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<?php |
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namespace NotificationChannels\Zendesk; |
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use Illuminate\Support\Arr; |
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use Zendesk\API\HttpClient; |
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use Illuminate\Notifications\Notification; |
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use NotificationChannels\Zendesk\Events\ZendeskTicketWasCreated; |
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use NotificationChannels\Zendesk\Events\ZendeskTicketWasUpdated; |
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use NotificationChannels\Zendesk\Exceptions\CouldNotSendNotification; |
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class ZendeskChannel |
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{ |
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/** @var HttpClient */ |
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protected $client; |
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/** @var array */ |
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protected $parameters; |
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/** @param HttpClient $client */ |
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public function __construct(HttpClient $client) |
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{ |
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$this->client = $client; |
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} |
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/** |
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* Send the given notification. |
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* |
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* @param mixed $notifiable |
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* @param \Illuminate\Notifications\Notification $notification |
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* |
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* @throws \NotificationChannels\Zendesk\Exceptions\InvalidConfiguration |
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* @throws \NotificationChannels\Zendesk\Exceptions\CouldNotSendNotification |
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*/ |
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public function send($notifiable, Notification $notification) |
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{ |
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$this->parameters = $notification->toZendesk($notifiable)->toArray(); |
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$id = $this->parameters['ticket']; |
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if (! is_null($id)) { |
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return $this->updateTicket($id); |
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} |
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return $this->createNewTicket($notifiable); |
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} |
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/** |
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* Send update ticket request. |
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* |
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* @param int $id |
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*/ |
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View Code Duplication |
private function updateTicket($id) |
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{ |
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$this->prepareUpdateParameters(); |
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try { |
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$response = $this->client->tickets()->update($id, $this->parameters); |
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event(new ZendeskTicketWasUpdated($response)); |
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} catch (\Exception $e) { |
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throw CouldNotSendNotification::serviceRespondedWithAnError($e->getMessage()); |
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} |
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} |
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/** |
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* Send create ticket request. |
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* |
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* @param mixed $notifiable |
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*/ |
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View Code Duplication |
private function createNewTicket($notifiable) |
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{ |
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$this->prepareCreateParameters($notifiable); |
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try { |
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$response = $this->client->tickets()->create($this->parameters); |
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event(new ZendeskTicketWasCreated($response)); |
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} catch (\Exception $e) { |
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throw CouldNotSendNotification::serviceRespondedWithAnError($e->getMessage()); |
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} |
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} |
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/** |
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* Prepare the parameters before update request send. |
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*/ |
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public function prepareUpdateParameters() |
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{ |
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unset($this->parameters['subject'], $this->parameters['requester'], $this->parameters['description'], $this->parameters['ticket'], $this->parameters['type'], $this->parameters['group_id']); |
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} |
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/** |
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* Prepare the parameters before create request send. |
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* |
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* @param mixed $notifiable |
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*/ |
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private function prepareCreateParameters($notifiable) |
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{ |
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// Check if the requester data is not set |
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if (! isset($this->parameters['requester']['name']) || $this->parameters['requester']['name'] === '') { |
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$routing = collect($notifiable->routeNotificationFor('Zendesk')); |
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if (! Arr::has($routing, ['name', 'email'])) { |
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return; |
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} |
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$this->parameters['requester']['name'] = $routing['name']; |
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$this->parameters['requester']['email'] = $routing['email']; |
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} |
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unset($this->parameters['ticket']); |
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} |
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} |
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assaqqaf /
zendesk
