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<?php |
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namespace NotificationChannels\Zendesk; |
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use NotificationChannels\Exception\CouldNotCreateMessage; |
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class ZendeskMessage |
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{ |
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/** @var string */ |
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protected $subject; |
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/** @var array */ |
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protected $requester = []; |
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/** @var string */ |
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protected $description = ''; |
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/** @var string */ |
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protected $type; |
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/** @var string */ |
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protected $status = 'new'; |
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/** @var array */ |
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protected $tags = []; |
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/** @var string */ |
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protected $content = ''; |
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/** @var bool */ |
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protected $isPublic = false; |
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/** @var string */ |
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protected $priority = 'normal'; |
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/** |
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* @param string $subject |
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* |
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* @return static |
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*/ |
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public static function create($subject = '') |
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{ |
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return new static($subject); |
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} |
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/** |
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* @param string $subject |
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*/ |
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public function __construct($subject = '') |
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{ |
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$this->subject = $subject; |
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} |
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/** |
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* Set the ticket subject. |
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* |
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* @param $subject |
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* |
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* @return $this |
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*/ |
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public function subject($subject) |
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{ |
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$this->subject = $subject; |
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return $this; |
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} |
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/** |
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* Set the ticket customer name. |
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* |
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* @param string $name |
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* @param string $email |
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* |
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* @return $this |
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*/ |
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public function from($name, $email) |
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{ |
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$this->requester = [ |
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'name' => $name, |
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'email' => $email, |
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]; |
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return $this; |
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} |
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/** |
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* Set the content message. |
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* |
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* @param $content |
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* @return $this |
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*/ |
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public function content($content) |
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{ |
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$this->content = $content; |
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return $this; |
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} |
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/** |
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* Set the description. |
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* |
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* @param string $description |
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* |
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* @return $this |
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*/ |
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public function description($description) |
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{ |
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$this->description = $description; |
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return $this; |
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} |
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/** |
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* Set the ticket type. |
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* Allowed values are problem, incident, question, or task. |
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* |
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* @param string $type |
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* |
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* @return $this |
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*/ |
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public function type($type) |
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{ |
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if (! in_array($type, ['problem', 'incident', 'question', 'task'])) { |
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throw CouldNotCreateMessage::invalidIndent($priority); |
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} |
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$this->type = $type; |
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return $this; |
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} |
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/** |
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* Set the ticket priority. |
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* Allowed values are urgent, high, normal, or low. |
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* |
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* @param string $priority |
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* |
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* @return $this |
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*/ |
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public function priority($priority) |
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{ |
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if (! in_array($priority, ['urgent', 'high', 'normal', 'low'])) { |
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throw CouldNotCreateMessage::invalidPriority($priority); |
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} |
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$this->priority = $priority; |
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return $this; |
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} |
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/** |
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* Set the ticket status. |
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* Allowed values are new, open, pending, hold, solved or closed. |
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* |
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* @return $this |
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*/ |
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public function status($status) |
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{ |
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$this->status = $status; |
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return $this; |
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} |
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/** |
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* Set the message to be public. |
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* |
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* @return $this |
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*/ |
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public function visible() |
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{ |
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$this->isPublic = true; |
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return $this; |
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} |
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/** |
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* Set an array of tags to add to the ticket. |
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* |
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* @param array $tags |
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* |
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* @return $this |
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*/ |
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public function tags(array $tags) |
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{ |
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$this->tags = $tags; |
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return $this; |
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} |
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/** |
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* @return array |
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*/ |
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public function toArray() |
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{ |
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return [ |
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'subject' => $this->subject, |
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'comment' => [ |
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'body' => $this->content, |
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'public' => $this->isPublic, |
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], |
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'requester' => $this->requester, |
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'description' => $this->description, |
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'type' => $this->type, |
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'status' => $this->status, |
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'tags' => $this->tags, |
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'priority' => $this->priority, |
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]; |
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} |
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} |
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assaqqaf /
zendesk
