ZendeskMessage::ticket() - Code Metrics - Inspection of "Enable notification to update existing ticket" - assaqqaf/zendesk - Measure and Improve Code Quality continuously with Scrutinizer

Completed

Pull Request — master (#13)

by Abdullah

created 2017-01-16 07:14 UTC

ZendeskMessage::ticket() A

↳ Parent: ZendeskMessage

Complexity

Conditions	1
Paths	1

Size

Total Lines	6
Code Lines	3

Duplication

Lines	0
Ratio	0 %

Code Coverage

Tests	3
CRAP Score	1

Importance

Changes

Metric	Value
dl	0
loc	6
ccs	3
cts	3
cp	1
rs	9.4285
c	0
b	0
f	0
cc	1
eloc	3
nc	1
nop	1
crap	1

<?php

namespace NotificationChannels\Zendesk;

use NotificationChannels\Zendesk\Exceptions\CouldNotCreateMessage;

class ZendeskMessage
{
    /** @var int|null */
    protected $ticket;

    /** @var string */
    protected $subject;

    /** @var array */
    protected $requester = [];

    /** @var string */
    protected $description = '';

    /** @var string */
    protected $type;

    /** @var string */
    protected $status = 'new';

    /** @var array */
    protected $tags = [];

    /** @var string */
    protected $content = '';

    /** @var string */
    protected $htmlContent = '';

    /** @var bool */
    protected $isPublic = false;

    /** @var string */
    protected $priority = 'normal';

    /** @var array */
    protected $customFields = [];

    /** @var int */
    protected $groupId = '';

    /**
     * @param string $subject
     *
     * @return static
     */
    public static function create($subject = '', $description = '')
    {
        return new static($subject, $description);
    }

    /**
     * @param string $subject
     */
    public function __construct($subject = '', $description = '')
    {
        $this->subject = $subject;
        $this->description = $description;
        $this->content = $description;
    }

    /**
     * Set the ticket subject.
     *
     * @param $subject
     *
     * @return $this
     */
    public function subject($subject)
    {
        $this->subject = $subject;

        return $this;
    }

    /**
     * Set the ticket customer name.
     *
     * @param string $name
     * @param string $email
     *
     * @return $this
     */
    public function from($name, $email)
    {
        $this->requester = [
            'name' => $name,
            'email' => $email,
        ];

        return $this;
    }

    /**
     * Set the content message.
     *
     * @param $content
     *
     * @return $this
     */
    public function content($content)
    {
        $this->content = $content;

        return $this;
    }

    /**
     * Set the HTML content of message.
     *
     * @param string $html
     *
     * @return $this
     */
    public function htmlContent($html)
    {
        $this->htmlContent = $html;

        return $this;
    }

    /**
     * Set the description.
     *
     * @param string $description
     *
     * @return $this
     */
    public function description($description)
    {
        $this->description = $description;

        return $this;
    }

    /**
     * Set the ticket type.
     * Allowed values are problem, incident, question, or task.
     *
     * @param string $type
     *
     * @return $this
     */
    public function type($type)
    {
        if (! in_array($type, ['problem', 'incident', 'question', 'task'])) {
            throw CouldNotCreateMessage::invalidType($type);
        }
        $this->type = $type;

        return $this;
    }

    /**
     * Set the ticket priority.
     * Allowed values are urgent, high, normal, or low.
     *
     * @param string $priority
     *
     * @return $this
     */
    public function priority($priority)
    {
        if (! in_array($priority, ['urgent', 'high', 'normal', 'low'])) {
            throw CouldNotCreateMessage::invalidPriority($priority);
        }
        $this->priority = $priority;

        return $this;
    }

    /**
     * Set the ticket status.
     * Allowed values are new, open, pending, hold, solved or closed.
     *
     * @return $this
     */
    public function status($status)
    {
        if (! in_array($status, ['new', 'open', 'pending', 'hold', 'solved', 'closed'])) {
            throw CouldNotCreateMessage::invalidStatus($status);
        }
        $this->status = $status;

        return $this;
    }

    /**
     * Set the message to be public.
     *
     * @return $this
     */
    public function visible()
    {
        $this->isPublic = true;

        return $this;
    }

    /**
     * Add a tag to the ticket.
     *
     * @param string $tag
     *
     * @return $this
     */
    public function tag(array $tag)
    {
        $this->tags[] = $tag;

        return $this;
    }

    /**
     * Set the value of custom field in the new ticket.
     *
     * @param int $id
     * @param string $value
     *
     * @return $this
     */
    public function customField($id, $value)
    {
        $this->customFields[] = [
            'id' => $id,
            'value' => $value,
        ];

        return $this;
    }

    /**
     * Set the value of group id.
     *
     * @param int $id
     *
     * @return $this
     */
    public function group($id)
    {
        $this->groupId = $id;

        return $this;
    }

    /**
     * Set the ticket id. If it set the system will update
     * the ticket rather than crate a new ticket.
     *
     * @param int $id
     * @param string $value
/**
 * @param array $germany
 * @param array $island
 * @param array $italy
 */
function finale($germany, $island) {
    return "2:1";
}
     *
     * @return $this
     */
    public function ticket($id)
    {
        $this->ticket = $id;

        return $this;
    }

    /**
     * Return the comment array.
     *
     * @see https://developer.zendesk.com/rest_api/docs/core/ticket_audits#audit-events Documentation of ticket comment.
     *
     * @return array
     */
    public function getComment()
    {
        $comment = [];

        if ($this->htmlContent !== '') {
            $comment['html_body'] = $this->htmlContent;
        }

        if ($this->content !== '') {
            $comment['body'] = $this->content;
        }

        $comment['public'] = $this->isPublic;

        return $comment;
    }

    /**
     * @return array
     */
    public function toArray()
    {
        return [
            'subject' => $this->subject,
            'comment' => $this->getComment(),
            'requester' => $this->requester,
            'description' => $this->description,
            'type' => $this->type,
            'status' => $this->status,
            'tags' => $this->tags,
            'priority' => $this->priority,
            'custom_fields' => $this->customFields,
            'group_id' => $this->groupId,
            'ticket' => $this->ticket,
        ];
    }
}


1		<?php
2
3		namespace NotificationChannels\Zendesk;
4
5		use NotificationChannels\Zendesk\Exceptions\CouldNotCreateMessage;
6
7		class ZendeskMessage
8		{
9		/** @var int\|null */
10		protected $ticket;
11
12		/** @var string */
13		protected $subject;
14
15		/** @var array */
16		protected $requester = [];
17
18		/** @var string */
19		protected $description = '';
20
21		/** @var string */
22		protected $type;
23
24		/** @var string */
25		protected $status = 'new';
26
27		/** @var array */
28		protected $tags = [];
29
30		/** @var string */
31		protected $content = '';
32
33		/** @var string */
34		protected $htmlContent = '';
35
36		/** @var bool */
37		protected $isPublic = false;
38
39		/** @var string */
40		protected $priority = 'normal';
41
42		/** @var array */
43		protected $customFields = [];
44
45		/** @var int */
46		protected $groupId = '';
47
48		/**
49		* @param string $subject
50		*
51		* @return static
52		*/
53	1	public static function create($subject = '', $description = '')
54		{
55	1	return new static($subject, $description);
56		}
57
58		/**
59		* @param string $subject
60		*/
61	10	public function __construct($subject = '', $description = '')
62		{
63	10	$this->subject = $subject;
64	10	$this->description = $description;
65	10	$this->content = $description;
66	10	}
67
68		/**
69		* Set the ticket subject.
70		*
71		* @param $subject
72		*
73		* @return $this
74		*/
75		public function subject($subject)
76		{
77		$this->subject = $subject;
78
79		return $this;
80		}
81
82		/**
83		* Set the ticket customer name.
84		*
85		* @param string $name
86		* @param string $email
87		*
88		* @return $this
89		*/
90	2	public function from($name, $email)
91		{
92	2	$this->requester = [
93	2	'name' => $name,
94	2	'email' => $email,
95		];
96
97	2	return $this;
98		}
99
100		/**
101		* Set the content message.
102		*
103		* @param $content
104		*
105		* @return $this
106		*/
107	3	public function content($content)
108		{
109	3	$this->content = $content;
110
111	3	return $this;
112		}
113
114		/**
115		* Set the HTML content of message.
116		*
117		* @param string $html
118		*
119		* @return $this
120		*/
121		public function htmlContent($html)
122		{
123		$this->htmlContent = $html;
124
125		return $this;
126		}
127
128		/**
129		* Set the description.
130		*
131		* @param string $description
132		*
133		* @return $this
134		*/
135	2	public function description($description)
136		{
137	2	$this->description = $description;
138
139	2	return $this;
140		}
141
142		/**
143		* Set the ticket type.
144		* Allowed values are problem, incident, question, or task.
145		*
146		* @param string $type
147		*
148		* @return $this
149		*/
150	1	public function type($type)
151		{
152	1	if (! in_array($type, ['problem', 'incident', 'question', 'task'])) {
153	1	throw CouldNotCreateMessage::invalidType($type);
154		}
155		$this->type = $type;
156
157		return $this;
158		}
159
160		/**
161		* Set the ticket priority.
162		* Allowed values are urgent, high, normal, or low.
163		*
164		* @param string $priority
165		*
166		* @return $this
167		*/
168	1	public function priority($priority)
169		{
170	1	if (! in_array($priority, ['urgent', 'high', 'normal', 'low'])) {
171	1	throw CouldNotCreateMessage::invalidPriority($priority);
172		}
173		$this->priority = $priority;
174
175		return $this;
176		}
177
178		/**
179		* Set the ticket status.
180		* Allowed values are new, open, pending, hold, solved or closed.
181		*
182		* @return $this
183		*/
184	2	public function status($status)
185		{
186	2	if (! in_array($status, ['new', 'open', 'pending', 'hold', 'solved', 'closed'])) {
187	1	throw CouldNotCreateMessage::invalidStatus($status);
188		}
189	1	$this->status = $status;
190
191	1	return $this;
192		}
193
194		/**
195		* Set the message to be public.
196		*
197		* @return $this
198		*/
199	2	public function visible()
200		{
201	2	$this->isPublic = true;
202
203	2	return $this;
204		}
205
206		/**
207		* Add a tag to the ticket.
208		*
209		* @param string $tag
210		*
211		* @return $this
212		*/
213		public function tag(array $tag)
214		{
215		$this->tags[] = $tag;
216
217		return $this;
218		}
219
220		/**
221		* Set the value of custom field in the new ticket.
222		*
223		* @param int $id
224		* @param string $value
225		*
226		* @return $this
227		*/
228		public function customField($id, $value)
229		{
230		$this->customFields[] = [
231		'id' => $id,
232		'value' => $value,
233		];
234
235		return $this;
236		}
237
238		/**
239		* Set the value of group id.
240		*
241		* @param int $id
242		*
243		* @return $this
244		*/
245		public function group($id)
246		{
247		$this->groupId = $id;
248
249		return $this;
250		}
251
252		/**
253		* Set the ticket id. If it set the system will update
254		* the ticket rather than crate a new ticket.
255		*
256		* @param int $id
257		* @param string $value
		0 ignored issues – show Bug introduced 2017-01-16 06:38 UTC by Report Bug Copy Issue Report There is no parameter named `$value`. Was it maybe removed? This check looks for PHPDoc comments describing methods or function parameters that do not exist on the corresponding method or function. Consider the following example. The parameter `$italy` is not defined by the method `finale(...)`. /** * @param array $germany * @param array $island * @param array $italy */ function finale($germany, $island) { return "2:1"; } The most likely cause is that the parameter was removed, but the annotation was not. Loading history...
258		*
259		* @return $this
260		*/
261		public function ticket($id)
262	1	{
263		$this->ticket = $id;
264	1
265		return $this;
266	1	}
267
268		/**
269		* Return the comment array.
270		*
271		* @see https://developer.zendesk.com/rest_api/docs/core/ticket_audits#audit-events Documentation of ticket comment.
272		*
273		* @return array
274		*/
275		public function getComment()
276	7	{
277		$comment = [];
278	7
279		if ($this->htmlContent !== '') {
280	7	$comment['html_body'] = $this->htmlContent;
281		}
282
283		if ($this->content !== '') {
284	7	$comment['body'] = $this->content;
285	3	}
286	3
287		$comment['public'] = $this->isPublic;
288	7
289		return $comment;
290	7	}
291
292		/**
293		* @return array
294		*/
295		public function toArray()
296	7	{
297		return [
298		'subject' => $this->subject,
299	7	'comment' => $this->getComment(),
300	7	'requester' => $this->requester,
301	7	'description' => $this->description,
302	7	'type' => $this->type,
303	7	'status' => $this->status,
304	7	'tags' => $this->tags,
305	7	'priority' => $this->priority,
306	7	'custom_fields' => $this->customFields,
307	7	'group_id' => $this->groupId,
308	7	'ticket' => $this->ticket,
309	7	];
310	7	}
311		}
312

assaqqaf / zendesk

Pull Request — master (#13)

ZendeskMessage::ticket() A

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