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@@ -47,7 +47,7 @@ discard block |
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block discarded – undo |
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47
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47
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$tickets->log_tickets($id, $sla, $reporteddate, $reportedby, $telp, $email, $problemsummary, $problemdetail, $ticketstatus, $assignee, $assigneddate, $pendingby, $pendingdate, $resolution, $resolvedby, $resolveddate, $closedby, $closeddate, $changes, $changeby);
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48
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48
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if ($user['level'] == 'Admin') {
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49
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49
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header('Location: ticketlist.php');
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50
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- } else {
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50
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+ }else {
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51
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51
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header('Location: myticketbyassignee.php');
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52
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52
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}
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53
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53
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}
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@@ -191,11 +191,11 @@ discard block |
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block discarded – undo |
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191
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191
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<td> Status* </td><td> : </td>
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192
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<td> <input type="hidden" name="oldticketstatus" value="<?php echo $ticket['ticketstatus']; ?>">
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193
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<select name="ticketstatus">
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194
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- <option value="Assigned" <?php echo ($ticket['ticketstatus'] == 'Assigned') ? 'selected="selected"' : '';?>>Assigned</option>
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195
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- <option value="Process" <?php echo ($ticket['ticketstatus'] == 'Process') ? 'selected="selected"' : '';?>>Process</option>
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196
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- <option value="Resolved" <?php echo ($ticket['ticketstatus'] == 'Resolved') ? 'selected="selected"' : '';?>>Resolved</option>
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197
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- <option value="Pending" <?php echo ($ticket['ticketstatus'] == 'Pending') ? 'selected="selected"' : '';?>>Pending</option>
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198
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- <option value="Closed" <?php echo ($ticket['ticketstatus'] == 'Closed') ? 'selected="selected"' : '';?>>Closed</option>
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+ <option value="Assigned" <?php echo ($ticket['ticketstatus'] == 'Assigned') ? 'selected="selected"' : ''; ?>>Assigned</option>
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195
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+ <option value="Process" <?php echo ($ticket['ticketstatus'] == 'Process') ? 'selected="selected"' : ''; ?>>Process</option>
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196
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+ <option value="Resolved" <?php echo ($ticket['ticketstatus'] == 'Resolved') ? 'selected="selected"' : ''; ?>>Resolved</option>
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197
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+ <option value="Pending" <?php echo ($ticket['ticketstatus'] == 'Pending') ? 'selected="selected"' : ''; ?>>Pending</option>
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198
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+ <option value="Closed" <?php echo ($ticket['ticketstatus'] == 'Closed') ? 'selected="selected"' : ''; ?>>Closed</option>
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199
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</select>
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200
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</td>
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201
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201
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</tr>
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