:133px;" src="data:image/jpg;base64,' . $attachment->file . '"/></a>'; |
|
| 311 | + $var = '<a href="'.URL::route('image', array('image_id' => $attachment->id)).'" target="_blank"><img style="max-width:200px;height:133px;" src="data:image/jpg;base64,'.$attachment->file.'"/></a>'; |
|
| 312 | 312 | |
| 313 | - echo '<li style="background-color:#f4f4f4;"><span class="mailbox-attachment-icon has-img">' . $var . '</span><div class="mailbox-attachment-info"><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></div></li>'; |
|
| 313 | + echo '<li style="background-color:#f4f4f4;"><span class="mailbox-attachment-icon has-img">'.$var.'</span><div class="mailbox-attachment-info"><b style="word-wrap: break-word;">'.$attachment->name.'</b><br/><p>'.$value.'</p></div></li>'; |
|
| 314 | 314 | } else { |
| 315 | 315 | //$var = '<a href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><img style="max-width:200px;height:133px;" src="data:'.$attachment->type.';base64,' . base64_encode($data) . '"/></a>'; |
| 316 | - $var = '<a style="max-width:200px;height:133px;color:#666;" href="' . URL::route('image', array('image_id' => $attachment->id)) . '" target="_blank"><span class="mailbox-attachment-icon" style="background-color:#fff; font-size:18px;">' . strtoupper($attachment->type) . '</span><div class="mailbox-attachment-info"><span ><b style="word-wrap: break-word;">' . $attachment->name . '</b><br/><p>' . $value . '</p></span></div></a>'; |
|
| 316 | + $var = '<a style="max-width:200px;height:133px;color:#666;" href="'.URL::route('image', array('image_id' => $attachment->id)).'" target="_blank"><span class="mailbox-attachment-icon" style="background-color:#fff; font-size:18px;">'.strtoupper($attachment->type).'</span><div class="mailbox-attachment-info"><span ><b style="word-wrap: break-word;">'.$attachment->name.'</b><br/><p>'.$value.'</p></span></div></a>'; |
|
| 317 | 317 | |
| 318 | - echo '<li style="background-color:#f4f4f4;">' . $var . '</li>'; |
|
| 318 | + echo '<li style="background-color:#f4f4f4;">'.$var.'</li>'; |
|
| 319 | 319 | } |
| 320 | 320 | } |
| 321 | 321 | } |
@@ -333,7 +333,7 @@ discard block |
||
| 333 | 333 | <?php } |
| 334 | 334 | ?> |
| 335 | 335 | <div class="pull-right" style="margin-top:-30px;margin-bottom:-30px"> |
| 336 | - <?php echo $conversations->setPath(url('check_ticket/{' . $id . '}'))->render(); ?> |
|
| 336 | + <?php echo $conversations->setPath(url('check_ticket/{'.$id.'}'))->render(); ?> |
|
| 337 | 337 | </div> |
| 338 | 338 | <br/><br/> |
| 339 | 339 | @if(Session::has('success1')) |
@@ -78,7 +78,7 @@ discard block |
||
| 78 | 78 | $string = $stringCut.'....'; |
| 79 | 79 | } |
| 80 | 80 | $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id) |
| 81 | - ->where('user_id', '!=' , null) |
|
| 81 | + ->where('user_id', '!=', null) |
|
| 82 | 82 | ->max('id'); |
| 83 | 83 | $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); |
| 84 | 84 | $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); |
@@ -87,7 +87,7 @@ discard block |
||
| 87 | 87 | $username = $LastResponse->user_name; |
| 88 | 88 | } else { |
| 89 | 89 | $rep = "#000"; |
| 90 | - $username = $LastResponse->first_name . " " . $LastResponse->last_name; |
|
| 90 | + $username = $LastResponse->first_name." ".$LastResponse->last_name; |
|
| 91 | 91 | if ($LastResponse->first_name == null || $LastResponse->last_name == null) { |
| 92 | 92 | $username = $LastResponse->user_name; |
| 93 | 93 | } |
@@ -164,7 +164,7 @@ discard block |
||
| 164 | 164 | $string = strip_tags($title->title); |
| 165 | 165 | if (strlen($string) > 40) { |
| 166 | 166 | $stringCut = substr($string, 0, 40); |
| 167 | - $string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...'; |
|
| 167 | + $string = substr($stringCut, 0, strrpos($stringCut, ' ')).' ...'; |
|
| 168 | 168 | } |
| 169 | 169 | $TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); |
| 170 | 170 | $TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); |
@@ -174,7 +174,7 @@ discard block |
||
| 174 | 174 | $username = $LastResponse->user_name; |
| 175 | 175 | } else { |
| 176 | 176 | $rep = "#000"; |
| 177 | - $username = $LastResponse->first_name . " " . $LastResponse->last_name; |
|
| 177 | + $username = $LastResponse->first_name." ".$LastResponse->last_name; |
|
| 178 | 178 | if ($LastResponse->first_name == null || $LastResponse->last_name == null) { |
| 179 | 179 | $username = $LastResponse->user_name; |
| 180 | 180 | } |
@@ -1,5 +1,5 @@ discard block |
||
| 1 | 1 | @extends('themes.default1.client.layout.client') |
| 2 | -<?php $user = App\User::where('id','=',$tickets->user_id)->first();?> |
|
| 2 | +<?php $user = App\User::where('id', '=', $tickets->user_id)->first(); ?> |
|
| 3 | 3 | |
| 4 | 4 | @section('nav1') |
| 5 | 5 | class="active" |
@@ -76,14 +76,14 @@ discard block |
||
| 76 | 76 | <section class="content" id="refresh"> |
| 77 | 77 | <div class="col-md-12"> |
| 78 | 78 | <?php |
| 79 | - $priority = App\Model\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first(); |
|
| 79 | + $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); |
|
| 80 | 80 | ?> |
| 81 | 81 | <div class="callout callout-{!! $priority->priority_color !!}"> |
| 82 | 82 | <div class="row"> |
| 83 | 83 | <div class="col-md-3"> |
| 84 | 84 | <?php |
| 85 | 85 | $sla = $tickets->sla; |
| 86 | - $SlaPlan = App\Model\Manage\Sla_plan::where('id','=',1)->first();?> |
|
| 86 | + $SlaPlan = App\Model\Manage\Sla_plan::where('id', '=', 1)->first(); ?> |
|
| 87 | 87 | <b>SLA Plan: {{$SlaPlan->grace_period}} </b> |
| 88 | 88 | </div> |
| 89 | 89 | <div class="col-md-3"> |
@@ -99,9 +99,9 @@ discard block |
||
| 99 | 99 | ?> |
| 100 | 100 | </div> |
| 101 | 101 | <div class="col-md-3"> |
| 102 | - <?php $response = App\Model\Ticket\Ticket_Thread::where('ticket_id','=',$tickets->id)->get();?> |
|
| 102 | + <?php $response = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->get(); ?> |
|
| 103 | 103 | @foreach($response as $last) |
| 104 | - <?php $ResponseDate = $last->created_at; ?> |
|
| 104 | + <?php $ResponseDate = $last->created_at; ?> |
|
| 105 | 105 | @endforeach |
| 106 | 106 | <b>Last Response: </b> {{date_format($ResponseDate, 'd/m/Y H:i:s')}} |
| 107 | 107 | </div> |
@@ -111,9 +111,9 @@ discard block |
||
| 111 | 111 | <div class="col-md-6"> |
| 112 | 112 | <table class="table table-hover"> |
| 113 | 113 | <!-- <tr><th></th><th></th></tr> --> |
| 114 | - <tr><td><b>Status:</b></td> <?php $status = App\Model\Ticket\Ticket_Status::where('id','=',$tickets->status)->first();?><td title="{{$status->properties}}">{{$status->state}}</td></tr> |
|
| 115 | - <tr><td><b>Priority:</b></td> <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority}}</td></tr> |
|
| 116 | - <tr><td><b>Department:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->department}}</td></tr> |
|
| 114 | + <tr><td><b>Status:</b></td> <?php $status = App\Model\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?><td title="{{$status->properties}}">{{$status->state}}</td></tr> |
|
| 115 | + <tr><td><b>Priority:</b></td> <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?><td title="{{$priority->priority_desc}}">{{$priority->priority}}</td></tr> |
|
| 116 | + <tr><td><b>Department:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->department}}</td></tr> |
|
| 117 | 117 | |
| 118 | 118 | </table> |
| 119 | 119 | <!-- </div> --> |
@@ -122,7 +122,7 @@ discard block |
||
| 122 | 122 | <!-- <div class="callout callout-success"> --> |
| 123 | 123 | <table class="table table-hover"> |
| 124 | 124 | <!-- <tr><th></th><th></th></tr> --> |
| 125 | - <tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 125 | + <tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 126 | 126 | <tr><td><b>Last Message:</b></td> <td>{{$last->poster}}</td></tr> |
| 127 | 127 | </table> |
| 128 | 128 | </div> |
@@ -305,18 +305,18 @@ discard block |
||
| 305 | 305 | <!-- The time line --> |
| 306 | 306 | <ul class="timeline"> |
| 307 | 307 | <!-- timeline time label --> |
| 308 | - <?php $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id','=',$tickets->id)->paginate(2); |
|
| 308 | + <?php $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->paginate(2); |
|
| 309 | 309 | foreach ($conversations as $conversation) { |
| 310 | 310 | ?> |
| 311 | 311 | <li class="time-label"> |
| 312 | 312 | <?php |
| 313 | 313 | $ConvDate1 = $conversation->created_at; |
| 314 | - $ConvDate = explode(' ',$ConvDate1); |
|
| 314 | + $ConvDate = explode(' ', $ConvDate1); |
|
| 315 | 315 | |
| 316 | 316 | $date = $ConvDate[0]; |
| 317 | 317 | $time = $ConvDate[1]; |
| 318 | 318 | $time = substr($time, 0, -3); |
| 319 | - if(isset($data) && $date==$data){ |
|
| 319 | + if (isset($data) && $date == $data) { |
|
| 320 | 320 | } else { |
| 321 | 321 | ?> <span class="bg-green"> |
| 322 | 322 | {{date_format($conversation->created_at, 'd/m/Y')}} |
@@ -326,9 +326,9 @@ discard block |
||
| 326 | 326 | ?> |
| 327 | 327 | </li> |
| 328 | 328 | <li> |
| 329 | - <?php if($conversation->staff_id > 0) { ?> |
|
| 329 | + <?php if ($conversation->staff_id > 0) { ?> |
|
| 330 | 330 | <i class="fa fa-group bg-yellow" title="Posted by Support Team"></i> |
| 331 | - <?php } elseif($conversation->user_id > 0) { ?> |
|
| 331 | + <?php } elseif ($conversation->user_id > 0) { ?> |
|
| 332 | 332 | <i class="fa fa-user bg-aqua" title="Posted by Customer"></i> |
| 333 | 333 | <?php } else { ?> |
| 334 | 334 | <i class="fa fa-mail-reply-all bg-purple" title="Posted by System"></i> |
@@ -347,7 +347,7 @@ discard block |
||
| 347 | 347 | <i class="fa fa-clock-o bg-gray"></i> |
| 348 | 348 | </li> |
| 349 | 349 | <ul class="pull-right"> |
| 350 | - <?php echo $conversations->setPath( url('/thread/'.'1'))->render(); ?> |
|
| 350 | + <?php echo $conversations->setPath(url('/thread/'.'1'))->render(); ?> |
|
| 351 | 351 | </ul> |
| 352 | 352 | </ul> |
| 353 | 353 | </div><!-- /.col --> |
@@ -1,5 +1,5 @@ discard block |
||
| 1 | 1 | @extends('themes.default1.client.layout.client') |
| 2 | -<?php $user = App\User::where('id','=',$tickets->user_id)->first();?> |
|
| 2 | +<?php $user = App\User::where('id', '=', $tickets->user_id)->first(); ?> |
|
| 3 | 3 | |
| 4 | 4 | @section('nav1') |
| 5 | 5 | class="active" |
@@ -76,14 +76,14 @@ discard block |
||
| 76 | 76 | <section class="content" id="refresh"> |
| 77 | 77 | <div class="col-md-12"> |
| 78 | 78 | <?php |
| 79 | - $priority = App\Model\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first(); |
|
| 79 | + $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); |
|
| 80 | 80 | ?> |
| 81 | 81 | <div class="callout callout-{!! $priority->priority_color !!}"> |
| 82 | 82 | <div class="row"> |
| 83 | 83 | <div class="col-md-3"> |
| 84 | 84 | <?php |
| 85 | 85 | $sla = $tickets->sla; |
| 86 | - $SlaPlan = App\Model\Manage\Sla_plan::where('id','=',1)->first();?> |
|
| 86 | + $SlaPlan = App\Model\Manage\Sla_plan::where('id', '=', 1)->first(); ?> |
|
| 87 | 87 | <b>SLA Plan: {{$SlaPlan->grace_period}} </b> |
| 88 | 88 | </div> |
| 89 | 89 | <div class="col-md-3"> |
@@ -99,9 +99,9 @@ discard block |
||
| 99 | 99 | ?> |
| 100 | 100 | </div> |
| 101 | 101 | <div class="col-md-3"> |
| 102 | - <?php $response = App\Model\Ticket\Ticket_Thread::where('ticket_id','=',$tickets->id)->get();?> |
|
| 102 | + <?php $response = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->get(); ?> |
|
| 103 | 103 | @foreach($response as $last) |
| 104 | - <?php $ResponseDate = $last->created_at; ?> |
|
| 104 | + <?php $ResponseDate = $last->created_at; ?> |
|
| 105 | 105 | @endforeach |
| 106 | 106 | <b>Last Response: </b> {{date_format($ResponseDate, 'd/m/Y H:i:s')}} |
| 107 | 107 | </div> |
@@ -111,9 +111,9 @@ discard block |
||
| 111 | 111 | <div class="col-md-6"> |
| 112 | 112 | <table class="table table-hover"> |
| 113 | 113 | <!-- <tr><th></th><th></th></tr> --> |
| 114 | - <tr><td><b>Status:</b></td> <?php $status = App\Model\Ticket\Ticket_Status::where('id','=',$tickets->status)->first();?><td title="{{$status->properties}}">{{$status->state}}</td></tr> |
|
| 115 | - <tr><td><b>Priority:</b></td> <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id','=',$tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority}}</td></tr> |
|
| 116 | - <tr><td><b>Department:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->department}}</td></tr> |
|
| 114 | + <tr><td><b>Status:</b></td> <?php $status = App\Model\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?><td title="{{$status->properties}}">{{$status->state}}</td></tr> |
|
| 115 | + <tr><td><b>Priority:</b></td> <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?><td title="{{$priority->priority_desc}}">{{$priority->priority}}</td></tr> |
|
| 116 | + <tr><td><b>Department:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->department}}</td></tr> |
|
| 117 | 117 | |
| 118 | 118 | </table> |
| 119 | 119 | <!-- </div> --> |
@@ -122,7 +122,7 @@ discard block |
||
| 122 | 122 | <!-- <div class="callout callout-success"> --> |
| 123 | 123 | <table class="table table-hover"> |
| 124 | 124 | <!-- <tr><th></th><th></th></tr> --> |
| 125 | - <tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id','=',$tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 125 | + <tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 126 | 126 | <tr><td><b>Last Message:</b></td> <td>{{$last->poster}}</td></tr> |
| 127 | 127 | </table> |
| 128 | 128 | </div> |
@@ -305,18 +305,18 @@ discard block |
||
| 305 | 305 | <!-- The time line --> |
| 306 | 306 | <ul class="timeline"> |
| 307 | 307 | <!-- timeline time label --> |
| 308 | - <?php $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id','=',$tickets->id)->paginate(2); |
|
| 308 | + <?php $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->paginate(2); |
|
| 309 | 309 | foreach ($conversations as $conversation) { |
| 310 | 310 | ?> |
| 311 | 311 | <li class="time-label"> |
| 312 | 312 | <?php |
| 313 | 313 | $ConvDate1 = $conversation->created_at; |
| 314 | - $ConvDate = explode(' ',$ConvDate1); |
|
| 314 | + $ConvDate = explode(' ', $ConvDate1); |
|
| 315 | 315 | |
| 316 | 316 | $date = $ConvDate[0]; |
| 317 | 317 | $time = $ConvDate[1]; |
| 318 | 318 | $time = substr($time, 0, -3); |
| 319 | - if(isset($data) && $date==$data){ |
|
| 319 | + if (isset($data) && $date == $data) { |
|
| 320 | 320 | } else { |
| 321 | 321 | ?> <span class="bg-green"> |
| 322 | 322 | {{date_format($conversation->created_at, 'd/m/Y')}} |
@@ -326,9 +326,9 @@ discard block |
||
| 326 | 326 | ?> |
| 327 | 327 | </li> |
| 328 | 328 | <li> |
| 329 | - <?php if($conversation->staff_id > 0) { ?> |
|
| 329 | + <?php if ($conversation->staff_id > 0) { ?> |
|
| 330 | 330 | <i class="fa fa-group bg-yellow" title="Posted by Support Team"></i> |
| 331 | - <?php } elseif($conversation->user_id > 0) { ?> |
|
| 331 | + <?php } elseif ($conversation->user_id > 0) { ?> |
|
| 332 | 332 | <i class="fa fa-user bg-aqua" title="Posted by Customer"></i> |
| 333 | 333 | <?php } else { ?> |
| 334 | 334 | <i class="fa fa-mail-reply-all bg-purple" title="Posted by System"></i> |
@@ -347,7 +347,7 @@ discard block |
||
| 347 | 347 | <i class="fa fa-clock-o bg-gray"></i> |
| 348 | 348 | </li> |
| 349 | 349 | <ul class="pull-right"> |
| 350 | - <?php echo $conversations->setPath( url('/thread/'.'1'))->render(); ?> |
|
| 350 | + <?php echo $conversations->setPath(url('/thread/'.'1'))->render(); ?> |
|
| 351 | 351 | </ul> |
| 352 | 352 | </ul> |
| 353 | 353 | </div><!-- /.col --> |
@@ -35,9 +35,9 @@ |
||
| 35 | 35 | <?php |
| 36 | 36 | $counted = count(App\Model\Ticket\Tickets::where('status', '=', 1)->get()); |
| 37 | 37 | if ($counted < 20) { |
| 38 | - echo $counted . "/" . $counted; |
|
| 38 | + echo $counted . "/" . $counted; |
|
| 39 | 39 | } else { |
| 40 | - echo "20/" . $counted; |
|
| 40 | + echo "20/" . $counted; |
|
| 41 | 41 | } |
| 42 | 42 | ?> |
| 43 | 43 | </div> |
@@ -35,9 +35,9 @@ discard block |
||
| 35 | 35 | <?php |
| 36 | 36 | $counted = count(App\Model\Ticket\Tickets::where('status', '=', 1)->get()); |
| 37 | 37 | if ($counted < 20) { |
| 38 | - echo $counted . "/" . $counted; |
|
| 38 | + echo $counted."/".$counted; |
|
| 39 | 39 | } else { |
| 40 | - echo "20/" . $counted; |
|
| 40 | + echo "20/".$counted; |
|
| 41 | 41 | } |
| 42 | 42 | ?> |
| 43 | 43 | </div> |
@@ -68,7 +68,7 @@ discard block |
||
| 68 | 68 | </th> |
| 69 | 69 | </thead> |
| 70 | 70 | <tbody id="hello"> |
| 71 | - <?php $tickets = App\Model\Ticket\Tickets::where('status', '=', 1)->orderBy('id', 'DESC')->paginate(20);?> |
|
| 71 | + <?php $tickets = App\Model\Ticket\Tickets::where('status', '=', 1)->orderBy('id', 'DESC')->paginate(20); ?> |
|
| 72 | 72 | |
| 73 | 73 | @foreach ($tickets as $ticket ) |
| 74 | 74 | <tr <?php if ($ticket->seen_by == null) {?> style="color:green;" <?php } |
@@ -83,22 +83,22 @@ discard block |
||
| 83 | 83 | $TicketData = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id'); |
| 84 | 84 | $TicketDatarow = App\Model\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); |
| 85 | 85 | $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); |
| 86 | - if($LastResponse->role == "user") { |
|
| 86 | + if ($LastResponse->role == "user") { |
|
| 87 | 87 | $rep = "#F39C12"; |
| 88 | 88 | $username = $LastResponse->user_name; |
| 89 | - } else { $rep = "#000"; $username = $LastResponse->first_name ." ". $LastResponse->last_name; |
|
| 90 | - if($LastResponse->first_name==null || $LastResponse->last_name==null) { |
|
| 89 | + } else { $rep = "#000"; $username = $LastResponse->first_name." ".$LastResponse->last_name; |
|
| 90 | + if ($LastResponse->first_name == null || $LastResponse->last_name == null) { |
|
| 91 | 91 | $username = $LastResponse->user_name; |
| 92 | 92 | }} |
| 93 | 93 | $titles = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get(); |
| 94 | 94 | $count = count($titles); |
| 95 | - foreach($titles as $title) |
|
| 95 | + foreach ($titles as $title) |
|
| 96 | 96 | { |
| 97 | 97 | $title = $title; |
| 98 | 98 | } ?> |
| 99 | 99 | <td class="mailbox-name"><a href="{!! URL('myticket',[$ticket->id]) !!}" title="{!! $title->title !!}">{{$string}} </a> ({!! $count!!}) <i class="fa fa-comment"></i></td> |
| 100 | 100 | <td class="mailbox-Id">#{!! $ticket->ticket_number !!}</td> |
| 101 | - <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first();?> |
|
| 101 | + <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $ticket->priority_id)->first(); ?> |
|
| 102 | 102 | <td class="mailbox-priority"><spam class="btn btn-{{$priority->priority_color}} btn-xs">{{$priority->priority}}</spam></td> |
| 103 | 103 | |
| 104 | 104 | <td class="mailbox-last-reply" style="color:{!! $rep !!}">{!! $username !!}</td> |
@@ -109,7 +109,7 @@ discard block |
||
| 109 | 109 | </tbody> |
| 110 | 110 | </table><!-- /.table --> |
| 111 | 111 | <div class="pull-right"> |
| 112 | - <?php echo $tickets->setPath(url('/ticket'))->render();?> |
|
| 112 | + <?php echo $tickets->setPath(url('/ticket'))->render(); ?> |
|
| 113 | 113 | </div> |
| 114 | 114 | </div><!-- /.mail-box-messages --> |
| 115 | 115 | </div><!-- /.box-body --> |
@@ -396,25 +396,25 @@ discard block |
||
| 396 | 396 | <?php |
| 397 | 397 | $conversations = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->paginate(10); |
| 398 | 398 | foreach ($conversations as $conversation) { |
| 399 | - ?> |
|
| 399 | + ?> |
|
| 400 | 400 | <li class="time-label"> |
| 401 | 401 | <?php |
| 402 | 402 | $ConvDate1 = $conversation->created_at; |
| 403 | - $ConvDate = explode(' ', $ConvDate1); |
|
| 403 | + $ConvDate = explode(' ', $ConvDate1); |
|
| 404 | 404 | |
| 405 | - $date = $ConvDate[0]; |
|
| 406 | - $time = $ConvDate[1]; |
|
| 407 | - $time = substr($time, 0, -3); |
|
| 408 | - if (isset($data) && $date == $data) { |
|
| 405 | + $date = $ConvDate[0]; |
|
| 406 | + $time = $ConvDate[1]; |
|
| 407 | + $time = substr($time, 0, -3); |
|
| 408 | + if (isset($data) && $date == $data) { |
|
| 409 | 409 | |
| 410 | - } else { |
|
| 411 | - ?> <span class="bg-green"> |
|
| 410 | + } else { |
|
| 411 | + ?> <span class="bg-green"> |
|
| 412 | 412 | {{date_format($conversation->created_at, 'd/m/Y')}} |
| 413 | 413 | </span> <?php |
| 414 | 414 | $data = $ConvDate[0]; |
| 415 | - } |
|
| 415 | + } |
|
| 416 | 416 | $role = App\User::where('id','=',$conversation->user_id)->first(); |
| 417 | - ?> |
|
| 417 | + ?> |
|
| 418 | 418 | </li> |
| 419 | 419 | <li> |
| 420 | 420 | <?php if($conversation->is_internal) { ?> |
@@ -487,7 +487,7 @@ discard block |
||
| 487 | 487 | // $body = explode($attachment->file, $body); |
| 488 | 488 | // $body = $body[0]; |
| 489 | 489 | } |
| 490 | - ?> |
|
| 490 | + ?> |
|
| 491 | 491 | |
| 492 | 492 | <?php |
| 493 | 493 | $string = $body; |
@@ -1,6 +1,6 @@ discard block |
||
| 1 | 1 | @extends('themes.default1.client.layout.client') |
| 2 | -<?php $user = App\User::where('id', '=', $tickets->user_id)->first();?> |
|
| 3 | -<?php $assignedto = App\User::where('id', '=', $tickets->assigned_to)->first();?> |
|
| 2 | +<?php $user = App\User::where('id', '=', $tickets->user_id)->first(); ?> |
|
| 3 | +<?php $assignedto = App\User::where('id', '=', $tickets->assigned_to)->first(); ?> |
|
| 4 | 4 | |
| 5 | 5 | @section('sidebar') |
| 6 | 6 | <li class="header">TICKET INFORMATION</li> |
@@ -112,9 +112,9 @@ discard block |
||
| 112 | 112 | ?> |
| 113 | 113 | </div> |
| 114 | 114 | <div class="col-md-3"> |
| 115 | - <?php $response = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->get();?> |
|
| 115 | + <?php $response = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->get(); ?> |
|
| 116 | 116 | @foreach($response as $last) |
| 117 | - <?php $ResponseDate = $last->created_at;?> |
|
| 117 | + <?php $ResponseDate = $last->created_at; ?> |
|
| 118 | 118 | @endforeach |
| 119 | 119 | <b>Last Response: </b> {{ UTC::usertimezone($ResponseDate)}} |
| 120 | 120 | </div> |
@@ -131,29 +131,29 @@ discard block |
||
| 131 | 131 | <div id="hide2"> |
| 132 | 132 | <div class="col-md-6"> |
| 133 | 133 | <table class="table table-hover"id="refresh"> |
| 134 | - <tr><td><b>Status:</b></td> <div><?php $status = App\Model\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first();?><td title="{{$status->properties}}">{{$status->name}}</td></div></tr> |
|
| 135 | - <tr><td><b>Priority:</b></td> <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr> |
|
| 136 | - <tr><td><b>Department:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 134 | + <tr><td><b>Status:</b></td> <div><?php $status = App\Model\Ticket\Ticket_Status::where('id', '=', $tickets->status)->first(); ?><td title="{{$status->properties}}">{{$status->name}}</td></div></tr> |
|
| 135 | + <tr><td><b>Priority:</b></td> <?php $priority = App\Model\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first(); ?><td title="{{$priority->priority_desc}}">{{$priority->priority_desc}}</td></tr> |
|
| 136 | + <tr><td><b>Department:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 137 | 137 | <tr><td><b>Email:</b></td> <td>{{$user->email}}</td></tr> |
| 138 | 138 | </table> |
| 139 | 139 | </div> |
| 140 | 140 | <div class="col-md-6"> |
| 141 | 141 | <?php |
| 142 | - $user_phone = App\User::where('mobile','=',$thread->user_id)->first(); |
|
| 142 | + $user_phone = App\User::where('mobile', '=', $thread->user_id)->first(); |
|
| 143 | 143 | |
| 144 | 144 | $TicketData = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $thread->ticket_id)->max('id'); |
| 145 | 145 | $TicketDatarow = App\Model\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first(); |
| 146 | 146 | $LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first(); |
| 147 | - if($LastResponse->role == "user") { |
|
| 147 | + if ($LastResponse->role == "user") { |
|
| 148 | 148 | $rep = "#F39C12"; |
| 149 | 149 | $username = $LastResponse->user_name; |
| 150 | - } else { $rep = "#000"; $username = $LastResponse->first_name ." ". $LastResponse->last_name; |
|
| 151 | - if($LastResponse->first_name==null || $LastResponse->last_name==null) { |
|
| 150 | + } else { $rep = "#000"; $username = $LastResponse->first_name." ".$LastResponse->last_name; |
|
| 151 | + if ($LastResponse->first_name == null || $LastResponse->last_name == null) { |
|
| 152 | 152 | $username = $LastResponse->user_name; |
| 153 | 153 | }} |
| 154 | - if($tickets->source > 0) |
|
| 154 | + if ($tickets->source > 0) |
|
| 155 | 155 | { |
| 156 | - $ticket_source = App\Model\Ticket\Ticket_source::where('id','=',$tickets->source)->first(); |
|
| 156 | + $ticket_source = App\Model\Ticket\Ticket_source::where('id', '=', $tickets->source)->first(); |
|
| 157 | 157 | $ticket_source = $ticket_source->value; |
| 158 | 158 | } |
| 159 | 159 | else |
@@ -163,7 +163,7 @@ discard block |
||
| 163 | 163 | <table class="table table-hover"> |
| 164 | 164 | @if($user_phone != null)<tr><td><b>Phone:</b></td> <td>{{$user_phone->mobile}}</td></tr>@endif |
| 165 | 165 | <tr><td><b>Source:</b></td> <td>{{$ticket_source}}</td></tr> |
| 166 | - <tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first();?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 166 | + <tr><td><b>Help Topic:</b></td> <?php $help_topic = App\Model\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?><td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> |
|
| 167 | 167 | <tr><td><b>Last Message:</b></td> <td>{{$username}}</td></tr> |
| 168 | 168 | </table> |
| 169 | 169 | </div> |
@@ -413,21 +413,21 @@ discard block |
||
| 413 | 413 | </span> <?php |
| 414 | 414 | $data = $ConvDate[0]; |
| 415 | 415 | } |
| 416 | - $role = App\User::where('id','=',$conversation->user_id)->first(); |
|
| 416 | + $role = App\User::where('id', '=', $conversation->user_id)->first(); |
|
| 417 | 417 | ?> |
| 418 | 418 | </li> |
| 419 | 419 | <li> |
| 420 | - <?php if($conversation->is_internal) { ?> |
|
| 420 | + <?php if ($conversation->is_internal) { ?> |
|
| 421 | 421 | <i class="fa fa-tag bg-purple" title="Posted by System"></i> |
| 422 | - <?php }else{ if ($role->role == 'agent' || $role->role == 'admin') { ?> |
|
| 422 | + <?php } else { if ($role->role == 'agent' || $role->role == 'admin') { ?> |
|
| 423 | 423 | <i class="fa fa-mail-reply-all bg-yellow" title="Posted by Support Team"></i> |
| 424 | 424 | <?php } elseif ($role->role == 'user') { ?> |
| 425 | 425 | <i class="fa fa-user bg-aqua" title="Posted by Customer"></i> |
| 426 | 426 | <?php } else { ?> |
| 427 | 427 | <i class="fa fa-mail-reply-all bg-purple" title="Posted by System"></i> |
| 428 | 428 | <?php } } |
| 429 | - $attachment = App\Model\Ticket\Ticket_attachments::where('thread_id','=',$conversation->id)->first(); |
|
| 430 | - if($attachment == null ) { |
|
| 429 | + $attachment = App\Model\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->first(); |
|
| 430 | + if ($attachment == null) { |
|
| 431 | 431 | $body = $conversation->body; |
| 432 | 432 | } |
| 433 | 433 | else { |
@@ -437,18 +437,18 @@ discard block |
||
| 437 | 437 | // echo "<img src='".base64_decode($attachment->file)."' style='width:128px;height:128px'/> "; |
| 438 | 438 | $body = $conversation->body; |
| 439 | 439 | |
| 440 | - $attachments = App\Model\Ticket\Ticket_attachments::where('thread_id','=',$conversation->id)->orderBy('id', 'DESC')->get(); |
|
| 440 | + $attachments = App\Model\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->orderBy('id', 'DESC')->get(); |
|
| 441 | 441 | |
| 442 | 442 | // $i = 0; |
| 443 | 443 | |
| 444 | - foreach($attachments as $attachment) |
|
| 444 | + foreach ($attachments as $attachment) |
|
| 445 | 445 | { |
| 446 | 446 | |
| 447 | 447 | // $i++; |
| 448 | - if($attachment->type == 'pdf') |
|
| 448 | + if ($attachment->type == 'pdf') |
|
| 449 | 449 | { |
| 450 | 450 | // echo "hello"; |
| 451 | - }elseif($attachment->type == 'docx') |
|
| 451 | + }elseif ($attachment->type == 'docx') |
|
| 452 | 452 | { |
| 453 | 453 | // echo "hello"; |
| 454 | 454 | } |
@@ -459,26 +459,26 @@ discard block |
||
| 459 | 459 | imagejpeg($image, null, 80); |
| 460 | 460 | $data = ob_get_contents(); |
| 461 | 461 | ob_end_clean(); |
| 462 | - $var = '<img src="data:image/jpg;base64,' . base64_encode($data) . '" />'; |
|
| 462 | + $var = '<img src="data:image/jpg;base64,'.base64_encode($data).'" />'; |
|
| 463 | 463 | // echo $var; |
| 464 | 464 | // echo $attachment->name; |
| 465 | 465 | // $body = explode($attachment->name, $body); |
| 466 | - $body = str_replace($attachment->name, "data:image/jpg;base64," . base64_encode($data), $body); |
|
| 466 | + $body = str_replace($attachment->name, "data:image/jpg;base64,".base64_encode($data), $body); |
|
| 467 | 467 | |
| 468 | 468 | $string = $body; |
| 469 | 469 | $start = "<head>"; |
| 470 | 470 | $end = "</head>"; |
| 471 | - if(strpos($string,$start) == false || strpos($string,$start) == false) |
|
| 471 | + if (strpos($string, $start) == false || strpos($string, $start) == false) |
|
| 472 | 472 | { |
| 473 | 473 | } |
| 474 | 474 | else |
| 475 | 475 | { |
| 476 | - $ini = strpos($string,$start); |
|
| 476 | + $ini = strpos($string, $start); |
|
| 477 | 477 | $ini += strlen($start); |
| 478 | - $len = strpos($string,$end,$ini) - $ini; |
|
| 479 | - $parsed = substr($string,$ini,$len); |
|
| 478 | + $len = strpos($string, $end, $ini) - $ini; |
|
| 479 | + $parsed = substr($string, $ini, $len); |
|
| 480 | 480 | $body2 = $parsed; |
| 481 | - $body = str_replace($body2 ," " ,$body); |
|
| 481 | + $body = str_replace($body2, " ", $body); |
|
| 482 | 482 | } |
| 483 | 483 | } |
| 484 | 484 | } |
@@ -493,24 +493,24 @@ discard block |
||
| 493 | 493 | $string = $body; |
| 494 | 494 | $start = "<head>"; |
| 495 | 495 | $end = "</head>"; |
| 496 | - if(strpos($string,$start) == false || strpos($string,$start) == false) |
|
| 496 | + if (strpos($string, $start) == false || strpos($string, $start) == false) |
|
| 497 | 497 | { |
| 498 | 498 | } |
| 499 | 499 | else |
| 500 | 500 | { |
| 501 | - $ini = strpos($string,$start); |
|
| 501 | + $ini = strpos($string, $start); |
|
| 502 | 502 | $ini += strlen($start); |
| 503 | - $len = strpos($string,$end,$ini) - $ini; |
|
| 504 | - $parsed = substr($string,$ini,$len); |
|
| 503 | + $len = strpos($string, $end, $ini) - $ini; |
|
| 504 | + $parsed = substr($string, $ini, $len); |
|
| 505 | 505 | $body2 = $parsed; |
| 506 | - $body = str_replace($body2 ," " ,$body); |
|
| 506 | + $body = str_replace($body2, " ", $body); |
|
| 507 | 507 | } |
| 508 | 508 | |
| 509 | 509 | ?> |
| 510 | 510 | <div class="timeline-item"> |
| 511 | 511 | <span id="date" class="time" style="color:#fff;"><i class="fa fa-clock-o"> </i> {{date_format($conversation->created_at, 'd/m/Y H:i:s')}}</span> |
| 512 | 512 | <h3 class="timeline-header" style="background-color:<?php |
| 513 | - if($conversation->is_internal) |
|
| 513 | + if ($conversation->is_internal) |
|
| 514 | 514 | { |
| 515 | 515 | $color = '#046380'; |
| 516 | 516 | echo $color; |
@@ -533,39 +533,39 @@ discard block |
||
| 533 | 533 | } |
| 534 | 534 | ?>; |
| 535 | 535 | "> |
| 536 | - <a href="#" style="color:#fff;"><?php if($role->role == "user") {echo $role->user_name; } else { echo $role->first_name . " " . $role->last_name; } ?> </a></h3> |
|
| 536 | + <a href="#" style="color:#fff;"><?php if ($role->role == "user") {echo $role->user_name; } else { echo $role->first_name." ".$role->last_name; } ?> </a></h3> |
|
| 537 | 537 | <div class="timeline-body"> |
| 538 | 538 | {!! $body !!} |
| 539 | 539 | |
| 540 | 540 | </div> |
| 541 | 541 | <div class="timeline-footer" > |
| 542 | 542 | <?php |
| 543 | - $attachments = App\Model\Ticket\Ticket_attachments::where('thread_id','=',$conversation->id)->get(); |
|
| 543 | + $attachments = App\Model\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->get(); |
|
| 544 | 544 | $i = 0; |
| 545 | - foreach($attachments as $attachment) { |
|
| 546 | - if($attachment->poster == 'ATTACHMENT') { |
|
| 545 | + foreach ($attachments as $attachment) { |
|
| 546 | + if ($attachment->poster == 'ATTACHMENT') { |
|
| 547 | 547 | $i++; |
| 548 | 548 | } |
| 549 | 549 | } |
| 550 | - if($i>0) |
|
| 550 | + if ($i > 0) |
|
| 551 | 551 | { |
| 552 | 552 | echo "<hr style='height:1px;color:#2D3244;background-color:#2D3244;''><h4 class='box-title'><b>".$i." </b> Attachments</h4>"; |
| 553 | 553 | } |
| 554 | 554 | ?> |
| 555 | 555 | <ul class='mailbox-attachments clearfix'> |
| 556 | 556 | <?php |
| 557 | - foreach($attachments as $attachment) |
|
| 557 | + foreach ($attachments as $attachment) |
|
| 558 | 558 | { |
| 559 | - if($attachment->poster == 'ATTACHMENT') |
|
| 559 | + if ($attachment->poster == 'ATTACHMENT') |
|
| 560 | 560 | { |
| 561 | - if($attachment->type == 'jpg'||$attachment->type == 'JPG'||$attachment->type == 'jpeg'||$attachment->type == 'JPEG'||$attachment->type == 'png'||$attachment->type == 'PNG'||$attachment->type == 'gif'||$attachment->type == 'GIF') |
|
| 561 | + if ($attachment->type == 'jpg' || $attachment->type == 'JPG' || $attachment->type == 'jpeg' || $attachment->type == 'JPEG' || $attachment->type == 'png' || $attachment->type == 'PNG' || $attachment->type == 'gif' || $attachment->type == 'GIF') |
|
| 562 | 562 | { |
| 563 | 563 | $image = imagecreatefromstring($attachment->file); |
| 564 | 564 | ob_start(); |
| 565 | 565 | imagejpeg($image, null, 80); |
| 566 | 566 | $data = ob_get_contents(); |
| 567 | 567 | ob_end_clean(); |
| 568 | - $var = '<a href="'.URL::route('image', array('image_id' => $attachment->id)).'" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>'; |
|
| 568 | + $var = '<a href="'.URL::route('image', array('image_id' => $attachment->id)).'" target="_blank"><img src="data:image/jpg;base64,'.base64_encode($data).'"/></a>'; |
|
| 569 | 569 | echo '<li><span class="mailbox-attachment-icon has-img">'.$var.'</span></li>'; |
| 570 | 570 | } |
| 571 | 571 | else |
@@ -587,7 +587,7 @@ discard block |
||
| 587 | 587 | <i class="fa fa-clock-o bg-gray"></i> |
| 588 | 588 | </li> |
| 589 | 589 | <ul class="pull-right"> |
| 590 | -<?php echo $conversations->setPath(url('/thread/' . $tickets->id))->render();?> |
|
| 590 | +<?php echo $conversations->setPath(url('/thread/'.$tickets->id))->render(); ?> |
|
| 591 | 591 | </ul> |
| 592 | 592 | </ul> |
| 593 | 593 | </div><!-- /.col --> |
@@ -671,7 +671,7 @@ discard block |
||
| 671 | 671 | <div class="modal-body" > |
| 672 | 672 | <div class="form-group has-feedback"> |
| 673 | 673 | <!-- <input type="text" class="form-control" id="search" name="search" placeholder="Search Users"\> --> |
| 674 | -<?php $users = App\User::where('role', '=', 'user')->get();?> |
|
| 674 | +<?php $users = App\User::where('role', '=', 'user')->get(); ?> |
|
| 675 | 675 | Add another Owner |
| 676 | 676 | <select name="SelectOwner" class="form-control"> |
| 677 | 677 | @foreach($users as $user) |
@@ -685,7 +685,7 @@ discard block |
||
| 685 | 685 | <div class="row"> |
| 686 | 686 | <div class="col-md-2"><spam class="glyphicon glyphicon-user fa-5x"></spam></div> |
| 687 | 687 | <div class="col-md-10"> |
| 688 | -<?php $user = App\User::where('id', '=', $tickets->user_id)->first();?> |
|
| 688 | +<?php $user = App\User::where('id', '=', $tickets->user_id)->first(); ?> |
|
| 689 | 689 | |
| 690 | 690 | <b>User Details</b><br/> |
| 691 | 691 | {!! $user->user_name !!}<br/>{!! $user->email !!}<br/> |
@@ -718,7 +718,7 @@ discard block |
||
| 718 | 718 | <p>Whome do you want to assign ticket?</p> |
| 719 | 719 | |
| 720 | 720 | <select id="asssign" class="form-control" name="user"> |
| 721 | -<?php $assign = App\User::where('role', '=', 'agent')->get();?> |
|
| 721 | +<?php $assign = App\User::where('role', '=', 'agent')->get(); ?> |
|
| 722 | 722 | @foreach($assign as $user) |
| 723 | 723 | <option value="{{$user->email}}">{{$user->user_name}}</option> |
| 724 | 724 | @endforeach |
@@ -155,9 +155,9 @@ discard block |
||
| 155 | 155 | { |
| 156 | 156 | $ticket_source = App\Model\Ticket\Ticket_source::where('id','=',$tickets->source)->first(); |
| 157 | 157 | $ticket_source = $ticket_source->value; |
| 158 | - } |
|
| 159 | - else |
|
| 160 | - $ticket_source = $tickets->source; |
|
| 158 | + } else { |
|
| 159 | + $ticket_source = $tickets->source; |
|
| 160 | + } |
|
| 161 | 161 | |
| 162 | 162 | ?> |
| 163 | 163 | <table class="table table-hover"> |
@@ -419,7 +419,7 @@ discard block |
||
| 419 | 419 | <li> |
| 420 | 420 | <?php if($conversation->is_internal) { ?> |
| 421 | 421 | <i class="fa fa-tag bg-purple" title="Posted by System"></i> |
| 422 | - <?php }else{ if ($role->role == 'agent' || $role->role == 'admin') { ?> |
|
| 422 | + <?php } else{ if ($role->role == 'agent' || $role->role == 'admin') { ?> |
|
| 423 | 423 | <i class="fa fa-mail-reply-all bg-yellow" title="Posted by Support Team"></i> |
| 424 | 424 | <?php } elseif ($role->role == 'user') { ?> |
| 425 | 425 | <i class="fa fa-user bg-aqua" title="Posted by Customer"></i> |
@@ -429,8 +429,7 @@ discard block |
||
| 429 | 429 | $attachment = App\Model\Ticket\Ticket_attachments::where('thread_id','=',$conversation->id)->first(); |
| 430 | 430 | if($attachment == null ) { |
| 431 | 431 | $body = $conversation->body; |
| 432 | - } |
|
| 433 | - else { |
|
| 432 | + } else { |
|
| 434 | 433 | // dd($attachment->file); |
| 435 | 434 | // print $attachment->file; |
| 436 | 435 | // header("Content-type: image/jpeg"); |
@@ -448,11 +447,10 @@ discard block |
||
| 448 | 447 | if($attachment->type == 'pdf') |
| 449 | 448 | { |
| 450 | 449 | // echo "hello"; |
| 451 | - }elseif($attachment->type == 'docx') |
|
| 450 | + } elseif($attachment->type == 'docx') |
|
| 452 | 451 | { |
| 453 | 452 | // echo "hello"; |
| 454 | - } |
|
| 455 | - else |
|
| 453 | + } else |
|
| 456 | 454 | { |
| 457 | 455 | $image = imagecreatefromstring($attachment->file); |
| 458 | 456 | ob_start(); |
@@ -470,8 +468,7 @@ discard block |
||
| 470 | 468 | $end = "</head>"; |
| 471 | 469 | if(strpos($string,$start) == false || strpos($string,$start) == false) |
| 472 | 470 | { |
| 473 | - } |
|
| 474 | - else |
|
| 471 | + } else |
|
| 475 | 472 | { |
| 476 | 473 | $ini = strpos($string,$start); |
| 477 | 474 | $ini += strlen($start); |
@@ -495,8 +492,7 @@ discard block |
||
| 495 | 492 | $end = "</head>"; |
| 496 | 493 | if(strpos($string,$start) == false || strpos($string,$start) == false) |
| 497 | 494 | { |
| 498 | - } |
|
| 499 | - else |
|
| 495 | + } else |
|
| 500 | 496 | { |
| 501 | 497 | $ini = strpos($string,$start); |
| 502 | 498 | $ini += strlen($start); |
@@ -514,8 +510,7 @@ discard block |
||
| 514 | 510 | { |
| 515 | 511 | $color = '#046380'; |
| 516 | 512 | echo $color; |
| 517 | - } |
|
| 518 | - else |
|
| 513 | + } else |
|
| 519 | 514 | { |
| 520 | 515 | if ($role->role == 'agent' || $role->role == 'admin') |
| 521 | 516 | { |
@@ -567,8 +562,7 @@ discard block |
||
| 567 | 562 | ob_end_clean(); |
| 568 | 563 | $var = '<a href="'.URL::route('image', array('image_id' => $attachment->id)).'" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>'; |
| 569 | 564 | echo '<li><span class="mailbox-attachment-icon has-img">'.$var.'</span></li>'; |
| 570 | - } |
|
| 571 | - else |
|
| 565 | + } else |
|
| 572 | 566 | { |
| 573 | 567 | $var = '<a href="'.URL::route('image', array('image_id' => $attachment->id)).'" target="_blank">'.$attachment->name.'</a>'; |
| 574 | 568 | echo '<li>'.$var.'</li>'; |
@@ -54,7 +54,7 @@ |
||
| 54 | 54 | <?php |
| 55 | 55 | $encrypter = app('Illuminate\Encryption\Encrypter'); |
| 56 | 56 | $encrypted_token = $encrypter->encrypt(csrf_token()); |
| 57 | - ?> |
|
| 57 | + ?> |
|
| 58 | 58 | <input id="token" type="hidden" value="{{$encrypted_token}}"> |
| 59 | 59 | {!! Form::open(['action'=>'Client\helpdesk\FormController@postedForm','method'=>'post']) !!} |
| 60 | 60 | <div> |
@@ -230,8 +230,8 @@ |
||
| 230 | 230 | @if($verify == 1 || $verify == '1') |
| 231 | 231 | <script type="text/javascript"> |
| 232 | 232 | $('#client-profile').on('submit', function(e){ |
| 233 | - var old_mobile = "<?php echo $user->mobile;?>"; |
|
| 234 | - var email = "<?php echo $user->email;?>"; |
|
| 233 | + var old_mobile = "<?php echo $user->mobile; ?>"; |
|
| 234 | + var email = "<?php echo $user->email; ?>"; |
|
| 235 | 235 | var full_name = "<?php echo $user->first_name; ?>"; |
| 236 | 236 | var mobile = document.getElementById('mobile').value; |
| 237 | 237 | var code = document.getElementById('code').value; |
@@ -164,8 +164,8 @@ |
||
| 164 | 164 | </div> |
| 165 | 165 | <!-- priority --> |
| 166 | 166 | <?php |
| 167 | - $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first(); |
|
| 168 | - $user_Priority=$Priority->status; |
|
| 167 | + $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first(); |
|
| 168 | + $user_Priority=$Priority->status; |
|
| 169 | 169 | ?> |
| 170 | 170 | |
| 171 | 171 | @if(Auth::user()) |
@@ -164,8 +164,8 @@ discard block |
||
| 164 | 164 | </div> |
| 165 | 165 | <!-- priority --> |
| 166 | 166 | <?php |
| 167 | - $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name','=', 'user_priority')->first(); |
|
| 168 | - $user_Priority=$Priority->status; |
|
| 167 | + $Priority = App\Model\helpdesk\Settings\CommonSettings::select('status')->where('option_name', '=', 'user_priority')->first(); |
|
| 168 | + $user_Priority = $Priority->status; |
|
| 169 | 169 | ?> |
| 170 | 170 | |
| 171 | 171 | @if(Auth::user()) |
@@ -180,7 +180,7 @@ discard block |
||
| 180 | 180 | <label>{!! Lang::get('lang.priority') !!}:</label> |
| 181 | 181 | </div> |
| 182 | 182 | <div class="col-md-12"> |
| 183 | - <?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status','=',1)->get(); ?> |
|
| 183 | + <?php $Priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('status', '=', 1)->get(); ?> |
|
| 184 | 184 | {!! Form::select('priority', ['Priority'=>$Priority->lists('priority_desc','priority_id')->toArray()],null,['class' => 'form-control select']) !!} |
| 185 | 185 | </div> |
| 186 | 186 | </div> |
