aepnat / simhelpdesk

ticketedituser.php

Spacing +2 added lines, -2 removed lines

@@ -157,11 +157,11 @@
 		</tr>

 		<tr valign="top">

 			<td> Resolution* </td><td> : </td>

-			<td> <textarea name="resolution" rows="3" cols="38" <?php echo ($user['level'] == 'User') ? 'readonly="readonly"' : '';?>><?php echo $ticket['resolution']; ?></textarea> </td>

+			<td> <textarea name="resolution" rows="3" cols="38" <?php echo ($user['level'] == 'User') ? 'readonly="readonly"' : ''; ?>><?php echo $ticket['resolution']; ?></textarea> </td>

 		</tr>

 		<tr valign="top">

 			<td> Comment* </td><td> : </td>

-			<td> <textarea name="comment" rows="3" cols="38" <?php echo ($user['level'] != 'User') ? 'readonly="readonly"' : '';?>><?php echo $ticket['comment']; ?></textarea> </td>

+			<td> <textarea name="comment" rows="3" cols="38" <?php echo ($user['level'] != 'User') ? 'readonly="readonly"' : ''; ?>><?php echo $ticket['comment']; ?></textarea> </td>

 		</tr>

 		<tr>

 			<td> </td><td> </td>

ticketedit.php

Spacing +8 added lines, -8 removed lines

@@ -55,7 +55,7 @@ 
     $tickets->log_tickets($id, $sla, $reporteddate, $reportedby, $telp, $email, $problemsummary, $problemdetail, $ticketstatus, $assignee, $assigneddate, $pendingby, $pendingdate, $resolution, $resolvedby, $resolveddate, $closedby, $closeddate, $changes, $changeby, $processby, $processdate, $comment);

     if ($user['level'] == 'Admin') {

         header('Location: ticketlist.php');

-    } else {

+    }else {

         header('Location: myticketbyassignee.php');

     }

 }

@@ -192,21 +192,21 @@ 
 			<td> Status* </td><td> : </td>

 			<td> <input type="hidden" name="oldticketstatus" value="<?php echo $ticket['ticketstatus']; ?>"> 

 			<select name="ticketstatus">

-				<option value="Assigned" <?php echo ($ticket['ticketstatus'] == 'Assigned') ? 'selected="selected"' : '';?>>Assigned</option>

-				<option value="Process" <?php echo ($ticket['ticketstatus'] == 'Process') ? 'selected="selected"' : '';?>>Process</option>

-				<option value="Resolved" <?php echo ($ticket['ticketstatus'] == 'Resolved') ? 'selected="selected"' : '';?>>Resolved</option>

-				<option value="Pending" <?php echo ($ticket['ticketstatus'] == 'Pending') ? 'selected="selected"' : '';?>>Pending</option>

-				<option value="Closed" <?php echo ($ticket['ticketstatus'] == 'Closed') ? 'selected="selected"' : '';?>>Closed</option>

+				<option value="Assigned" <?php echo ($ticket['ticketstatus'] == 'Assigned') ? 'selected="selected"' : ''; ?>>Assigned</option>

+				<option value="Process" <?php echo ($ticket['ticketstatus'] == 'Process') ? 'selected="selected"' : ''; ?>>Process</option>

+				<option value="Resolved" <?php echo ($ticket['ticketstatus'] == 'Resolved') ? 'selected="selected"' : ''; ?>>Resolved</option>

+				<option value="Pending" <?php echo ($ticket['ticketstatus'] == 'Pending') ? 'selected="selected"' : ''; ?>>Pending</option>

+				<option value="Closed" <?php echo ($ticket['ticketstatus'] == 'Closed') ? 'selected="selected"' : ''; ?>>Closed</option>

 			</select> 

 			</td>

 		</tr>

 		<tr valign="top">

 			<td> Resolution* </td><td> : </td>

-			<td> <textarea name="resolution" rows="3" cols="38" <?php echo ($user['level'] == 'User') ? 'readonly="readonly"' : '';?>><?php echo $ticket['resolution']; ?></textarea> </td>

+			<td> <textarea name="resolution" rows="3" cols="38" <?php echo ($user['level'] == 'User') ? 'readonly="readonly"' : ''; ?>><?php echo $ticket['resolution']; ?></textarea> </td>

 		</tr>

 		<tr valign="top">

 			<td> Comment* </td><td> : </td>

-			<td> <textarea name="comment" rows="3" cols="38" <?php echo ($user['level'] != 'User') ? 'readonly="readonly"' : '';?>><?php echo $ticket['comment']; ?></textarea> </td>

+			<td> <textarea name="comment" rows="3" cols="38" <?php echo ($user['level'] != 'User') ? 'readonly="readonly"' : ''; ?>><?php echo $ticket['comment']; ?></textarea> </td>

 		</tr>

 		<tr>

 			<td> </td><td> </td>