@@ -58,7 +58,7 @@ discard block |
||
58 | 58 | |
59 | 59 | <?php |
60 | 60 | $default_system_email = App\Model\helpdesk\Settings\Email::where('id', '=', '1')->first(); |
61 | - if($default_system_email->sys_email) { |
|
61 | + if ($default_system_email->sys_email) { |
|
62 | 62 | $default_email = $default_system_email->sys_email; |
63 | 63 | } else { |
64 | 64 | $default_email = null; |
@@ -85,18 +85,18 @@ discard block |
||
85 | 85 | <?php $disabled = ''; ?> |
86 | 86 | @endif |
87 | 87 | </td> |
88 | - <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id','=',$email->priority)->first(); ?> |
|
88 | + <?php $priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $email->priority)->first(); ?> |
|
89 | 89 | @if($email->priority == null) |
90 | - <?php $priority = "<a href=". url('getticket') .">System Default</a>"; ?> |
|
90 | + <?php $priority = "<a href=".url('getticket').">System Default</a>"; ?> |
|
91 | 91 | @else |
92 | 92 | <?php $priority = ucfirst($priority->priority_desc); ?> |
93 | 93 | @endif |
94 | 94 | <td>{!! $priority !!}</td> |
95 | 95 | @if($email->department !== null) |
96 | - <?php $department = App\Model\helpdesk\Agent\Department::where('id','=',$email->department)->first(); |
|
96 | + <?php $department = App\Model\helpdesk\Agent\Department::where('id', '=', $email->department)->first(); |
|
97 | 97 | $dept = $department->name; ?> |
98 | 98 | @elseif($email->department == null) |
99 | - <?php $dept = "<a href=". url('getsystem') .">System Default</a>"; ?> |
|
99 | + <?php $dept = "<a href=".url('getsystem').">System Default</a>"; ?> |
|
100 | 100 | @endif |
101 | 101 | |
102 | 102 | <td>{!! $dept !!}</td> |
@@ -48,9 +48,9 @@ discard block |
||
48 | 48 | @endif |
49 | 49 | <!-- <input type="text" name="show_id" value="{{$id}}"> --> |
50 | 50 | <?php |
51 | - if($team_lead_name= App\User::whereId($teams->team_lead)->first()) |
|
51 | + if ($team_lead_name = App\User::whereId($teams->team_lead)->first()) |
|
52 | 52 | { |
53 | - $team_lead = $team_lead_name->first_name . " " . $team_lead_name->last_name; |
|
53 | + $team_lead = $team_lead_name->first_name." ".$team_lead_name->last_name; |
|
54 | 54 | // $assign_team_agent=App\Model\helpdesk\Agent\Assign_team_agent::all(); |
55 | 55 | // $total_members = $assign_team_agent->where('team_id',$id)->count(); |
56 | 56 | } |
@@ -62,7 +62,7 @@ discard block |
||
62 | 62 | @if($team_lead_name) |
63 | 63 | <span class="lead border-right">{!! Lang::get('lang.team_lead') !!} : {!! $team_lead !!} </span> |
64 | 64 | @endif |
65 | - <span class="lead border-left">{!! Lang::get('lang.status') !!} : <?php if($teams->status == 1) { $stat = Lang::get('lang.active'); } elseif($teams->status == 0) { $stat = Lang::get('lang.inactive'); } ?>{!! $stat !!} </span> |
|
65 | + <span class="lead border-left">{!! Lang::get('lang.status') !!} : <?php if ($teams->status == 1) { $stat = Lang::get('lang.active'); } elseif ($teams->status == 0) { $stat = Lang::get('lang.inactive'); } ?>{!! $stat !!} </span> |
|
66 | 66 | |
67 | 67 | |
68 | 68 | <div class="pull-right"> |
@@ -81,9 +81,9 @@ |
||
81 | 81 | <td><a href="{{route('agents.edit', $use->id)}}"> {!! $use->user_name !!}</td> |
82 | 82 | <?php |
83 | 83 | if ($use->role == 'admin') { |
84 | - echo '<td><button class="btn btn-success btn-xs">' . Lang::get('lang.admin') . '</button></td>'; |
|
84 | + echo '<td><button class="btn btn-success btn-xs">'.Lang::get('lang.admin').'</button></td>'; |
|
85 | 85 | } elseif ($use->role == 'agent') { |
86 | - echo '<td><button class="btn btn-primary btn-xs">' . Lang::get('lang.agent') . '</button></td>'; |
|
86 | + echo '<td><button class="btn btn-primary btn-xs">'.Lang::get('lang.agent').'</button></td>'; |
|
87 | 87 | } |
88 | 88 | ?> |
89 | 89 | <td> |
@@ -295,7 +295,7 @@ |
||
295 | 295 | if (in_array($val, $assign)) { |
296 | 296 | echo ('checked'); |
297 | 297 | } |
298 | - ?> > <?php echo " " . $key; ?><br/> |
|
298 | + ?> > <?php echo " ".$key; ?><br/> |
|
299 | 299 | </div> |
300 | 300 | @endwhile |
301 | 301 | </div> |
@@ -68,7 +68,7 @@ |
||
68 | 68 | </tr> |
69 | 69 | |
70 | 70 | <?php |
71 | -$default_sla = App\Model\helpdesk\Settings\Ticket::where('id','=','1')->first(); |
|
71 | +$default_sla = App\Model\helpdesk\Settings\Ticket::where('id', '=', '1')->first(); |
|
72 | 72 | $default_sla = $default_sla->sla; |
73 | 73 | ?> |
74 | 74 |
@@ -331,95 +331,95 @@ |
||
331 | 331 | <td id="fill{!! $i !!}"> |
332 | 332 | <?php |
333 | 333 | if ($workflow_action->condition == 'reject') { |
334 | - echo "<input type='hidden' name='action[" . $i . "][b]' class='form-control' value='reject'><span text-red>Reject</span>"; |
|
334 | + echo "<input type='hidden' name='action[".$i."][b]' class='form-control' value='reject'><span text-red>Reject</span>"; |
|
335 | 335 | } elseif ($workflow_action->condition == 'department') { |
336 | 336 | $departments = App\Model\helpdesk\Agent\Department::all(); |
337 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
337 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
338 | 338 | foreach ($departments as $department) { |
339 | 339 | if ($workflow_action->action == $department->id) { |
340 | 340 | $depart = "selected"; |
341 | 341 | } else { |
342 | 342 | $depart = ""; |
343 | 343 | } |
344 | - $var .= "<option value='" . $department->id . "' " . $depart . ">" . $department->name . "</option>"; |
|
344 | + $var .= "<option value='".$department->id."' ".$depart.">".$department->name."</option>"; |
|
345 | 345 | } |
346 | 346 | $var .= "</select>"; |
347 | 347 | echo $var; |
348 | 348 | } elseif ($workflow_action->condition == 'priority') { |
349 | 349 | $priorities = App\Model\helpdesk\Ticket\Ticket_Priority::all(); |
350 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
350 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
351 | 351 | foreach ($priorities as $priority) { |
352 | 352 | if ($workflow_action->action == $priority->priority_id) { |
353 | 353 | $priority1 = "selected"; |
354 | 354 | } else { |
355 | 355 | $priority1 = ""; |
356 | 356 | } |
357 | - $var .= "<option value='" . $priority->priority_id . "' " . $priority1 . ">" . $priority->priority_desc . "</option>"; |
|
357 | + $var .= "<option value='".$priority->priority_id."' ".$priority1.">".$priority->priority_desc."</option>"; |
|
358 | 358 | } |
359 | 359 | $var .= "</select>"; |
360 | 360 | echo $var; |
361 | 361 | } elseif ($workflow_action->condition == 'sla') { |
362 | 362 | $sla_plans = App\Model\helpdesk\Manage\Sla_plan::where('status', '=', 1)->get(); |
363 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
363 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
364 | 364 | foreach ($sla_plans as $sla_plan) { |
365 | 365 | if ($workflow_action->action == $sla_plan->id) { |
366 | 366 | $sla = "selected"; |
367 | 367 | } else { |
368 | 368 | $sla = ""; |
369 | 369 | } |
370 | - $var .= "<option value='" . $sla_plan->id . "' " . $sla . ">" . $sla_plan->grace_period . "</option>"; |
|
370 | + $var .= "<option value='".$sla_plan->id."' ".$sla.">".$sla_plan->grace_period."</option>"; |
|
371 | 371 | } |
372 | 372 | $var .= "</select>"; |
373 | 373 | echo $var; |
374 | 374 | } elseif ($workflow_action->condition == 'team') { |
375 | 375 | $teams = App\Model\helpdesk\Agent\Teams::where('status', '=', 1)->get(); |
376 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
376 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
377 | 377 | foreach ($teams as $team) { |
378 | 378 | if ($workflow_action->action == $team->id) { |
379 | 379 | $team1 = "selected"; |
380 | 380 | } else { |
381 | 381 | $team1 = ""; |
382 | 382 | } |
383 | - $var .= "<option value='" . $team->id . "' " . $team1 . ">" . $team->name . "</option>"; |
|
383 | + $var .= "<option value='".$team->id."' ".$team1.">".$team->name."</option>"; |
|
384 | 384 | } |
385 | 385 | $var .= "</select>"; |
386 | 386 | echo $var; |
387 | 387 | } elseif ($workflow_action->condition == 'agent') { |
388 | 388 | $users = App\User::where('role', '!=', 'user')->where('active', '=', 1)->get(); |
389 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
389 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
390 | 390 | foreach ($users as $user) { |
391 | 391 | if ($workflow_action->action == $user->id) { |
392 | 392 | $user1 = "selected"; |
393 | 393 | } else { |
394 | 394 | $user1 = ""; |
395 | 395 | } |
396 | - $var .= "<option value='" . $user->id . "' " . $user1 . ">" . $user->first_name . " " . $user->last_name . "</option>"; |
|
396 | + $var .= "<option value='".$user->id."' ".$user1.">".$user->first_name." ".$user->last_name."</option>"; |
|
397 | 397 | } |
398 | 398 | $var .= "</select>"; |
399 | 399 | echo $var; |
400 | 400 | } elseif ($workflow_action->condition == 'helptopic') { |
401 | 401 | $help_topics = App\Model\helpdesk\Manage\Help_topic::where('status', '=', 1)->get(); |
402 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
402 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
403 | 403 | foreach ($help_topics as $help_topic) { |
404 | 404 | if ($workflow_action->action == $help_topic->id) { |
405 | 405 | $help_topic1 = "selected"; |
406 | 406 | } else { |
407 | 407 | $help_topic1 = ""; |
408 | 408 | } |
409 | - $var .= "<option value='" . $help_topic->id . "' " . $help_topic1 . ">" . $help_topic->topic . "</option>"; |
|
409 | + $var .= "<option value='".$help_topic->id."' ".$help_topic1.">".$help_topic->topic."</option>"; |
|
410 | 410 | } |
411 | 411 | $var .= "</select>"; |
412 | 412 | echo $var; |
413 | 413 | } elseif ($workflow_action->condition == 'status') { |
414 | 414 | $ticket_status = App\Model\helpdesk\Ticket\Ticket_Status::all(); |
415 | - $var = "<select name='action[" . $i . "][b]' class='form-control' required>"; |
|
415 | + $var = "<select name='action[".$i."][b]' class='form-control' required>"; |
|
416 | 416 | foreach ($ticket_status as $status) { |
417 | 417 | if ($workflow_action->action == $status->id) { |
418 | 418 | $status1 = "selected"; |
419 | 419 | } else { |
420 | 420 | $status1 = ""; |
421 | 421 | } |
422 | - $var .= "<option value='" . $status->id . "' " . $status1 . ">" . $status->name . "</option>"; |
|
422 | + $var .= "<option value='".$status->id."' ".$status1.">".$status->name."</option>"; |
|
423 | 423 | } |
424 | 424 | $var .= "</select>"; |
425 | 425 | echo $var; |
@@ -378,7 +378,7 @@ discard block |
||
378 | 378 | <p class="box-title" >{!! Lang::get('lang.close_ticket_workflow') !!}</p> |
379 | 379 | </div> |
380 | 380 | </div> |
381 | - <?php \Event::fire('settings.ticket.view',[]); ?> |
|
381 | + <?php \Event::fire('settings.ticket.view', []); ?> |
|
382 | 382 | <!--/.col-md-2--> |
383 | 383 | </div> |
384 | 384 | </div> |
@@ -491,7 +491,7 @@ discard block |
||
491 | 491 | </div> |
492 | 492 | </div> |
493 | 493 | |
494 | - <?php \Event::fire('settings.system',[]); ?> |
|
494 | + <?php \Event::fire('settings.system', []); ?> |
|
495 | 495 | </div> |
496 | 496 | </div> |
497 | 497 | <!-- /.row --> |
@@ -157,14 +157,14 @@ discard block |
||
157 | 157 | $inbox = App\Model\helpdesk\Ticket\Tickets::all(); |
158 | 158 | |
159 | 159 | ?> |
160 | - <?php $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status','1')->get();?> |
|
161 | - <?php $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '0')->where('status','1')->get(); |
|
162 | - $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','1')->get(); |
|
160 | + <?php $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status', '1')->get(); ?> |
|
161 | + <?php $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '0')->where('status', '1')->get(); |
|
162 | + $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '1')->get(); |
|
163 | 163 | $i = count($tickets); |
164 | 164 | ?> |
165 | 165 | <li> |
166 | 166 | <a href="{{ url('/ticket/open') }}"> |
167 | - <i class="fa fa-envelope"></i> <span>Inbox</span> <small class="label pull-right bg-green"><?php echo $i;?></small> |
|
167 | + <i class="fa fa-envelope"></i> <span>Inbox</span> <small class="label pull-right bg-green"><?php echo $i; ?></small> |
|
168 | 168 | </a> |
169 | 169 | </li> |
170 | 170 | <?php |
@@ -188,7 +188,7 @@ discard block |
||
188 | 188 | <li> |
189 | 189 | <a href="{{url('trash')}}"> |
190 | 190 | <i class="fa fa-trash-o"></i> <span>Trash</span> |
191 | - <?php $deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get();?> |
|
191 | + <?php $deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get(); ?> |
|
192 | 192 | <small class="label pull-right bg-green">{{count($deleted)}}</small> |
193 | 193 | </a> |
194 | 194 | </li> |
@@ -198,15 +198,15 @@ discard block |
||
198 | 198 | $depts = App\Model\helpdesk\Agent\Department::all(); |
199 | 199 | foreach ($depts as $dept) { |
200 | 200 | |
201 | -$open = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('dept_id','=',$dept->id)->get(); |
|
201 | +$open = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('dept_id', '=', $dept->id)->get(); |
|
202 | 202 | $open = count($open); |
203 | 203 | // dd($open); |
204 | 204 | |
205 | -$closed = App\Model\helpdesk\Ticket\Tickets::where('status','=','2'||'3')->where('dept_id','=',$dept->id)->get(); |
|
205 | +$closed = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '2' || '3')->where('dept_id', '=', $dept->id)->get(); |
|
206 | 206 | $closed = count($closed); |
207 | 207 | // dd($closed); |
208 | 208 | |
209 | -$underprocess = App\Model\helpdesk\Ticket\Tickets::where('status','=','2'||'3')->where('assigned_to','=', '0')->get(); |
|
209 | +$underprocess = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '2' || '3')->where('assigned_to', '=', '0')->get(); |
|
210 | 210 | $underprocess = count($underprocess); |
211 | 211 | // dd($underprocess); |
212 | 212 |
@@ -146,14 +146,14 @@ discard block |
||
146 | 146 | <?php |
147 | 147 | $inbox = App\Model\helpdesk\Ticket\Tickets::get(); |
148 | 148 | ?> |
149 | - <?php $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status','1')->get();?> |
|
150 | - <?php $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '0')->where('status','1')->get(); |
|
151 | - $tickets = App\Model\helpdesk\Ticket\Tickets::where('status','1')->get(); |
|
149 | + <?php $myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status', '1')->get(); ?> |
|
150 | + <?php $unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '0')->where('status', '1')->get(); |
|
151 | + $tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '1')->get(); |
|
152 | 152 | $i = count($tickets); |
153 | 153 | ?> |
154 | 154 | <li> |
155 | 155 | <a href="{{ url('/ticket/open') }}"> |
156 | - <i class="fa fa-envelope"></i> <span>Inbox</span> <small class="label pull-right bg-green"><?php echo $i;?></small> |
|
156 | + <i class="fa fa-envelope"></i> <span>Inbox</span> <small class="label pull-right bg-green"><?php echo $i; ?></small> |
|
157 | 157 | </a> |
158 | 158 | </li> |
159 | 159 | <?php |
@@ -177,7 +177,7 @@ discard block |
||
177 | 177 | <li> |
178 | 178 | <a href="{{url('trash')}}"> |
179 | 179 | <i class="fa fa-trash-o"></i> <span>Trash</span> |
180 | - <?php $deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get();?> |
|
180 | + <?php $deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get(); ?> |
|
181 | 181 | <small class="label pull-right bg-green">{{count($deleted)}}</small> |
182 | 182 | </a> |
183 | 183 | </li> |
@@ -258,7 +258,7 @@ discard block |
||
258 | 258 | <b>Version</b> 0.1 |
259 | 259 | </div> |
260 | 260 | <?php |
261 | - $company = App\Model\helpdesk\Settings\Company::where('id','=','1')->first(); |
|
261 | + $company = App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first(); |
|
262 | 262 | ?> |
263 | 263 | <strong>Copyright © {!! date('Y') !!} <a href="{!! $company->website !!}">{!! $company->company_name !!}</a>.</strong> All rights reserved. Powered by <a href="http://www.faveohelpdesk.com/" target="blank">Faveo</a> |
264 | 264 | </footer> |