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<?php |
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/** |
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* Service contracts utils file. |
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* |
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* @package App |
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* |
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* @copyright YetiForce S.A. |
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* @license YetiForce Public License 6.5 (licenses/LicenseEN.txt or yetiforce.com) |
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* @author Mariusz Krzaczkowski <[email protected]> |
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*/ |
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namespace App\Utils; |
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/** |
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* Service contracts utils class. |
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*/ |
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class ServiceContracts |
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{ |
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/** |
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* Fields map. |
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* |
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* @var string[] |
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*/ |
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private static $fieldsMap = [ |
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'reaction_time' => 'response', |
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'resolve_time' => 'solution', |
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'idle_time' => 'idle', |
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]; |
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/** |
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* Get the amount of business time between two dates in minutes. |
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* |
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* @param string $start |
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* @param string $end |
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* @param array $days |
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* @param string $startHour |
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* @param string $endHour |
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* @param bool $holidays |
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* |
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* @return int |
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*/ |
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public static function businessTime(string $start, string $end, string $startHour, string $endHour, array $days, bool $holidays): int |
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{ |
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$start = new \DateTime($start); |
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$end = new \DateTime($end); |
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$holidaysDates = $dates = []; |
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$date = clone $start; |
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$days = array_flip($days); |
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if ($holidays) { |
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$holidaysDates = array_flip(array_keys(\App\Fields\Date::getHolidays($start->format('Y-m-d'), $end->format('Y-m-d')))); |
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} |
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while ($date <= $end) { |
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$datesEnd = (clone $date)->setTime(23, 59, 59); |
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if (isset($days[$date->format('N')]) && (!$holidays || ($holidays && !isset($holidaysDates[$date->format('Y-m-d')])))) { |
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$dates[] = [ |
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'start' => clone $date, |
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'end' => clone ($end < $datesEnd ? $end : $datesEnd), |
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]; |
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} |
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$date->modify('+1 day')->setTime(0, 0, 0); |
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} |
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[$sh,$sm,$ss] = explode(':', $startHour); |
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[$eh,$em,$es] = explode(':', $endHour); |
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return array_reduce($dates, function ($carry, $item) use ($sh, $sm, $ss, $eh, $em, $es) { |
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$businessStart = (clone $item['start'])->setTime($sh, $sm, $ss); |
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$businessEnd = (clone $item['end'])->setTime($eh, $em, $es); |
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$start = ($item['start'] < $businessStart) ? $businessStart : $item['start']; |
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$end = ($item['end'] > $businessEnd) ? $businessEnd : $item['end']; |
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return $carry += max(0, $end->getTimestamp() - $start->getTimestamp()); |
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}, 0) / 60; |
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} |
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/** |
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* Get default business hours. |
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* |
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* @return array |
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*/ |
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1 |
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public static function getDefaultBusinessHours(): array |
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{ |
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1 |
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if (\App\Cache::has('UtilsServiceContracts::getDefaultBusinessHours', '')) { |
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1 |
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return \App\Cache::get('UtilsServiceContracts::getDefaultBusinessHours', ''); |
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} |
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1 |
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$rows = (new \App\Db\Query())->from('s_#__business_hours')->where(['default' => 1])->all(\App\Db::getInstance('admin')); |
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\App\Cache::save('UtilsServiceContracts::getDefaultBusinessHours', '', $rows); |
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return $rows; |
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} |
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/** |
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* Get all business hours. |
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* |
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* @return array |
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*/ |
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public static function getAllBusinessHours(): array |
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{ |
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if (\App\Cache::has('UtilsServiceContracts::getAllBusinessHours', '')) { |
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return \App\Cache::get('UtilsServiceContracts::getAllBusinessHours', ''); |
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} |
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$rows = (new \App\Db\Query())->from('s_#__business_hours')->all(\App\Db::getInstance('admin')); |
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\App\Cache::save('UtilsServiceContracts::getAllBusinessHours', '', $rows); |
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return $rows; |
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} |
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/** |
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* Get business hours by ids . |
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* |
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* @param string $ids ex. '1,2' |
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* |
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* @return array |
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*/ |
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public static function getBusinessHoursByIds(array $ids): array |
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{ |
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$cacheKey = implode(',', $ids); |
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if (\App\Cache::has('UtilsServiceContracts::getBusinessHoursById', $cacheKey)) { |
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return \App\Cache::get('UtilsServiceContracts::getBusinessHoursById', $cacheKey); |
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} |
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$rows = (new \App\Db\Query())->from('s_#__business_hours')->where(['id' => $ids])->all(\App\Db::getInstance('admin')); |
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\App\Cache::save('UtilsServiceContracts::getBusinessHoursById', $cacheKey, $rows); |
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return $rows; |
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} |
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/** |
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* Get sla policy by id. |
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* |
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* @param int $id |
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* |
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* @return array |
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*/ |
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private static function getSlaPolicyById(int $id): array |
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{ |
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if (\App\Cache::has('UtilsServiceContracts::getSlaPolicyById', $id)) { |
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return \App\Cache::get('UtilsServiceContracts::getSlaPolicyById', $id); |
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} |
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$row = (new \App\Db\Query())->from('s_#__sla_policy')->where(['id' => $id])->one(\App\Db::getInstance('admin')); |
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\App\Cache::save('UtilsServiceContracts::getSlaPolicyById', $id, $row); |
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return $row; |
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} |
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/** |
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* Get sla policy by module id. |
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* |
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* @param int $moduleId |
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* |
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* @return array |
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*/ |
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public static function getSlaPolicyByModule(int $moduleId): array |
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{ |
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if (\App\Cache::has('UtilsServiceContracts::getSlaPolicyByModule', $moduleId)) { |
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return \App\Cache::get('UtilsServiceContracts::getSlaPolicyByModule', $moduleId); |
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} |
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$rows = (new \App\Db\Query())->from('s_#__sla_policy')->where(['tabid' => $moduleId])->all(\App\Db::getInstance('admin')); |
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\App\Cache::save('UtilsServiceContracts::getSlaPolicyByModule', $moduleId, $rows); |
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return $rows; |
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} |
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/** |
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* Get sla policy from service contracts by crm id. |
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* |
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* @param int $serviceContractId Service contracts id |
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* @param int|null $sourceModuleId |
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* |
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* @return array |
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*/ |
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public static function getSlaPolicyForServiceContracts(int $serviceContractId, ?int $sourceModuleId = null): array |
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{ |
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1 |
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if (\App\Cache::has('UtilsServiceContracts::getSlaPolicyForServiceContracts', $serviceContractId)) { |
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$rows = \App\Cache::get('UtilsServiceContracts::getSlaPolicyForServiceContracts', $serviceContractId); |
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} else { |
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$rows = (new \App\Db\Query())->from('u_#__servicecontracts_sla_policy')->where(['crmid' => $serviceContractId])->all(); |
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\App\Cache::save('UtilsServiceContracts::getSlaPolicyForServiceContracts', $serviceContractId, $rows); |
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} |
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1 |
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if ($sourceModuleId) { |
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1 |
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foreach ($rows as $key => $value) { |
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if ($sourceModuleId !== $value['tabid']) { |
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unset($rows[$key]); |
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} |
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} |
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} |
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return $rows; |
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} |
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/** |
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* Delete sla policy for service contracts. |
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* |
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* @param int $crmId |
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* @param int $sourceModuleId |
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* @param int|null $rowId |
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* |
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* @return void |
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*/ |
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public static function deleteSlaPolicy(int $crmId, int $sourceModuleId, ?int $rowId = null) |
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{ |
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$where = ['crmid' => $crmId, 'tabid' => $sourceModuleId]; |
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if ($rowId) { |
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$where['id'] = $rowId; |
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} |
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\App\Db::getInstance()->createCommand() |
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->delete('u_#__servicecontracts_sla_policy', $where)->execute(); |
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\App\Cache::delete('UtilsServiceContracts::getSlaPolicyForServiceContracts', $crmId); |
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} |
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/** |
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* Save sla policy for service contracts. |
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* |
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* @param array $data |
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* @param bool $delete |
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* |
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* @return void |
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*/ |
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public static function saveSlaPolicy(array $data, bool $delete = true) |
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{ |
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$db = \App\Db::getInstance(); |
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if ($delete) { |
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self::deleteSlaPolicy($data['crmid'], $data['tabid']); |
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} |
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if ($data['policy_type']) { |
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$db->createCommand()->insert('u_#__servicecontracts_sla_policy', $data)->execute(); |
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return $db->getLastInsertID(); |
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} |
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return 0; |
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} |
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/** |
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* Get rules for service contracts. |
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* |
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1 |
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* @param int $serviceContractId Service contracts id |
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* @param \Vtiger_Record_Model $recordModel Record the model that will be updated |
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1 |
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* |
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1 |
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* @return array |
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*/ |
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public static function getRulesForServiceContracts(int $serviceContractId, \Vtiger_Record_Model $recordModel): array |
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{ |
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$times = $businessHours = []; |
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foreach (self::getSlaPolicyForServiceContracts($serviceContractId, $recordModel->getModule()->getId()) as $row) { |
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switch ($row['policy_type']) { |
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case 1: |
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$slaPolicy = self::getSlaPolicyById($row['sla_policy_id']); |
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$conditions = \App\Json::decode($slaPolicy['conditions']); |
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if ($conditions && \App\Condition::checkConditions($conditions, $recordModel)) { |
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if (empty($slaPolicy['operational_hours'])) { |
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return $slaPolicy; |
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} |
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if ($slaPolicy['business_hours']) { |
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return self::optimizeBusinessHours(explode(',', $slaPolicy['business_hours'])); |
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} |
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} |
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break; |
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case 2: |
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$conditions = \App\Json::decode($row['conditions']); |
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if ($conditions && $row['business_hours'] && \App\Condition::checkConditions($conditions, $recordModel)) { |
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250
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$businessHours = \array_merge($businessHours, explode(',', $row['business_hours'])); |
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if ((isset($times['reaction_time']) && \App\Fields\TimePeriod::convertToMinutes($row['reaction_time']) < \App\Fields\TimePeriod::convertToMinutes($times['reaction_time'])) |
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252
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|| !isset($times['reaction_time'])) { |
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253
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$times = [ |
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254
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'reaction_time' => $row['reaction_time'], |
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255
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'idle_time' => $row['idle_time'], |
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256
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'resolve_time' => $row['resolve_time'], |
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257
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]; |
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258
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1 |
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} |
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259
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} |
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260
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break; |
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261
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} |
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262
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} |
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263
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if ($businessHours) { |
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264
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$result = []; |
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265
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1 |
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foreach (self::optimizeBusinessHours(\array_unique($businessHours)) as $value) { |
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266
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$result[] = array_merge($value, $times); |
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267
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} |
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268
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return $result; |
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269
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} |
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270
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return []; |
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271
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} |
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272
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273
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/** |
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274
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* Get rules for record model which will be updated. |
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275
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* |
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276
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* @param \Vtiger_Record_Model $recordModel Record the model that will be updated |
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277
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* |
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278
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* @return array |
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279
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*/ |
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280
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public static function getSlaPolicyRulesForModule(\Vtiger_Record_Model $recordModel): array |
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281
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{ |
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282
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$times = $businessHours = []; |
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283
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foreach (self::getSlaPolicyForModule($recordModel->getModule()->getId()) as $row) { |
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284
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$conditions = \App\Json::decode($row['conditions']); |
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285
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if ($conditions && $row['business_hours'] && \App\Condition::checkConditions($conditions, $recordModel)) { |
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286
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$businessHours = \array_merge($businessHours, explode(',', $row['business_hours'])); |
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287
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if ((isset($times['reaction_time']) && \App\Fields\TimePeriod::convertToMinutes($row['reaction_time']) < \App\Fields\TimePeriod::convertToMinutes($times['reaction_time'])) |
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288
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|| !isset($times['reaction_time'])) { |
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289
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$times = [ |
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290
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'reaction_time' => $row['reaction_time'], |
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291
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'idle_time' => $row['idle_time'], |
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292
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'resolve_time' => $row['resolve_time'], |
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293
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]; |
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294
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} |
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295
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break; |
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296
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} |
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297
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} |
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298
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|
|
if ($businessHours) { |
|
299
|
|
|
$result = []; |
|
300
|
|
|
foreach (self::optimizeBusinessHours(\array_unique($businessHours)) as $value) { |
|
301
|
|
|
$result[] = array_merge($value, $times); |
|
302
|
|
|
} |
|
303
|
|
|
return $result; |
|
304
|
|
|
} |
|
305
|
|
|
return []; |
|
306
|
|
|
} |
|
307
|
|
|
|
|
308
|
|
|
/** |
|
309
|
|
|
* Get sla policy by crm id. |
|
310
|
|
|
* |
|
311
|
|
|
* @param int $moduleId |
|
312
|
|
|
* |
|
313
|
|
|
* @return array |
|
314
|
|
|
*/ |
|
315
|
|
|
public static function getSlaPolicyForModule(int $moduleId): array |
|
316
|
|
|
{ |
|
317
|
|
|
if (\App\Cache::has('UtilsServiceContracts::getSlaPolicyForModule', $moduleId)) { |
|
318
|
|
|
$rows = \App\Cache::get('UtilsServiceContracts::getSlaPolicyForModule', $moduleId); |
|
319
|
|
|
} else { |
|
320
|
|
|
$rows = (new \App\Db\Query())->from('s_#__sla_policy')->where(['tabid' => $moduleId, 'available_for_record_time_count' => 1])->all(\App\Db::getInstance('admin')); |
|
321
|
|
|
\App\Cache::save('UtilsServiceContracts::getSlaPolicyForModule', $moduleId, $rows); |
|
322
|
|
|
} |
|
323
|
|
|
return $rows; |
|
324
|
|
|
} |
|
325
|
|
|
|
|
326
|
|
|
/** |
|
327
|
|
|
* Parse business hours to days. |
|
328
|
|
|
* |
|
329
|
|
|
* @param array $rows |
|
330
|
|
|
* |
|
331
|
|
|
* @return array |
|
332
|
|
|
*/ |
|
333
|
|
|
private static function parseBusinessHoursToDays(array $rows): array |
|
334
|
|
|
{ |
|
335
|
|
|
$days = $holidays = []; |
|
336
|
|
|
foreach ($rows as $row) { |
|
337
|
|
|
foreach (explode(',', $row['working_days']) as $day) { |
|
338
|
|
|
if ((isset($days[$day]['working_hours_from']) && (int) $row['working_hours_from'] < (int) $days[$day]['working_hours_from']) |
|
339
|
|
|
|| empty($days[$day]['working_hours_from'])) { |
|
340
|
|
|
$days[$day] = [ |
|
341
|
|
|
'working_hours_from' => $row['working_hours_from'], |
|
342
|
|
|
'working_hours_to' => $row['working_hours_to'], |
|
343
|
|
|
'reaction_time' => $row['reaction_time'], |
|
344
|
|
|
'idle_time' => $row['idle_time'], |
|
345
|
|
|
'resolve_time' => $row['resolve_time'], |
|
346
|
|
|
]; |
|
347
|
|
|
} |
|
348
|
|
|
} |
|
349
|
|
|
if (!empty($row['holidays']) && ((isset($holidays['working_hours_from']) && (int) $row['working_hours_from'] < (int) $holidays['working_hours_from']) |
|
350
|
|
|
|| empty($holidays['working_hours_from']))) { |
|
351
|
|
|
$holidays = [ |
|
352
|
|
|
'working_hours_from' => $row['working_hours_from'], |
|
353
|
|
|
'working_hours_to' => $row['working_hours_to'], |
|
354
|
|
|
'reaction_time' => $row['reaction_time'], |
|
355
|
|
|
'idle_time' => $row['idle_time'], |
|
356
|
|
|
'resolve_time' => $row['resolve_time'], |
|
357
|
|
|
]; |
|
358
|
|
|
} |
|
359
|
|
|
} |
|
360
|
|
|
return ['days' => $days, 'holidays' => $holidays]; |
|
361
|
|
|
} |
|
362
|
|
|
|
|
363
|
|
|
/** |
|
364
|
|
|
* Undocumented function. |
|
365
|
|
|
* |
|
366
|
|
|
* @param array $businessHours |
|
367
|
|
|
* |
|
368
|
|
|
* @return array |
|
369
|
|
|
*/ |
|
370
|
|
|
private static function optimizeBusinessHours(array $businessHours): array |
|
371
|
|
|
{ |
|
372
|
|
|
$result = []; |
|
373
|
|
|
['days' => $days, 'holidays' => $holidays] = self::parseBusinessHoursToDays(self::getBusinessHoursByIds($businessHours)); |
|
374
|
|
|
foreach ($days as $day => $value) { |
|
375
|
|
|
$key = "{$value['working_hours_from']}|{$value['working_hours_to']}"; |
|
376
|
|
|
if (isset($result[$key])) { |
|
377
|
|
|
$result[$key] = ['working_days' => $result[$key]['working_days'] . ',' . $day] + $value; |
|
378
|
|
|
} else { |
|
379
|
|
|
$result[$key] = ['working_days' => $day] + $value; |
|
380
|
|
|
} |
|
381
|
|
|
} |
|
382
|
|
|
if ($holidays) { |
|
383
|
|
|
$key = "{$holidays['working_hours_from']}|{$holidays['working_hours_to']}"; |
|
384
|
|
|
$result[$key] = $result[$key] + ['holidays' => 1]; |
|
385
|
|
|
} |
|
386
|
|
|
return $result; |
|
387
|
|
|
} |
|
388
|
|
|
|
|
389
|
|
|
/** |
|
390
|
|
|
* Function returning difference in format between date times. |
|
391
|
|
|
* |
|
392
|
|
|
* @param string $start |
|
393
|
|
|
* @param string $end |
|
394
|
|
|
* @param \Vtiger_Record_Model $recordModel Record the model that will be updated |
|
395
|
|
|
* |
|
396
|
|
|
* @return int |
|
397
|
|
|
*/ |
|
398
|
|
|
public static function getDiff(string $start, \Vtiger_Record_Model $recordModel, string $end = ''): int |
|
399
|
|
|
{ |
|
400
|
|
|
if (!$end) { |
|
401
|
|
|
$end = date('Y-m-d H:i:s'); |
|
402
|
|
|
} |
|
403
|
|
|
$fieldModel = current($recordModel->getModule()->getReferenceFieldsForModule('ServiceContracts')); |
|
404
|
|
|
if ($fieldModel && ($value = $recordModel->get($fieldModel->getName()))) { |
|
405
|
|
|
return self::getDiffFromServiceContracts($start, $end, $value, $recordModel); |
|
406
|
|
|
} |
|
407
|
|
|
if (\is_int($diff = self::getDiffFromSlaPolicy($start, $end, $recordModel))) { |
|
408
|
|
|
return $diff; |
|
409
|
|
|
} |
|
410
|
|
|
if (!($diff = self::getDiffFromDefaultBusinessHours($start, $end))) { |
|
411
|
|
|
$diff = \App\Fields\DateTime::getDiff($start, $end, 'minutes'); |
|
412
|
|
|
} |
|
413
|
|
|
return $diff; |
|
414
|
1 |
|
} |
|
415
|
|
|
|
|
416
|
1 |
|
/** |
|
417
|
1 |
|
* Get the amount of business time between the two dates in minutes based on the service contracts. |
|
418
|
1 |
|
* |
|
419
|
|
|
* @param string $start |
|
420
|
|
|
* @param string $end |
|
421
|
1 |
|
* @param int $serviceContractId Service contracts id |
|
422
|
|
|
* @param \Vtiger_Record_Model $recordModel Record the model that will be updated |
|
423
|
|
|
* |
|
424
|
|
|
* @return int |
|
425
|
|
|
*/ |
|
426
|
|
|
public static function getDiffFromServiceContracts(string $start, string $end, int $serviceContractId, \Vtiger_Record_Model $recordModel): int |
|
427
|
|
|
{ |
|
428
|
|
|
if ($rules = self::getRulesForServiceContracts($serviceContractId, $recordModel)) { |
|
429
|
|
|
if (isset($rules['id'])) { |
|
430
|
|
|
return round(\App\Fields\DateTime::getDiff($start, $end, 'minutes')); |
|
|
|
|
|
|
431
|
|
|
} |
|
432
|
1 |
|
$time = 0; |
|
433
|
|
|
foreach ($rules as $row) { |
|
434
|
1 |
|
$time += self::businessTime($start, $end, $row['working_hours_from'], $row['working_hours_to'], explode(',', $row['working_days']), !empty($row['holidays'])); |
|
435
|
1 |
|
} |
|
436
|
1 |
|
return $time; |
|
437
|
|
|
} |
|
438
|
|
|
if (!($diff = self::getDiffFromDefaultBusinessHours($start, $end))) { |
|
439
|
|
|
$diff = round(\App\Fields\DateTime::getDiff($start, $end, 'minutes')); |
|
440
|
|
|
} |
|
441
|
|
|
return $diff; |
|
|
|
|
|
|
442
|
|
|
} |
|
443
|
|
|
|
|
444
|
|
|
/** |
|
445
|
|
|
* Get the amount of business time between the two dates in minutes based on the global sla policy. |
|
446
|
|
|
* |
|
447
|
1 |
|
* @param string $start |
|
448
|
|
|
* @param string $end |
|
449
|
|
|
* @param \Vtiger_Record_Model $recordModel Record the model that will be updated |
|
450
|
1 |
|
* |
|
451
|
|
|
* @return int|null |
|
452
|
|
|
*/ |
|
453
|
|
|
public static function getDiffFromSlaPolicy(string $start, string $end, \Vtiger_Record_Model $recordModel): ?int |
|
454
|
|
|
{ |
|
455
|
|
|
if ($rules = self::getSlaPolicyRulesForModule($recordModel)) { |
|
456
|
|
|
$time = 0; |
|
457
|
|
|
foreach ($rules as $row) { |
|
458
|
|
|
$time += self::businessTime($start, $end, $row['working_hours_from'], $row['working_hours_to'], explode(',', $row['working_days']), !empty($row['holidays'])); |
|
459
|
|
|
} |
|
460
|
|
|
return $time; |
|
461
|
|
|
} |
|
462
|
|
|
return null; |
|
463
|
|
|
} |
|
464
|
|
|
|
|
465
|
|
|
/** |
|
466
|
|
|
* Get the amount of default business time between two dates in minutes. |
|
467
|
|
|
* |
|
468
|
|
|
* @param string $start |
|
469
|
|
|
* @param string $end |
|
470
|
|
|
* |
|
471
|
|
|
* @return int |
|
472
|
|
|
*/ |
|
473
|
|
|
public static function getDiffFromDefaultBusinessHours(string $start, string $end): int |
|
474
|
|
|
{ |
|
475
|
|
|
$businessHours = self::getDefaultBusinessHours(); |
|
476
|
|
|
if (!$businessHours) { |
|
477
|
|
|
return false; |
|
|
|
|
|
|
478
|
|
|
} |
|
479
|
|
|
$time = 0; |
|
480
|
|
|
foreach ($businessHours as $row) { |
|
481
|
|
|
if ($row['working_days']) { |
|
482
|
|
|
$time += self::businessTime($start, $end, $row['working_hours_from'], $row['working_hours_to'], explode(',', $row['working_days']), (bool) $row['holidays']); |
|
483
|
|
|
} |
|
484
|
|
|
} |
|
485
|
|
|
return $time; |
|
486
|
|
|
} |
|
487
|
|
|
|
|
488
|
|
|
/** |
|
489
|
|
|
* Update expected times. |
|
490
|
|
|
* |
|
491
|
|
|
* @param \Vtiger_Record_Model $recordModel |
|
492
|
|
|
* @param array $type |
|
493
|
|
|
* |
|
494
|
|
|
* @return void |
|
495
|
|
|
*/ |
|
496
|
|
|
public static function updateExpectedTimes(\Vtiger_Record_Model $recordModel, array $type) |
|
497
|
|
|
{ |
|
498
|
|
|
$field = \App\Field::getRelatedFieldForModule($recordModel->getModuleName(), 'ServiceContracts'); |
|
499
|
|
|
$serviceContract = ($field && !empty($recordModel->get($field['fieldname']))) ? $recordModel->get($field['fieldname']) : 0; |
|
|
|
|
|
|
500
|
|
|
foreach (self::getExpectedTimes($serviceContract, $recordModel, $type) as $key => $time) { |
|
501
|
|
|
$recordModel->set($key . '_expected', $time); |
|
502
|
|
|
} |
|
503
|
|
|
} |
|
504
|
|
|
|
|
505
|
|
|
/** |
|
506
|
|
|
* Get expected times from ServiceContracts. |
|
507
|
|
|
* |
|
508
|
|
|
* @param int $id Service contract id |
|
509
|
|
|
* @param \Vtiger_Record_Model $recordModel |
|
510
|
|
|
* @param array $type |
|
511
|
|
|
* |
|
512
|
|
|
* @return array |
|
513
|
|
|
*/ |
|
514
|
|
|
private static function getExpectedTimes(int $id, \Vtiger_Record_Model $recordModel, array $type): array |
|
515
|
|
|
{ |
|
516
|
|
|
$return = []; |
|
517
|
|
|
$date = new \DateTime(); |
|
518
|
|
|
if ($id && ($rules = self::getRulesForServiceContracts($id, $recordModel)) || ($rules = self::getSlaPolicyRulesForModule($recordModel))) { |
|
|
|
|
|
|
519
|
|
|
if (isset($rules['id'])) { |
|
520
|
|
|
foreach (self::$fieldsMap as $key => $fieldKey) { |
|
521
|
|
|
if (\in_array($fieldKey, $type)) { |
|
522
|
|
|
$minutes = \App\Fields\TimePeriod::convertToMinutes($rules[$key]); |
|
523
|
|
|
$return[$fieldKey] = (clone $date)->modify("+$minutes minute")->format('Y-m-d H:i:s'); |
|
524
|
|
|
} |
|
525
|
|
|
} |
|
526
|
|
|
return $return; |
|
527
|
|
|
} |
|
528
|
|
|
$days = self::parseBusinessHoursToDays($rules); |
|
529
|
|
|
} elseif ($businessHours = self::getDefaultBusinessHours()) { |
|
530
|
|
|
$days = self::parseBusinessHoursToDays($businessHours); |
|
531
|
|
|
} else { |
|
532
|
|
|
return []; |
|
533
|
|
|
} |
|
534
|
|
|
$day = $date->format('N'); |
|
535
|
|
|
$daySetting = null; |
|
536
|
|
|
if (\App\Fields\Date::getHolidays($date->format('Y-m-d'), $date->format('Y-m-d'))) { |
|
537
|
|
|
$daySetting = $days['holidays']; |
|
538
|
|
|
} elseif (empty($days['days'][$day])) { |
|
539
|
|
|
$daySetting = self::getNextBusinessDay($date, $days); |
|
540
|
|
|
} else { |
|
541
|
|
|
$daySetting = $days['days'][$day]; |
|
542
|
|
|
} |
|
543
|
|
|
if ($daySetting) { |
|
544
|
|
|
$interval = \App\Fields\DateTime::getDiff($date->format('Y-m-d') . ' ' . $daySetting['working_hours_to'], $date->format('Y-m-d H:i:s'), 'minutes'); |
|
545
|
|
|
foreach (self::$fieldsMap as $key => $fieldKey) { |
|
546
|
|
|
if (\in_array($fieldKey, $type)) { |
|
547
|
|
|
$minutes = \App\Fields\TimePeriod::convertToMinutes($daySetting[$key]); |
|
548
|
|
|
if ($minutes < $interval) { |
|
549
|
|
|
$return[$fieldKey] = (clone $date)->modify("+$minutes minute")->format('Y-m-d H:i:s'); |
|
550
|
|
|
} else { |
|
551
|
|
|
$tmpDate = clone $date; |
|
552
|
|
|
$tmpInterval = $interval; |
|
553
|
|
|
while ($minutes > $tmpInterval) { |
|
554
|
|
|
$minutes -= $tmpInterval; |
|
555
|
|
|
$tmpDaySetting = self::getNextBusinessDay($tmpDate, $days); |
|
556
|
|
|
$tmpInterval = \App\Fields\DateTime::getDiff($tmpDate->format('Y-m-d') . ' ' . $tmpDaySetting['working_hours_to'], $tmpDate->format('Y-m-d H:i:s'), 'minutes'); |
|
557
|
|
|
if ($minutes < $tmpInterval) { |
|
558
|
|
|
$return[$fieldKey] = (clone $tmpDate)->modify("+$minutes minute")->format('Y-m-d H:i:s'); |
|
559
|
|
|
} |
|
560
|
|
|
} |
|
561
|
|
|
} |
|
562
|
|
|
} |
|
563
|
|
|
} |
|
564
|
|
|
return $return; |
|
565
|
|
|
} |
|
566
|
|
|
return []; |
|
567
|
|
|
} |
|
568
|
|
|
|
|
569
|
|
|
/** |
|
570
|
|
|
* Get next business day. |
|
571
|
|
|
* |
|
572
|
|
|
* @param \DateTime $date |
|
573
|
|
|
* @param array $days |
|
574
|
|
|
* |
|
575
|
|
|
* @return array|null |
|
576
|
|
|
*/ |
|
577
|
|
|
private static function getNextBusinessDay(\DateTime &$date, array $days): ?array |
|
578
|
|
|
{ |
|
579
|
|
|
$tempDay = (int) $date->format('N') + 1; |
|
580
|
|
|
$counter = 1; |
|
581
|
|
|
$result = null; |
|
582
|
|
|
while ($counter < 14) { |
|
583
|
|
|
$date->modify('+1 day'); |
|
584
|
|
|
if (\App\Fields\Date::getHolidays($date->format('Y-m-d'), $date->format('Y-m-d'))) { |
|
585
|
|
|
$result = $days['holidays']; |
|
586
|
|
|
break; |
|
587
|
|
|
} |
|
588
|
|
|
if (isset($days['days'][$tempDay])) { |
|
589
|
|
|
$result = $days['days'][$tempDay]; |
|
590
|
|
|
break; |
|
591
|
|
|
} |
|
592
|
|
|
++$tempDay; |
|
593
|
|
|
if (8 === $tempDay) { |
|
594
|
|
|
$tempDay = 1; |
|
595
|
|
|
} |
|
596
|
|
|
++$counter; |
|
597
|
|
|
} |
|
598
|
|
|
if ($result) { |
|
599
|
|
|
\call_user_func_array([$date, 'setTime'], explode(':', $result['working_hours_from'])); |
|
600
|
|
|
} |
|
601
|
|
|
return $result; |
|
602
|
|
|
} |
|
603
|
|
|
|
|
604
|
|
|
/** |
|
605
|
|
|
* Get modules name related to ServiceContracts. |
|
606
|
|
|
* |
|
607
|
|
|
* @return string[] |
|
608
|
|
|
*/ |
|
609
|
|
|
public static function getModules(): array |
|
610
|
|
|
{ |
|
611
|
|
|
$modules = []; |
|
612
|
|
|
foreach (\App\Field::getRelatedFieldForModule(false, 'ServiceContracts') as $moduleName => $value) { |
|
613
|
|
|
if (\App\RecordStatus::getFieldName($moduleName)) { |
|
614
|
|
|
$modules[] = $moduleName; |
|
615
|
|
|
} |
|
616
|
|
|
} |
|
617
|
|
|
return $modules; |
|
618
|
|
|
} |
|
619
|
|
|
} |
|
620
|
|
|
|
YetiForceCompany /
YetiForceCRM
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