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Code Duplication    Length = 5-5 lines in 2 locations

app/Http/Controllers/Agent/helpdesk/TicketController.php 2 locations

@@ 1050-1054 (lines=5) @@
1047 
                        return [$ticket_number, 1];
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                    }
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                }
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            } else {
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                $ticket_number = $this->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status);
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                                    1053
                                    
                                    
                return [$ticket_number, 0];

                                

                                                            

                                    1054
                                    
                                    
            }

                                

                                                            

                                    1055
                                    
                                    
        } else {

                                

                                                            

                                    1056
                                    
                                    
            $ticket_number = $this->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status);

                                

                                                            

                                    1057
                                    
                                    

                                

                                                                                

                                
                                
                                    @@ 1055-1059 (lines=5) @@
                                
                            


                                                            

                                    1052
                                    
                                    

                                

                                                            

                                    1053
                                    
                                    
                return [$ticket_number, 0];

                                

                                                            

                                    1054
                                    
                                    
            }

                                

                                                            

                                    1055
                                    
                                    
        } else {

                                

                                                            

                                    1056
                                    
                                    
            $ticket_number = $this->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $status);

                                

                                                            

                                    1057
                                    
                                    

                                

                                                            

                                    1058
                                    
                                    
            return [$ticket_number, 0];

                                

                                                            

                                    1059
                                    
                                    
        }

                                

                                                            

                                    1060
                                    
                                    
    }

                                

                                                            

                                    1061
                                    
                                    

                                

                                                            

                                    1062
                                    
                                    
    /**