FormController::post_ticket_reply() - Code Metrics - ladybirdweb/faveo-servicedesk-community - Measure and Improve Code Quality continuously with Scrutinizer

FormController::post_ticket_reply() B
last analyzed 2017-01-27 05:23 UTC

↳ Parent: FormController
Complexity

Conditions	3
Paths	9
Size

Total Lines	39
Code Lines	30
Duplication

Lines	0
Ratio	0 %
Importance

Changes
Metric	Value
cc	3
eloc	30
nc	9
nop	2
dl	0
loc	39
rs	8.8571
c	0
b	0
f	0
<?php

namespace App\Http\Controllers\Client\helpdesk;

// controllers
use App\Http\Controllers\Agent\helpdesk\TicketWorkflowController;
use App\Http\Controllers\Controller;
// requests
use App\Http\Requests\helpdesk\ClientRequest;
use App\Model\helpdesk\Agent\Department;
// models
use App\Model\helpdesk\Form\Fields;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Settings\CommonSettings;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Settings\Ticket;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_Priority;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Utility\CountryCode;
use App\User;
use Exception;
// classes
use Form;
use GeoIP;
use Illuminate\Http\Request;
use Input;
use Lang;
use Redirect;

/**
 * FormController.
 *
 * @author      Ladybird <[email protected]>
 */
class FormController extends Controller {

    /**
     * Create a new controller instance.
     * Constructor to check.
     *
     * @return void

     */
    public function __construct(TicketWorkflowController $TicketWorkflowController) {
        $this->middleware('board');
        // creating a TicketController instance
        $this->TicketWorkflowController = $TicketWorkflowController;
class MyClass { }

$x = new MyClass();
$x->foo = true;
    }

    /**
     * getform.
     *
     * @param type Help_topic $topic
     *
     * @return type
     */
    public function getForm(Help_topic $topic, CountryCode $code) {
        if (\Config::get('database.install') == '%0%') {
            return \Redirect::route('licence');
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
        $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
        $email_mandatory = CommonSettings::select('status')->where('option_name', '=', 'email_mandatory')->first();
        if (!\Auth::check() && ($settings->status == 1 || $settings->status == '1')) {
            return redirect('auth/login')->with(['login_require' => 'Please login to your account for submitting a ticket', 'referer' => 'form']);
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
        $location = GeoIP::getLocation();
        $phonecode = $code->where('iso', '=', $location->iso_code)->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
        if (System::first()->status == 1) {
            $topics = $topic->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $codes = $code->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            if ($phonecode->phonecode) {
                $phonecode = $phonecode->phonecode;
            } else {
                $phonecode = '';
            }

            return view('themes.default1.client.helpdesk.form', compact('topics', 'codes', 'email_mandatory'))->with('phonecode', $phonecode);
class A
{
    public function foo() { }
}

class B extends A
{
    public function bar() { }
}

/**
 * @param A|B $x
 */
function someFunction($x)
{
    $x->foo(); // This call is fine as the method exists in A and B.
    $x->bar(); // This method only exists in B and might cause an error.
}
        } else {
            return \Redirect::route('home');
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * This Function to post the form for the ticket.
     *
     * @param type Form_name    $name
     * @param type Form_details $details
     *
     * @return type string
     */
    public function postForm($id, Help_topic $topic) {
        if ($id != 0) {
            $helptopic = $topic->where('id', '=', $id)->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $custom_form = $helptopic->custom_form;
            $values = Fields::where('forms_id', '=', $custom_form)->get();
            if (!$values) {
if (rand(1, 6) > 3) {
//print "Check failed";
} else {
    print "Check succeeded";
}
                
            }
            if ($values) {
                foreach ($values as $form_data) {
                    if ($form_data->type == 'select') {
                        $form_fields = explode(',', $form_data->value);
                        $var = '';
                        foreach ($form_fields as $form_field) {
                            $var .= '<option value="' . $form_field . '">' . $form_field . '</option>';
                        }
                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><select class="form-control" name="' . $form_data->name . '">' . $var . '</select>';
                    } elseif ($form_data->type == 'radio') {

                        $type2 = $form_data->value;
                        $vals = explode(',', $type2);
                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><br/>';
                        foreach ($vals as $val) {
                            echo '<input type="' . $form_data->type . '" name="' . $form_data->name . '"> ' . $form_data->value . '&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
                        }
                        echo '<br/>';
                    } elseif ($form_data->type == 'textarea') {
                        $type3 = $form_data->value;
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
                        echo '<br/><label>' . $form_data->label . '</label></br><textarea id="unique-textarea" name="' . $form_data->name . '" class="form-control" style="height:15%;"></textarea>';
                    } elseif ($form_data->type == 'checkbox') {

                        $type4 = $form_data->value;
                        $checks = explode(',', $type4);
                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><br/>';
                        foreach ($checks as $check) {
                            echo '<input type="' . $form_data->type . '" name="' . $form_data->name . '">&nbsp&nbsp' . $check;
                        }
                    } else {
                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><input type="' . $form_data->type . '" class="form-control"   name="' . $form_data->name . '" />';
                    }
                }
                echo '<br/><br/>';
            }
        } else {
            return;
        }
    }

    /**
     * Posted form.
     *
     * @param type Request $request
     * @param type User    $user
     */
    public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source, Ticket_attachments $ta, CountryCode $code) {

        try {
            $form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token', 'mobile', 'Code', 'priority', 'attachment');
            $name = $request->input('Name');
            $phone = $request->input('Phone');
            if ($request->input('Email')) {
                if ($request->input('Email')) {
                    $email = $request->input('Email');
                } else {
                    $email = null;
                }
            } else {
                $email = null;
            }
            $subject = $request->input('Subject');
            $details = $request->input('Details');
            $phonecode = $request->input('Code');
            if ($request->input('mobile')) {
                $mobile_number = $request->input('mobile');
            } else {
                $mobile_number = null;
            }
            $status = $ticket_settings->first()->status;
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $helptopic = $request->input('helptopic');
            $helpTopicObj = Help_topic::where('id', '=', $helptopic);
            if ($helpTopicObj->exists() && ($helpTopicObj->value('status') == 1)) {
                $department = $helpTopicObj->value('department');
            } else {
                $defaultHelpTopicID = Ticket::where('id', '=', '1')->first()->help_topic;
                $department = Help_topic::where('id', '=', $defaultHelpTopicID)->value('department');
            }
            $sla = $ticket_settings->first()->sla;
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            // $priority = $ticket_settings->first()->priority;

            $default_priority = Ticket_Priority::where('is_default', '=', 1)->first();
            $user_priority = CommonSettings::where('option_name', '=', 'user_priority')->first();
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            if (!($request->input('priority'))) {
                $priority = $default_priority->priority_id;
                if ($helpTopicObj->exists() && ($helpTopicObj->value('status') == 1)) {
                    $priority = $helpTopicObj->value('priority');
                }
            } else {
                $priority = $request->input('priority');
            }
            $source = $ticket_source->where('name', '=', 'web')->first()->id;
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $attachments = $request->file('attachment');
            $collaborator = null;
            $assignto = null;
            if ($helpTopicObj->exists() && ($helpTopicObj->value('status') == 1)) {
                $assignto = $helpTopicObj->value('auto_assign');
            }
            $auto_response = 0;
            $team_assign = null;
            if ($phone != null || $mobile_number != null) {

                $location = GeoIP::getLocation();
                $geoipcode = $code->where('iso', '=', $location->iso_code)->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                if ($phonecode == null) {
                    $data = [
                        'fails' => Lang::get('lang.country-code-required-error'),
                        'phonecode' => $geoipcode->phonecode,
                        'country_code_error' => 1,
                    ];

                    return Redirect::back()->with($data)->withInput($request->except('password'));
                } else {
                    $code = CountryCode::select('phonecode')->where('phonecode', '=', $phonecode)->get();
                    if (!count($code)) {
                        $data = [
                            'fails' => Lang::get('lang.incorrect-country-code-error'),
                            'phonecode' => $geoipcode->phonecode,
                            'country_code_error' => 1,
                        ];

                        return Redirect::back()->with($data)->withInput($request->except('password'));
                    }
                }
            }
            \Event::fire(new \App\Events\ClientTicketFormPost($form_extras, $email, $source));
function acceptsInteger($int) { }

$x = '123'; // string "123"

// Instead of
acceptsInteger($x);

// we recommend to use
acceptsInteger((integer) $x);
            $result = $this->TicketWorkflowController->workflow($email, $name, $subject, $details, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $department, $assignto, $team_assign, $status, $form_extras, $auto_response);
            // dd($result);

            if ($result[1] == 1) {
                $ticketId = Tickets::where('ticket_number', '=', $result[0])->first();
                $thread = Ticket_Thread::where('ticket_id', '=', $ticketId->id)->first();
                if ($attachments != null) {
                    foreach ($attachments as $attachment) {
$collection = json_decode($data, true);
if ( ! is_array($collection)) {
    throw new \RuntimeException('$collection must be an array.');
}

foreach ($collection as $item) { /** ... */ }
                        if ($attachment != null) {
                            $name = $attachment->getClientOriginalName();
                            $type = $attachment->getClientOriginalExtension();
                            $size = $attachment->getSize();
                            $data = file_get_contents($attachment->getRealPath());
                            $attachPath = $attachment->getRealPath();
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
                            $ta->create(['thread_id' => $thread->id, 'name' => $name, 'size' => $size, 'type' => $type, 'file' => $data, 'poster' => 'ATTACHMENT']);
                        }
                    }
                }
                // dd($result);

                return Redirect::back()->with('success', Lang::get('lang.Ticket-has-been-created-successfully-your-ticket-number-is') . ' ' . $result[0] . '. ' . Lang::get('lang.Please-save-this-for-future-reference'));
            } else {
                return Redirect::back()->withInput($request->except('password'))->with('fails', Lang::get('lang.failed-to-create-user-tcket-as-mobile-has-been-taken'));
            }
        } catch (\Exception $ex) {
            return redirect()->back()->with('fails', $ex->getMessage());
        }
//        dd($result);

    }

    /**
     * reply.
     *
     * @param type $value
/**
 * @param array $germany
 * @param array $island
 * @param array $italy
 */
function finale($germany, $island) {
    return "2:1";
}
     *
     * @return type view
     */
    public function post_ticket_reply($id, Request $request) {
        try {
            if ($comment != null) {

                $tickets = Tickets::where('id', '=', $id)->first();
                $thread = Ticket_Thread::where('ticket_id', '=', $tickets->id)->first();

                $subject = $thread->title . '[#' . $tickets->ticket_number . ']';
                $body = $request->input('comment');

                $user_cred = User::where('id', '=', $tickets->user_id)->first();

                $fromaddress = $user_cred->email;
                $fromname = $user_cred->user_name;
                $phone = '';
                $phonecode = '';
                $mobile_number = '';

                $helptopic = $tickets->help_topic_id;
                $sla = $tickets->sla;
                $priority = $tickets->priority_id;
                $source = $tickets->source;
                $collaborator = '';
                $dept = $tickets->dept_id;
                $assign = $tickets->assigned_to;
                $form_data = null;
                $team_assign = null;
                $ticket_status = null;
                $auto_response = 0;

                $this->TicketWorkflowController->workflow($fromaddress, $fromname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response);

                return \Redirect::back()->with('success1', Lang::get('lang.successfully_replied'));
            } else {
                return \Redirect::back()->with('fails1', Lang::get('lang.please_fill_some_data'));
            }
        } catch (Exception $e) {
            return \Redirect::back()->with('fails1', $e->getMessage());
        }
    }

    public function getCustomForm(Request $request) {
        $html = '';
        $helptopic_id = $request->input('helptopic');
        $helptopics = new Help_topic();
        $helptopic = $helptopics->find($helptopic_id);
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
        if (!$helptopic) {
            throw new Exception('We can not find your request');
        }
        $custom_form = $helptopic->custom_form;
        if ($custom_form) {
            $fields = new Fields();
            $forms = new \App\Model\helpdesk\Form\Forms();
            $form_controller = new \App\Http\Controllers\Admin\helpdesk\FormController($fields, $forms);
            $html = $form_controller->renderForm($custom_form);
        }

        return $html;
    }

}

1			<?php
2
3			namespace App\Http\Controllers\Client\helpdesk;
4
5			// controllers
6			use App\Http\Controllers\Agent\helpdesk\TicketWorkflowController;
7			use App\Http\Controllers\Controller;
8			// requests
9			use App\Http\Requests\helpdesk\ClientRequest;
10			use App\Model\helpdesk\Agent\Department;
11			// models
12			use App\Model\helpdesk\Form\Fields;
13			use App\Model\helpdesk\Manage\Help_topic;
14			use App\Model\helpdesk\Settings\CommonSettings;
15			use App\Model\helpdesk\Settings\System;
16			use App\Model\helpdesk\Settings\Ticket;
17			use App\Model\helpdesk\Ticket\Ticket_attachments;
18			use App\Model\helpdesk\Ticket\Ticket_Priority;
19			use App\Model\helpdesk\Ticket\Ticket_source;
20			use App\Model\helpdesk\Ticket\Ticket_Thread;
21			use App\Model\helpdesk\Ticket\Tickets;
22			use App\Model\helpdesk\Utility\CountryCode;
23			use App\User;
24			use Exception;
25			// classes
26			use Form;
27			use GeoIP;
28			use Illuminate\Http\Request;
29			use Input;
30			use Lang;
31			use Redirect;
32
33			/**
34			* FormController.
35			*
36			* @author Ladybird <[email protected]>
37			*/
38			class FormController extends Controller {
39
40			/**
ladybirdweb / faveo-servicedesk-community

FormController::post_ticket_reply() B last analyzed 2017-01-27 05:23 UTC

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FormController::post_ticket_reply() B
last analyzed 2017-01-27 05:23 UTC
