@@ -9,14 +9,13 @@ |
||
9 | 9 | $errors[] = 'Sorry, but we need your username and password.'; |
10 | 10 | } else if ($users->user_exists($username) === false) { |
11 | 11 | $errors[] = 'Sorry, that username doesn\'t exists. Please try again.'; |
12 | - } |
|
13 | - else |
|
12 | + } else |
|
14 | 13 | { $login = $users->login($username, $password); |
15 | 14 | if ($login === false) { |
16 | 15 | $errors[] = 'Sorry, that username/password is invalid. Please try again.'; |
17 | - }else if (!$users->email_confirmed($username)){ |
|
16 | + } else if (!$users->email_confirmed($username)){ |
|
18 | 17 | $errors[] = 'Sorry, your account is locked. Please contact Administrator.'; |
19 | - }else { |
|
18 | + } else { |
|
20 | 19 | $_SESSION['loginid'] = $login; |
21 | 20 | $users->log_users($login,'Login to Helpdesk System'); |
22 | 21 | echo $login; |
@@ -46,8 +46,7 @@ |
||
46 | 46 | $tickets->update_ticket($id,$sla,$reporteddate,$reportedby,$telp,$email,$problemsummary,$problemdetail,$ticketstatus,$assignee,$assigneddate,$pendingby, $pendingdate, $resolution,$resolvedby,$resolveddate,$closedby,$closeddate); |
47 | 47 | $tickets->log_tickets($id,$sla,$reporteddate,$reportedby,$telp,$email,$problemsummary,$problemdetail,$ticketstatus,$assignee,$assigneddate,$pendingby, $pendingdate, $resolution,$resolvedby,$resolveddate,$closedby,$closeddate,$changes,$changeby); |
48 | 48 | if ($user['level'] == "Admin") |
49 | - { header('Location: ticketlist.php');} |
|
50 | - else |
|
49 | + { header('Location: ticketlist.php');} else |
|
51 | 50 | { header('Location: myticketbyassignee.php');} |
52 | 51 | } |
53 | 52 | ?> |
@@ -13,7 +13,7 @@ discard block |
||
13 | 13 | $query->bindValue(6, $expired); |
14 | 14 | try{ |
15 | 15 | $query->execute(); |
16 | - }catch(PDOException $e){ |
|
16 | + } catch(PDOException $e){ |
|
17 | 17 | die($e->getMessage()); |
18 | 18 | } |
19 | 19 | } |
@@ -28,8 +28,7 @@ discard block |
||
28 | 28 | $query->bindValue(7, $id); |
29 | 29 | try{ |
30 | 30 | $query->execute(); |
31 | - } |
|
32 | - catch(PDOException $e){ |
|
31 | + } catch(PDOException $e){ |
|
33 | 32 | die($e->getMessage()); |
34 | 33 | } |
35 | 34 | } |
@@ -39,8 +38,7 @@ discard block |
||
39 | 38 | $query->bindValue(1, $id); |
40 | 39 | try{ |
41 | 40 | $query->execute(); |
42 | - } |
|
43 | - catch(PDOException $e){ |
|
41 | + } catch(PDOException $e){ |
|
44 | 42 | die($e->getMessage()); |
45 | 43 | } |
46 | 44 | } |
@@ -59,7 +57,7 @@ discard block |
||
59 | 57 | { $query = $this->db->prepare("SELECT * FROM `news` ORDER BY `newsdate` ASC"); |
60 | 58 | try{ |
61 | 59 | $query->execute(); |
62 | - }catch(PDOException $e){ |
|
60 | + } catch(PDOException $e){ |
|
63 | 61 | die($e->getMessage()); |
64 | 62 | } |
65 | 63 | return $query->fetchAll(); |
@@ -68,7 +66,7 @@ discard block |
||
68 | 66 | { $query = $this->db->prepare("SELECT * FROM `news` WHERE UNIX_TIMESTAMP( curdate( ) ) < `expired` ORDER BY `newsdate` ASC"); |
69 | 67 | try{ |
70 | 68 | $query->execute(); |
71 | - }catch(PDOException $e){ |
|
69 | + } catch(PDOException $e){ |
|
72 | 70 | die($e->getMessage()); |
73 | 71 | } |
74 | 72 | return $query->fetchAll(); |
@@ -17,7 +17,7 @@ discard block |
||
17 | 17 | $query->bindValue(8, $emailstatus); |
18 | 18 | try{ |
19 | 19 | $query->execute(); |
20 | - }catch(PDOException $e){ |
|
20 | + } catch(PDOException $e){ |
|
21 | 21 | die($e->getMessage()); |
22 | 22 | } |
23 | 23 | } |
@@ -42,7 +42,7 @@ discard block |
||
42 | 42 | $query->bindValue(8, 'SLA Remainder'); |
43 | 43 | try{ |
44 | 44 | $query->execute(); |
45 | - }catch(PDOException $e){ |
|
45 | + } catch(PDOException $e){ |
|
46 | 46 | die($e->getMessage()); |
47 | 47 | } |
48 | 48 | } |
@@ -53,8 +53,7 @@ discard block |
||
53 | 53 | $query->bindValue(2, $idemail); |
54 | 54 | try{ |
55 | 55 | $query->execute(); |
56 | - } |
|
57 | - catch(PDOException $e){ |
|
56 | + } catch(PDOException $e){ |
|
58 | 57 | die($e->getMessage()); |
59 | 58 | } |
60 | 59 | |
@@ -65,8 +64,7 @@ discard block |
||
65 | 64 | $query->bindValue(1, $idemail); |
66 | 65 | try{ |
67 | 66 | $query->execute(); |
68 | - } |
|
69 | - catch(PDOException $e){ |
|
67 | + } catch(PDOException $e){ |
|
70 | 68 | die($e->getMessage()); |
71 | 69 | } |
72 | 70 | } |
@@ -95,7 +93,7 @@ discard block |
||
95 | 93 | $query->bindValue(1, $emailstatus); |
96 | 94 | try{ |
97 | 95 | $query->execute(); |
98 | - }catch(PDOException $e){ |
|
96 | + } catch(PDOException $e){ |
|
99 | 97 | die($e->getMessage()); |
100 | 98 | } |
101 | 99 | return $query->fetchAll(); |
@@ -105,7 +103,7 @@ discard block |
||
105 | 103 | $query->bindValue(1,'SLA Remainder'); |
106 | 104 | try{ |
107 | 105 | $query->execute(); |
108 | - }catch(PDOException $e){ |
|
106 | + } catch(PDOException $e){ |
|
109 | 107 | die($e->getMessage()); |
110 | 108 | } |
111 | 109 | return $query->fetchAll(); |
@@ -114,7 +112,7 @@ discard block |
||
114 | 112 | { $query = $this->db->prepare("SELECT * FROM `log_emails` ORDER BY `idemail` ASC"); |
115 | 113 | try{ |
116 | 114 | $query->execute(); |
117 | - }catch(PDOException $e){ |
|
115 | + } catch(PDOException $e){ |
|
118 | 116 | die($e->getMessage()); |
119 | 117 | } |
120 | 118 | return $query->fetchAll(); |
@@ -123,7 +121,7 @@ discard block |
||
123 | 121 | { $query = $this->db->prepare("SELECT * FROM `log_emails` WHERE `emailstatus` <> 'Sent' AND senddate <= UNIX_TIMESTAMP(NOW()) ORDER BY `senddate` ASC"); |
124 | 122 | try{ |
125 | 123 | $query->execute(); |
126 | - }catch(PDOException $e){ |
|
124 | + } catch(PDOException $e){ |
|
127 | 125 | die($e->getMessage()); |
128 | 126 | } |
129 | 127 | return $query->fetchAll(); |
@@ -145,8 +143,7 @@ discard block |
||
145 | 143 | $WshShell = new COM("WScript.Shell"); |
146 | 144 | $oExec = $WshShell->Run("cmd /C $cmd", 0, false); |
147 | 145 | return $oExec == 0 ? true : false; |
148 | - } |
|
149 | - else { |
|
146 | + } else { |
|
150 | 147 | $cmd = "php /batch/sendnewticket.bat"; |
151 | 148 | exec($cmd . " > /dev/null &"); |
152 | 149 | } |
@@ -158,8 +155,7 @@ discard block |
||
158 | 155 | $WshShell = new COM("WScript.Shell"); |
159 | 156 | $oExec = $WshShell->Run("cmd /C $cmd", 0, false); |
160 | 157 | return $oExec == 0 ? true : false; |
161 | - } |
|
162 | - else { |
|
158 | + } else { |
|
163 | 159 | $cmd = "php /batch/sendslaremainder.bat"; |
164 | 160 | exec($cmd . " > /dev/null &"); |
165 | 161 | } |
@@ -12,7 +12,7 @@ discard block |
||
12 | 12 | $rows = $query->fetchColumn(); |
13 | 13 | if($rows == 1){ |
14 | 14 | return true; |
15 | - }else{ |
|
15 | + } else{ |
|
16 | 16 | return false; |
17 | 17 | } |
18 | 18 | } catch (PDOException $e){ |
@@ -39,7 +39,7 @@ discard block |
||
39 | 39 | $query->bindValue(13, $pro); |
40 | 40 | try{ |
41 | 41 | $query->execute(); |
42 | - }catch(PDOException $e){ |
|
42 | + } catch(PDOException $e){ |
|
43 | 43 | die($e->getMessage()); |
44 | 44 | } |
45 | 45 | } |
@@ -66,8 +66,7 @@ discard block |
||
66 | 66 | $query->bindValue(18, $id); |
67 | 67 | try{ |
68 | 68 | $query->execute(); |
69 | - } |
|
70 | - catch(PDOException $e){ |
|
69 | + } catch(PDOException $e){ |
|
71 | 70 | die($e->getMessage()); |
72 | 71 | } |
73 | 72 | } |
@@ -77,8 +76,7 @@ discard block |
||
77 | 76 | $query->bindValue(1, $id); |
78 | 77 | try{ |
79 | 78 | $query->execute(); |
80 | - } |
|
81 | - catch(PDOException $e){ |
|
79 | + } catch(PDOException $e){ |
|
82 | 80 | die($e->getMessage()); |
83 | 81 | } |
84 | 82 | } |
@@ -96,7 +94,7 @@ discard block |
||
96 | 94 | { $query = $this->db->prepare("SELECT * FROM `tickets` ORDER BY `ticketnumber` DESC"); |
97 | 95 | try{ |
98 | 96 | $query->execute(); |
99 | - }catch(PDOException $e){ |
|
97 | + } catch(PDOException $e){ |
|
100 | 98 | die($e->getMessage()); |
101 | 99 | } |
102 | 100 | return $query->fetchAll(); |
@@ -105,7 +103,7 @@ discard block |
||
105 | 103 | { $query = $this->db->prepare("SELECT pro FROM `tickets`"); |
106 | 104 | try{ |
107 | 105 | $query->execute(); |
108 | - }catch(PDOException $e){ |
|
106 | + } catch(PDOException $e){ |
|
109 | 107 | die($e->getMessage()); |
110 | 108 | } |
111 | 109 | return $query->fetchAll(); |
@@ -114,7 +112,7 @@ discard block |
||
114 | 112 | { $query = $this->db->prepare("SELECT * FROM `tickets` WHERE `ticketstatus` <> 'Closed' ORDER BY `ticketnumber` DESC"); |
115 | 113 | try{ |
116 | 114 | $query->execute(); |
117 | - }catch(PDOException $e){ |
|
115 | + } catch(PDOException $e){ |
|
118 | 116 | die($e->getMessage()); |
119 | 117 | } |
120 | 118 | return $query->fetchAll(); |
@@ -124,7 +122,7 @@ discard block |
||
124 | 122 | $query->bindValue(1, $userid); |
125 | 123 | try{ |
126 | 124 | $query->execute(); |
127 | - }catch(PDOException $e){ |
|
125 | + } catch(PDOException $e){ |
|
128 | 126 | die($e->getMessage()); |
129 | 127 | } |
130 | 128 | return $query->fetchAll(); |
@@ -134,7 +132,7 @@ discard block |
||
134 | 132 | $query->bindValue(1, $userid); |
135 | 133 | try{ |
136 | 134 | $query->execute(); |
137 | - }catch(PDOException $e){ |
|
135 | + } catch(PDOException $e){ |
|
138 | 136 | die($e->getMessage()); |
139 | 137 | } |
140 | 138 | return $query->fetchAll(); |
@@ -144,7 +142,7 @@ discard block |
||
144 | 142 | $query->bindValue(1, $username); |
145 | 143 | try{ |
146 | 144 | $query->execute(); |
147 | - }catch(PDOException $e){ |
|
145 | + } catch(PDOException $e){ |
|
148 | 146 | die($e->getMessage()); |
149 | 147 | } |
150 | 148 | return $query->fetchAll(); |
@@ -155,7 +153,7 @@ discard block |
||
155 | 153 | $query->bindValue(2, 'Closed'); |
156 | 154 | try{ |
157 | 155 | $query->execute(); |
158 | - }catch(PDOException $e){ |
|
156 | + } catch(PDOException $e){ |
|
159 | 157 | die($e->getMessage()); |
160 | 158 | } |
161 | 159 | return $query->fetchAll(); |
@@ -165,7 +163,7 @@ discard block |
||
165 | 163 | $query->bindValue(1, $ticketstatus); |
166 | 164 | try{ |
167 | 165 | $query->execute(); |
168 | - }catch(PDOException $e){ |
|
166 | + } catch(PDOException $e){ |
|
169 | 167 | die($e->getMessage()); |
170 | 168 | } |
171 | 169 | return $query->fetchAll(); |
@@ -176,7 +174,7 @@ discard block |
||
176 | 174 | $query->bindValue(2, $toperiod); |
177 | 175 | try{ |
178 | 176 | $query->execute(); |
179 | - }catch(PDOException $e){ |
|
177 | + } catch(PDOException $e){ |
|
180 | 178 | die($e->getMessage()); |
181 | 179 | } |
182 | 180 | return $query->fetchAll(); |
@@ -185,7 +183,7 @@ discard block |
||
185 | 183 | { $query = $this->db->prepare("SELECT `idcustomer`, count(*) as `total` FROM `tickets` GROUP BY `idcustomer` ORDER BY total DESC LIMIT 5"); |
186 | 184 | try{ |
187 | 185 | $query->execute(); |
188 | - }catch(PDOException $e){ |
|
186 | + } catch(PDOException $e){ |
|
189 | 187 | die($e->getMessage()); |
190 | 188 | } |
191 | 189 | return $query->fetchAll(); |
@@ -194,7 +192,7 @@ discard block |
||
194 | 192 | { $query = $this->db->prepare("SELECT ticketstatus, count(*) as total FROM `tickets` GROUP BY ticketstatus"); |
195 | 193 | try{ |
196 | 194 | $query->execute(); |
197 | - }catch(PDOException $e){ |
|
195 | + } catch(PDOException $e){ |
|
198 | 196 | die($e->getMessage()); |
199 | 197 | } |
200 | 198 | return $query->fetchAll(); |
@@ -204,7 +202,7 @@ discard block |
||
204 | 202 | $query = $this->db->prepare($sql); |
205 | 203 | try{ |
206 | 204 | $query->execute(); |
207 | - }catch(PDOException $e){ |
|
205 | + } catch(PDOException $e){ |
|
208 | 206 | die($e->getMessage()); |
209 | 207 | } |
210 | 208 | return $query->fetchAll(); |
@@ -214,7 +212,7 @@ discard block |
||
214 | 212 | $query = $this->db->prepare($sql); |
215 | 213 | try{ |
216 | 214 | $query->execute(); |
217 | - }catch(PDOException $e){ |
|
215 | + } catch(PDOException $e){ |
|
218 | 216 | die($e->getMessage()); |
219 | 217 | } |
220 | 218 | return $query->fetchAll(); |
@@ -267,7 +265,7 @@ discard block |
||
267 | 265 | $query->bindValue(21, $changedate); |
268 | 266 | try{ |
269 | 267 | $query->execute(); |
270 | - }catch(PDOException $e){ |
|
268 | + } catch(PDOException $e){ |
|
271 | 269 | die($e->getMessage()); |
272 | 270 | } |
273 | 271 | } |
@@ -276,7 +274,7 @@ discard block |
||
276 | 274 | $query->bindValue(1, $id); |
277 | 275 | try{ |
278 | 276 | $query->execute(); |
279 | - }catch(PDOException $e){ |
|
277 | + } catch(PDOException $e){ |
|
280 | 278 | die($e->getMessage()); |
281 | 279 | } |
282 | 280 | return $query->fetchAll(); |
@@ -11,7 +11,7 @@ discard block |
||
11 | 11 | $rows = $query->fetchColumn(); |
12 | 12 | if($rows == 1){ |
13 | 13 | return true; |
14 | - }else{ |
|
14 | + } else{ |
|
15 | 15 | return false; |
16 | 16 | } |
17 | 17 | } catch (PDOException $e){ |
@@ -28,7 +28,7 @@ discard block |
||
28 | 28 | $query->bindValue(5, $slawarning); |
29 | 29 | try{ |
30 | 30 | $query->execute(); |
31 | - }catch(PDOException $e){ |
|
31 | + } catch(PDOException $e){ |
|
32 | 32 | die($e->getMessage()); |
33 | 33 | } |
34 | 34 | } |
@@ -42,8 +42,7 @@ discard block |
||
42 | 42 | $query->bindValue(5, $slaid); |
43 | 43 | try{ |
44 | 44 | $query->execute(); |
45 | - } |
|
46 | - catch(PDOException $e){ |
|
45 | + } catch(PDOException $e){ |
|
47 | 46 | die($e->getMessage()); |
48 | 47 | } |
49 | 48 | |
@@ -54,8 +53,7 @@ discard block |
||
54 | 53 | $query->bindValue(1, $id); |
55 | 54 | try{ |
56 | 55 | $query->execute(); |
57 | - } |
|
58 | - catch(PDOException $e){ |
|
56 | + } catch(PDOException $e){ |
|
59 | 57 | die($e->getMessage()); |
60 | 58 | } |
61 | 59 | } |
@@ -73,7 +71,7 @@ discard block |
||
73 | 71 | { $query = $this->db->prepare("SELECT * FROM `sla` ORDER BY `slaid` ASC"); |
74 | 72 | try{ |
75 | 73 | $query->execute(); |
76 | - }catch(PDOException $e){ |
|
74 | + } catch(PDOException $e){ |
|
77 | 75 | die($e->getMessage()); |
78 | 76 | } |
79 | 77 | return $query->fetchAll(); |
@@ -11,7 +11,7 @@ discard block |
||
11 | 11 | $rows = $query->fetchColumn(); |
12 | 12 | if($rows == 1){ |
13 | 13 | return true; |
14 | - }else{ |
|
14 | + } else{ |
|
15 | 15 | return false; |
16 | 16 | } |
17 | 17 | } catch (PDOException $e){ |
@@ -27,7 +27,7 @@ discard block |
||
27 | 27 | $rows = $query->fetchColumn(); |
28 | 28 | if($rows == 1){ |
29 | 29 | return true; |
30 | - }else{ |
|
30 | + } else{ |
|
31 | 31 | return false; |
32 | 32 | } |
33 | 33 | } catch (PDOException $e){ |
@@ -49,7 +49,7 @@ discard block |
||
49 | 49 | $query->bindValue(9, $ip); |
50 | 50 | try{ |
51 | 51 | $query->execute(); |
52 | - }catch(PDOException $e){ |
|
52 | + } catch(PDOException $e){ |
|
53 | 53 | die($e->getMessage()); |
54 | 54 | } |
55 | 55 | } |
@@ -69,8 +69,7 @@ discard block |
||
69 | 69 | $query->bindValue(10, $idcustomer); |
70 | 70 | try{ |
71 | 71 | $query->execute(); |
72 | - } |
|
73 | - catch(PDOException $e){ |
|
72 | + } catch(PDOException $e){ |
|
74 | 73 | die($e->getMessage()); |
75 | 74 | } |
76 | 75 | } |
@@ -80,8 +79,7 @@ discard block |
||
80 | 79 | $query->bindValue(1, $id); |
81 | 80 | try{ |
82 | 81 | $query->execute(); |
83 | - } |
|
84 | - catch(PDOException $e){ |
|
82 | + } catch(PDOException $e){ |
|
85 | 83 | die($e->getMessage()); |
86 | 84 | } |
87 | 85 | } |
@@ -100,7 +98,7 @@ discard block |
||
100 | 98 | $query_2->bindValue(2, $email); |
101 | 99 | $query_2->execute(); |
102 | 100 | return true; |
103 | - }else{ |
|
101 | + } else{ |
|
104 | 102 | return false; |
105 | 103 | } |
106 | 104 | } catch(PDOException $e){ |
@@ -117,7 +115,7 @@ discard block |
||
117 | 115 | $rows = $query->fetchColumn(); |
118 | 116 | if($rows == 1){ |
119 | 117 | return true; |
120 | - }else{ |
|
118 | + } else{ |
|
121 | 119 | return false; |
122 | 120 | } |
123 | 121 | } catch(PDOException $e){ |
@@ -134,10 +132,10 @@ discard block |
||
134 | 132 | $id = $data['id']; |
135 | 133 | if($stored_password === sha1($password)){ |
136 | 134 | return $id; |
137 | - }else{ |
|
135 | + } else{ |
|
138 | 136 | return false; |
139 | 137 | } |
140 | - }catch(PDOException $e){ |
|
138 | + } catch(PDOException $e){ |
|
141 | 139 | die($e->getMessage()); |
142 | 140 | } |
143 | 141 | } |
@@ -155,7 +153,7 @@ discard block |
||
155 | 153 | { $query = $this->db->prepare("SELECT * FROM `customers` ORDER BY `namacustomer` ASC"); |
156 | 154 | try{ |
157 | 155 | $query->execute(); |
158 | - }catch(PDOException $e){ |
|
156 | + } catch(PDOException $e){ |
|
159 | 157 | die($e->getMessage()); |
160 | 158 | } |
161 | 159 | return $query->fetchAll(); |
@@ -19,7 +19,7 @@ |
||
19 | 19 | { $query = $this->db->prepare("SELECT * FROM `sla` ORDER BY `slaid` ASC"); |
20 | 20 | try{ |
21 | 21 | $query->execute(); |
22 | - }catch(PDOException $e){ |
|
22 | + } catch(PDOException $e){ |
|
23 | 23 | die($e->getMessage()); |
24 | 24 | } |
25 | 25 | return $query->fetchAll(); |
@@ -11,7 +11,7 @@ discard block |
||
11 | 11 | $rows = $query->fetchColumn(); |
12 | 12 | if($rows == 1){ |
13 | 13 | return true; |
14 | - }else{ |
|
14 | + } else{ |
|
15 | 15 | return false; |
16 | 16 | } |
17 | 17 | } catch (PDOException $e){ |
@@ -36,7 +36,7 @@ discard block |
||
36 | 36 | $query->bindValue(13, $contractperiod); |
37 | 37 | try{ |
38 | 38 | $query->execute(); |
39 | - }catch(PDOException $e){ |
|
39 | + } catch(PDOException $e){ |
|
40 | 40 | die($e->getMessage()); |
41 | 41 | } |
42 | 42 | } |
@@ -59,8 +59,7 @@ discard block |
||
59 | 59 | $query->bindValue(14, $projectid); |
60 | 60 | try{ |
61 | 61 | $query->execute(); |
62 | - } |
|
63 | - catch(PDOException $e){ |
|
62 | + } catch(PDOException $e){ |
|
64 | 63 | die($e->getMessage()); |
65 | 64 | } |
66 | 65 | |
@@ -71,8 +70,7 @@ discard block |
||
71 | 70 | $query->bindValue(1, $id); |
72 | 71 | try{ |
73 | 72 | $query->execute(); |
74 | - } |
|
75 | - catch(PDOException $e){ |
|
73 | + } catch(PDOException $e){ |
|
76 | 74 | die($e->getMessage()); |
77 | 75 | } |
78 | 76 | } |
@@ -90,7 +88,7 @@ discard block |
||
90 | 88 | { $query = $this->db->prepare("SELECT * FROM `projects` ORDER BY `projectid` DESC"); |
91 | 89 | try{ |
92 | 90 | $query->execute(); |
93 | - }catch(PDOException $e){ |
|
91 | + } catch(PDOException $e){ |
|
94 | 92 | die($e->getMessage()); |
95 | 93 | } |
96 | 94 | return $query->fetchAll(); |