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<?php |
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/** |
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* |
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* |
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* @package |
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* @copyright SalesAgility Ltd http://www.salesagility.com |
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* |
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* This program is free software; you can redistribute it and/or modify |
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* it under the terms of the GNU AFFERO GENERAL PUBLIC LICENSE as published by |
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* the Free Software Foundation; either version 3 of the License, or |
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* (at your option) any later version. |
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* |
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* This program is distributed in the hope that it will be useful, |
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* but WITHOUT ANY WARRANTY; without even the implied warranty of |
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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* GNU General Public License for more details. |
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* |
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* You should have received a copy of the GNU AFFERO GENERAL PUBLIC LICENSE |
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* along with this program; if not, see http://www.gnu.org/licenses |
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* or write to the Free Software Foundation,Inc., 51 Franklin Street, |
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* Fifth Floor, Boston, MA 02110-1301 USA |
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* |
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* @author Salesagility Ltd <[email protected]> |
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*/ |
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require_once 'modules/InboundEmail/InboundEmail.php'; |
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require_once 'include/clean.php'; |
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class AOPInboundEmail extends InboundEmail { |
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/** |
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* Replaces embedded image links with links to the appropriate note in the CRM. |
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* @param $string |
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* @param $noteIds A whitelist of note ids to replace |
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* @return mixed |
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*/ |
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function processImageLinks($string, $noteIds){ |
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global $sugar_config; |
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if(!$noteIds){ |
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return $string; |
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} |
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$matches = array(); |
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preg_match('/cid:([[:alnum:]-]*)/',$string,$matches); |
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if(!$matches){ |
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return $string; |
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} |
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array_shift($matches); |
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$matches = array_unique($matches); |
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foreach($matches as $match){ |
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if(in_array($match,$noteIds)){ |
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$string = str_replace('cid:'.$match,$sugar_config['site_url']."/index.php?entryPoint=download&id={$match}&type=Notes&",$string); |
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} |
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} |
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return $string; |
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} |
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function handleCreateCase($email, $userId) { |
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global $current_user, $mod_strings, $current_language; |
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$mod_strings = return_module_language($current_language, "Emails"); |
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$GLOBALS['log']->debug('In handleCreateCase in AOPInboundEmail'); |
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$c = new aCase(); |
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$this->getCaseIdFromCaseNumber($email->name, $c); |
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if (!$this->handleCaseAssignment($email) && $this->isMailBoxTypeCreateCase()) { |
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// create a case |
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$GLOBALS['log']->debug('retrieveing email'); |
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$email->retrieve($email->id); |
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$c = new aCase(); |
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$notes = $email->get_linked_beans('notes','Notes'); |
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$noteIds = array(); |
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foreach($notes as $note){ |
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$noteIds[] = $note->id; |
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} |
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if($email->description_html) { |
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$c->description = $this->processImageLinks(SugarCleaner::cleanHtml($email->description_html),$noteIds); |
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}else{ |
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$c->description = $email->description; |
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} |
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$c->assigned_user_id = $userId; |
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$c->name = $email->name; |
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$c->status = 'New'; |
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$c->priority = 'P1'; |
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if(!empty($email->reply_to_email)) { |
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$contactAddr = $email->reply_to_email; |
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} else { |
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$contactAddr = $email->from_addr; |
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} |
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$GLOBALS['log']->debug('finding related accounts with address ' . $contactAddr); |
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if($accountIds = $this->getRelatedId($contactAddr, 'accounts')) { |
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if (sizeof($accountIds) == 1) { |
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$c->account_id = $accountIds[0]; |
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$acct = new Account(); |
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$acct->retrieve($c->account_id); |
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$c->account_name = $acct->name; |
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} // if |
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} // if |
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$contactIds = $this->getRelatedId($contactAddr, 'contacts'); |
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if(!empty($contactIds)) { |
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$c->contact_created_by_id = $contactIds[0]; |
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} |
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$c->save(true); |
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$caseId = $c->id; |
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$c = new aCase(); |
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$c->retrieve($caseId); |
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if($c->load_relationship('emails')) { |
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$c->emails->add($email->id); |
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} // if |
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if(!empty($contactIds) && $c->load_relationship('contacts')) { |
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if (!$accountIds && count($contactIds) == 1) { |
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$contact = BeanFactory::getBean('Contacts', $contactIds[0]); |
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if ($contact->load_relationship('accounts')) { |
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$acct = $contact->accounts->get(); |
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if ($c->load_relationship('accounts') && !empty($acct[0])) { |
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$c->accounts->add($acct[0]); |
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} |
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} |
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} |
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$c->contacts->add($contactIds); |
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} // if |
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foreach($notes as $note){ |
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//Link notes to case also |
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$newNote = BeanFactory::newBean('Notes'); |
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$newNote->name = $note->name; |
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$newNote->file_mime_type = $note->file_mime_type; |
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$newNote->filename = $note->filename; |
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$newNote->parent_type = 'Cases'; |
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$newNote->parent_id = $c->id; |
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$newNote->save(); |
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$srcFile = "upload://{$note->id}"; |
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$destFile = "upload://{$newNote->id}"; |
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copy($srcFile,$destFile); |
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} |
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$c->email_id = $email->id; |
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$email->parent_type = "Cases"; |
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$email->parent_id = $caseId; |
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// assign the email to the case owner |
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$email->assigned_user_id = $c->assigned_user_id; |
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$email->name = str_replace('%1', $c->case_number, $c->getEmailSubjectMacro()) . " ". $email->name; |
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$email->save(); |
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$GLOBALS['log']->debug('InboundEmail created one case with number: '.$c->case_number); |
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$createCaseTemplateId = $this->get_stored_options('create_case_email_template', ""); |
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if(!empty($this->stored_options)) { |
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$storedOptions = unserialize(base64_decode($this->stored_options)); |
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} |
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if(!empty($createCaseTemplateId)) { |
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$fromName = ""; |
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$fromAddress = ""; |
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if (!empty($this->stored_options)) { |
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$fromAddress = $storedOptions['from_addr']; |
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$fromName = from_html($storedOptions['from_name']); |
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$replyToName = (!empty($storedOptions['reply_to_name']))? from_html($storedOptions['reply_to_name']) :$fromName ; |
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$replyToAddr = (!empty($storedOptions['reply_to_addr'])) ? $storedOptions['reply_to_addr'] : $fromAddress; |
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} // if |
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$defaults = $current_user->getPreferredEmail(); |
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$fromAddress = (!empty($fromAddress)) ? $fromAddress : $defaults['email']; |
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$fromName = (!empty($fromName)) ? $fromName : $defaults['name']; |
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$to[0]['email'] = $contactAddr; |
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// handle to name: address, prefer reply-to |
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if(!empty($email->reply_to_name)) { |
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$to[0]['display'] = $email->reply_to_name; |
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} elseif(!empty($email->from_name)) { |
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$to[0]['display'] = $email->from_name; |
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} |
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$et = new EmailTemplate(); |
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$et->retrieve($createCaseTemplateId); |
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if(empty($et->subject)) { $et->subject = ''; } |
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if(empty($et->body)) { $et->body = ''; } |
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if(empty($et->body_html)) { $et->body_html = ''; } |
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$et->subject = "Re:" . " " . str_replace('%1', $c->case_number, $c->getEmailSubjectMacro() . " ". $c->name); |
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$html = trim($email->description_html); |
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$plain = trim($email->description); |
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$email->email2init(); |
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$email->from_addr = $email->from_addr_name; |
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$email->to_addrs = $email->to_addrs_names; |
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$email->cc_addrs = $email->cc_addrs_names; |
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$email->bcc_addrs = $email->bcc_addrs_names; |
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$email->from_name = $email->from_addr; |
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$email = $email->et->handleReplyType($email, "reply"); |
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$ret = $email->et->displayComposeEmail($email); |
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$ret['description'] = empty($email->description_html) ? str_replace("\n", "\n<BR/>", $email->description) : $email->description_html; |
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$reply = new Email(); |
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$reply->type = 'out'; |
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$reply->to_addrs = $to[0]['email']; |
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$reply->to_addrs_arr = $to; |
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$reply->cc_addrs_arr = array(); |
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$reply->bcc_addrs_arr = array(); |
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$reply->from_name = $fromName; |
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$reply->from_addr = $fromAddress; |
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$reply->reply_to_name = $replyToName; |
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$reply->reply_to_addr = $replyToAddr; |
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$reply->name = $et->subject; |
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$reply->description = $et->body . "<div><hr /></div>" . $email->description; |
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if (!$et->text_only) { |
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$reply->description_html = $et->body_html . "<div><hr /></div>" . $email->description; |
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} |
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$GLOBALS['log']->debug('saving and sending auto-reply email'); |
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//$reply->save(); // don't save the actual email. |
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$reply->send(); |
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} // if |
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} else { |
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echo "First if not matching\n"; |
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if(!empty($email->reply_to_email)) { |
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$contactAddr = $email->reply_to_email; |
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} else { |
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$contactAddr = $email->from_addr; |
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} |
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$this->handleAutoresponse($email, $contactAddr); |
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} |
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echo "End of handle create case\n"; |
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} // fn |
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} |
This check marks implicit conversions of arrays to boolean values in a comparison. While in PHP an empty array is considered to be equal (but not identical) to false, this is not always apparent.
Consider making the comparison explicit by using
empty(..)or! empty(...)instead.