App\Mail\ScannerAction\CreatedHelpDesk::process()

Complexity

Conditions	12
Paths	97

Size

Total Lines	58
Code Lines	41

Duplication

Lines	0
Ratio	0 %

Importance

Changes

0

<?php
	public function process(): void
	{
		if ($this->checkExceptions() || ($prefix = RecordFinder::getRecordNumberFromString($this->message->getSubject(), 'HelpDesk')) && \App\Record::getIdByRecordNumber($prefix, 'HelpDesk')) {
			return;
		}
		$owner = $this->account->getSource()->get('assigned_user_id');
		$fromEmail = $this->message->getEmail('from');
		$contactId = current(\App\Utils::flatten(RecordFinder::findByEmail($fromEmail, $this->getEmailsFields('Contacts'))));
		$parentId = current(\App\Utils::flatten(RecordFinder::findByEmail($fromEmail, $this->getEmailsFields('Accounts'))));
		if (!$parentId) {
			$parentId = current(\App\Utils::flatten(RecordFinder::findByEmail($fromEmail, $this->getEmailsFields('Vendors'))));
		}
		if (!$parentId && $contactId) {
			$parentId = \App\Record::getParentRecord($contactId, 'Contacts');
		}
		$recordModel = \Vtiger_Record_Model::getCleanInstance('HelpDesk');
		$this->loadServiceContracts($recordModel, $parentId);
		$recordModel->set('assigned_user_id', $owner);
		$recordModel->set('created_user_id', \App\User::getCurrentUserRealId());
		$recordModel->setFromUserValue('ticket_title', \App\TextUtils::textTruncate($this->message->getSubject(), $recordModel->getField('ticket_title')->getMaxValue(), false));

		$mailId = $this->message->getMailCrmId($this->account->getSource()->getId());
		$this->message->getBody();
		if ($mailId) {
			$this->attachments = $this->message->processData['CreatedMail']['attachments'] ?? (new \App\Db\Query())->select(['crmid' => 'documentsid'])->from('vtiger_ossmailview_files')->where(['ossmailviewid' => $mailId])->all();

The property attachments does not exist. Although not strictly required by PHP, it is generally a best practice to declare properties explicitly.

		} elseif ($this->message->hasAttachments()) {
			$this->message->saveAttachments([
				'assigned_user_id' => $owner,
				'modifiedby' => $owner,
			]);
		}
		$recordModel->set('description', \App\TextUtils::htmlTruncate($this->message->getBody(true), $recordModel->getField('description')->getMaxValue()));
		$recordModel->set('ticketstatus', \Config\Modules\OSSMailScanner::$helpdeskCreateDefaultStatus);

The type Config\Modules\OSSMailScanner was not found. Maybe you did not declare it correctly or list all dependencies?

		if ($contactId) {
			$recordModel->ext['relations'][] = [
				'relatedModule' => 'Contacts',
				'relatedRecords' => [$contactId],
			];
		}
		if ($mailId) {
			$recordModel->ext['relations'][] = [
				'reverse' => true,
				'relatedModule' => 'OSSMailView',
				'relatedRecords' => [$mailId],
				'params' => $this->message->getDate(),
			];
		}

		foreach ($this->attachments as $file) {
			$recordModel->ext['relations'][] = [
				'relatedModule' => 'Documents',
				'relatedRecords' => [$file['crmid']],
			];
		}

		$recordModel->save();
		$this->message->setProcessData($this->getName(), ['crmid' => $recordModel->getId()]);
	}