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<?php |
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/* Copyright (C) 2013-2015 Jean-François FERRY <[email protected]> |
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* Copyright (C) 2016 Christophe Battarel <[email protected]> |
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* Copyright (C) 2019-2024 Frédéric France <[email protected]> |
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* Copyright (C) 2021 Juanjo Menent <[email protected]> |
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* Copyright (C) 2021 Alexandre Spangaro <[email protected]> |
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* Copyright (C) 2023 Charlene Benke <[email protected]> |
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* Copyright (C) 2024 MDW <[email protected]> |
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* Copyright (C) 2024 Irvine FLEITH <[email protected]> |
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* Copyright (C) 2024 Rafael San José <[email protected]> |
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* |
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* This program is free software; you can redistribute it and/or modify |
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* it under the terms of the GNU General Public License as published by |
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* the Free Software Foundation; either version 3 of the License, or |
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* (at your option) any later version. |
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* |
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* This program is distributed in the hope that it will be useful, |
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* but WITHOUT ANY WARRANTY; without even the implied warranty of |
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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* GNU General Public License for more details. |
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* |
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* You should have received a copy of the GNU General Public License |
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* along with this program. If not, see <https://www.gnu.org/licenses/>. |
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*/ |
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namespace Dolibarr\Code\Core\Classes; |
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use Dolibarr\Code\Categories\Classes\Categorie; |
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use Dolibarr\Code\Contact\Classes\Contact; |
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use Dolibarr\Code\Societe\Classes\Societe; |
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use Dolibarr\Code\Ticket\Classes\Ticket; |
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use Dolibarr\Code\User\Classes\User; |
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use DoliDB; |
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/** |
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* \file htdocs/core/class/html.formticket.class.php |
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* \ingroup ticket |
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* \brief File of class to generate the form for creating a new ticket. |
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*/ |
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if (!class_exists('FormCompany')) { |
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include DOL_DOCUMENT_ROOT . '/core/class/html.formcompany.class.php'; |
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} |
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/** |
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* Class to generate the form for creating a new ticket. |
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* Usage: $formticket = new FormTicket($db) |
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* $formticket->proprietes = 1 or string or array of values |
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* $formticket->show_form() shows the form |
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* |
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* @package Ticket |
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*/ |
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class FormTicket |
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{ |
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/** |
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* @var DoliDB Database handler. |
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*/ |
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public $db; |
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/** |
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* @var string A hash value of the ticket. Duplicate of ref but for public purposes. |
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*/ |
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public $track_id; |
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/** |
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* @var string Email $trackid. Used also for the $keytoavoidconflict to name session vars to upload files. |
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*/ |
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public $trackid; |
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/** |
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* @var int ID |
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*/ |
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public $fk_user_create; |
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public $message; |
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public $topic_title; |
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public $action; |
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public $withtopic; |
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public $withemail; |
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/** |
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* @var int $withsubstit Show substitution array |
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*/ |
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public $withsubstit; |
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public $withfile; |
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public $withfilereadonly; |
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public $backtopage; |
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public $ispublic; // to show information or not into public form |
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public $withtitletopic; |
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public $withtopicreadonly; |
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public $withreadid; |
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public $withcompany; // to show company drop-down list |
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public $withfromsocid; |
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public $withfromcontactid; |
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public $withnotifytiersatcreate; |
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public $withusercreate; // to show name of creating user in form |
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public $withcreatereadonly; |
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/** |
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* @var int withextrafields |
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*/ |
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public $withextrafields; |
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public $withref; // to show ref field |
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public $withcancel; |
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public $type_code; |
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public $category_code; |
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public $severity_code; |
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/** |
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* |
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* @var array $substit Substitutions |
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*/ |
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public $substit = array(); |
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public $param = array(); |
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/** |
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* @var string Error code (or message) |
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*/ |
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public $error; |
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public $errors = array(); |
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/** |
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* Constructor |
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* |
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* @param DoliDB $db Database handler |
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*/ |
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public function __construct($db) |
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{ |
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global $conf; |
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$this->db = $db; |
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$this->action = 'add'; |
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$this->withcompany = !getDolGlobalInt("TICKETS_NO_COMPANY_ON_FORM") && isModEnabled("societe"); |
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$this->withfromsocid = 0; |
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$this->withfromcontactid = 0; |
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$this->withreadid = 0; |
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//$this->withtitletopic=''; |
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$this->withnotifytiersatcreate = 0; |
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$this->withusercreate = 1; |
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$this->withcreatereadonly = 1; |
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$this->withemail = 0; |
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$this->withref = 0; |
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$this->withextrafields = 0; // to show extrafields or not |
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//$this->withtopicreadonly=0; |
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} |
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/** |
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* |
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* Check required fields |
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* |
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* @param array<string, array<string, string>> $fields Array of fields to check |
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* @param int $errors Reference of errors variable |
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* @return void |
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*/ |
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public static function checkRequiredFields(array $fields, int &$errors) |
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{ |
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global $langs; |
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foreach ($fields as $field => $type) { |
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if (!GETPOST($field, $type['check'])) { |
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$errors++; |
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setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities($type['langs'])), null, 'errors'); |
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} |
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} |
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} |
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/** |
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* Show the form to input ticket |
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* |
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* @param int $withdolfichehead With dol_get_fiche_head() and dol_get_fiche_end() |
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* @param string $mode Mode ('create' or 'edit') |
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* @param int $public 1=If we show the form for the public interface |
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* @param Contact|null $with_contact [=NULL] Contact to link to this ticket if it exists |
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* @param string $action [=''] Action in card |
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* @param ?Ticket $object [=NULL] Ticket object |
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* @return void |
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*/ |
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public function showForm($withdolfichehead = 0, $mode = 'edit', $public = 0, Contact $with_contact = null, $action = '', Ticket $object = null) |
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{ |
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global $conf, $langs, $user, $hookmanager; |
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// Load translation files required by the page |
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$langs->loadLangs(array('other', 'mails', 'ticket')); |
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if ($mode == 'create') { |
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$ref = GETPOSTISSET("ref") ? GETPOST("ref", 'alpha') : ''; |
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$type_code = GETPOSTISSET('type_code') ? GETPOST('type_code', 'alpha') : ''; |
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$category_code = GETPOSTISSET('category_code') ? GETPOST('category_code', 'alpha') : ''; |
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$severity_code = GETPOSTISSET('severity_code') ? GETPOST('severity_code', 'alpha') : ''; |
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$subject = GETPOSTISSET('subject') ? GETPOST('subject', 'alpha') : ''; |
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$email = GETPOSTISSET('email') ? GETPOST('email', 'alpha') : ''; |
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$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : ''; |
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$projectid = GETPOSTISSET('projectid') ? GETPOST('projectid', 'int') : ''; |
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$user_assign = GETPOSTISSET('fk_user_assign') ? GETPOSTINT('fk_user_assign') : $this->fk_user_create; |
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} else { |
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$ref = GETPOSTISSET("ref") ? GETPOST("ref", 'alpha') : $object->ref; |
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$type_code = GETPOSTISSET('type_code') ? GETPOST('type_code', 'alpha') : $object->type_code; |
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$category_code = GETPOSTISSET('category_code') ? GETPOST('category_code', 'alpha') : $object->category_code; |
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$severity_code = GETPOSTISSET('severity_code') ? GETPOST('severity_code', 'alpha') : $object->severity_code; |
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$subject = GETPOSTISSET('subject') ? GETPOST('subject', 'alpha') : $object->subject; |
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$email = GETPOSTISSET('email') ? GETPOST('email', 'alpha') : $object->email_from; |
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$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : $object->message; |
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$projectid = GETPOSTISSET('projectid') ? GETPOST('projectid', 'int') : $object->fk_project; |
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$user_assign = GETPOSTISSET('fk_user_assign') ? GETPOSTINT('fk_user_assign') : $object->fk_user_assign; |
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} |
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$form = new Form($this->db); |
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$formcompany = new FormCompany($this->db); |
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$ticketstatic = new Ticket($this->db); |
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$soc = new Societe($this->db); |
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if (!empty($this->withfromsocid) && $this->withfromsocid > 0) { |
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$soc->fetch($this->withfromsocid); |
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} |
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$ticketstat = new Ticket($this->db); |
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$extrafields = new ExtraFields($this->db); |
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$extrafields->fetch_name_optionals_label($ticketstat->table_element); |
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print "\n<!-- Begin form TICKET -->\n"; |
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if ($withdolfichehead) { |
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print dol_get_fiche_head(null, 'card', '', 0, ''); |
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} |
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print '<form method="POST" ' . ($withdolfichehead ? '' : 'style="margin-bottom: 30px;" ') . 'name="ticket" id="form_create_ticket" enctype="multipart/form-data" action="' . (!empty($this->param["returnurl"]) ? $this->param["returnurl"] : $_SERVER['PHP_SELF']) . '">'; |
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print '<input type="hidden" name="token" value="' . newToken() . '">'; |
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print '<input type="hidden" name="action" value="' . $this->action . '">'; |
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if (!empty($object->id)) print '<input type="hidden" name="id" value="' . $object->id . '">'; |
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print '<input type="hidden" name="trackid" value="' . $this->trackid . '">'; |
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foreach ($this->param as $key => $value) { |
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print '<input type="hidden" name="' . $key . '" value="' . $value . '">'; |
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} |
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print '<input type="hidden" name="fk_user_create" value="' . $this->fk_user_create . '">'; |
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print '<table class="border centpercent">'; |
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if ($this->withref) { |
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// Ref |
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$defaultref = $ticketstat->getDefaultRef(); |
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if ($mode == 'edit') { |
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$defaultref = $object->ref; |
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} |
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print '<tr><td class="titlefieldcreate"><span class="fieldrequired">' . $langs->trans("Ref") . '</span></td><td>'; |
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print '<input type="text" name="ref" value="' . dol_escape_htmltag($defaultref) . '">'; |
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print '</td></tr>'; |
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} |
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// TITLE |
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if ($this->withemail) { |
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print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">' . $langs->trans("Email") . '</span></label></td><td>'; |
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print '<input class="text minwidth200" id="email" name="email" value="' . $email . '" autofocus>'; |
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print '</td></tr>'; |
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if ($with_contact) { |
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// contact search and result |
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$html_contact_search = ''; |
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$html_contact_search .= '<tr id="contact_search_line">'; |
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$html_contact_search .= '<td class="titlefield">'; |
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$html_contact_search .= '<label for="contact"><span class="fieldrequired">' . $langs->trans('Contact') . '</span></label>'; |
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$html_contact_search .= '<input type="hidden" id="contact_id" name="contact_id" value="" />'; |
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$html_contact_search .= '</td>'; |
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$html_contact_search .= '<td id="contact_search_result"></td>'; |
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$html_contact_search .= '</tr>'; |
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print $html_contact_search; |
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// contact lastname |
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$html_contact_lastname = ''; |
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$html_contact_lastname .= '<tr id="contact_lastname_line" class="contact_field"><td class="titlefield"><label for="contact_lastname"><span class="fieldrequired">' . $langs->trans('Lastname') . '</span></label></td><td>'; |
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$html_contact_lastname .= '<input type="text" id="contact_lastname" name="contact_lastname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_lastname') ? GETPOST('contact_lastname', 'alphanohtml') : '') . '" />'; |
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$html_contact_lastname .= '</td></tr>'; |
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print $html_contact_lastname; |
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// contact firstname |
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$html_contact_firstname = ''; |
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$html_contact_firstname .= '<tr id="contact_firstname_line" class="contact_field"><td class="titlefield"><label for="contact_firstname"><span class="fieldrequired">' . $langs->trans('Firstname') . '</span></label></td><td>'; |
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291
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|
|
$html_contact_firstname .= '<input type="text" id="contact_firstname" name="contact_firstname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_firstname') ? GETPOST('contact_firstname', 'alphanohtml') : '') . '" />'; |
|
292
|
|
|
$html_contact_firstname .= '</td></tr>'; |
|
293
|
|
|
print $html_contact_firstname; |
|
294
|
|
|
// company name |
|
295
|
|
|
$html_company_name = ''; |
|
296
|
|
|
$html_company_name .= '<tr id="contact_company_name_line" class="contact_field"><td><label for="company_name"><span>' . $langs->trans('Company') . '</span></label></td><td>'; |
|
297
|
|
|
$html_company_name .= '<input type="text" id="company_name" name="company_name" value="' . dol_escape_htmltag(GETPOSTISSET('company_name') ? GETPOST('company_name', 'alphanohtml') : '') . '" />'; |
|
298
|
|
|
$html_company_name .= '</td></tr>'; |
|
299
|
|
|
print $html_company_name; |
|
300
|
|
|
// contact phone |
|
301
|
|
|
$html_contact_phone = ''; |
|
302
|
|
|
$html_contact_phone .= '<tr id="contact_phone_line" class="contact_field"><td><label for="contact_phone"><span>' . $langs->trans('Phone') . '</span></label></td><td>'; |
|
303
|
|
|
$html_contact_phone .= '<input type="text" id="contact_phone" name="contact_phone" value="' . dol_escape_htmltag(GETPOSTISSET('contact_phone') ? GETPOST('contact_phone', 'alphanohtml') : '') . '" />'; |
|
304
|
|
|
$html_contact_phone .= '</td></tr>'; |
|
305
|
|
|
print $html_contact_phone; |
|
306
|
|
|
|
|
307
|
|
|
// search contact form email |
|
308
|
|
|
$langs->load('errors'); |
|
309
|
|
|
print '<script nonce="' . getNonce() . '" type="text/javascript"> |
|
310
|
|
|
jQuery(document).ready(function() { |
|
311
|
|
|
var contact = jQuery.parseJSON("' . dol_escape_js(json_encode($with_contact), 2) . '"); |
|
312
|
|
|
jQuery("#contact_search_line").hide(); |
|
313
|
|
|
if (contact) { |
|
314
|
|
|
if (contact.id > 0) { |
|
315
|
|
|
jQuery("#contact_search_line").show(); |
|
316
|
|
|
jQuery("#contact_id").val(contact.id); |
|
317
|
|
|
jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname); |
|
318
|
|
|
jQuery(".contact_field").hide(); |
|
319
|
|
|
} else { |
|
320
|
|
|
jQuery(".contact_field").show(); |
|
321
|
|
|
} |
|
322
|
|
|
} |
|
323
|
|
|
|
|
324
|
|
|
jQuery("#email").change(function() { |
|
325
|
|
|
jQuery("#contact_search_line").show(); |
|
326
|
|
|
jQuery("#contact_search_result").html("' . dol_escape_js($langs->trans('Select2SearchInProgress')) . '"); |
|
327
|
|
|
jQuery("#contact_id").val(""); |
|
328
|
|
|
jQuery("#contact_lastname").val(""); |
|
329
|
|
|
jQuery("#contact_firstname").val(""); |
|
330
|
|
|
jQuery("#company_name").val(""); |
|
331
|
|
|
jQuery("#contact_phone").val(""); |
|
332
|
|
|
|
|
333
|
|
|
jQuery.getJSON( |
|
334
|
|
|
"' . dol_escape_js(dol_buildpath('/public/ticket/ajax/ajax.php', 1)) . '", |
|
335
|
|
|
{ |
|
336
|
|
|
action: "getContacts", |
|
337
|
|
|
email: jQuery("#email").val() |
|
338
|
|
|
}, |
|
339
|
|
|
function(response) { |
|
340
|
|
|
if (response.error) { |
|
341
|
|
|
jQuery("#contact_search_result").html("<span class=\"error\">"+response.error+"</span>"); |
|
342
|
|
|
} else { |
|
343
|
|
|
var contact_list = response.contacts; |
|
344
|
|
|
if (contact_list.length == 1) { |
|
345
|
|
|
var contact = contact_list[0]; |
|
346
|
|
|
jQuery("#contact_id").val(contact.id); |
|
347
|
|
|
jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname); |
|
348
|
|
|
jQuery(".contact_field").hide(); |
|
349
|
|
|
} else if (contact_list.length <= 0) { |
|
350
|
|
|
jQuery("#contact_search_line").hide(); |
|
351
|
|
|
jQuery(".contact_field").show(); |
|
352
|
|
|
} |
|
353
|
|
|
} |
|
354
|
|
|
} |
|
355
|
|
|
).fail(function(jqxhr, textStatus, error) { |
|
356
|
|
|
var error_msg = "' . dol_escape_js($langs->trans('ErrorAjaxRequestFailed')) . '"+" ["+textStatus+"] : "+error; |
|
357
|
|
|
jQuery("#contact_search_result").html("<span class=\"error\">"+error_msg+"</span>"); |
|
358
|
|
|
}); |
|
359
|
|
|
}); |
|
360
|
|
|
}); |
|
361
|
|
|
</script>'; |
|
362
|
|
|
} |
|
363
|
|
|
} |
|
364
|
|
|
|
|
365
|
|
|
// If ticket created from another object |
|
366
|
|
|
$subelement = ''; |
|
367
|
|
|
if (isset($this->param['origin']) && $this->param['originid'] > 0) { |
|
368
|
|
|
// Parse element/subelement (ex: project_task) |
|
369
|
|
|
$element = $subelement = $this->param['origin']; |
|
370
|
|
|
$regs = array(); |
|
371
|
|
|
if (preg_match('/^([^_]+)_([^_]+)/i', $this->param['origin'], $regs)) { |
|
372
|
|
|
$element = $regs[1]; |
|
373
|
|
|
$subelement = $regs[2]; |
|
374
|
|
|
} |
|
375
|
|
|
|
|
376
|
|
|
dol_include_once('/' . $element . '/class/' . $subelement . '.class.php'); |
|
377
|
|
|
$classname = ucfirst($subelement); |
|
378
|
|
|
$objectsrc = new $classname($this->db); |
|
379
|
|
|
$objectsrc->fetch(GETPOSTINT('originid')); |
|
380
|
|
|
|
|
381
|
|
|
if (empty($objectsrc->lines) && method_exists($objectsrc, 'fetch_lines')) { |
|
382
|
|
|
$objectsrc->fetch_lines(); |
|
383
|
|
|
} |
|
384
|
|
|
|
|
385
|
|
|
$objectsrc->fetch_thirdparty(); |
|
386
|
|
|
$newclassname = $classname; |
|
387
|
|
|
print '<tr><td>' . $langs->trans($newclassname) . '</td><td colspan="2"><input name="' . $subelement . 'id" value="' . GETPOST('originid') . '" type="hidden" />' . $objectsrc->getNomUrl(1) . '</td></tr>'; |
|
388
|
|
|
} |
|
389
|
|
|
|
|
390
|
|
|
// Type of Ticket |
|
391
|
|
|
print '<tr><td class="titlefield"><span class="fieldrequired"><label for="selecttype_code">' . $langs->trans("TicketTypeRequest") . '</span></label></td><td>'; |
|
392
|
|
|
$this->selectTypesTickets($type_code, 'type_code', '', 2, 1, 0, 0, 'minwidth200'); |
|
393
|
|
|
print '</td></tr>'; |
|
394
|
|
|
|
|
395
|
|
|
// Group => Category |
|
396
|
|
|
print '<tr><td><span class="fieldrequired"><label for="selectcategory_code">' . $langs->trans("TicketCategory") . '</span></label></td><td>'; |
|
397
|
|
|
$filter = ''; |
|
398
|
|
|
if ($public) { |
|
399
|
|
|
$filter = 'public=1'; |
|
400
|
|
|
} |
|
401
|
|
|
$this->selectGroupTickets($category_code, 'category_code', $filter, 2, 1, 0, 0, 'minwidth200'); |
|
402
|
|
|
print '</td></tr>'; |
|
403
|
|
|
|
|
404
|
|
|
// Severity => Priority |
|
405
|
|
|
print '<tr><td><span class="fieldrequired"><label for="selectseverity_code">' . $langs->trans("TicketSeverity") . '</span></label></td><td>'; |
|
406
|
|
|
$this->selectSeveritiesTickets($severity_code, 'severity_code', '', 2, 1); |
|
407
|
|
|
print '</td></tr>'; |
|
408
|
|
|
|
|
409
|
|
|
if (isModEnabled('knowledgemanagement')) { |
|
410
|
|
|
// KM Articles |
|
411
|
|
|
print '<tr id="KWwithajax" class="hidden"><td></td></tr>'; |
|
412
|
|
|
print '<!-- Script to manage change of ticket group --> |
|
413
|
|
|
<script nonce="' . getNonce() . '"> |
|
414
|
|
|
jQuery(document).ready(function() { |
|
415
|
|
|
function groupticketchange() { |
|
416
|
|
|
console.log("We called groupticketchange, so we try to load list KM linked to event"); |
|
417
|
|
|
$("#KWwithajax").html(""); |
|
418
|
|
|
idgroupticket = $("#selectcategory_code").val(); |
|
419
|
|
|
|
|
420
|
|
|
console.log("We have selected id="+idgroupticket); |
|
421
|
|
|
|
|
422
|
|
|
if (idgroupticket != "") { |
|
423
|
|
|
$.ajax({ url: \'' . constant('BASE_URL') . '/core/ajax/fetchKnowledgeRecord.php\', |
|
424
|
|
|
data: { action: \'getKnowledgeRecord\', idticketgroup: idgroupticket, token: \'' . newToken() . '\', lang:\'' . $langs->defaultlang . '\', public:' . ($public) . ' }, |
|
425
|
|
|
type: \'GET\', |
|
426
|
|
|
success: function(response) { |
|
427
|
|
|
var urllist = \'\'; |
|
428
|
|
|
console.log("We received response "+response); |
|
429
|
|
|
if (typeof response == "object") { |
|
430
|
|
|
console.log("response is already type object, no need to parse it"); |
|
431
|
|
|
} else { |
|
432
|
|
|
console.log("response is type "+(typeof response)); |
|
433
|
|
|
response = JSON.parse(response); |
|
434
|
|
|
} |
|
435
|
|
|
for (key in response) { |
|
436
|
|
|
answer = response[key].answer; |
|
437
|
|
|
urllist += \'<li><a href="#" title="\'+response[key].title+\'" class="button_KMpopup" data-html="\'+answer+\'">\' +response[key].title+\'</a></li>\'; |
|
438
|
|
|
} |
|
439
|
|
|
if (urllist != "") { |
|
440
|
|
|
$("#KWwithajax").html(\'<td>' . $langs->trans("KMFoundForTicketGroup") . '</td><td><ul>\'+urllist+\'</ul></td>\'); |
|
441
|
|
|
$("#KWwithajax").show(); |
|
442
|
|
|
$(".button_KMpopup").on("click",function(){ |
|
443
|
|
|
console.log("Open popup with jQuery(...).dialog() with KM article") |
|
444
|
|
|
var $dialog = $("<div></div>").html($(this).attr("data-html")) |
|
445
|
|
|
.dialog({ |
|
446
|
|
|
autoOpen: false, |
|
447
|
|
|
modal: true, |
|
448
|
|
|
height: (window.innerHeight - 150), |
|
449
|
|
|
width: "80%", |
|
450
|
|
|
title: $(this).attr("title"), |
|
451
|
|
|
}); |
|
452
|
|
|
$dialog.dialog("open"); |
|
453
|
|
|
console.log($dialog); |
|
454
|
|
|
}) |
|
455
|
|
|
} |
|
456
|
|
|
}, |
|
457
|
|
|
error : function(output) { |
|
458
|
|
|
console.error("Error on Fetch of KM articles"); |
|
459
|
|
|
}, |
|
460
|
|
|
}); |
|
461
|
|
|
} |
|
462
|
|
|
}; |
|
463
|
|
|
$("#selectcategory_code").on("change",function() { groupticketchange(); }); |
|
464
|
|
|
if ($("#selectcategory_code").val() != "") { |
|
465
|
|
|
groupticketchange(); |
|
466
|
|
|
} |
|
467
|
|
|
}); |
|
468
|
|
|
</script>' . "\n"; |
|
469
|
|
|
} |
|
470
|
|
|
|
|
471
|
|
|
// Subject |
|
472
|
|
|
if ($this->withtitletopic) { |
|
473
|
|
|
print '<tr><td><label for="subject"><span class="fieldrequired">' . $langs->trans("Subject") . '</span></label></td><td>'; |
|
474
|
|
|
// Answer to a ticket : display of the thread title in readonly |
|
475
|
|
|
if ($this->withtopicreadonly) { |
|
476
|
|
|
print $langs->trans('SubjectAnswerToTicket') . ' ' . $this->topic_title; |
|
477
|
|
|
} else { |
|
478
|
|
|
if (isset($this->withreadid) && $this->withreadid > 0) { |
|
479
|
|
|
$subject = $langs->trans('SubjectAnswerToTicket') . ' ' . $this->withreadid . ' : ' . $this->topic_title; |
|
480
|
|
|
} |
|
481
|
|
|
print '<input class="text minwidth500" id="subject" name="subject" value="' . $subject . '"' . (empty($this->withemail) ? ' autofocus' : '') . ' />'; |
|
482
|
|
|
} |
|
483
|
|
|
print '</td></tr>'; |
|
484
|
|
|
} |
|
485
|
|
|
|
|
486
|
|
|
// MESSAGE |
|
487
|
|
|
print '<tr><td><label for="message"><span class="fieldrequired">' . $langs->trans("Message") . '</span></label></td><td>'; |
|
488
|
|
|
|
|
489
|
|
|
// If public form, display more information |
|
490
|
|
|
$toolbarname = 'dolibarr_notes'; |
|
491
|
|
|
if ($this->ispublic) { |
|
492
|
|
|
$toolbarname = 'dolibarr_details'; |
|
493
|
|
|
print '<div class="warning hideonsmartphone">' . (getDolGlobalString("TICKET_PUBLIC_TEXT_HELP_MESSAGE", $langs->trans('TicketPublicPleaseBeAccuratelyDescribe'))) . '</div>'; |
|
494
|
|
|
} |
|
495
|
|
|
$uselocalbrowser = true; |
|
496
|
|
|
$doleditor = new DolEditor('message', $msg, '100%', 230, $toolbarname, 'In', true, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_8, '90%'); |
|
497
|
|
|
$doleditor->Create(); |
|
498
|
|
|
print '</td></tr>'; |
|
499
|
|
|
|
|
500
|
|
|
if ($public && getDolGlobalString('MAIN_SECURITY_ENABLECAPTCHA_TICKET')) { |
|
501
|
|
|
require_once constant('DOL_DOCUMENT_ROOT') . '/core/lib/security2.lib.php'; |
|
502
|
|
|
print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">' . $langs->trans("SecurityCode") . '</span></label></td><td>'; |
|
503
|
|
|
print '<span class="span-icon-security inline-block">'; |
|
504
|
|
|
print '<input id="securitycode" placeholder="' . $langs->trans("SecurityCode") . '" class="flat input-icon-security width125" type="text" maxlength="5" name="code" tabindex="3" />'; |
|
505
|
|
|
print '</span>'; |
|
506
|
|
|
print '<span class="nowrap inline-block">'; |
|
507
|
|
|
print '<img class="inline-block valignmiddle" src="' . constant('BASE_URL') . '/core/antispamimage.php" border="0" width="80" height="32" id="img_securitycode" />'; |
|
508
|
|
|
print '<a class="inline-block valignmiddle" href="" tabindex="4" data-role="button">' . img_picto($langs->trans("Refresh"), 'refresh', 'id="captcha_refresh_img"') . '</a>'; |
|
509
|
|
|
print '</span>'; |
|
510
|
|
|
print '</td></tr>'; |
|
511
|
|
|
} |
|
512
|
|
|
|
|
513
|
|
|
// Categories |
|
514
|
|
|
if (isModEnabled('category')) { |
|
515
|
|
|
$cate_arbo = $form->select_all_categories(Categorie::TYPE_TICKET, '', 'parent', 64, 0, 3); |
|
516
|
|
|
|
|
517
|
|
|
if (count($cate_arbo)) { |
|
518
|
|
|
// Categories |
|
519
|
|
|
print '<tr><td class="wordbreak">' . $langs->trans("Categories") . '</td><td>'; |
|
520
|
|
|
print img_picto('', 'category', 'class="pictofixedwidth"') . $form->multiselectarray('categories', $cate_arbo, GETPOST('categories', 'array'), '', 0, 'quatrevingtpercent widthcentpercentminusx', 0, 0); |
|
521
|
|
|
print "</td></tr>"; |
|
522
|
|
|
} |
|
523
|
|
|
} |
|
524
|
|
|
|
|
525
|
|
|
// Attached files |
|
526
|
|
|
if (!empty($this->withfile)) { |
|
527
|
|
|
// Define list of attached files |
|
528
|
|
|
$listofpaths = array(); |
|
529
|
|
|
$listofnames = array(); |
|
530
|
|
|
$listofmimes = array(); |
|
531
|
|
|
if (!empty($_SESSION["listofpaths"])) { |
|
532
|
|
|
$listofpaths = explode(';', $_SESSION["listofpaths"]); |
|
533
|
|
|
} |
|
534
|
|
|
|
|
535
|
|
|
if (!empty($_SESSION["listofnames"])) { |
|
536
|
|
|
$listofnames = explode(';', $_SESSION["listofnames"]); |
|
537
|
|
|
} |
|
538
|
|
|
|
|
539
|
|
|
if (!empty($_SESSION["listofmimes"])) { |
|
540
|
|
|
$listofmimes = explode(';', $_SESSION["listofmimes"]); |
|
541
|
|
|
} |
|
542
|
|
|
|
|
543
|
|
|
$out = '<tr>'; |
|
544
|
|
|
$out .= '<td>' . $langs->trans("MailFile") . '</td>'; |
|
545
|
|
|
$out .= '<td>'; |
|
546
|
|
|
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript |
|
547
|
|
|
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">' . "\n"; |
|
548
|
|
|
$out .= '<script nonce="' . getNonce() . '" type="text/javascript">'; |
|
549
|
|
|
$out .= 'jQuery(document).ready(function () {'; |
|
550
|
|
|
$out .= ' jQuery(".removedfile").click(function() {'; |
|
551
|
|
|
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());'; |
|
552
|
|
|
$out .= ' });'; |
|
553
|
|
|
$out .= '})'; |
|
554
|
|
|
$out .= '</script>' . "\n"; |
|
555
|
|
|
if (count($listofpaths)) { |
|
556
|
|
|
foreach ($listofpaths as $key => $val) { |
|
557
|
|
|
$out .= '<div id="attachfile_' . $key . '">'; |
|
558
|
|
|
$out .= img_mime($listofnames[$key]) . ' ' . $listofnames[$key]; |
|
559
|
|
|
if (!$this->withfilereadonly) { |
|
560
|
|
|
$out .= ' <input type="image" style="border: 0px;" src="' . constant('DOL_URL_ROOT') . '/theme/' . $conf->theme . '/img/delete.png" value="' . ($key + 1) . '" class="removedfile" id="removedfile_' . $key . '" name="removedfile_' . $key . '" />'; |
|
561
|
|
|
} |
|
562
|
|
|
$out .= '<br></div>'; |
|
563
|
|
|
} |
|
564
|
|
|
} else { |
|
565
|
|
|
$out .= '<span class="opacitymedium">' . $langs->trans("NoAttachedFiles") . '</span><br>'; |
|
566
|
|
|
} |
|
567
|
|
|
if ($this->withfile == 2) { // Can add other files |
|
568
|
|
|
$maxfilesizearray = getMaxFileSizeArray(); |
|
569
|
|
|
$maxmin = $maxfilesizearray['maxmin']; |
|
570
|
|
|
if ($maxmin > 0) { |
|
571
|
|
|
$out .= '<input type="hidden" name="MAX_FILE_SIZE" value="' . ($maxmin * 1024) . '">'; // MAX_FILE_SIZE must precede the field type=file |
|
572
|
|
|
} |
|
573
|
|
|
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="' . $langs->trans("Upload") . '" />'; |
|
574
|
|
|
$out .= ' '; |
|
575
|
|
|
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="addfile" name="addfile" value="' . $langs->trans("MailingAddFile") . '" />'; |
|
576
|
|
|
} |
|
577
|
|
|
$out .= "</td></tr>\n"; |
|
578
|
|
|
|
|
579
|
|
|
print $out; |
|
580
|
|
|
} |
|
581
|
|
|
|
|
582
|
|
|
// User of creation |
|
583
|
|
|
if ($this->withusercreate > 0 && $this->fk_user_create) { |
|
584
|
|
|
print '<tr><td class="titlefield">' . $langs->trans("CreatedBy") . '</td><td>'; |
|
585
|
|
|
$langs->load("users"); |
|
586
|
|
|
$fuser = new User($this->db); |
|
587
|
|
|
|
|
588
|
|
|
if ($this->withcreatereadonly) { |
|
589
|
|
|
if ($res = $fuser->fetch($this->fk_user_create)) { |
|
590
|
|
|
print $fuser->getNomUrl(1); |
|
591
|
|
|
} |
|
592
|
|
|
} |
|
593
|
|
|
print ' '; |
|
594
|
|
|
print "</td></tr>\n"; |
|
595
|
|
|
} |
|
596
|
|
|
|
|
597
|
|
|
// Customer or supplier |
|
598
|
|
|
if ($this->withcompany) { |
|
599
|
|
|
// force company and contact id for external user |
|
600
|
|
|
if (empty($user->socid)) { |
|
601
|
|
|
// Company |
|
602
|
|
|
print '<tr><td class="titlefield">' . $langs->trans("ThirdParty") . '</td><td>'; |
|
603
|
|
|
$events = array(); |
|
604
|
|
|
$events[] = array('method' => 'getContacts', 'url' => dol_buildpath('/core/ajax/contacts.php', 1), 'htmlname' => 'contactid', 'params' => array('add-customer-contact' => 'disabled')); |
|
605
|
|
|
print img_picto('', 'company', 'class="paddingright"'); |
|
606
|
|
|
print $form->select_company($this->withfromsocid, 'socid', '', 1, 1, '', $events, 0, 'minwidth200'); |
|
607
|
|
|
print '</td></tr>'; |
|
608
|
|
|
if (!empty($conf->use_javascript_ajax) && getDolGlobalString('COMPANY_USE_SEARCH_TO_SELECT')) { |
|
609
|
|
|
$htmlname = 'socid'; |
|
610
|
|
|
print '<script nonce="' . getNonce() . '" type="text/javascript"> |
|
611
|
|
|
$(document).ready(function () { |
|
612
|
|
|
jQuery("#' . $htmlname . '").change(function () { |
|
613
|
|
|
var obj = ' . json_encode($events) . '; |
|
614
|
|
|
$.each(obj, function(key,values) { |
|
615
|
|
|
if (values.method.length) { |
|
616
|
|
|
runJsCodeForEvent' . $htmlname . '(values); |
|
617
|
|
|
} |
|
618
|
|
|
}); |
|
619
|
|
|
}); |
|
620
|
|
|
|
|
621
|
|
|
function runJsCodeForEvent' . $htmlname . '(obj) { |
|
622
|
|
|
console.log("Run runJsCodeForEvent' . $htmlname . '"); |
|
623
|
|
|
var id = $("#' . $htmlname . '").val(); |
|
624
|
|
|
var method = obj.method; |
|
625
|
|
|
var url = obj.url; |
|
626
|
|
|
var htmlname = obj.htmlname; |
|
627
|
|
|
var showempty = obj.showempty; |
|
628
|
|
|
$.getJSON(url, |
|
629
|
|
|
{ |
|
630
|
|
|
action: method, |
|
631
|
|
|
id: id, |
|
632
|
|
|
htmlname: htmlname, |
|
633
|
|
|
showempty: showempty |
|
634
|
|
|
}, |
|
635
|
|
|
function(response) { |
|
636
|
|
|
$.each(obj.params, function(key,action) { |
|
637
|
|
|
if (key.length) { |
|
638
|
|
|
var num = response.num; |
|
639
|
|
|
if (num > 0) { |
|
640
|
|
|
$("#" + key).removeAttr(action); |
|
641
|
|
|
} else { |
|
642
|
|
|
$("#" + key).attr(action, action); |
|
643
|
|
|
} |
|
644
|
|
|
} |
|
645
|
|
|
}); |
|
646
|
|
|
$("select#" + htmlname).html(response.value); |
|
647
|
|
|
if (response.num) { |
|
648
|
|
|
var selecthtml_str = response.value; |
|
649
|
|
|
var selecthtml_dom=$.parseHTML(selecthtml_str); |
|
650
|
|
|
if (typeof(selecthtml_dom[0][0]) !== \'undefined\') { |
|
651
|
|
|
$("#inputautocomplete"+htmlname).val(selecthtml_dom[0][0].innerHTML); |
|
652
|
|
|
} |
|
653
|
|
|
} else { |
|
654
|
|
|
$("#inputautocomplete"+htmlname).val(""); |
|
655
|
|
|
} |
|
656
|
|
|
$("select#" + htmlname).change(); /* Trigger event change */ |
|
657
|
|
|
} |
|
658
|
|
|
); |
|
659
|
|
|
} |
|
660
|
|
|
}); |
|
661
|
|
|
</script>'; |
|
662
|
|
|
} |
|
663
|
|
|
if ($mode == 'create') { |
|
664
|
|
|
// Contact and type |
|
665
|
|
|
print '<tr><td>' . $langs->trans("Contact") . '</td><td>'; |
|
666
|
|
|
// If no socid, set to -1 to avoid full contacts list |
|
667
|
|
|
$selectedCompany = ($this->withfromsocid > 0) ? $this->withfromsocid : -1; |
|
668
|
|
|
print img_picto('', 'contact', 'class="paddingright"'); |
|
669
|
|
|
// @phan-suppress-next-line PhanPluginSuspiciousParamOrder |
|
670
|
|
|
print $form->select_contact($selectedCompany, $this->withfromcontactid, 'contactid', 3, '', '', 1, 'maxwidth300 widthcentpercentminusx', true); |
|
671
|
|
|
|
|
672
|
|
|
print ' '; |
|
673
|
|
|
$formcompany->selectTypeContact($ticketstatic, '', 'type', 'external', '', 0, 'maginleftonly'); |
|
674
|
|
|
print '</td></tr>'; |
|
675
|
|
|
} |
|
676
|
|
|
} else { |
|
677
|
|
|
print '<tr><td class="titlefield"><input type="hidden" name="socid" value="' . $user->socid . '"/></td>'; |
|
678
|
|
|
print '<td><input type="hidden" name="contactid" value="' . $user->contact_id . '"/></td>'; |
|
679
|
|
|
print '<td><input type="hidden" name="type" value="Z"/></td></tr>'; |
|
680
|
|
|
} |
|
681
|
|
|
|
|
682
|
|
|
// Notify thirdparty at creation |
|
683
|
|
|
if (empty($this->ispublic) && $action == 'create') { |
|
684
|
|
|
print '<tr><td><label for="notify_tiers_at_create">' . $langs->trans("TicketNotifyTiersAtCreation") . '</label></td><td>'; |
|
685
|
|
|
print '<input type="checkbox" id="notify_tiers_at_create" name="notify_tiers_at_create"' . ($this->withnotifytiersatcreate ? ' checked="checked"' : '') . '>'; |
|
686
|
|
|
print '</td></tr>'; |
|
687
|
|
|
} |
|
688
|
|
|
|
|
689
|
|
|
// User assigned |
|
690
|
|
|
print '<tr><td>'; |
|
691
|
|
|
print $langs->trans("AssignedTo"); |
|
692
|
|
|
print '</td><td>'; |
|
693
|
|
|
print img_picto('', 'user', 'class="pictofixedwidth"'); |
|
694
|
|
|
print $form->select_dolusers($user_assign, 'fk_user_assign', 1); |
|
695
|
|
|
print '</td>'; |
|
696
|
|
|
print '</tr>'; |
|
697
|
|
|
} |
|
698
|
|
|
|
|
699
|
|
|
if ($subelement != 'project') { |
|
700
|
|
|
if (isModEnabled('project') && !$this->ispublic) { |
|
701
|
|
|
$formproject = new FormProjets($this->db); |
|
702
|
|
|
print '<tr><td><label for="project"><span class="">' . $langs->trans("Project") . '</span></label></td><td>'; |
|
703
|
|
|
print img_picto('', 'project') . $formproject->select_projects(-1, $projectid, 'projectid', 0, 0, 1, 1, 0, 0, 0, '', 1, 0, 'maxwidth500'); |
|
704
|
|
|
print '</td></tr>'; |
|
705
|
|
|
} |
|
706
|
|
|
} |
|
707
|
|
|
|
|
708
|
|
|
if ($subelement != 'contract') { |
|
709
|
|
|
if (isModEnabled('contract') && !$this->ispublic) { |
|
710
|
|
|
$langs->load('contracts'); |
|
711
|
|
|
$formcontract = new FormContract($this->db); |
|
712
|
|
|
print '<tr><td><label for="contract"><span class="">' . $langs->trans("Contract") . '</span></label></td><td>'; |
|
713
|
|
|
print img_picto('', 'contract'); |
|
714
|
|
|
print $formcontract->select_contract(-1, GETPOSTINT('contactid'), 'contractid', 0, 1, 1, 1); |
|
715
|
|
|
print '</td></tr>'; |
|
716
|
|
|
} |
|
717
|
|
|
} |
|
718
|
|
|
|
|
719
|
|
|
// Other attributes |
|
720
|
|
|
$parameters = array(); |
|
721
|
|
|
$reshook = $hookmanager->executeHooks('formObjectOptions', $parameters, $ticketstat, $action); // Note that $action and $object may have been modified by hook |
|
722
|
|
|
if (empty($reshook)) { |
|
723
|
|
|
if ($mode == 'create') { |
|
724
|
|
|
print $object->showOptionals($extrafields, 'create'); |
|
|
|
|
|
|
725
|
|
|
} else { |
|
726
|
|
|
print $object->showOptionals($extrafields, 'edit'); |
|
727
|
|
|
} |
|
728
|
|
|
} |
|
729
|
|
|
|
|
730
|
|
|
print '</table>'; |
|
731
|
|
|
|
|
732
|
|
|
if ($withdolfichehead) { |
|
733
|
|
|
print dol_get_fiche_end(); |
|
734
|
|
|
} |
|
735
|
|
|
|
|
736
|
|
|
print '<br><br>'; |
|
737
|
|
|
|
|
738
|
|
|
if ($mode == 'create') { |
|
739
|
|
|
print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "CreateTicket"), ($this->withcancel ? "Cancel" : "")); |
|
740
|
|
|
} else { |
|
741
|
|
|
print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "Save"), ($this->withcancel ? "Cancel" : "")); |
|
742
|
|
|
} |
|
743
|
|
|
|
|
744
|
|
|
/* |
|
745
|
|
|
print '<div class="center">'; |
|
746
|
|
|
print '<input type="submit" class="button" name="add" value="'.$langs->trans(($this->withreadid > 0 ? "SendResponse" : "CreateTicket")).'" />'; |
|
747
|
|
|
if ($this->withcancel) { |
|
748
|
|
|
print " "; |
|
749
|
|
|
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">'; |
|
750
|
|
|
} |
|
751
|
|
|
print '</div>'; |
|
752
|
|
|
*/ |
|
753
|
|
|
|
|
754
|
|
|
print '<input type="hidden" name="page_y">' . "\n"; |
|
755
|
|
|
|
|
756
|
|
|
print "</form>\n"; |
|
757
|
|
|
print "<!-- End form TICKET -->\n"; |
|
758
|
|
|
} |
|
759
|
|
|
|
|
760
|
|
|
/** |
|
761
|
|
|
* Return html list of tickets type |
|
762
|
|
|
* |
|
763
|
|
|
* @param string|array $selected Id of preselected field or array of Ids |
|
764
|
|
|
* @param string $htmlname Nom de la zone select |
|
765
|
|
|
* @param string $filtertype To filter on field type in llx_c_ticket_type (array('code'=>xx,'label'=>zz)) |
|
766
|
|
|
* @param int $format 0=id+libelle, 1=code+code, 2=code+libelle, 3=id+code |
|
767
|
|
|
* @param int $empty 1=peut etre vide, 0 sinon |
|
768
|
|
|
* @param int $noadmininfo 0=Add admin info, 1=Disable admin info |
|
769
|
|
|
* @param int $maxlength Max length of label |
|
770
|
|
|
* @param string $morecss More CSS |
|
771
|
|
|
* @param int $multiselect Is multiselect ? |
|
772
|
|
|
* @return void |
|
773
|
|
|
*/ |
|
774
|
|
|
public function selectTypesTickets($selected = '', $htmlname = 'tickettype', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $multiselect = 0) |
|
775
|
|
|
{ |
|
776
|
|
|
global $langs, $user; |
|
777
|
|
|
|
|
778
|
|
|
$selected = is_array($selected) ? $selected : (!empty($selected) ? explode(',', $selected) : array()); |
|
779
|
|
|
$ticketstat = new Ticket($this->db); |
|
780
|
|
|
|
|
781
|
|
|
dol_syslog(get_only_class($this) . "::select_types_tickets " . implode(';', $selected) . ", " . $htmlname . ", " . $filtertype . ", " . $format . ", " . $multiselect, LOG_DEBUG); |
|
782
|
|
|
|
|
783
|
|
|
$filterarray = array(); |
|
784
|
|
|
|
|
785
|
|
|
if ($filtertype != '' && $filtertype != '-1') { |
|
786
|
|
|
$filterarray = explode(',', $filtertype); |
|
787
|
|
|
} |
|
788
|
|
|
|
|
789
|
|
|
$ticketstat->loadCacheTypesTickets(); |
|
790
|
|
|
|
|
791
|
|
|
print '<select id="select' . $htmlname . '" class="flat minwidth100' . ($morecss ? ' ' . $morecss : '') . '" name="' . $htmlname . ($multiselect ? '[]' : '') . '"' . ($multiselect ? ' multiple' : '') . '>'; |
|
792
|
|
|
if ($empty) { |
|
793
|
|
|
print '<option value=""> </option>'; |
|
794
|
|
|
} |
|
795
|
|
|
|
|
796
|
|
|
if (is_array($ticketstat->cache_types_tickets) && count($ticketstat->cache_types_tickets)) { |
|
797
|
|
|
foreach ($ticketstat->cache_types_tickets as $id => $arraytypes) { |
|
798
|
|
|
// On passe si on a demande de filtrer sur des modes de paiments particuliers |
|
799
|
|
|
if (count($filterarray) && !in_array($arraytypes['type'], $filterarray)) { |
|
800
|
|
|
continue; |
|
801
|
|
|
} |
|
802
|
|
|
|
|
803
|
|
|
// If 'showempty' is enabled we discard empty line because an empty line has already been output. |
|
804
|
|
|
if ($empty && empty($arraytypes['code'])) { |
|
805
|
|
|
continue; |
|
806
|
|
|
} |
|
807
|
|
|
|
|
808
|
|
|
if ($format == 0) { |
|
809
|
|
|
print '<option value="' . $id . '"'; |
|
810
|
|
|
} |
|
811
|
|
|
|
|
812
|
|
|
if ($format == 1) { |
|
813
|
|
|
print '<option value="' . $arraytypes['code'] . '"'; |
|
814
|
|
|
} |
|
815
|
|
|
|
|
816
|
|
|
if ($format == 2) { |
|
817
|
|
|
print '<option value="' . $arraytypes['code'] . '"'; |
|
818
|
|
|
} |
|
819
|
|
|
|
|
820
|
|
|
if ($format == 3) { |
|
821
|
|
|
print '<option value="' . $id . '"'; |
|
822
|
|
|
} |
|
823
|
|
|
|
|
824
|
|
|
// If text is selected, we compare with code, otherwise with id |
|
825
|
|
|
if (in_array($arraytypes['code'], $selected)) { |
|
826
|
|
|
print ' selected="selected"'; |
|
827
|
|
|
} elseif (in_array($id, $selected)) { |
|
828
|
|
|
print ' selected="selected"'; |
|
829
|
|
|
} elseif ($arraytypes['use_default'] == "1" && !$selected && !$empty) { |
|
830
|
|
|
print ' selected="selected"'; |
|
831
|
|
|
} |
|
832
|
|
|
|
|
833
|
|
|
print '>'; |
|
834
|
|
|
|
|
835
|
|
|
$value = ' '; |
|
836
|
|
|
if ($format == 0) { |
|
837
|
|
|
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']); |
|
838
|
|
|
} elseif ($format == 1) { |
|
839
|
|
|
$value = $arraytypes['code']; |
|
840
|
|
|
} elseif ($format == 2) { |
|
841
|
|
|
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']); |
|
842
|
|
|
} elseif ($format == 3) { |
|
843
|
|
|
$value = $arraytypes['code']; |
|
844
|
|
|
} |
|
845
|
|
|
|
|
846
|
|
|
print $value ? $value : ' '; |
|
847
|
|
|
print '</option>'; |
|
848
|
|
|
} |
|
849
|
|
|
} |
|
850
|
|
|
print '</select>'; |
|
851
|
|
|
if (isset($user->admin) && $user->admin && !$noadmininfo) { |
|
852
|
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1); |
|
853
|
|
|
} |
|
854
|
|
|
|
|
855
|
|
|
print ajax_combobox('select' . $htmlname); |
|
856
|
|
|
} |
|
857
|
|
|
|
|
858
|
|
|
/** |
|
859
|
|
|
* Return html list of ticket analytic codes |
|
860
|
|
|
* |
|
861
|
|
|
* @param string $selected Id pre-selected category |
|
862
|
|
|
* @param string $htmlname Name of select component |
|
863
|
|
|
* @param string $filtertype To filter on some properties in llx_c_ticket_category ('public = 1'). This parameter must not come from input of users. |
|
864
|
|
|
* @param int $format 0 = id+label, 1 = code+code, 2 = code+label, 3 = id+code |
|
865
|
|
|
* @param int $empty 1 = can be empty, 0 = or not |
|
866
|
|
|
* @param int $noadmininfo 0 = ddd admin info, 1 = disable admin info |
|
867
|
|
|
* @param int $maxlength Max length of label |
|
868
|
|
|
* @param string $morecss More CSS |
|
869
|
|
|
* @param int $use_multilevel If > 0 create a multilevel select which use $htmlname example: $use_multilevel = 1 permit to have 2 select boxes. |
|
870
|
|
|
* @param Translate $outputlangs Output language |
|
871
|
|
|
* @return string|void String of HTML component |
|
872
|
|
|
*/ |
|
873
|
|
|
public function selectGroupTickets($selected = '', $htmlname = 'ticketcategory', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $use_multilevel = 0, $outputlangs = null) |
|
874
|
|
|
{ |
|
875
|
|
|
global $conf, $langs, $user; |
|
876
|
|
|
|
|
877
|
|
|
dol_syslog(get_only_class($this) . "::selectCategoryTickets " . $selected . ", " . $htmlname . ", " . $filtertype . ", " . $format, LOG_DEBUG); |
|
878
|
|
|
|
|
879
|
|
|
if (is_null($outputlangs) || !is_object($outputlangs)) { |
|
880
|
|
|
$outputlangs = $langs; |
|
881
|
|
|
} |
|
882
|
|
|
$outputlangs->load("ticket"); |
|
883
|
|
|
|
|
884
|
|
|
$publicgroups = ($filtertype == 'public=1' || $filtertype == '(public:=:1)'); |
|
885
|
|
|
|
|
886
|
|
|
$ticketstat = new Ticket($this->db); |
|
887
|
|
|
$ticketstat->loadCacheCategoriesTickets($publicgroups ? 1 : -1); // get list of active ticket groups |
|
888
|
|
|
|
|
889
|
|
|
if ($use_multilevel <= 0) { |
|
890
|
|
|
print '<select id="select' . $htmlname . '" class="flat minwidth100' . ($morecss ? ' ' . $morecss : '') . '" name="' . $htmlname . '">'; |
|
891
|
|
|
if ($empty) { |
|
892
|
|
|
print '<option value=""> </option>'; |
|
893
|
|
|
} |
|
894
|
|
|
|
|
895
|
|
|
if (is_array($ticketstat->cache_category_tickets) && count($ticketstat->cache_category_tickets)) { |
|
896
|
|
|
foreach ($ticketstat->cache_category_tickets as $id => $arraycategories) { |
|
897
|
|
|
// Exclude some record |
|
898
|
|
|
if ($publicgroups) { |
|
899
|
|
|
if (empty($arraycategories['public'])) { |
|
900
|
|
|
continue; |
|
901
|
|
|
} |
|
902
|
|
|
} |
|
903
|
|
|
|
|
904
|
|
|
// We discard empty line if showempty is on because an empty line has already been output. |
|
905
|
|
|
if ($empty && empty($arraycategories['code'])) { |
|
906
|
|
|
continue; |
|
907
|
|
|
} |
|
908
|
|
|
|
|
909
|
|
|
$label = ($arraycategories['label'] != '-' ? $arraycategories['label'] : ''); |
|
910
|
|
|
if ($outputlangs->trans("TicketCategoryShort" . $arraycategories['code']) != "TicketCategoryShort" . $arraycategories['code']) { |
|
911
|
|
|
$label = $outputlangs->trans("TicketCategoryShort" . $arraycategories['code']); |
|
912
|
|
|
} elseif ($outputlangs->trans($arraycategories['code']) != $arraycategories['code']) { |
|
913
|
|
|
$label = $outputlangs->trans($arraycategories['code']); |
|
914
|
|
|
} |
|
915
|
|
|
|
|
916
|
|
|
if ($format == 0) { |
|
917
|
|
|
print '<option value="' . $id . '"'; |
|
918
|
|
|
} |
|
919
|
|
|
|
|
920
|
|
|
if ($format == 1) { |
|
921
|
|
|
print '<option value="' . $arraycategories['code'] . '"'; |
|
922
|
|
|
} |
|
923
|
|
|
|
|
924
|
|
|
if ($format == 2) { |
|
925
|
|
|
print '<option value="' . $arraycategories['code'] . '"'; |
|
926
|
|
|
} |
|
927
|
|
|
|
|
928
|
|
|
if ($format == 3) { |
|
929
|
|
|
print '<option value="' . $id . '"'; |
|
930
|
|
|
} |
|
931
|
|
|
|
|
932
|
|
|
// If selected is text, we compare with code, otherwise with id |
|
933
|
|
|
if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arraycategories['code']) { |
|
934
|
|
|
print ' selected="selected"'; |
|
935
|
|
|
} elseif (isset($selected) && $selected == $id) { |
|
936
|
|
|
print ' selected="selected"'; |
|
937
|
|
|
} elseif ($arraycategories['use_default'] == "1" && !$selected && !$empty) { |
|
938
|
|
|
print ' selected="selected"'; |
|
939
|
|
|
} elseif (count($ticketstat->cache_category_tickets) == 1) { |
|
940
|
|
|
print ' selected="selected"'; |
|
941
|
|
|
} |
|
942
|
|
|
|
|
943
|
|
|
print '>'; |
|
944
|
|
|
|
|
945
|
|
|
$value = ''; |
|
946
|
|
|
if ($format == 0) { |
|
947
|
|
|
$value = ($maxlength ? dol_trunc($label, $maxlength) : $label); |
|
948
|
|
|
} |
|
949
|
|
|
|
|
950
|
|
|
if ($format == 1) { |
|
951
|
|
|
$value = $arraycategories['code']; |
|
952
|
|
|
} |
|
953
|
|
|
|
|
954
|
|
|
if ($format == 2) { |
|
955
|
|
|
$value = ($maxlength ? dol_trunc($label, $maxlength) : $label); |
|
956
|
|
|
} |
|
957
|
|
|
|
|
958
|
|
|
if ($format == 3) { |
|
959
|
|
|
$value = $arraycategories['code']; |
|
960
|
|
|
} |
|
961
|
|
|
|
|
962
|
|
|
print $value ? $value : ' '; |
|
963
|
|
|
print '</option>'; |
|
964
|
|
|
} |
|
965
|
|
|
} |
|
966
|
|
|
print '</select>'; |
|
967
|
|
|
if (isset($user->admin) && $user->admin && !$noadmininfo) { |
|
968
|
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1); |
|
969
|
|
|
} |
|
970
|
|
|
|
|
971
|
|
|
print ajax_combobox('select' . $htmlname); |
|
972
|
|
|
} elseif ($htmlname != '') { |
|
973
|
|
|
$selectedgroups = array(); |
|
974
|
|
|
$groupvalue = ""; |
|
975
|
|
|
$groupticket = GETPOST($htmlname, 'aZ09'); |
|
976
|
|
|
$child_id = GETPOST($htmlname . '_child_id', 'aZ09') ? GETPOST($htmlname . '_child_id', 'aZ09') : 0; |
|
977
|
|
|
if (!empty($groupticket)) { |
|
978
|
|
|
$tmpgroupticket = $groupticket; |
|
979
|
|
|
$sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code"; |
|
980
|
|
|
$sql .= " FROM " . $this->db->prefix() . "c_ticket_category as ctc WHERE ctc.code = '" . $this->db->escape($tmpgroupticket) . "'"; |
|
981
|
|
|
$resql = $this->db->query($sql); |
|
982
|
|
|
if ($resql) { |
|
983
|
|
|
$obj = $this->db->fetch_object($resql); |
|
984
|
|
|
$selectedgroups[] = $obj->code; |
|
985
|
|
|
while ($obj->fk_parent > 0) { |
|
986
|
|
|
$sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code FROM " . $this->db->prefix() . "c_ticket_category as ctc WHERE ctc.rowid ='" . $this->db->escape($obj->fk_parent) . "'"; |
|
987
|
|
|
$resql = $this->db->query($sql); |
|
988
|
|
|
if ($resql) { |
|
989
|
|
|
$obj = $this->db->fetch_object($resql); |
|
990
|
|
|
$selectedgroups[] = $obj->code; |
|
991
|
|
|
} |
|
992
|
|
|
} |
|
993
|
|
|
} |
|
994
|
|
|
} |
|
995
|
|
|
|
|
996
|
|
|
$arrayidused = array(); |
|
997
|
|
|
$arrayidusedconcat = array(); |
|
998
|
|
|
$arraycodenotparent = array(); |
|
999
|
|
|
$arraycodenotparent[] = ""; |
|
1000
|
|
|
|
|
1001
|
|
|
$stringtoprint = '<span class="supportemailfield bold">' . $langs->trans("GroupOfTicket") . '</span> '; |
|
1002
|
|
|
$stringtoprint .= '<select id="' . $htmlname . '" class="minwidth500" child_id="0">'; |
|
1003
|
|
|
$stringtoprint .= '<option value=""> </option>'; |
|
1004
|
|
|
|
|
1005
|
|
|
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, "; |
|
1006
|
|
|
$sql .= $this->db->ifsql("ctc.rowid NOT IN (SELECT ctcfather.rowid FROM " . MAIN_DB_PREFIX . "c_ticket_category as ctcfather JOIN " . MAIN_DB_PREFIX . "c_ticket_category as ctcjoin ON ctcfather.rowid = ctcjoin.fk_parent WHERE ctcjoin.active > 0)", "'NOTPARENT'", "'PARENT'") . " as isparent"; |
|
1007
|
|
|
$sql .= " FROM " . $this->db->prefix() . "c_ticket_category as ctc"; |
|
1008
|
|
|
$sql .= " WHERE ctc.active > 0 AND ctc.entity = " . ((int) $conf->entity); |
|
1009
|
|
|
if ($filtertype == 'public=1') { |
|
1010
|
|
|
$sql .= " AND ctc.public = 1"; |
|
1011
|
|
|
} |
|
1012
|
|
|
$sql .= " AND ctc.fk_parent = 0"; |
|
1013
|
|
|
$sql .= $this->db->order('ctc.pos', 'ASC'); |
|
1014
|
|
|
|
|
1015
|
|
|
$resql = $this->db->query($sql); |
|
1016
|
|
|
if ($resql) { |
|
1017
|
|
|
$num_rows_level0 = $this->db->num_rows($resql); |
|
1018
|
|
|
$i = 0; |
|
1019
|
|
|
while ($i < $num_rows_level0) { |
|
1020
|
|
|
$obj = $this->db->fetch_object($resql); |
|
1021
|
|
|
if ($obj) { |
|
1022
|
|
|
$label = ($obj->label != '-' ? $obj->label : ''); |
|
1023
|
|
|
if ($outputlangs->trans("TicketCategoryShort" . $obj->code) != "TicketCategoryShort" . $obj->code) { |
|
1024
|
|
|
$label = $outputlangs->trans("TicketCategoryShort" . $obj->code); |
|
1025
|
|
|
} elseif ($outputlangs->trans($obj->code) != $obj->code) { |
|
1026
|
|
|
$label = $outputlangs->trans($obj->code); |
|
1027
|
|
|
} |
|
1028
|
|
|
|
|
1029
|
|
|
$grouprowid = $obj->rowid; |
|
1030
|
|
|
$groupvalue = $obj->code; |
|
1031
|
|
|
$grouplabel = $label; |
|
1032
|
|
|
|
|
1033
|
|
|
$isparent = $obj->isparent; |
|
1034
|
|
|
if (is_array($selectedgroups)) { |
|
1035
|
|
|
$iselected = in_array($obj->code, $selectedgroups) ? 'selected' : ''; |
|
1036
|
|
|
} else { |
|
1037
|
|
|
$iselected = $groupticket == $obj->code ? 'selected' : ''; |
|
1038
|
|
|
} |
|
1039
|
|
|
$stringtoprint .= '<option ' . $iselected . ' class="' . $htmlname . dol_escape_htmltag($grouprowid) . '" value="' . dol_escape_htmltag($groupvalue) . '" data-html="' . dol_escape_htmltag($grouplabel) . '">' . dol_escape_htmltag($grouplabel) . '</option>'; |
|
1040
|
|
|
if ($isparent == 'NOTPARENT') { |
|
1041
|
|
|
$arraycodenotparent[] = $groupvalue; |
|
1042
|
|
|
} |
|
1043
|
|
|
$arrayidused[] = $grouprowid; |
|
1044
|
|
|
$arrayidusedconcat[] = $grouprowid; |
|
1045
|
|
|
} |
|
1046
|
|
|
$i++; |
|
1047
|
|
|
} |
|
1048
|
|
|
} else { |
|
1049
|
|
|
dol_print_error($this->db); |
|
1050
|
|
|
} |
|
1051
|
|
|
if (count($arrayidused) == 1) { |
|
1052
|
|
|
return '<input type="hidden" name="' . $htmlname . '" id="' . $htmlname . '" value="' . dol_escape_htmltag($groupvalue) . '">'; |
|
1053
|
|
|
} else { |
|
1054
|
|
|
$stringtoprint .= '<input type="hidden" name="' . $htmlname . '" id="' . $htmlname . '_select" class="maxwidth500 minwidth400" value="' . GETPOST($htmlname) . '">'; |
|
1055
|
|
|
$stringtoprint .= '<input type="hidden" name="' . $htmlname . '_child_id" id="' . $htmlname . '_select_child_id" class="maxwidth500 minwidth400" ' . GETPOST($htmlname) . ' value="' . GETPOST($htmlname . "_child_id") . '">'; |
|
1056
|
|
|
} |
|
1057
|
|
|
$stringtoprint .= '</select> '; |
|
1058
|
|
|
|
|
1059
|
|
|
$levelid = 1; // The first combobox |
|
1060
|
|
|
while ($levelid <= $use_multilevel) { // Loop to take the child of the combo |
|
1061
|
|
|
$tabscript = array(); |
|
1062
|
|
|
$stringtoprint .= '<select id="' . $htmlname . '_child_' . $levelid . '" class="maxwidth500 minwidth400 groupticketchild" child_id="' . $levelid . '">'; |
|
1063
|
|
|
$stringtoprint .= '<option value=""> </option>'; |
|
1064
|
|
|
|
|
1065
|
|
|
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ctcjoin.code as codefather"; |
|
1066
|
|
|
$sql .= " FROM " . $this->db->prefix() . "c_ticket_category as ctc"; |
|
1067
|
|
|
$sql .= " JOIN " . $this->db->prefix() . "c_ticket_category as ctcjoin ON ctc.fk_parent = ctcjoin.rowid"; |
|
1068
|
|
|
$sql .= " WHERE ctc.active > 0 AND ctc.entity = " . ((int) $conf->entity); |
|
1069
|
|
|
$sql .= " AND ctc.rowid NOT IN (" . $this->db->sanitize(implode(',', $arrayidusedconcat)) . ")"; |
|
1070
|
|
|
|
|
1071
|
|
|
if ($filtertype == 'public=1') { |
|
1072
|
|
|
$sql .= " AND ctc.public = 1"; |
|
1073
|
|
|
} |
|
1074
|
|
|
// Add a test to take only record that are direct child |
|
1075
|
|
|
if (!empty($arrayidused)) { |
|
1076
|
|
|
$sql .= " AND ctc.fk_parent IN ( "; |
|
1077
|
|
|
foreach ($arrayidused as $idused) { |
|
1078
|
|
|
$sql .= $idused . ", "; |
|
1079
|
|
|
} |
|
1080
|
|
|
$sql = substr($sql, 0, -2); |
|
1081
|
|
|
$sql .= ")"; |
|
1082
|
|
|
} |
|
1083
|
|
|
$sql .= $this->db->order('ctc.pos', 'ASC'); |
|
1084
|
|
|
|
|
1085
|
|
|
$resql = $this->db->query($sql); |
|
1086
|
|
|
if ($resql) { |
|
1087
|
|
|
$num_rows = $this->db->num_rows($resql); |
|
1088
|
|
|
$i = 0; |
|
1089
|
|
|
$arrayidused = array(); |
|
1090
|
|
|
while ($i < $num_rows) { |
|
1091
|
|
|
$obj = $this->db->fetch_object($resql); |
|
1092
|
|
|
if ($obj) { |
|
1093
|
|
|
$label = ($obj->label != '-' ? $obj->label : ''); |
|
1094
|
|
|
if ($outputlangs->trans("TicketCategoryShort" . $obj->code) != "TicketCategoryShort" . $obj->code) { |
|
1095
|
|
|
$label = $outputlangs->trans("TicketCategoryShort" . $obj->code); |
|
1096
|
|
|
} elseif ($outputlangs->trans($obj->code) != $obj->code) { |
|
1097
|
|
|
$label = $outputlangs->trans($obj->code); |
|
1098
|
|
|
} |
|
1099
|
|
|
|
|
1100
|
|
|
$grouprowid = $obj->rowid; |
|
1101
|
|
|
$groupvalue = $obj->code; |
|
1102
|
|
|
$grouplabel = $label; |
|
1103
|
|
|
$isparent = $obj->isparent; |
|
1104
|
|
|
$fatherid = $obj->fk_parent; |
|
1105
|
|
|
$arrayidused[] = $grouprowid; |
|
1106
|
|
|
$arrayidusedconcat[] = $grouprowid; |
|
1107
|
|
|
$groupcodefather = $obj->codefather; |
|
1108
|
|
|
if ($isparent == 'NOTPARENT') { |
|
1109
|
|
|
$arraycodenotparent[] = $groupvalue; |
|
1110
|
|
|
} |
|
1111
|
|
|
if (is_array($selectedgroups)) { |
|
1112
|
|
|
$iselected = in_array($obj->code, $selectedgroups) ? 'selected' : ''; |
|
1113
|
|
|
} else { |
|
1114
|
|
|
$iselected = $groupticket == $obj->code ? 'selected' : ''; |
|
1115
|
|
|
} |
|
1116
|
|
|
$stringtoprint .= '<option ' . $iselected . ' class="' . $htmlname . '_' . dol_escape_htmltag($fatherid) . '_child_' . $levelid . '" value="' . dol_escape_htmltag($groupvalue) . '" data-html="' . dol_escape_htmltag($grouplabel) . '">' . dol_escape_htmltag($grouplabel) . '</option>'; |
|
1117
|
|
|
if (empty($tabscript[$groupcodefather])) { |
|
1118
|
|
|
$tabscript[$groupcodefather] = 'if ($("#' . $htmlname . ($levelid > 1 ? '_child_' . ($levelid - 1) : '') . '").val() == "' . dol_escape_js($groupcodefather) . '"){ |
|
1119
|
|
|
$(".' . $htmlname . '_' . dol_escape_htmltag($fatherid) . '_child_' . $levelid . '").show() |
|
1120
|
|
|
console.log("We show child tickets of ' . $groupcodefather . ' group ticket") |
|
1121
|
|
|
}else{ |
|
1122
|
|
|
$(".' . $htmlname . '_' . dol_escape_htmltag($fatherid) . '_child_' . $levelid . '").hide() |
|
1123
|
|
|
console.log("We hide child tickets of ' . $groupcodefather . ' group ticket") |
|
1124
|
|
|
}'; |
|
1125
|
|
|
} |
|
1126
|
|
|
} |
|
1127
|
|
|
$i++; |
|
1128
|
|
|
} |
|
1129
|
|
|
} else { |
|
1130
|
|
|
dol_print_error($this->db); |
|
1131
|
|
|
} |
|
1132
|
|
|
$stringtoprint .= '</select>'; |
|
1133
|
|
|
|
|
1134
|
|
|
$stringtoprint .= '<script nonce="' . getNonce() . '">'; |
|
1135
|
|
|
$stringtoprint .= 'arraynotparents = ' . json_encode($arraycodenotparent) . ';'; // when the last visible combo list is number x, this is the array of group |
|
1136
|
|
|
$stringtoprint .= 'if (arraynotparents.includes($("#' . $htmlname . ($levelid > 1 ? '_child_' . ($levelid - 1) : '') . '").val())){ |
|
1137
|
|
|
console.log("' . $htmlname . '_child_' . $levelid . '") |
|
1138
|
|
|
if($("#' . $htmlname . '_child_' . $levelid . '").val() == "" && ($("#' . $htmlname . '_child_' . $levelid . '").attr("child_id")>' . $child_id . ')){ |
|
1139
|
|
|
$("#' . $htmlname . '_child_' . $levelid . '").hide(); |
|
1140
|
|
|
console.log("We hide ' . $htmlname . '_child_' . $levelid . ' input") |
|
1141
|
|
|
} |
|
1142
|
|
|
if(arraynotparents.includes("' . $groupticket . '") && ' . $child_id . ' == 0){ |
|
1143
|
|
|
$("#ticketcategory_select_child_id").val($("#' . $htmlname . '").attr("child_id")) |
|
1144
|
|
|
$("#ticketcategory_select").val($("#' . $htmlname . '").val()) ; |
|
1145
|
|
|
console.log("We choose ' . $htmlname . ' input and reload hidden input"); |
|
1146
|
|
|
} |
|
1147
|
|
|
} |
|
1148
|
|
|
$("#' . $htmlname . ($levelid > 1 ? '_child_' . ($levelid - 1) : '') . '").change(function() { |
|
1149
|
|
|
child_id = $("#' . $htmlname . ($levelid > 1 ? '_child_' . $levelid : '') . '").attr("child_id"); |
|
1150
|
|
|
|
|
1151
|
|
|
/* Change of value to select this value*/ |
|
1152
|
|
|
if (arraynotparents.includes($(this).val()) || $(this).attr("child_id") == ' . $use_multilevel . ') { |
|
1153
|
|
|
$("#ticketcategory_select").val($(this).val()); |
|
1154
|
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id")) ; |
|
1155
|
|
|
console.log("We choose to select "+ $(this).val()); |
|
1156
|
|
|
}else{ |
|
1157
|
|
|
if ($("#' . $htmlname . '_child_' . $levelid . ' option").length <= 1) { |
|
1158
|
|
|
$("#ticketcategory_select").val($(this).val()); |
|
1159
|
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id")); |
|
1160
|
|
|
console.log("We choose to select "+ $(this).val() + " and next combo has no item, so we keep this selection"); |
|
1161
|
|
|
} else { |
|
1162
|
|
|
console.log("We choose to select "+ $(this).val() + " but next combo has some item, so we clean selected item"); |
|
1163
|
|
|
$("#ticketcategory_select").val(""); |
|
1164
|
|
|
$("#ticketcategory_select_child_id").val(""); |
|
1165
|
|
|
} |
|
1166
|
|
|
} |
|
1167
|
|
|
|
|
1168
|
|
|
console.log("We select a new value into combo child_id="+child_id); |
|
1169
|
|
|
|
|
1170
|
|
|
// Hide all selected box that are child of the one modified |
|
1171
|
|
|
$(".groupticketchild").each(function(){ |
|
1172
|
|
|
if ($(this).attr("child_id") > child_id) { |
|
1173
|
|
|
console.log("hide child_id="+$(this).attr("child_id")); |
|
1174
|
|
|
$(this).val(""); |
|
1175
|
|
|
$(this).hide(); |
|
1176
|
|
|
} |
|
1177
|
|
|
}) |
|
1178
|
|
|
|
|
1179
|
|
|
// Now we enable the next combo |
|
1180
|
|
|
$("#' . $htmlname . '_child_' . $levelid . '").val(""); |
|
1181
|
|
|
if (!arraynotparents.includes($(this).val()) && $("#' . $htmlname . '_child_' . $levelid . ' option").length > 1) { |
|
1182
|
|
|
console.log($("#' . $htmlname . '_child_' . $levelid . ' option").length); |
|
1183
|
|
|
$("#' . $htmlname . '_child_' . $levelid . '").show() |
|
1184
|
|
|
} else { |
|
1185
|
|
|
$("#' . $htmlname . '_child_' . $levelid . '").hide() |
|
1186
|
|
|
} |
|
1187
|
|
|
'; |
|
1188
|
|
|
$levelid++; |
|
1189
|
|
|
foreach ($tabscript as $script) { |
|
1190
|
|
|
$stringtoprint .= $script; |
|
1191
|
|
|
} |
|
1192
|
|
|
$stringtoprint .= '})'; |
|
1193
|
|
|
$stringtoprint .= '</script>'; |
|
1194
|
|
|
} |
|
1195
|
|
|
$stringtoprint .= '<script nonce="' . getNonce() . '">'; |
|
1196
|
|
|
$stringtoprint .= '$("#' . $htmlname . '_child_' . $use_multilevel . '").change(function() { |
|
1197
|
|
|
$("#ticketcategory_select").val($(this).val()); |
|
1198
|
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id")); |
|
1199
|
|
|
tmpvalselect = $("#ticketcategory_select").val(); |
|
1200
|
|
|
if(tmpvalselect == "" && $("#ticketcategory_select_child_id").val() >= 1){ |
|
1201
|
|
|
$("#ticketcategory_select_child_id").val($(this).attr("child_id")-1); |
|
1202
|
|
|
} |
|
1203
|
|
|
console.log($("#ticketcategory_select").val()); |
|
1204
|
|
|
})'; |
|
1205
|
|
|
$stringtoprint .= '</script>'; |
|
1206
|
|
|
$stringtoprint .= ajax_combobox($htmlname); |
|
1207
|
|
|
|
|
1208
|
|
|
return $stringtoprint; |
|
1209
|
|
|
} |
|
1210
|
|
|
} |
|
1211
|
|
|
|
|
1212
|
|
|
/** |
|
1213
|
|
|
* Return html list of ticket severitys (priorities) |
|
1214
|
|
|
* |
|
1215
|
|
|
* @param string $selected Id severity pre-selected |
|
1216
|
|
|
* @param string $htmlname Name of the select area |
|
1217
|
|
|
* @param string $filtertype To filter on field type in llx_c_ticket_severity (array('code'=>xx,'label'=>zz)) |
|
1218
|
|
|
* @param int $format 0 = id+label, 1 = code+code, 2 = code+label, 3 = id+code |
|
1219
|
|
|
* @param int $empty 1 = can be empty, 0 = or not |
|
1220
|
|
|
* @param int $noadmininfo 0 = add admin info, 1 = disable admin info |
|
1221
|
|
|
* @param int $maxlength Max length of label |
|
1222
|
|
|
* @param string $morecss More CSS |
|
1223
|
|
|
* @return void |
|
1224
|
|
|
*/ |
|
1225
|
|
|
public function selectSeveritiesTickets($selected = '', $htmlname = 'ticketseverity', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '') |
|
1226
|
|
|
{ |
|
1227
|
|
|
global $conf, $langs, $user; |
|
1228
|
|
|
|
|
1229
|
|
|
$ticketstat = new Ticket($this->db); |
|
1230
|
|
|
|
|
1231
|
|
|
dol_syslog(get_only_class($this) . "::selectSeveritiesTickets " . $selected . ", " . $htmlname . ", " . $filtertype . ", " . $format, LOG_DEBUG); |
|
1232
|
|
|
|
|
1233
|
|
|
$filterarray = array(); |
|
1234
|
|
|
|
|
1235
|
|
|
if ($filtertype != '' && $filtertype != '-1') { |
|
1236
|
|
|
$filterarray = explode(',', $filtertype); |
|
1237
|
|
|
} |
|
1238
|
|
|
|
|
1239
|
|
|
$ticketstat->loadCacheSeveritiesTickets(); |
|
1240
|
|
|
|
|
1241
|
|
|
print '<select id="select' . $htmlname . '" class="flat minwidth100' . ($morecss ? ' ' . $morecss : '') . '" name="' . $htmlname . '">'; |
|
1242
|
|
|
if ($empty) { |
|
1243
|
|
|
print '<option value=""> </option>'; |
|
1244
|
|
|
} |
|
1245
|
|
|
|
|
1246
|
|
|
if (is_array($conf->cache['severity_tickets']) && count($conf->cache['severity_tickets'])) { |
|
1247
|
|
|
foreach ($conf->cache['severity_tickets'] as $id => $arrayseverities) { |
|
1248
|
|
|
// On passe si on a demande de filtrer sur des modes de paiments particuliers |
|
1249
|
|
|
if (count($filterarray) && !in_array($arrayseverities['type'], $filterarray)) { |
|
1250
|
|
|
continue; |
|
1251
|
|
|
} |
|
1252
|
|
|
|
|
1253
|
|
|
// We discard empty line if showempty is on because an empty line has already been output. |
|
1254
|
|
|
if ($empty && empty($arrayseverities['code'])) { |
|
1255
|
|
|
continue; |
|
1256
|
|
|
} |
|
1257
|
|
|
|
|
1258
|
|
|
if ($format == 0) { |
|
1259
|
|
|
print '<option value="' . $id . '"'; |
|
1260
|
|
|
} |
|
1261
|
|
|
|
|
1262
|
|
|
if ($format == 1) { |
|
1263
|
|
|
print '<option value="' . $arrayseverities['code'] . '"'; |
|
1264
|
|
|
} |
|
1265
|
|
|
|
|
1266
|
|
|
if ($format == 2) { |
|
1267
|
|
|
print '<option value="' . $arrayseverities['code'] . '"'; |
|
1268
|
|
|
} |
|
1269
|
|
|
|
|
1270
|
|
|
if ($format == 3) { |
|
1271
|
|
|
print '<option value="' . $id . '"'; |
|
1272
|
|
|
} |
|
1273
|
|
|
|
|
1274
|
|
|
// If text is selected, we compare with code, otherwise with id |
|
1275
|
|
|
if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arrayseverities['code']) { |
|
1276
|
|
|
print ' selected="selected"'; |
|
1277
|
|
|
} elseif (isset($selected) && $selected == $id) { |
|
1278
|
|
|
print ' selected="selected"'; |
|
1279
|
|
|
} elseif ($arrayseverities['use_default'] == "1" && !$selected && !$empty) { |
|
1280
|
|
|
print ' selected="selected"'; |
|
1281
|
|
|
} |
|
1282
|
|
|
|
|
1283
|
|
|
print '>'; |
|
1284
|
|
|
|
|
1285
|
|
|
$value = ''; |
|
1286
|
|
|
if ($format == 0) { |
|
1287
|
|
|
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']); |
|
1288
|
|
|
} |
|
1289
|
|
|
|
|
1290
|
|
|
if ($format == 1) { |
|
1291
|
|
|
$value = $arrayseverities['code']; |
|
1292
|
|
|
} |
|
1293
|
|
|
|
|
1294
|
|
|
if ($format == 2) { |
|
1295
|
|
|
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']); |
|
1296
|
|
|
} |
|
1297
|
|
|
|
|
1298
|
|
|
if ($format == 3) { |
|
1299
|
|
|
$value = $arrayseverities['code']; |
|
1300
|
|
|
} |
|
1301
|
|
|
|
|
1302
|
|
|
print $value ? $value : ' '; |
|
1303
|
|
|
print '</option>'; |
|
1304
|
|
|
} |
|
1305
|
|
|
} |
|
1306
|
|
|
print '</select>'; |
|
1307
|
|
|
if (isset($user->admin) && $user->admin && !$noadmininfo) { |
|
1308
|
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1); |
|
1309
|
|
|
} |
|
1310
|
|
|
|
|
1311
|
|
|
print ajax_combobox('select' . $htmlname); |
|
1312
|
|
|
} |
|
1313
|
|
|
|
|
1314
|
|
|
// phpcs:disable PEAR.NamingConventions.ValidFunctionName.ScopeNotCamelCaps |
|
1315
|
|
|
/** |
|
1316
|
|
|
* Clear list of attached files in send mail form (also stored in session) |
|
1317
|
|
|
* |
|
1318
|
|
|
* @return void |
|
1319
|
|
|
*/ |
|
1320
|
|
|
public function clear_attached_files() |
|
1321
|
|
|
{ |
|
1322
|
|
|
// phpcs:enable |
|
1323
|
|
|
global $conf, $user; |
|
1324
|
|
|
require_once constant('DOL_DOCUMENT_ROOT') . '/core/lib/files.lib.php'; |
|
1325
|
|
|
|
|
1326
|
|
|
// Set tmp user directory |
|
1327
|
|
|
$vardir = $conf->user->dir_output . "/" . $user->id; |
|
1328
|
|
|
$upload_dir = $vardir . '/temp/'; // TODO Add $keytoavoidconflict in upload_dir path |
|
1329
|
|
|
if (is_dir($upload_dir)) { |
|
1330
|
|
|
dol_delete_dir_recursive($upload_dir); |
|
1331
|
|
|
} |
|
1332
|
|
|
|
|
1333
|
|
|
if (!empty($this->trackid)) { // TODO Always use trackid (ticXXX) instead of track_id (abcd123) |
|
1334
|
|
|
$keytoavoidconflict = '-' . $this->trackid; |
|
1335
|
|
|
} else { |
|
1336
|
|
|
$keytoavoidconflict = empty($this->track_id) ? '' : '-' . $this->track_id; |
|
1337
|
|
|
} |
|
1338
|
|
|
unset($_SESSION["listofpaths" . $keytoavoidconflict]); |
|
1339
|
|
|
unset($_SESSION["listofnames" . $keytoavoidconflict]); |
|
1340
|
|
|
unset($_SESSION["listofmimes" . $keytoavoidconflict]); |
|
1341
|
|
|
} |
|
1342
|
|
|
|
|
1343
|
|
|
/** |
|
1344
|
|
|
* Show the form to add message on ticket |
|
1345
|
|
|
* |
|
1346
|
|
|
* @param string $width Width of form |
|
1347
|
|
|
* @return void |
|
1348
|
|
|
*/ |
|
1349
|
|
|
public function showMessageForm($width = '40%') |
|
1350
|
|
|
{ |
|
1351
|
|
|
global $conf, $langs, $user, $hookmanager, $form, $mysoc; |
|
1352
|
|
|
|
|
1353
|
|
|
$formmail = new FormMail($this->db); |
|
1354
|
|
|
$addfileaction = 'addfile'; |
|
1355
|
|
|
|
|
1356
|
|
|
if (!is_object($form)) { |
|
1357
|
|
|
$form = new Form($this->db); |
|
1358
|
|
|
} |
|
1359
|
|
|
|
|
1360
|
|
|
// Load translation files required by the page |
|
1361
|
|
|
$langs->loadLangs(array('other', 'mails', 'ticket')); |
|
1362
|
|
|
|
|
1363
|
|
|
// Clear temp files. Must be done at beginning, before call of triggers |
|
1364
|
|
|
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) { |
|
1365
|
|
|
$this->clear_attached_files(); |
|
1366
|
|
|
} |
|
1367
|
|
|
|
|
1368
|
|
|
// Define output language |
|
1369
|
|
|
$outputlangs = $langs; |
|
1370
|
|
|
$newlang = ''; |
|
1371
|
|
|
if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) { |
|
1372
|
|
|
$newlang = $this->param['langsmodels']; |
|
1373
|
|
|
} |
|
1374
|
|
|
if (!empty($newlang)) { |
|
1375
|
|
|
$outputlangs = new Translate("", $conf); |
|
1376
|
|
|
$outputlangs->setDefaultLang($newlang); |
|
1377
|
|
|
$outputlangs->load('other'); |
|
1378
|
|
|
} |
|
1379
|
|
|
|
|
1380
|
|
|
// Get message template for $this->param["models"] into c_email_templates |
|
1381
|
|
|
$arraydefaultmessage = -1; |
|
1382
|
|
|
if (isset($this->param['models']) && $this->param['models'] != 'none') { |
|
1383
|
|
|
$model_id = 0; |
|
1384
|
|
|
if (array_key_exists('models_id', $this->param)) { |
|
1385
|
|
|
$model_id = (int) $this->param["models_id"]; |
|
1386
|
|
|
} |
|
1387
|
|
|
|
|
1388
|
|
|
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id); // If $model_id is empty, preselect the first one |
|
1389
|
|
|
} |
|
1390
|
|
|
|
|
1391
|
|
|
// Define list of attached files |
|
1392
|
|
|
$listofpaths = array(); |
|
1393
|
|
|
$listofnames = array(); |
|
1394
|
|
|
$listofmimes = array(); |
|
1395
|
|
|
|
|
1396
|
|
|
if (!empty($this->trackid)) { |
|
1397
|
|
|
$keytoavoidconflict = '-' . $this->trackid; |
|
1398
|
|
|
} else { |
|
1399
|
|
|
$keytoavoidconflict = empty($this->track_id) ? '' : '-' . $this->track_id; // track_id instead of trackid |
|
1400
|
|
|
} |
|
1401
|
|
|
//var_dump($keytoavoidconflict); |
|
1402
|
|
|
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) { |
|
1403
|
|
|
if (!empty($arraydefaultmessage->joinfiles) && !empty($this->param['fileinit']) && is_array($this->param['fileinit'])) { |
|
1404
|
|
|
foreach ($this->param['fileinit'] as $path) { |
|
1405
|
|
|
$formmail->add_attached_files($path, basename($path), dol_mimetype($path)); |
|
1406
|
|
|
} |
|
1407
|
|
|
} |
|
1408
|
|
|
} |
|
1409
|
|
|
//var_dump($_SESSION); |
|
1410
|
|
|
//var_dump($_SESSION["listofpaths".$keytoavoidconflict]); |
|
1411
|
|
|
if (!empty($_SESSION["listofpaths" . $keytoavoidconflict])) { |
|
1412
|
|
|
$listofpaths = explode(';', $_SESSION["listofpaths" . $keytoavoidconflict]); |
|
1413
|
|
|
} |
|
1414
|
|
|
if (!empty($_SESSION["listofnames" . $keytoavoidconflict])) { |
|
1415
|
|
|
$listofnames = explode(';', $_SESSION["listofnames" . $keytoavoidconflict]); |
|
1416
|
|
|
} |
|
1417
|
|
|
if (!empty($_SESSION["listofmimes" . $keytoavoidconflict])) { |
|
1418
|
|
|
$listofmimes = explode(';', $_SESSION["listofmimes" . $keytoavoidconflict]); |
|
1419
|
|
|
} |
|
1420
|
|
|
|
|
1421
|
|
|
// Define output language |
|
1422
|
|
|
$outputlangs = $langs; |
|
1423
|
|
|
$newlang = ''; |
|
1424
|
|
|
if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) { |
|
1425
|
|
|
$newlang = $this->param['langsmodels']; |
|
1426
|
|
|
} |
|
1427
|
|
|
if (!empty($newlang)) { |
|
1428
|
|
|
$outputlangs = new Translate("", $conf); |
|
1429
|
|
|
$outputlangs->setDefaultLang($newlang); |
|
1430
|
|
|
$outputlangs->load('other'); |
|
1431
|
|
|
} |
|
1432
|
|
|
|
|
1433
|
|
|
print "\n<!-- Begin message_form TICKET -->\n"; |
|
1434
|
|
|
|
|
1435
|
|
|
$send_email = GETPOSTINT('send_email') ? GETPOSTINT('send_email') : 0; |
|
1436
|
|
|
|
|
1437
|
|
|
// Example 1 : Adding jquery code |
|
1438
|
|
|
print '<script nonce="' . getNonce() . '" type="text/javascript"> |
|
1439
|
|
|
jQuery(document).ready(function() { |
|
1440
|
|
|
send_email=' . $send_email . '; |
|
1441
|
|
|
if (send_email) { |
|
1442
|
|
|
if (!jQuery("#send_msg_email").is(":checked")) { |
|
1443
|
|
|
jQuery("#send_msg_email").prop("checked", true).trigger("change"); |
|
1444
|
|
|
} |
|
1445
|
|
|
jQuery(".email_line").show(); |
|
1446
|
|
|
} else { |
|
1447
|
|
|
if (!jQuery("#private_message").is(":checked")) { |
|
1448
|
|
|
jQuery("#private_message").prop("checked", true).trigger("change"); |
|
1449
|
|
|
} |
|
1450
|
|
|
jQuery(".email_line").hide(); |
|
1451
|
|
|
} |
|
1452
|
|
|
'; |
|
1453
|
|
|
|
|
1454
|
|
|
// If constant set, allow to send private messages as email |
|
1455
|
|
|
if (!getDolGlobalString('TICKET_SEND_PRIVATE_EMAIL')) { |
|
1456
|
|
|
print 'jQuery("#send_msg_email").click(function() { |
|
1457
|
|
|
console.log("Click send_msg_email"); |
|
1458
|
|
|
if(jQuery(this).is(":checked")) { |
|
1459
|
|
|
if (jQuery("#private_message").is(":checked")) { |
|
1460
|
|
|
jQuery("#private_message").prop("checked", false).trigger("change"); |
|
1461
|
|
|
} |
|
1462
|
|
|
jQuery(".email_line").show(); |
|
1463
|
|
|
} |
|
1464
|
|
|
else { |
|
1465
|
|
|
jQuery(".email_line").hide(); |
|
1466
|
|
|
} |
|
1467
|
|
|
}); |
|
1468
|
|
|
|
|
1469
|
|
|
jQuery("#private_message").click(function() { |
|
1470
|
|
|
console.log("Click private_message"); |
|
1471
|
|
|
if (jQuery(this).is(":checked")) { |
|
1472
|
|
|
if (jQuery("#send_msg_email").is(":checked")) { |
|
1473
|
|
|
jQuery("#send_msg_email").prop("checked", false).trigger("change"); |
|
1474
|
|
|
} |
|
1475
|
|
|
jQuery(".email_line").hide(); |
|
1476
|
|
|
} |
|
1477
|
|
|
});'; |
|
1478
|
|
|
} |
|
1479
|
|
|
|
|
1480
|
|
|
print '}); |
|
1481
|
|
|
</script>'; |
|
1482
|
|
|
|
|
1483
|
|
|
|
|
1484
|
|
|
print '<form method="post" name="ticket" id="ticket" enctype="multipart/form-data" action="' . $this->param["returnurl"] . '">'; |
|
1485
|
|
|
print '<input type="hidden" name="token" value="' . newToken() . '">'; |
|
1486
|
|
|
print '<input type="hidden" name="action" value="' . $this->action . '">'; |
|
1487
|
|
|
print '<input type="hidden" name="actionbis" value="add_message">'; |
|
1488
|
|
|
print '<input type="hidden" name="backtopage" value="' . $this->backtopage . '">'; |
|
1489
|
|
|
if (!empty($this->trackid)) { |
|
1490
|
|
|
print '<input type="hidden" name="trackid" value="' . $this->trackid . '">'; |
|
1491
|
|
|
} else { |
|
1492
|
|
|
print '<input type="hidden" name="trackid" value="' . (empty($this->track_id) ? '' : $this->track_id) . '">'; |
|
1493
|
|
|
$keytoavoidconflict = empty($this->track_id) ? '' : '-' . $this->track_id; // track_id instead of trackid |
|
1494
|
|
|
} |
|
1495
|
|
|
foreach ($this->param as $key => $value) { |
|
1496
|
|
|
print '<input type="hidden" name="' . $key . '" value="' . $value . '">'; |
|
1497
|
|
|
} |
|
1498
|
|
|
|
|
1499
|
|
|
// Get message template |
|
1500
|
|
|
$model_id = 0; |
|
1501
|
|
|
if (array_key_exists('models_id', $this->param)) { |
|
1502
|
|
|
$model_id = $this->param["models_id"]; |
|
1503
|
|
|
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id); |
|
1504
|
|
|
} |
|
1505
|
|
|
|
|
1506
|
|
|
$result = $formmail->fetchAllEMailTemplate(!empty($this->param["models"]) ? $this->param["models"] : "", $user, $outputlangs); |
|
1507
|
|
|
if ($result < 0) { |
|
1508
|
|
|
setEventMessages($this->error, $this->errors, 'errors'); |
|
1509
|
|
|
} |
|
1510
|
|
|
$modelmail_array = array(); |
|
1511
|
|
|
foreach ($formmail->lines_model as $line) { |
|
1512
|
|
|
$modelmail_array[$line->id] = $line->label; |
|
1513
|
|
|
} |
|
1514
|
|
|
|
|
1515
|
|
|
print '<table class="border" width="' . $width . '">'; |
|
1516
|
|
|
|
|
1517
|
|
|
// External users can't send message email |
|
1518
|
|
|
if ($user->hasRight("ticket", "write") && !$user->socid) { |
|
1519
|
|
|
$ticketstat = new Ticket($this->db); |
|
1520
|
|
|
$res = $ticketstat->fetch('', '', $this->track_id); |
|
1521
|
|
|
|
|
1522
|
|
|
print '<tr><td></td><td>'; |
|
1523
|
|
|
$checkbox_selected = (GETPOST('send_email') == "1" ? ' checked' : (getDolGlobalInt('TICKETS_MESSAGE_FORCE_MAIL') ? 'checked' : '')); |
|
1524
|
|
|
print '<input type="checkbox" name="send_email" value="1" id="send_msg_email" ' . $checkbox_selected . '/> '; |
|
1525
|
|
|
print '<label for="send_msg_email">' . $langs->trans('SendMessageByEmail') . '</label>'; |
|
1526
|
|
|
$texttooltip = $langs->trans("TicketMessageSendEmailHelp"); |
|
1527
|
|
|
if (!getDolGlobalString('TICKET_SEND_PRIVATE_EMAIL')) { |
|
1528
|
|
|
$texttooltip .= ' ' . $langs->trans("TicketMessageSendEmailHelp2b"); |
|
1529
|
|
|
} else { |
|
1530
|
|
|
$texttooltip .= ' ' . $langs->trans("TicketMessageSendEmailHelp2a", '{s1}'); |
|
1531
|
|
|
} |
|
1532
|
|
|
$texttooltip = str_replace('{s1}', $langs->trans('MarkMessageAsPrivate'), $texttooltip); |
|
1533
|
|
|
print ' ' . $form->textwithpicto('', $texttooltip, 1, 'help'); |
|
1534
|
|
|
print '</td></tr>'; |
|
1535
|
|
|
|
|
1536
|
|
|
// Private message (not visible by customer/external user) |
|
1537
|
|
|
if (!$user->socid) { |
|
1538
|
|
|
print '<tr><td></td><td>'; |
|
1539
|
|
|
$checkbox_selected = (GETPOST('private_message', 'alpha') == "1" ? ' checked' : ''); |
|
1540
|
|
|
print '<input type="checkbox" name="private_message" value="1" id="private_message" ' . $checkbox_selected . '/> '; |
|
1541
|
|
|
print '<label for="private_message">' . $langs->trans('MarkMessageAsPrivate') . '</label>'; |
|
1542
|
|
|
print ' ' . $form->textwithpicto('', $langs->trans("TicketMessagePrivateHelp"), 1, 'help'); |
|
1543
|
|
|
print '</td></tr>'; |
|
1544
|
|
|
} |
|
1545
|
|
|
|
|
1546
|
|
|
// Zone to select its email template |
|
1547
|
|
|
if (count($modelmail_array) > 0) { |
|
1548
|
|
|
print '<tr class="email_line"><td></td><td colspan="2"><div style="padding: 3px 0 3px 0">' . "\n"; |
|
1549
|
|
|
print $langs->trans('SelectMailModel') . ': ' . $formmail->selectarray('modelmailselected', $modelmail_array, $this->param['models_id'], 1, 0, "", "", 0, 0, 0, '', 'minwidth200'); |
|
1550
|
|
|
if ($user->admin) { |
|
1551
|
|
|
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1); |
|
1552
|
|
|
} |
|
1553
|
|
|
print ' '; |
|
1554
|
|
|
print '<input type="submit" class="button" value="' . $langs->trans('Apply') . '" name="modelselected" id="modelselected">'; |
|
1555
|
|
|
print '</div></td>'; |
|
1556
|
|
|
} |
|
1557
|
|
|
|
|
1558
|
|
|
// From |
|
1559
|
|
|
$from = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_FROM'); |
|
1560
|
|
|
print '<tr class="email_line"><td><span class="">' . $langs->trans("MailFrom") . '</span></td>'; |
|
1561
|
|
|
print '<td><span class="">' . img_picto('', 'email', 'class="pictofixedwidth"') . $from . '</span></td></tr>'; |
|
1562
|
|
|
|
|
1563
|
|
|
// Subject/topic |
|
1564
|
|
|
$topic = ""; |
|
1565
|
|
|
foreach ($formmail->lines_model as $line) { |
|
1566
|
|
|
if ($this->param['models_id'] == $line->id) { |
|
1567
|
|
|
$topic = $line->topic; |
|
1568
|
|
|
break; |
|
1569
|
|
|
} |
|
1570
|
|
|
} |
|
1571
|
|
|
print '<tr class="email_line"><td>' . $langs->trans('Subject') . '</td>'; |
|
1572
|
|
|
if (empty($topic)) { |
|
1573
|
|
|
print '<td><input type="text" class="text minwidth500" name="subject" value="[' . getDolGlobalString('MAIN_INFO_SOCIETE_NOM') . ' - ' . $langs->trans("Ticket") . ' ' . $ticketstat->ref . '] ' . $ticketstat->subject . '" />'; |
|
1574
|
|
|
} else { |
|
1575
|
|
|
print '<td><input type="text" class="text minwidth500" name="subject" value="' . make_substitutions($topic, $this->substit) . '" />'; |
|
1576
|
|
|
} |
|
1577
|
|
|
print '</td></tr>'; |
|
1578
|
|
|
|
|
1579
|
|
|
// Recipients / adressed-to |
|
1580
|
|
|
print '<tr class="email_line"><td>' . $langs->trans('MailRecipients'); |
|
1581
|
|
|
print ' ' . $form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help'); |
|
1582
|
|
|
print '</td><td>'; |
|
1583
|
|
|
if ($res) { |
|
1584
|
|
|
// Retrieve email of all contacts (internal and external) |
|
1585
|
|
|
$contacts = $ticketstat->getInfosTicketInternalContact(1); |
|
1586
|
|
|
$contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact(1)); |
|
1587
|
|
|
|
|
1588
|
|
|
$sendto = array(); |
|
1589
|
|
|
|
|
1590
|
|
|
// Build array to display recipient list |
|
1591
|
|
|
if (is_array($contacts) && count($contacts) > 0) { |
|
1592
|
|
|
foreach ($contacts as $key => $info_sendto) { |
|
1593
|
|
|
if ($info_sendto['email'] != '') { |
|
1594
|
|
|
$sendto[] = dol_escape_htmltag(trim($info_sendto['firstname'] . " " . $info_sendto['lastname']) . " <" . $info_sendto['email'] . ">") . ' <small class="opacitymedium">(' . dol_escape_htmltag($info_sendto['libelle']) . ")</small>"; |
|
1595
|
|
|
} |
|
1596
|
|
|
} |
|
1597
|
|
|
} |
|
1598
|
|
|
|
|
1599
|
|
|
if (!empty($ticketstat->origin_replyto) && !in_array($ticketstat->origin_replyto, $sendto)) { |
|
1600
|
|
|
$sendto[] = dol_escape_htmltag($ticketstat->origin_replyto) . ' <small class="opacitymedium">(' . $langs->trans("TicketEmailOriginIssuer") . ")</small>"; |
|
1601
|
|
|
} elseif ($ticketstat->origin_email && !in_array($ticketstat->origin_email, $sendto)) { |
|
1602
|
|
|
$sendto[] = dol_escape_htmltag($ticketstat->origin_email) . ' <small class="opacitymedium">(' . $langs->trans("TicketEmailOriginIssuer") . ")</small>"; |
|
1603
|
|
|
} |
|
1604
|
|
|
|
|
1605
|
|
|
if ($ticketstat->fk_soc > 0) { |
|
1606
|
|
|
$ticketstat->socid = $ticketstat->fk_soc; |
|
1607
|
|
|
$ticketstat->fetch_thirdparty(); |
|
1608
|
|
|
|
|
1609
|
|
|
if (!empty($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) { |
|
1610
|
|
|
$sendto[] = $ticketstat->thirdparty->email . ' <small class="opacitymedium">(' . $langs->trans('Customer') . ')</small>'; |
|
1611
|
|
|
} |
|
1612
|
|
|
} |
|
1613
|
|
|
|
|
1614
|
|
|
if (getDolGlobalInt('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS')) { |
|
1615
|
|
|
$sendto[] = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO') . ' <small class="opacitymedium">(generic email)</small>'; |
|
1616
|
|
|
} |
|
1617
|
|
|
|
|
1618
|
|
|
// Print recipient list |
|
1619
|
|
|
if (is_array($sendto) && count($sendto) > 0) { |
|
1620
|
|
|
print img_picto('', 'email', 'class="pictofixedwidth"'); |
|
1621
|
|
|
print implode(', ', $sendto); |
|
1622
|
|
|
} else { |
|
1623
|
|
|
print '<div class="warning">' . $langs->trans('WarningNoEMailsAdded') . ' ' . $langs->trans('TicketGoIntoContactTab') . '</div>'; |
|
1624
|
|
|
} |
|
1625
|
|
|
} |
|
1626
|
|
|
print '</td></tr>'; |
|
1627
|
|
|
} |
|
1628
|
|
|
|
|
1629
|
|
|
$uselocalbrowser = false; |
|
1630
|
|
|
|
|
1631
|
|
|
// Intro |
|
1632
|
|
|
// External users can't send message email |
|
1633
|
|
|
/* |
|
1634
|
|
|
if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_INTRO)) { |
|
1635
|
|
|
$mail_intro = GETPOST('mail_intro') ? GETPOST('mail_intro') : $conf->global->TICKET_MESSAGE_MAIL_INTRO; |
|
1636
|
|
|
print '<tr class="email_line"><td><label for="mail_intro">'; |
|
1637
|
|
|
print $form->textwithpicto($langs->trans("TicketMessageMailIntro"), $langs->trans("TicketMessageMailIntroHelp"), 1, 'help'); |
|
1638
|
|
|
print '</label>'; |
|
1639
|
|
|
|
|
1640
|
|
|
print '</td><td>'; |
|
1641
|
|
|
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php'; |
|
1642
|
|
|
|
|
1643
|
|
|
$doleditor = new DolEditor('mail_intro', $mail_intro, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_2, 70); |
|
1644
|
|
|
|
|
1645
|
|
|
$doleditor->Create(); |
|
1646
|
|
|
print '</td></tr>'; |
|
1647
|
|
|
} |
|
1648
|
|
|
*/ |
|
1649
|
|
|
|
|
1650
|
|
|
// Attached files |
|
1651
|
|
|
if (!empty($this->withfile)) { |
|
1652
|
|
|
$out = '<tr>'; |
|
1653
|
|
|
$out .= '<td>' . $langs->trans("MailFile") . '</td>'; |
|
1654
|
|
|
$out .= '<td>'; |
|
1655
|
|
|
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript |
|
1656
|
|
|
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">' . "\n"; |
|
1657
|
|
|
$out .= '<script nonce="' . getNonce() . '" type="text/javascript">'; |
|
1658
|
|
|
$out .= 'jQuery(document).ready(function () {'; |
|
1659
|
|
|
$out .= ' jQuery("#' . $addfileaction . '").prop("disabled", true);'; |
|
1660
|
|
|
$out .= ' jQuery("#addedfile").on("change", function() {'; |
|
1661
|
|
|
$out .= ' if (jQuery(this).val().length) {'; |
|
1662
|
|
|
$out .= ' jQuery("#' . $addfileaction . '").prop("disabled", false);'; |
|
1663
|
|
|
$out .= ' } else {'; |
|
1664
|
|
|
$out .= ' jQuery("#' . $addfileaction . '").prop("disabled", true);'; |
|
1665
|
|
|
$out .= ' }'; |
|
1666
|
|
|
$out .= ' });'; |
|
1667
|
|
|
$out .= ' jQuery(".removedfile").click(function() {'; |
|
1668
|
|
|
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());'; |
|
1669
|
|
|
$out .= ' });'; |
|
1670
|
|
|
$out .= '})'; |
|
1671
|
|
|
$out .= '</script>' . "\n"; |
|
1672
|
|
|
|
|
1673
|
|
|
if (count($listofpaths)) { |
|
1674
|
|
|
foreach ($listofpaths as $key => $val) { |
|
1675
|
|
|
$out .= '<div id="attachfile_' . $key . '">'; |
|
1676
|
|
|
$out .= img_mime($listofnames[$key]) . ' ' . $listofnames[$key]; |
|
1677
|
|
|
if (!$this->withfilereadonly) { |
|
1678
|
|
|
$out .= ' <input type="image" style="border: 0px;" src="' . constant('DOL_URL_ROOT') . '/theme/' . $conf->theme . '/img/delete.png" value="' . ($key + 1) . '" class="removedfile reposition" id="removedfile_' . $key . '" name="removedfile_' . $key . '" />'; |
|
1679
|
|
|
} |
|
1680
|
|
|
$out .= '<br></div>'; |
|
1681
|
|
|
} |
|
1682
|
|
|
} else { |
|
1683
|
|
|
//$out .= $langs->trans("NoAttachedFiles").'<br>'; |
|
1684
|
|
|
} |
|
1685
|
|
|
if ($this->withfile == 2) { // Can add other files |
|
1686
|
|
|
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="' . $langs->trans("Upload") . '" />'; |
|
1687
|
|
|
$out .= ' '; |
|
1688
|
|
|
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="' . $addfileaction . '" name="' . $addfileaction . '" value="' . $langs->trans("MailingAddFile") . '" />'; |
|
1689
|
|
|
} |
|
1690
|
|
|
$out .= "</td></tr>\n"; |
|
1691
|
|
|
|
|
1692
|
|
|
print $out; |
|
1693
|
|
|
} |
|
1694
|
|
|
|
|
1695
|
|
|
// MESSAGE |
|
1696
|
|
|
|
|
1697
|
|
|
$defaultmessage = ""; |
|
1698
|
|
|
if (is_object($arraydefaultmessage) && $arraydefaultmessage->content) { |
|
1699
|
|
|
$defaultmessage = $arraydefaultmessage->content; |
|
1700
|
|
|
} |
|
1701
|
|
|
$defaultmessage = str_replace('\n', "\n", $defaultmessage); |
|
1702
|
|
|
|
|
1703
|
|
|
// Deal with format differences between message and signature (text / HTML) |
|
1704
|
|
|
if (dol_textishtml($defaultmessage) && !dol_textishtml($this->substit['__USER_SIGNATURE__'])) { |
|
1705
|
|
|
$this->substit['__USER_SIGNATURE__'] = dol_nl2br($this->substit['__USER_SIGNATURE__']); |
|
1706
|
|
|
} elseif (!dol_textishtml($defaultmessage) && isset($this->substit['__USER_SIGNATURE__']) && dol_textishtml($this->substit['__USER_SIGNATURE__'])) { |
|
1707
|
|
|
$defaultmessage = dol_nl2br($defaultmessage); |
|
1708
|
|
|
} |
|
1709
|
|
|
if (GETPOSTISSET("message") && !GETPOST('modelselected')) { |
|
1710
|
|
|
$defaultmessage = GETPOST('message', 'restricthtml'); |
|
1711
|
|
|
} else { |
|
1712
|
|
|
$defaultmessage = make_substitutions($defaultmessage, $this->substit); |
|
1713
|
|
|
// Clean first \n and br (to avoid empty line when CONTACTCIVNAME is empty) |
|
1714
|
|
|
$defaultmessage = preg_replace("/^(<br>)+/", "", $defaultmessage); |
|
1715
|
|
|
$defaultmessage = preg_replace("/^\n+/", "", $defaultmessage); |
|
1716
|
|
|
} |
|
1717
|
|
|
|
|
1718
|
|
|
print '<tr><td colspan="2"><label for="message"><span class="fieldrequired">' . $langs->trans("Message") . '</span>'; |
|
1719
|
|
|
if ($user->hasRight("ticket", "write") && !$user->socid) { |
|
1720
|
|
|
$texttooltip = $langs->trans("TicketMessageHelp"); |
|
1721
|
|
|
if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO') || getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) { |
|
1722
|
|
|
$texttooltip .= '<br><br>' . $langs->trans("ForEmailMessageWillBeCompletedWith") . '...'; |
|
1723
|
|
|
} |
|
1724
|
|
|
if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO')) { |
|
1725
|
|
|
$mail_intro = make_substitutions(getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO'), $this->substit); |
|
1726
|
|
|
print '<input type="hidden" name="mail_intro" value="' . $mail_intro . '">'; |
|
1727
|
|
|
$texttooltip .= '<br><u>' . $langs->trans("TicketMessageMailIntro") . '</u><br>' . $mail_intro; |
|
1728
|
|
|
} |
|
1729
|
|
|
if (getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) { |
|
1730
|
|
|
$mail_signature = make_substitutions(getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE'), $this->substit); |
|
1731
|
|
|
print '<input type="hidden" name="mail_signature" value="' . $mail_signature . '">'; |
|
1732
|
|
|
$texttooltip .= '<br><br><u>' . $langs->trans("TicketMessageMailFooter") . '</u><br>' . $mail_signature; |
|
1733
|
|
|
} |
|
1734
|
|
|
print $form->textwithpicto('', $texttooltip, 1, 'help'); |
|
1735
|
|
|
} |
|
1736
|
|
|
print '</label></td></tr>'; |
|
1737
|
|
|
|
|
1738
|
|
|
|
|
1739
|
|
|
print '<tr><td colspan="2">'; |
|
1740
|
|
|
//$toolbarname = 'dolibarr_details'; |
|
1741
|
|
|
$toolbarname = 'dolibarr_notes'; |
|
1742
|
|
|
$doleditor = new DolEditor('message', $defaultmessage, '100%', 200, $toolbarname, '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_5, '90%'); |
|
1743
|
|
|
$doleditor->Create(); |
|
1744
|
|
|
print '</td></tr>'; |
|
1745
|
|
|
|
|
1746
|
|
|
// Footer |
|
1747
|
|
|
// External users can't send message email |
|
1748
|
|
|
/*if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_SIGNATURE)) { |
|
1749
|
|
|
$mail_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE; |
|
1750
|
|
|
print '<tr class="email_line"><td><label for="mail_intro">'.$langs->trans("TicketMessageMailFooter").'</label>'; |
|
1751
|
|
|
print $form->textwithpicto('', $langs->trans("TicketMessageMailFooterHelp"), 1, 'help'); |
|
1752
|
|
|
print '</td><td>'; |
|
1753
|
|
|
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php'; |
|
1754
|
|
|
$doleditor = new DolEditor('mail_signature', $mail_signature, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_SOCIETE'), ROWS_2, 70); |
|
1755
|
|
|
$doleditor->Create(); |
|
1756
|
|
|
print '</td></tr>'; |
|
1757
|
|
|
} |
|
1758
|
|
|
*/ |
|
1759
|
|
|
|
|
1760
|
|
|
print '</table>'; |
|
1761
|
|
|
|
|
1762
|
|
|
print '<br><center>'; |
|
1763
|
|
|
print '<input type="submit" class="button" name="btn_add_message" value="' . $langs->trans("Add") . '"'; |
|
1764
|
|
|
// Add a javascript test to avoid to forget to submit file before sending email |
|
1765
|
|
|
if ($this->withfile == 2 && !empty($conf->use_javascript_ajax)) { |
|
1766
|
|
|
print ' onClick="if (document.ticket.addedfile.value != \'\') { alert(\'' . dol_escape_js($langs->trans("FileWasNotUploaded")) . '\'); return false; } else { return true; }"'; |
|
1767
|
|
|
} |
|
1768
|
|
|
print ' />'; |
|
1769
|
|
|
if (!empty($this->withcancel)) { |
|
1770
|
|
|
print " "; |
|
1771
|
|
|
print '<input class="button button-cancel" type="submit" name="cancel" value="' . $langs->trans("Cancel") . '">'; |
|
1772
|
|
|
} |
|
1773
|
|
|
print "</center>\n"; |
|
1774
|
|
|
|
|
1775
|
|
|
print '<input type="hidden" name="page_y">' . "\n"; |
|
1776
|
|
|
|
|
1777
|
|
|
print "</form><br>\n"; |
|
1778
|
|
|
|
|
1779
|
|
|
// Disable enter key if option MAIN_MAILFORM_DISABLE_ENTERKEY is set |
|
1780
|
|
|
if (getDolGlobalString('MAIN_MAILFORM_DISABLE_ENTERKEY')) { |
|
1781
|
|
|
print '<script type="text/javascript">'; |
|
1782
|
|
|
print 'jQuery(document).ready(function () {'; |
|
1783
|
|
|
print ' $(document).on("keypress", \'#ticket\', function (e) { /* Note this is called at every key pressed ! */ |
|
1784
|
|
|
var code = e.keyCode || e.which; |
|
1785
|
|
|
if (code == 13) { |
|
1786
|
|
|
console.log("Enter was intercepted and blocked"); |
|
1787
|
|
|
e.preventDefault(); |
|
1788
|
|
|
return false; |
|
1789
|
|
|
} |
|
1790
|
|
|
});'; |
|
1791
|
|
|
print '})'; |
|
1792
|
|
|
print '</script>'; |
|
1793
|
|
|
} |
|
1794
|
|
|
|
|
1795
|
|
|
print "<!-- End form TICKET -->\n"; |
|
1796
|
|
|
} |
|
1797
|
|
|
} |
|
1798
|
|
|
|
alxarafe /
alixar
This check looks for calls to methods that do not seem to exist on a given type. It looks for the method on the type itself as well as in inherited classes or implemented interfaces.
This is most likely a typographical error or the method has been renamed.