ApiController::unassignedTickets() - Code Metrics - ladybirdweb/faveo-servicedesk-community - Measure and Improve Code Quality continuously with Scrutinizer

ApiController::unassignedTickets() B
last analyzed 2017-01-27 05:23 UTC

↳ Parent: ApiController
Complexity

Conditions	4
Paths	5
Size

Total Lines	45
Code Lines	32
Duplication

Lines	45
Ratio	100 %
Importance

Changes
Metric	Value
cc	4
eloc	32
nc	5
nop	0
dl	45
loc	45
rs	8.5806
c	0
b	0
f	0
<?php

namespace App\Http\Controllers\Api\v1;

use App\Http\Controllers\Agent\helpdesk\TicketController as CoreTicketController;
use App\Http\Controllers\Controller;
//use Illuminate\Support\Facades\Request as Value;

use App\Http\Requests\helpdesk\TicketRequest;
use App\Model\helpdesk\Agent\Department;
use App\Model\helpdesk\Agent\Teams;
use App\Model\helpdesk\Manage\Help_topic;
use App\Model\helpdesk\Manage\Sla_plan;
use App\Model\helpdesk\Settings\System;
use App\Model\helpdesk\Ticket\Ticket_attachments;
use App\Model\helpdesk\Ticket\Ticket_source;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Utility\Priority;
use App\User;
use Exception;
use Illuminate\Http\Request;
use Illuminate\Pagination\LengthAwarePaginator;
use Illuminate\Support\Collection;

/**
 * -----------------------------------------------------------------------------
 * Api Controller
 * -----------------------------------------------------------------------------.
 *
 *
 * @author Vijay Sebastian <[email protected]>
 * @copyright (c) 2016, Ladybird Web Solution
 * @name Faveo HELPDESK
 *
 * @version v1
 */
class ApiController extends Controller
{
    public $user;
    public $request;
    public $ticket;
    public $model;
    public $thread;
    public $attach;
    public $ticketRequest;
    public $faveoUser;
    public $team;
    public $setting;
    public $helptopic;
    public $slaPlan;
    public $department;
    public $priority;
    public $source;

    /**
     * @param Request $request
     */
    public function __construct(Request $request)

    {
        $this->request = $request;

        $this->middleware('jwt.auth');
        $this->middleware('api', ['except' => 'GenerateApiKey']);
        try {
            $user = \JWTAuth::parseToken()->authenticate();
            $this->user = $user;
        } catch (\Tymon\JWTAuth\Exceptions\TokenExpiredException $e) {

        } catch (\Tymon\JWTAuth\Exceptions\JWTException $e) {

        }

        $ticket = new TicketController();
        $this->ticket = $ticket;

        $model = new Tickets();
        $this->model = $model;

        $thread = new Ticket_Thread();
        $this->thread = $thread;

        $attach = new Ticket_attachments();
        $this->attach = $attach;

        $ticketRequest = new TicketRequest();
        $this->ticketRequest = $ticketRequest;

        $faveoUser = new User();
        $this->faveoUser = $faveoUser;

        $faveoUser = new User();
        $this->user = $faveoUser;

        $team = new Teams();
        $this->team = $team;

        $setting = new System();
        $this->setting = $setting;

        $helptopic = new Help_topic();
        $this->helptopic = $helptopic;

        $slaPlan = new Sla_plan();
        $this->slaPlan = $slaPlan;

        $priority = new Priority();
        $this->priority = $priority;

        $department = new Department();
        $this->department = $department;

        $source = new Ticket_source();
        $this->source = $source;
    }

    /**
     * Create Tickets.
     *
     * @method POST
     *
     * @param user_id,subject,body,helptopic,sla,priority,dept
     *
     * @return json
     */
    public function createTicket(\App\Http\Requests\helpdesk\CreateTicketRequest $request, \App\Model\helpdesk\Utility\CountryCode $code)
    {
        try {
            $user_id = $this->request->input('user_id');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}

            $subject = $this->request->input('subject');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $body = $this->request->input('body');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $helptopic = $this->request->input('helptopic');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $sla = $this->request->input('sla');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $priority = $this->request->input('priority');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $header = $this->request->input('cc');
            $dept = $this->request->input('dept');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}

            $assignto = $this->request->input('assignto');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $form_data = $this->request->input('form_data');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $source = $this->request->input('source');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $attach = $this->request->input('attachments');
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            $headers = [];
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            if ($header) {
                $headers = explode(',', $header);
$myVar = 'Value';
$higher = false;

if (rand(1, 6) > 3) {
    $higher = true;
} else {
    $higher = false;
}
            }
            //return $headers;
            /*
             * return s ticket number
             */
            $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
            $NotificationController = new \App\Http\Controllers\Common\NotificationController();
            $core = new CoreTicketController($PhpMailController, $NotificationController);
            $response = $core->post_newticket($request, $code, true);
            //$response = $this->ticket->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach);

            //return $response;
            /*
             * return ticket details
             */
            //dd($response);
            //$result = $this->thread->where('id', $response)->first();

            //$result = $this->attach($result->id,$file);

            return response()->json(compact('response'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'))
                            ->header('Authenticate: xBasic realm', 'fake');
        }
    }

    /**
     * Reply for the ticket.
     *
     * @param TicketRequest $request
/**
 * @param array $germany
 * @param array $island
 * @param array $italy
 */
function finale($germany, $island) {
    return "2:1";
}
     *
     * @return json
     */
    public function ticketReply()
    {
        //dd($this->request->all());

        try {
            $v = \Validator::make($this->request->all(), [
                        'ticket_ID'     => 'required|exists:tickets,id',
                        'reply_content' => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $attach = $this->request->input('attachments');
            $result = $this->ticket->reply($this->thread, $this->request, $this->attach, $attach);
/**
 * @return array|string
 */
function returnsDifferentValues($x) {
    if ($x) {
        return 'foo';
    }

    return array();
}

$x = returnsDifferentValues($y);
if (is_array($x)) {
    // $x is an array.
}
            $result = $result->join('users', 'ticket_thread.user_id', '=', 'users.id')
                    ->select('ticket_thread.*', 'users.first_name as first_name')
                    ->first();

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Edit a ticket.
     *
     * @return json
     */
    public function editTicket()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'ticket_id'       => 'required|exists:tickets,id',
                        'subject'         => 'required',
                        'sla_plan'        => 'required|exists:sla_plan,id',
                        'help_topic'      => 'required|exists:help_topic,id',
                        'ticket_source'   => 'required|exists:ticket_source,id',
                        'ticket_priority' => 'required|exists:ticket_priority,priority_id',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $ticket_id = $this->request->input('ticket_id');
            $result = $this->ticket->ticketEditPost($ticket_id, $this->thread, $this->model);
function acceptsInteger($int) { }

$x = '123'; // string "123"

// Instead of
acceptsInteger($x);

// we recommend to use
acceptsInteger((integer) $x);

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Delete The Ticket.
     *
     * @return json
     */
    public function deleteTicket()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'ticket_id' => 'required|exists:tickets,id',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $id = $this->request->input('ticket_id');

            $result = $this->ticket->delete($id, $this->model);

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get all opened tickets.
     *
     * @return json
     */
    public function openedTickets()
    {
        try {
            //            $result = $this->model->where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', null)->orderBy('id', 'DESC')->get();

//            return response()->json(compact('result'));

            $result = $this->user->join('tickets', function ($join) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->where('isanswered', '=', 0)->where('status', '=', 1)->whereNull('assigned_to');
            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('title');
                    })
                    ->select('first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
                    ->orderBy('ticket_thread.updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->paginate(10)
                    ->toJson();

            return $result;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * Get Unsigned Tickets.
     *
     * @return json
     */
    public function unassignedTickets()

    {
        try {
            //dd('sdhjbc');

//            $result = $this->model->where('assigned_to', '=', null)->where('status', '1')->orderBy('id', 'DESC')->get();
//            return response()->json(compact('result'));
            $user = \JWTAuth::parseToken()->authenticate();
            $unassigned = $this->user->join('tickets', function ($join) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->whereNull('assigned_to')->where('status', '=', 1);
            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('title');
                    })
                    ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
                    ->where(function ($query) use ($user) {
                        if ($user->role != 'admin') {
                            $query->where('tickets.dept_id', '=', $user->primary_dpt);
                        }
                    })
                    ->orderBy('updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->paginate(10)
                    ->toJson();

            return $unassigned;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * Get closed Tickets.
     *
     * @return json
     */
    public function closeTickets()

    {
        try {
            //            $result = $this->model->where('status', '>', 1)->where('status', '<', 4)->orderBy('id', 'DESC')->get();

//            return response()->json(compact('result'));
            $user = \JWTAuth::parseToken()->authenticate();
            $result = $this->user->join('tickets', function ($join) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->where('status', '=', 3)->orWhere('status', '=', 2);
            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('title');
                    })
                    ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
                    ->where(function ($query) use ($user) {
                        if ($user->role != 'admin') {
                            $query->where('tickets.dept_id', '=', $user->primary_dpt);
                        }
                    })
                    ->orderBy('updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->paginate(10)
                    ->toJson();

            return $result;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * Get All agents.
     *
     * @return json
     */
    public function getAgents()
    {
        try {
            $result = $this->faveoUser->where('role', 'agent')->orWhere('role', 'admin')->where('active', 1)->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get All Teams.
     *
     * @return json
     */
    public function getTeams()

    {
        try {
            $result = $this->team->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * To assign a ticket.
     *
     * @return json
     */
    public function assignTicket()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'ticket_id' => 'required',
                        'user'      => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $id = $this->request->input('ticket_id');
            $response = $this->ticket->assign($id);
function acceptsInteger($int) { }

$x = '123'; // string "123"

// Instead of
acceptsInteger($x);

// we recommend to use
acceptsInteger((integer) $x);
            if ($response == 1) {

                $result = 'success';

                return response()->json(compact('result'));
            } else {
                return response()->json(compact('response'));
            }
        } catch (Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get all customers.
     *
     * @return json
     */
    public function getCustomers()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'search' => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $search = $this->request->input('search');
            $result = $this->faveoUser->where('first_name', 'like', '%'.$search.'%')->orWhere('last_name', 'like', '%'.$search.'%')->orWhere('user_name', 'like', '%'.$search.'%')->orWhere('email', 'like', '%'.$search.'%')->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'))
                            ->header('X-Header-One', 'Header Value');
        } catch (Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'))
                            ->header('X-Header-One', 'Header Value');
        }
    }

    /**
     * Get all customers having client_id, client_picture, client_name, client_email, client_phone.
     *
     * @return json
     */
    public function getCustomersWith()
    {
        try {
            $users = $this->user
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                    ->leftJoin('user_assign_organization', 'user_assign_organization.user_id', '=', 'users.id')
                    ->leftJoin('organization', 'organization.id', '=', 'user_assign_organization.org_id')
                    ->where('role', 'user')
                    ->select('users.id', 'user_name', 'first_name', 'last_name', 'email', 'phone_number', 'users.profile_pic', 'organization.name AS company', 'users.active')
                    ->paginate(10)
                    ->toJson();

            //dd($users);
            return $users;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'))
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
                            ->header('Authenticate: xBasic realm', 'fake');
        }
    }

    /**
     * Get a customer by id.
     *
     * @return json
     */
    public function getCustomer()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'user_id' => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $id = $this->request->input('user_id');
            $result = $this->faveoUser->where('id', $id)->where('role', 'user')->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Search tickets.
     *
     * @return json
     */
    public function searchTicket()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'search' => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $search = $this->request->input('search');
            $result = $this->thread->select('ticket_id')->where('title', 'like', '%'.$search.'%')->orWhere('body', 'like', '%'.$search.'%')->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get threads of a ticket.
     *
     * @return json
     */
    public function ticketThreads()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'id' => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
            }
            $id = $this->request->input('id');
            $result = $this->user
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                    ->leftjoin('ticket_thread', 'ticket_thread.user_id', '=', 'users.id')
                    ->select('ticket_thread.id', 'ticket_id', 'user_id', 'poster', 'source', 'title', 'body', 'is_internal', 'format', 'ip_address', 'ticket_thread.created_at', 'ticket_thread.updated_at', 'users.first_name', 'users.last_name', 'users.user_name', 'users.email', 'users.profile_pic')
                    ->where('ticket_id', $id)
                    ->get()
                    ->toJson();

            return $result;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * Check the url is valid or not.
     *
     * @return json
     */
    public function checkUrl()
    {
        //dd($this->request);

        try {
            $v = \Validator::make($this->request->all(), [
                        'url' => 'required|url',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }

            $url = $this->request->input('url');
            if (!str_is('*/', $url)) {
/**
 * @return array|string
 */
function returnsDifferentValues($x) {
    if ($x) {
        return 'foo';
    }

    return array();
}

$x = returnsDifferentValues($y);
if (is_array($x)) {
    // $x is an array.
}
                $url = str_finish($url, '/');
/**
 * @return array|string
 */
function returnsDifferentValues($x) {
    if ($x) {
        return 'foo';
    }

    return array();
}

$x = returnsDifferentValues($y);
if (is_array($x)) {
    // $x is an array.
}
            }

            $url = $url.'/api/v1/helpdesk/check-url?api_key='.$this->request->input('api_key').'&token='.\Config::get('app.token');
            $result = $this->CallGetApi($url);
function acceptsInteger($int) { }

$x = '123'; // string "123"

// Instead of
acceptsInteger($x);

// we recommend to use
acceptsInteger((integer) $x);
            //dd($result);
            return response()->json(compact('result'));
        } catch (\Exception $ex) {
            $error = $e->getMessage();
function someFunction() {
    $x = 5;
    echo $x;
}

            return response()->json(compact('error'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Success for currect url.
     *
     * @return string
     */
    public function urlResult()
    {
        return 'success';
    }

    /**
     * Call curl function for Get Method.
     *
     * @param type $url
     *
     * @return type int|string|json
     */
    public function callGetApi($url)

    {
        $curl = curl_init($url);
        curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
        curl_setopt($curl, CURLOPT_URL, $url);
        curl_setopt($curl, CURLOPT_HEADER, 0);
        curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
        $response = curl_exec($curl);

        if (curl_errno($curl)) {
            echo 'error:'.curl_error($curl);
        }

        return $response;
        curl_close($curl);
function fx() {
    try {
        doSomething();
        return true;
    }
    catch (\Exception $e) {
        return false;
    }

    return false;
}
    }

    /**
     * Call curl function for POST Method.
     *
     * @param type $url
     * @param type $data
     *
     * @return type int|string|json
     */
    public function callPostApi($url, $data)

    {
        $curl = curl_init($url);
        curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
        curl_setopt($curl, CURLOPT_URL, $url);
        curl_setopt($curl, CURLOPT_HEADER, 0);
        curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
        curl_setopt($curl, CURLOPT_POSTFIELDS, $data);
        $response = curl_exec($curl);

        if (curl_errno($curl)) {
            echo 'error:'.curl_error($curl);
        }

        return $response;
        curl_close($curl);
function fx() {
    try {
        doSomething();
        return true;
    }
    catch (\Exception $e) {
        return false;
    }

    return false;
}
    }

    /**
     * To generate api string.
     *
     * @return type | json
     */
    public function generateApiKey()
    {
        try {
            $set = $this->setting->where('id', '1')->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            //dd($set);
            if ($set->api_enable == 1) {
                $key = str_random(32);
                $set->api_key = $key;
                $set->save();
                $result = $set->api_key;

                return response()->json(compact('result'));
            } else {
                $result = 'please enable api';

                return response()->json(compact('result'));
            }
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get help topics.
     *
     * @return json
     */
    public function getHelpTopic()

    {
        try {
            $result = $this->helptopic->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get Sla plans.
     *
     * @return json
     */
    public function getSlaPlan()

    {
        try {
            $result = $this->slaPlan->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get priorities.
     *
     * @return json
     */
    public function getPriority()

    {
        try {
            $result = $this->priority->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Get departments.
     *
     * @return json
     */
    public function getDepartment()

    {
        try {
            $result = $this->department->get();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    /**
     * Getting the tickets.
     *
     * @return type json
     */
    public function getTickets()
    {
        try {
            $tickets = $this->model->orderBy('created_at', 'desc')->paginate(10);
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $tickets->toJson();

            return $tickets;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * Fetching the Inbox details.
     *
     * @return type json
     */
    public function inbox()

    {
        try {
            $user = \JWTAuth::parseToken()->authenticate();
            $inbox = $this->user->join('tickets', function ($join) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->where('status', '=', 1);
            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('ticket_thread.title');
                    })
                    ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'ticket_thread.title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name', 'department.id as department_id', 'users.primary_dpt as user_dpt')
                    ->where(function ($query) use ($user) {
                        if ($user->role != 'admin') {
                            $query->where('tickets.dept_id', '=', $user->primary_dpt);
                        }
                    })
                    ->orderBy('updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->paginate(10)
                    ->toJson();

            return $inbox;
        } catch (\Exception $ex) {
            $error = $ex->getMessage();
            $line = $ex->getLine();
            $file = $ex->getFile();

            return response()->json(compact('error', 'file', 'line'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
class Author {
    private $name;

    public function __construct($name) {
        $this->name = $name;
    }

    public function getName() {
        return $this->name;
    }
}

abstract class Post {
    public function getAuthor() {
        return 'Johannes';
    }
}

class BlogPost extends Post {
    public function getAuthor() {
        return new Author('Johannes');
    }
}

class ForumPost extends Post { /* ... */ }

function my_function(Post $post) {
    echo strtoupper($post->getAuthor());
}
        }
    }

    /**
     * Create internal note.
     *
     * @return type json
     */
    public function internalNote()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'userid'   => 'required|exists:users,id',
                        'ticketid' => 'required|exists:tickets,id',
                        'body'     => 'required',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $userid = $this->request->input('userid');
            $ticketid = $this->request->input('ticketid');

            $body = $this->request->input('body');
            $thread = $this->thread->create(['ticket_id' => $ticketid, 'user_id' => $userid, 'is_internal' => 1, 'body' => $body]);

            return response()->json(compact('thread'));
        } catch (\Exception $ex) {
            $error = $e->getMessage();
function someFunction() {
    $x = 5;
    echo $x;
}
            $line = $e->getLine();
function someFunction() {
    $x = 5;
    echo $x;
}
            $file = $e->getFile();
function someFunction() {
    $x = 5;
    echo $x;
}

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    public function getTrash()

    {
        try {
            $user = \JWTAuth::parseToken()->authenticate();
            $trash = $this->user->join('tickets', function ($join) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->where('status', '=', 5);
            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('title');
                    })
                    ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
                    ->where(function ($query) use ($user) {
                        if ($user->role != 'admin') {
                            $query->where('tickets.dept_id', '=', $user->primary_dpt);
                        }
                    })
                    ->orderBy('updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->paginate(10)
                    ->toJson();

            return $trash;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    public function getMyTicketsAgent()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'user_id' => 'required|exists:users,id',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $id = $this->request->input('user_id');
            if ($this->user->where('id', $id)->first()->role == 'user') {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $error = 'This user is not an Agent or Admin';

                return response()->json(compact('error'));
            }
            //$user = \JWTAuth::parseToken()->authenticate();

            $result = $this->user->join('tickets', function ($join) use ($id) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.assigned_to')
                        ->where('status', '=', 1);
                        //->where('user_id', '=', $id);

            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('title');
                    })
                    ->where('users.id', $id)
                    ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
//                    ->where(function($query) use($user) {

//                        if ($user->role != 'admin') {
//                            $query->where('tickets.dept_id', '=', $user->primary_dpt);
//                        }
//                    })
                    ->orderBy('updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->paginate(10)
                    ->toJson();

            return $result;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    public function getMyTicketsUser()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'user_id' => 'required|exists:users,id',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $id = $this->request->input('user_id');
            if ($this->user->where('id', $id)->first()->role == 'admin' || $this->user->where('id', $id)->first()->role == 'agent') {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $error = 'This is not a client';

                return response()->json(compact('error'));
            }
            $result = $this->user->join('tickets', function ($join) use ($id) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->where('user_id', '=', $id);
            })
                    ->join('department', 'department.id', '=', 'tickets.dept_id')
                    ->join('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
                    ->join('sla_plan', 'sla_plan.id', '=', 'tickets.sla')
                    ->join('help_topic', 'help_topic.id', '=', 'tickets.help_topic_id')
                    ->join('ticket_status', 'ticket_status.id', '=', 'tickets.status')
                    ->join('ticket_thread', function ($join) {
                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
                        ->whereNotNull('title');
                    })
                    ->select('ticket_number', 'tickets.id', 'title', 'ticket_status.name as ticket_status_name')
                    ->orderBy('ticket_thread.updated_at', 'desc')
                    ->groupby('tickets.id')
                    ->distinct()
                    ->get()
                    // ->paginate(10)

                    ->toJson();

            return $result;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    public function getTicketById()
    {
        try {
            $v = \Validator::make($this->request->all(), [
                        'id' => 'required|exists:tickets,id',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $id = $this->request->input('id');
            if (!$this->model->where('id', $id)->first()) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $error = 'There is no Ticket as ticket id: '.$id;

                return response()->json(compact('error'));
            }
            $query = $this->user->join('tickets', function ($join) use ($id) {
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                $join->on('users.id', '=', 'tickets.user_id')
                        ->where('tickets.id', '=', $id);
            });

            $response = $this->differenciateHelpTopic($query)
            ->leftJoin('department', 'tickets.dept_id', '=', 'department.id')
            ->leftJoin('ticket_priority', 'tickets.priority_id', '=', 'ticket_priority.priority_id')
            ->leftJoin('ticket_status', 'tickets.status', '=', 'ticket_status.id')
            ->leftJoin('sla_plan', 'tickets.sla', '=', 'sla_plan.id')
            ->leftJoin('ticket_source', 'tickets.source', '=', 'ticket_source.id');
            //$select = 'users.email','users.user_name','users.first_name','users.last_name','tickets.id','ticket_number','num_sequence','user_id','priority_id','sla','max_open_ticket','captcha','status','lock_by','lock_at','source','isoverdue','reopened','isanswered','is_deleted', 'closed','is_transfer','transfer_at','reopened_at','duedate','closed_at','last_message_at';


            $result = $response->addSelect(
                    'users.email',
                    'users.user_name',
                    'users.first_name',
                    'users.last_name',
                    'tickets.id',
                    'ticket_number',
                    'user_id',
                    'ticket_priority.priority_id',
                    'ticket_priority.priority as priority_name',
                    'department.name as dept_name',
                    'ticket_status.name as status_name',
                    'sla_plan.name as sla_name',
                    'ticket_source.name as source_name',
                    'sla_plan.id as sla',
                    'ticket_status.id as status',
                    'lock_by',
                    'lock_at',
                    'ticket_source.id as source',
                    'isoverdue',
                    'reopened',
                    'isanswered',
                    'is_deleted',
                    'closed',
                    'reopened_at',
                    'duedate',
                    'closed_at',
                    'tickets.created_at',
                    'tickets.updated_at')->first();

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    public function createPagination($array, $perPage)
    {
        try {
            //Get current page form url e.g. &page=6
            $currentPage = LengthAwarePaginator::resolveCurrentPage();

            //Create a new Laravel collection from the array data
            $collection = new Collection($array);

            //Slice the collection to get the items to display in current page
            $currentPageSearchResults = $collection->slice($currentPage * $perPage, $perPage)->all();

            //Create our paginator and pass it to the view
            $paginatedResults = new LengthAwarePaginator($currentPageSearchResults, count($collection), $perPage);

            return $paginatedResults;
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (\TokenExpiredException $e) {

            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }

    public function collaboratorSearch()
    {
        $this->validate($this->request, ['term' => 'required']);
        try {
            $emails = $this->ticket->autosearch();
            //return $emails;
            $user = new User();
            if (count($emails) > 0) {
                foreach ($emails as $key => $email) {
                    $user_model = $user->where('email', $email)->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
                    //return $user_model;
                    $users[$key]['name'] = $user_model->first_name.' '.$user_model->last_name;
foreach ($collection as $item) {
    $myArray['foo'] = $item->getFoo();

    if ($item->hasBar()) {
        $myArray['bar'] = $item->getBar();
    }

    // do something with $myArray
}
                    $users[$key]['email'] = $email;
                    $users[$key]['avatar'] = $this->avatarUrl($email);
                }
            }
            //return $users;

            return response()->json(compact('users'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        }
    }

    public function avatarUrl($email)

    {
        try {
            $user = new User();
            $user = $user->where('email', $email)->first();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            if ($user->profile_pic) {
                $url = url('uploads/profilepic/'.$user->profile_pic);
            } else {
                $url = \Gravatar::src($email);
            }

            return $url;
        } catch (\Exception $ex) {
            //return $ex->getMessage();

            throw new \Exception($ex->getMessage());
        }
    }

    public function addCollaboratorForTicket()

    {
        try {
            $v = \Validator::make(\Input::get(), [

                        'email'     => 'required|email|unique:users',
                        'ticket_id' => 'required',
                            ]
            );
            if ($v->fails()) {
                $error = $v->messages();

                return response()->json(compact('error'));
            }
            $collaborator = $this->ticket->useradd();

            return response()->json(compact('collaborator'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (Tymon\JWTAuth\Exceptions\TokenExpiredException $ex) {

            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        }
    }

    public function getCollaboratorForTicket()

    {
        try {
            $v = \Validator::make(\Input::get(), [

                        'ticket_id' => 'required',
                            ]
            );
            if ($v->fails()) {
                $error = $v->messages();

                return response()->json(compact('error'));
            }
            $collaborator = $this->ticket->getCollaboratorForTicket();

            return response()->json(compact('collaborator'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        } catch (Tymon\JWTAuth\Exceptions\TokenExpiredException $ex) {

            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        }
    }

    public function deleteCollaborator()
    {
        try {
            $v = \Validator::make(\Input::get(), [

                        'ticketid' => 'required',
                        'email'    => 'required',
                            ]
            );
            if ($v->fails()) {
                $result = $v->messages();

                return response()->json(compact('result'));
            }
            $collaborator = $this->ticket->userremove();

            return response()->json(compact('collaborator'));
        } catch (\Exception $ex) {
            $error = $e->getMessage();

            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        }
    }

    public function dependency()
    {
        try {
            $department = $this->department->select('name', 'id')->get()->toArray();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $sla = $this->slaPlan->select('name', 'id')->get()->toArray();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $staff = $this->user->where('role', 'agent')->select('email', 'id')->get()->toArray();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $team = $this->team->select('name', 'id')->get()->toArray();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $priority = \DB::table('ticket_priority')->select('priority', 'priority_id')->get();
            $helptopic = $this->helptopic->select('topic', 'id')->get()->toArray();
class ParentClass {
    private $data = array();

    public function __call($method, array $args) {
        if (0 === strpos($method, 'get')) {
            return $this->data[strtolower(substr($method, 3))];
        }

        throw new \LogicException(sprintf('Unsupported method: %s', $method));
    }
}

/**
 * If this class knows which fields exist, you can specify the methods here:
 *
 * @method string getName()
 */
class SomeClass extends ParentClass { }
            $status = \DB::table('ticket_status')->select('name', 'id')->get();
            $source = \DB::table('ticket_source')->select('name', 'id')->get();
            $result = ['departments' => $department, 'sla' => $sla, 'staffs' => $staff, 'teams' => $team,
                'priorities'         => $priority, 'helptopics' => $helptopic, 'status' => $status, 'sources' => $source, ];

            return response()->json(compact('result'));
        } catch (\Exception $e) {
            $error = $e->getMessage();
            $line = $e->getLine();
            $file = $e->getFile();

            return response()->json(compact('error', 'file', 'line'));
        }
    }

    public function differenciateHelpTopic($query)
    {
        $ticket = $query->first();
        $check = 'department';
        if ($ticket) {
            if ($ticket->dept_id && $ticket->help_topic_id) {
                return $this->getSystem($check, $query);
            }
            if (!$ticket->dept_id && $ticket->help_topic_id) {
                return $query->select('tickets.help_topic_id');
            }
            if ($ticket->dept_id && !$ticket->help_topic_id) {
                return $query->select('tickets.dept_id');
            }
        }

        return $query;
    }

    public function getSystem($check, $query)
    {
        switch ($check) {
            case 'department':
                return $query->select('tickets.dept_id');
            case 'helpTopic':
                return $query->select('tickets.help_topic_id');
            default:
                return $query->select('tickets.dept_id');
        }
    }

    /**
     * Register a user with username and password.
     *
     * @param Request $request
     *
     * @return type json
     */
    public function register(Request $request)
    {
        try {
            $v = \Validator::make($request->all(), [
                        'email'    => 'required|email|unique:users',
                        'password' => 'required|min:6',
            ]);
            if ($v->fails()) {
                $error = $v->errors();

                return response()->json(compact('error'));
            }
            $auth = $this->user;
            $email = $request->input('email');
            $username = $request->input('email');
            $password = \Hash::make($request->input('password'));
            $role = $request->input('role');
            if ($auth->role == 'agent') {
<?php

/**
 * @property int $x
 * @property int $y
 * @property string $text
 */
class MyLabel
{
    private $properties;

    private $allowedProperties = array('x', 'y', 'text');

    public function __get($name)
    {
        if (isset($properties[$name]) && in_array($name, $this->allowedProperties)) {
            return $properties[$name];
        } else {
            return null;
        }
    }

    public function __set($name, $value)
    {
        if (in_array($name, $this->allowedProperties)) {
            $properties[$name] = $value;
        } else {
            throw new \LogicException("Property $name is not defined.");
        }
    }

}
                $role = 'user';
            }
            $user = new User();
            $user->password = $password;
<?php

/**
 * @property int $x
 * @property int $y
 * @property string $text
 */
class MyLabel
{
    private $properties;

    private $allowedProperties = array('x', 'y', 'text');

    public function __get($name)
    {
        if (isset($properties[$name]) && in_array($name, $this->allowedProperties)) {
            return $properties[$name];
        } else {
            return null;
        }
    }

    public function __set($name, $value)
    {
        if (in_array($name, $this->allowedProperties)) {
            $properties[$name] = $value;
        } else {
            throw new \LogicException("Property $name is not defined.");
        }
    }

}
            $user->user_name = $username;
<?php

/**
 * @property int $x
 * @property int $y
 * @property string $text
 */
class MyLabel
{
    private $properties;

    private $allowedProperties = array('x', 'y', 'text');

    public function __get($name)
    {
        if (isset($properties[$name]) && in_array($name, $this->allowedProperties)) {
            return $properties[$name];
        } else {
            return null;
        }
    }

    public function __set($name, $value)
    {
        if (in_array($name, $this->allowedProperties)) {
            $properties[$name] = $value;
        } else {
            throw new \LogicException("Property $name is not defined.");
        }
    }

}
            $user->email = $email;
<?php

/**
 * @property int $x
 * @property int $y
 * @property string $text
 */
class MyLabel
{
    private $properties;

    private $allowedProperties = array('x', 'y', 'text');

    public function __get($name)
    {
        if (isset($properties[$name]) && in_array($name, $this->allowedProperties)) {
            return $properties[$name];
        } else {
            return null;
        }
    }

    public function __set($name, $value)
    {
        if (in_array($name, $this->allowedProperties)) {
            $properties[$name] = $value;
        } else {
            throw new \LogicException("Property $name is not defined.");
        }
    }

}
            $user->role = $role;
<?php

/**
 * @property int $x
 * @property int $y
 * @property string $text
 */
class MyLabel
{
    private $properties;

    private $allowedProperties = array('x', 'y', 'text');

    public function __get($name)
    {
        if (isset($properties[$name]) && in_array($name, $this->allowedProperties)) {
            return $properties[$name];
        } else {
            return null;
        }
    }

    public function __set($name, $value)
    {
        if (in_array($name, $this->allowedProperties)) {
            $properties[$name] = $value;
        } else {
            throw new \LogicException("Property $name is not defined.");
        }
    }

}
            $user->save();

            return response()->json(compact('user'));
        } catch (\Exception $e) {
            $error = $e->getMessage();

            return response()->json(compact('error'));
        }
    }
}

1			<?php
2
3			namespace App\Http\Controllers\Api\v1;
4
5			use App\Http\Controllers\Agent\helpdesk\TicketController as CoreTicketController;
6			use App\Http\Controllers\Controller;
7			//use Illuminate\Support\Facades\Request as Value;
			0 ignored issues – show Unused Code Comprehensibility introduced 2017-01-27 05:23 UTC by Report Bug Copy Issue Report `38%` of this comment could be valid code. Did you maybe forget this after debugging? Sometimes obsolete code just ends up commented out instead of removed. In this case it is better to remove the code once you have checked you do not need it. The code might also have been commented out for debugging purposes. In this case it is vital that someone uncomments it again or your project may behave in very unexpected ways in production. This check looks for comments that seem to be mostly valid code and reports them. Loading history...
8			use App\Http\Requests\helpdesk\TicketRequest;
9			use App\Model\helpdesk\Agent\Department;
10			use App\Model\helpdesk\Agent\Teams;
11			use App\Model\helpdesk\Manage\Help_topic;
12			use App\Model\helpdesk\Manage\Sla_plan;
13			use App\Model\helpdesk\Settings\System;
14			use App\Model\helpdesk\Ticket\Ticket_attachments;
15			use App\Model\helpdesk\Ticket\Ticket_source;
16			use App\Model\helpdesk\Ticket\Ticket_Thread;
17			use App\Model\helpdesk\Ticket\Tickets;
18			use App\Model\helpdesk\Utility\Priority;
19			use App\User;
20			use Exception;
21			use Illuminate\Http\Request;
22			use Illuminate\Pagination\LengthAwarePaginator;
23			use Illuminate\Support\Collection;
24
25			/**
26			* -----------------------------------------------------------------------------
27			* Api Controller
28			* -----------------------------------------------------------------------------.
29			*
30			*
31			* @author Vijay Sebastian <[email protected]>
32			* @copyright (c) 2016, Ladybird Web Solution
33			* @name Faveo HELPDESK
34			*
35			* @version v1
36			*/
37			class ApiController extends Controller
38			{
39			public $user;
ladybirdweb / faveo-servicedesk-community

ApiController::unassignedTickets() B last analyzed 2017-01-27 05:23 UTC

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ApiController::unassignedTickets() B
last analyzed 2017-01-27 05:23 UTC
