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<?php |
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/** |
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* HiPanel tickets module |
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* |
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* @link https://github.com/hiqdev/hipanel-module-ticket |
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* @package hipanel-module-ticket |
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* @license BSD-3-Clause |
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* @copyright Copyright (c) 2015-2017, HiQDev (http://hiqdev.com/) |
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*/ |
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namespace hipanel\modules\ticket\controllers; |
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use hipanel\actions\Action; |
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use hipanel\actions\IndexAction; |
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use hipanel\actions\PrepareAjaxViewAction; |
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use hipanel\actions\PrepareBulkAction; |
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use hipanel\actions\ProxyAction; |
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use hipanel\actions\RedirectAction; |
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use hipanel\actions\SmartCreateAction; |
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use hipanel\actions\SmartPerformAction; |
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use hipanel\actions\SmartUpdateAction; |
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use hipanel\actions\ValidateFormAction; |
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use hipanel\actions\VariantsAction; |
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use hipanel\actions\ViewAction; |
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use hipanel\filters\EasyAccessControl; |
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use hipanel\modules\client\models\Client; |
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use hipanel\modules\client\models\stub\ClientRelationFreeStub; |
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use hipanel\modules\server\models\Server; |
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use hipanel\modules\ticket\models\Thread; |
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use hipanel\modules\ticket\models\ThreadSearch; |
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use hipanel\modules\ticket\models\TicketSettings; |
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use hiqdev\hiart\ResponseErrorException; |
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use Yii; |
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use yii\base\Event; |
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use yii\filters\PageCache; |
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use yii\helpers\ArrayHelper; |
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use yii\web\NotFoundHttpException; |
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use yii\web\Response; |
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/** |
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* Class TicketController. |
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*/ |
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class TicketController extends \hipanel\base\CrudController |
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{ |
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/** |
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* Used to create newModel. |
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* @return string |
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*/ |
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public static function modelClassName() |
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{ |
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return Thread::class; |
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} |
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public function behaviors() |
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{ |
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return array_merge(parent::behaviors(), [ |
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[ |
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'class' => PageCache::class, |
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'only' => ['templates'], |
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'duration' => 7200, // 2h |
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'variations' => [ |
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Yii::$app->user->getId(), |
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], |
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], |
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[ |
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'class' => EasyAccessControl::class, |
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'actions' => [ |
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'create' => 'ticket.create', |
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'answer' => 'ticket.answer', |
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'delete' => 'ticket.delete', |
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'*' => 'ticket.read', |
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], |
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], |
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]); |
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} |
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public function actions() |
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{ |
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return array_merge(parent::actions(), [ |
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'index' => [ |
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'class' => IndexAction::class, |
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'data' => $this->prepareRefs(), |
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'responseVariants' => [ |
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'get-total-count' => fn(VariantsAction $action): int => Thread::find()->count(), |
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], |
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], |
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'view' => [ |
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'class' => ViewAction::class, |
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'findOptions' => $this->getSearchOptions(), |
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'on beforeSave' => function (Event $event) { |
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/** @var PrepareBulkAction $action */ |
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$action = $event->sender; |
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$dataProvider = $action->getDataProvider(); |
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$dataProvider->query->joinWith('answers'); |
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}, |
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'data' => function ($action) { |
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$ticket = $action->model; |
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$attributes = [ |
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'id' => $ticket->recipient_id, |
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'login' => $ticket->recipient, |
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'seller' => $ticket->recipient_seller, |
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'seller_id' => $ticket->recipient_seller_id, |
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]; |
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$isAnonymTicket = $ticket->recipient === 'anonym'; |
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if ($isAnonymTicket) { |
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$attributes['seller'] = $ticket->anonym_seller; |
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} |
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$client = new ClientRelationFreeStub($attributes); |
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if ($isAnonymTicket) { |
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$client->email = $ticket->anonym_email; |
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$client->name = $ticket->anonym_name; |
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} |
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return array_merge(compact('client'), $this->prepareRefs()); |
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}, |
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], |
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'validate-form' => [ |
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'class' => ValidateFormAction::class, |
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], |
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'answer' => [ |
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'class' => SmartUpdateAction::class, |
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'success' => Yii::t('hipanel:ticket', 'Ticket changed'), |
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'POST html' => [ |
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'save' => true, |
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'success' => [ |
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'class' => RedirectAction::class, |
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'url' => function ($action) { |
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return $action->collection->count() > 1 |
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? $action->controller->getSearchUrl() |
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: $action->controller->getActionUrl('view', ['id' => $action->collection->first->id]); |
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}, |
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], |
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'error' => [ |
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'class' => RedirectAction::class, |
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] |
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], |
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], |
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'create' => [ |
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'class' => SmartCreateAction::class, |
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'success' => Yii::t('hipanel:ticket', 'Ticket posted'), |
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'data' => function () { |
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return $this->prepareRefs(); |
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}, |
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], |
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'delete' => [ |
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'class' => SmartPerformAction::class, |
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'success' => Yii::t('hipanel:ticket', 'Ticket deleted'), |
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], |
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'subscribe' => [ |
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'class' => SmartPerformAction::class, |
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'scenario' => 'answer', |
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'success' => Yii::t('hipanel:ticket', 'Subscribed'), |
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'on beforeSave' => function (Event $event) { |
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/** @var Action $action */ |
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$action = $event->sender; |
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foreach ($action->collection->models as $model) { |
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$model->{$this->_subscribeAction[$action->id]} = Yii::$app->user->identity->username; |
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} |
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}, |
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'POST pjax' => [ |
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'save' => true, |
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'success' => [ |
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'class' => ViewAction::class, |
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'view' => '_subscribeButton', |
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'findOptions' => ['with_answers' => 1, 'show_closed' => 1], |
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], |
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], |
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], |
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'unsubscribe' => [ |
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'class' => SmartPerformAction::class, |
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'scenario' => 'answer', |
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'success' => Yii::t('hipanel:ticket', 'Unsubscribed'), |
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'on beforeSave' => function (Event $event) { |
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/** @var Action $action */ |
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$action = $event->sender; |
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foreach ($action->collection->models as $model) { |
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$model->{$this->_subscribeAction[$action->id]} = Yii::$app->user->identity->username; |
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} |
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}, |
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'POST pjax' => [ |
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'save' => true, |
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'success' => [ |
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'class' => ViewAction::class, |
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'view' => '_subscribeButton', |
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'findOptions' => ['with_answers' => 1, 'show_closed' => 1], |
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], |
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], |
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], |
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'close' => [ |
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'class' => SmartPerformAction::class, |
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'scenario' => 'close', |
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'success' => Yii::t('hipanel:ticket', 'Ticket closed'), |
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'on beforeSave' => function (Event $event) { |
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/** @var Action $action */ |
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$action = $event->sender; |
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foreach ($action->collection->models as $model) { |
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$model->{'state'} = Thread::STATE_CLOSE; |
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} |
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}, |
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'POST pjax' => [ |
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'save' => true, |
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'success' => [ |
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'class' => ProxyAction::class, |
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'action' => 'view', |
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'params' => function ($action, $model) { |
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return ['id' => $model->id]; |
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}, |
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], |
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], |
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], |
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'open' => [ |
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'class' => SmartPerformAction::class, |
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'scenario' => 'open', |
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'success' => Yii::t('hipanel:ticket', 'Ticket opened'), |
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'on beforeSave' => function (Event $event) { |
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/** @var Action $action */ |
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$action = $event->sender; |
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foreach ($action->collection->models as $model) { |
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$model->{'state'} = Thread::STATE_OPEN; |
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} |
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}, |
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'POST pjax' => [ |
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'save' => true, |
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'success' => [ |
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'class' => ProxyAction::class, |
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'action' => 'view', |
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'params' => function ($action, $model) { |
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return ['id' => $model->id]; |
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}, |
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], |
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], |
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], |
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'update-answer-modal' => [ |
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'class' => PrepareAjaxViewAction::class, |
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'on beforeSave' => function (Event $event) { |
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/** @var PrepareBulkAction $action */ |
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$action = $event->sender; |
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$dataProvider = $action->getDataProvider(); |
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$dataProvider->query->joinWith('answers'); |
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}, |
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'data' => function ($action, $data) { |
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$answer_id = Yii::$app->request->get('answer_id'); |
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if (!is_numeric($answer_id)) { |
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throw new NotFoundHttpException('Invalid answer_id'); |
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} |
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return ArrayHelper::merge($data, [ |
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'answer_id' => $answer_id, |
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]); |
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}, |
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'findOptions' => $this->getSearchOptions(), |
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'scenario' => 'answer-update', |
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'view' => '_updateAnswerModal', |
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], |
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]); |
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} |
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/** |
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* @var array |
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*/ |
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private $_subscribeAction = ['subscribe' => 'add_watchers', 'unsubscribe' => 'del_watchers']; |
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/** |
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* @return array |
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*/ |
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protected function prepareRefs() |
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{ |
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$state_data = array_merge(['all' => Yii::t('hipanel', 'Show all')], $this->getClassRefs('state', 'hipanel:ticket')); |
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return [ |
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'topic_data' => $this->getRefs('topic,ticket', 'hipanel:ticket'), |
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'state_data' => $state_data, |
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'priority_data' => $this->getPriorities(), |
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]; |
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} |
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/** |
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* @return string |
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*/ |
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public function actionSettings() |
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{ |
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$model = new TicketSettings(); |
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$request = Yii::$app->request; |
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if ($request->isAjax && $model->load($request->post()) && $model->validate()) { |
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$model->setFormData(); |
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Yii::$app->getSession()->setFlash('success', Yii::t('hipanel:ticket', 'Ticket settings saved')); |
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} else { |
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$model->getFormData(); |
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} |
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return $this->render('settings', [ |
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'model' => $model, |
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]); |
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} |
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/** |
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* @param $id |
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* @return \yii\web\Response |
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*/ |
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public function actionPriorityUp($id) |
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{ |
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$options[$id] = ['id' => $id, 'priority' => 'high']; |
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if ($this->_ticketChange($options)) { |
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Yii::$app->getSession()->setFlash('success', |
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Yii::t('hipanel:ticket', 'Priority has been changed to high')); |
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} else { |
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Yii::$app->getSession()->setFlash('error', |
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Yii::t('hipanel:ticket', 'Some error occurred! Priority has not been changed to high')); |
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} |
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return $this->redirect(Yii::$app->request->referrer); |
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} |
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/** |
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* @param $id |
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* @return \yii\web\Response |
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320
|
|
|
*/ |
|
321
|
|
|
public function actionPriorityDown($id) |
|
322
|
|
|
{ |
|
323
|
|
|
$options[$id] = ['id' => $id, 'priority' => 'medium']; |
|
324
|
|
|
if ($this->_ticketChange($options)) { |
|
325
|
|
|
Yii::$app->getSession()->setFlash('success', |
|
326
|
|
|
Yii::t('hipanel:ticket', 'Priority has been changed to medium')); |
|
327
|
|
|
} else { |
|
328
|
|
|
Yii::$app->getSession()->setFlash('error', Yii::t('hipanel:ticket', 'Something goes wrong!')); |
|
329
|
|
|
} |
|
330
|
|
|
|
|
331
|
|
|
return $this->redirect(Yii::$app->request->referrer); |
|
332
|
|
|
} |
|
333
|
|
|
|
|
334
|
|
|
/** |
|
335
|
|
|
* Numerous ticket changes in one method, like BladeRoot did :). |
|
336
|
|
|
* @param array $options |
|
337
|
|
|
* @param string $action |
|
338
|
|
|
* @param bool $batch |
|
339
|
|
|
* @return bool |
|
340
|
|
|
*/ |
|
341
|
|
|
private function _ticketChange($options = [], $action = 'answer', $batch = true) |
|
342
|
|
|
{ |
|
343
|
|
|
try { |
|
344
|
|
|
Thread::perform($action, $options, ['batch' => $batch]); |
|
345
|
|
|
} catch (ResponseErrorException $e) { |
|
346
|
|
|
return false; |
|
347
|
|
|
} |
|
348
|
|
|
|
|
349
|
|
|
return true; |
|
350
|
|
|
} |
|
351
|
|
|
|
|
352
|
|
|
/** |
|
353
|
|
|
* @return string |
|
354
|
|
|
*/ |
|
355
|
|
|
public function actionGetQuotedAnswer() |
|
356
|
|
|
{ |
|
357
|
|
|
$request = Yii::$app->request; |
|
358
|
|
|
if ($request->isAjax) { |
|
359
|
|
|
$id = $request->post('id'); |
|
360
|
|
|
if ($id !== null) { |
|
361
|
|
|
try { |
|
362
|
|
|
$answer = Thread::perform('get-answer', ['id' => $id]); |
|
363
|
|
|
} catch (ResponseErrorException $e) { |
|
364
|
|
|
} |
|
365
|
|
|
if (isset($answer['message'])) { |
|
366
|
|
|
return '> ' . str_replace("\n", "\n> ", $answer['message']); |
|
367
|
|
|
} |
|
368
|
|
|
} |
|
369
|
|
|
} |
|
370
|
|
|
Yii::$app->end(); |
|
371
|
|
|
} |
|
372
|
|
|
|
|
373
|
|
|
/** |
|
374
|
|
|
* @return mixed|string |
|
375
|
|
|
*/ |
|
376
|
|
|
public function actionPreview() |
|
377
|
|
|
{ |
|
378
|
|
|
$request = Yii::$app->request; |
|
379
|
|
|
if ($request->isAjax) { |
|
380
|
|
|
$text = $request->post('text'); |
|
381
|
|
|
if ($text) { |
|
382
|
|
|
return Thread::parseMessage($text); |
|
383
|
|
|
} |
|
384
|
|
|
} |
|
385
|
|
|
Yii::$app->end(); |
|
386
|
|
|
} |
|
387
|
|
|
|
|
388
|
|
|
public function actionGetNewAnswers($id, $answer_id) |
|
389
|
|
|
{ |
|
390
|
|
|
Yii::$app->response->format = Response::FORMAT_JSON; |
|
391
|
|
|
|
|
392
|
|
|
$result = ['id' => $id, 'answer_id' => $answer_id]; |
|
393
|
|
|
|
|
394
|
|
|
try { |
|
395
|
|
|
$data = Thread::perform('get-last-answer-id', ['id' => $id, 'answer_id' => $answer_id]); |
|
396
|
|
|
$result['answer_id'] = $data['answer_id']; |
|
397
|
|
|
if ($data['answer_id'] > $answer_id) { |
|
398
|
|
|
$dataProvider = (new ThreadSearch())->search([]); |
|
399
|
|
|
$dataProvider->query->joinWith('answers'); |
|
400
|
|
|
$dataProvider->query->andWhere(['id' => $id]); |
|
401
|
|
|
$dataProvider->query->andWhere($this->getSearchOptions()); |
|
402
|
|
|
$models = $dataProvider->getModels(); |
|
403
|
|
|
|
|
404
|
|
|
$result['html'] = $this->renderPartial('_answers', ['model' => reset($models)]); |
|
405
|
|
|
} |
|
406
|
|
|
} catch (ResponseErrorException $e) { |
|
407
|
|
|
} |
|
408
|
|
|
|
|
409
|
|
|
return $result; |
|
410
|
|
|
} |
|
411
|
|
|
|
|
412
|
|
|
private function getSearchOptions() |
|
413
|
|
|
{ |
|
414
|
|
|
return ['with_anonym' => 1, 'with_answers' => 1, 'with_files' => 1, 'show_closed' => 1]; |
|
415
|
|
|
} |
|
416
|
|
|
|
|
417
|
|
|
public function getPriorities() |
|
418
|
|
|
{ |
|
419
|
|
|
return $this->getRefs('type,priority', 'hipanel:ticket'); |
|
420
|
|
|
} |
|
421
|
|
|
|
|
422
|
|
|
public function actionRenderClientInfo($id) |
|
423
|
|
|
{ |
|
424
|
|
|
$client = Client::find() |
|
425
|
|
|
->where(['id' => $id]) |
|
426
|
|
|
->joinWith('contact') |
|
427
|
|
|
->andWhere([ |
|
428
|
|
|
'with_servers_count' => 1, |
|
429
|
|
|
'with_hosting_count' => 1, |
|
430
|
|
|
]) |
|
431
|
|
|
->withDomains() |
|
432
|
|
|
->one(); |
|
433
|
|
|
|
|
434
|
|
|
return $this->renderAjax('_clientInfo', ['client' => $client]); |
|
435
|
|
|
} |
|
436
|
|
|
} |
|
437
|
|
|
|