NotificationChannels\Zendesk\ZendeskMessage

Complexity

Total Complexity

14

Size/Duplication

Total Lines	204
Duplicated Lines	0 %

Coupling/Cohesion

Components	1
Dependencies	0

Test Coverage

Coverage

56%

Importance

Changes

0

12 Methods

Rating	Name	Duplication	Size	Complexity
A	create()	0	4	1
A	__construct()	0	5	1
A	subject()	0	6	1
A	from()	0	9	1
A	content()	0	7	1
A	description()	0	6	1
A	type()	0	9	2
A	priority()	0	9	2
A	status()	0	6	1
A	visible()	0	6	1
A	tags()	0	6	1
A	toArray()	0	16	1

<?php

namespace NotificationChannels\Zendesk;

use NotificationChannels\Exception\CouldNotCreateMessage;

class ZendeskMessage
{
    /** @var string */
    protected $subject;

    /** @var array */
    protected $requester = [];

    /** @var string */
    protected $description = '';

    /** @var string */
    protected $type;

    /** @var string */
    protected $status = 'new';

    /** @var array */
    protected $tags = [];

    /** @var string */
    protected $content = '';

    /** @var bool */
    protected $isPublic = false;

    /** @var string */
    protected $priority = 'normal';

    /**
     * @param string $subject
     *
     * @return static
     */
    public static function create($subject = '', $description = '')
    {
        return new static($subject, $description);
    }

    /**
     * @param string $subject
     */
    public function __construct($subject = '', $description = '')
    {
        $this->subject = $subject;
        $this->content($description);
    }

    /**
     * Set the ticket subject.
     *
     * @param $subject
     *
     * @return $this
     */
    public function subject($subject)
    {
        $this->subject = $subject;

        return $this;
    }

    /**
     * Set the ticket customer name.
     *
     * @param string $name
     * @param string $email
     *
     * @return $this
     */
    public function from($name, $email)
    {
        $this->requester = [
            'name' => $name,
            'email' => $email,
        ];

        return $this;
    }

    /**
     * Set the content message.
     *
     * @param $content
     *
     * @return $this
     */
    public function content($content)
    {
        $this->description = $content;
        $this->content = $content;

        return $this;
    }

    /**
     * Set the description.
     *
     * @param string $description
     *
     * @return $this
     */
    public function description($description)
    {
        $this->description = $description;

        return $this;
    }

    /**
     * Set the ticket type.
     * Allowed values are problem, incident, question, or task.
     *
     * @param string $type
     *
     * @return $this
     */
    public function type($type)
    {
        if (! in_array($type, ['problem', 'incident', 'question', 'task'])) {
            throw CouldNotCreateMessage::invalidIndent($priority);
        }
        $this->type = $type;

        return $this;
    }

    /**
     * Set the ticket priority.
     * Allowed values are urgent, high, normal, or low.
     *
     * @param string $priority
     *
     * @return $this
     */
    public function priority($priority)
    {
        if (! in_array($priority, ['urgent', 'high', 'normal', 'low'])) {
            throw CouldNotCreateMessage::invalidPriority($priority);
        }
        $this->priority = $priority;

        return $this;
    }

    /**
     * Set the ticket status.
     * Allowed values are new, open, pending, hold, solved or closed.
     *
     * @return $this
     */
    public function status($status)
    {
        $this->status = $status;

        return $this;
    }

    /**
     * Set the message to be public.
     *
     * @return $this
     */
    public function visible()
    {
        $this->isPublic = true;

        return $this;
    }

    /**
     * Set an array of tags to add to the ticket.
     *
     * @param array $tags
     *
     * @return $this
     */
    public function tags(array $tags)
    {
        $this->tags = $tags;

        return $this;
    }

    /**
     * @return array
     */
    public function toArray()
    {
        return [
            'subject' => $this->subject,
            'comment' => [
                'body' => $this->content,
                'public' => $this->isPublic,
            ],
            'requester' => $this->requester,
            'description' => $this->description,
            'type' => $this->type,
            'status' => $this->status,
            'tags' => $this->tags,
            'priority' => $this->priority,
        ];
    }
}