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<?php |
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namespace DigitalEquation\Teamwork\Services; |
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use DigitalEquation\Teamwork\Exceptions\TeamworkHttpException; |
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use DigitalEquation\Teamwork\Exceptions\TeamworkParameterException; |
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use GuzzleHttp\Client; |
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use GuzzleHttp\Exception\ClientException; |
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use GuzzleHttp\Psr7\Response; |
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use GuzzleHttp\Psr7\Stream; |
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class Tickets |
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{ |
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/** |
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* @var \GuzzleHttp\Client |
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*/ |
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private Client $client; |
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/** |
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* Tickets constructor. |
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* |
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* @param \GuzzleHttp\Client $client |
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*/ |
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public function __construct(Client $client) |
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{ |
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$this->client = $client; |
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} |
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/** |
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* Get tickets priorities. |
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* |
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* @return array |
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* @throws \DigitalEquation\Teamwork\Exceptions\TeamworkHttpException |
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* @throws \GuzzleHttp\Exception\GuzzleException |
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* @throws \JsonException |
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*/ |
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public function priorities(): array |
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{ |
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try { |
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/** @var Response $response */ |
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$response = $this->client->get('ticketpriorities.json'); |
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/** @var Stream $body */ |
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$body = $response->getBody(); |
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return json_decode($body->getContents(), true, 512, JSON_THROW_ON_ERROR); |
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} catch (ClientException $e) { |
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throw new TeamworkHttpException($e->getMessage(), 400); |
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} |
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} |
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/** |
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* Get a list of tickets for a customer. |
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* |
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* @param int $customerId |
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* |
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* @return array |
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* @throws \DigitalEquation\Teamwork\Exceptions\TeamworkHttpException |
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* @throws \GuzzleHttp\Exception\GuzzleException |
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* @throws \JsonException |
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*/ |
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public function customer(int $customerId): array |
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{ |
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try { |
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/** @var Response $response */ |
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$response = $this->client->get(sprintf('customers/%s/previoustickets.json', $customerId)); |
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/** @var Stream $body */ |
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$body = $response->getBody(); |
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return json_decode($body->getContents(), true, 512, JSON_THROW_ON_ERROR); |
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} catch (ClientException $e) { |
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throw new TeamworkHttpException($e->getMessage(), 400); |
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} |
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} |
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/** |
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* Send a ticket to teamwork desk. |
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* |
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* @param array $data |
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* |
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* @return array |
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* @throws \DigitalEquation\Teamwork\Exceptions\TeamworkHttpException |
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* @throws \GuzzleHttp\Exception\GuzzleException |
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* @throws \JsonException |
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*/ |
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public function post(array $data): array |
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{ |
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try { |
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/** @var Response $response */ |
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$response = $this->client->post('tickets.json', [ |
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'form_params' => $data, |
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]); |
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/** @var Stream $body */ |
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$body = $response->getBody(); |
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return json_decode($body->getContents(), true, 512, JSON_THROW_ON_ERROR); |
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} catch (ClientException $e) { |
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throw new TeamworkHttpException($e->getMessage(), 400); |
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} |
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} |
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/** |
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* Post a reply to a ticket. |
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* |
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* @param array $data |
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* |
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* @return array |
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* @throws \DigitalEquation\Teamwork\Exceptions\TeamworkHttpException |
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* @throws \DigitalEquation\Teamwork\Exceptions\TeamworkParameterException |
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* @throws \GuzzleHttp\Exception\GuzzleException |
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* @throws \JsonException |
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*/ |
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public function reply(array $data): array |
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{ |
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if (empty($data['ticketId'])) { |
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throw new TeamworkParameterException('The `reply` method expects the passed array param to contain `ticketId`', 400); |
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} |
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try { |
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/** @var Response $response */ |
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$response = $this->client->post(sprintf('tickets/%s.json', $data['ticketId']), [ |
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'form_params' => $data, |
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]); |
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/** @var Stream $body */ |
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$body = $response->getBody(); |
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return json_decode($body->getContents(), true, 512, JSON_THROW_ON_ERROR); |
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} catch (ClientException $e) { |
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throw new TeamworkHttpException($e->getMessage()); |
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} |
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} |
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/** |
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* Get ticket by id. |
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* |
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* @param int $ticketId |
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* |
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* @return array |
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* @throws \DigitalEquation\Teamwork\Exceptions\TeamworkHttpException |
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* @throws \GuzzleHttp\Exception\GuzzleException |
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* @throws \JsonException |
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*/ |
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public function ticket(int $ticketId): array |
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{ |
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try { |
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/** @var Response $response */ |
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$response = $this->client->get(sprintf('tickets/%s.json', $ticketId)); |
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/** @var Stream $body */ |
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$body = $response->getBody(); |
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return json_decode($body->getContents(), true, 512, JSON_THROW_ON_ERROR); |
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} catch (ClientException $e) { |
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throw new TeamworkHttpException($e->getMessage(), 400); |
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} |
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} |
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} |
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