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<?php |
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/** |
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* Auto Assign file. |
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* |
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* The file is part of the paid functionality. Using the file is allowed only after purchasing a subscription. |
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* File modification allowed only with the consent of the system producer. |
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* |
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* @package App |
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* |
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* @copyright YetiForce S.A. |
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* @license YetiForce Public License 6.5 (licenses/LicenseEN.txt or yetiforce.com) |
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* @author Radosław Skrzypczak <[email protected]> |
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* @author Mariusz Krzaczkowski <[email protected]> |
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*/ |
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namespace App; |
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/** |
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* Auto Assign class. |
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*/ |
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class AutoAssign extends Base |
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{ |
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/** @var string Basic table name */ |
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public const TABLE_NAME = 's_#__auto_assign'; |
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/** @var array Members tables */ |
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public const MEMBERS_TABLES = ['s_#__auto_assign_users' => 'id', 's_#__auto_assign_groups' => 'id', 's_#__auto_assign_roles' => 'id']; |
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/** @var string Round robin table name */ |
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public const ROUND_ROBIN_TABLE = 'u_#__auto_assign_rr'; |
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/** @var int Status inactive */ |
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public const STATUS_INACTIVE = 0; |
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/** @var int Status active */ |
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public const STATUS_ACTIVE = 1; |
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/** @var int Manual mode */ |
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public const MODE_MANUAL = 1; |
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/** @var int Handler mode */ |
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public const MODE_HANDLER = 2; |
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/** @var int Workflow mode */ |
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public const MODE_WORKFLOW = 4; |
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/** @var int Load balance method */ |
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public const METHOD_LOAD_BALANCE = 0; |
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/** @var int Round robin method */ |
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public const METHOD_ROUND_ROBIN = 1; |
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/** |
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* Get all auto assign entries for module. |
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* |
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* @param string $moduleName |
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* @param int $mode A bitmask of one or more of the mode flags |
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* @param int $state |
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* |
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* @return array |
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*/ |
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public static function getByModule(string $moduleName, int $mode = self::MODE_HANDLER | self::MODE_WORKFLOW | self::MODE_MANUAL, int $state = self::STATUS_ACTIVE): array |
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{ |
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$query = (new Db\Query())->from(self::TABLE_NAME) |
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->where(['tabid' => Module::getModuleId($moduleName), 'state' => $state]); |
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$mods = ['or']; |
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foreach ([self::MODE_MANUAL => 'gui', self::MODE_HANDLER => 'handler', self::MODE_WORKFLOW => 'workflow'] as $key => $column) { |
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if ($mode & $key) { |
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$mods[] = [$column => 1]; |
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} |
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} |
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$query->andWhere($mods); |
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return $query->all(); |
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} |
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/** |
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* Get all auto assign instances for module. |
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* |
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* @param string $moduleName |
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* @param int|null $mode A bitmask of one or more of the mode flags |
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* |
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* @return array |
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*/ |
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public static function getInstancesByModule(string $moduleName, int $mode = null): array |
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{ |
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$instances = []; |
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foreach (self::getByModule($moduleName, $mode) as $autoAssignData) { |
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$instances[$autoAssignData['id']] = self::getInstance($autoAssignData); |
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} |
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return $instances; |
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} |
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/** |
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* Get auto assign instance for record. |
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* |
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* @param \Vtiger_Record_Model $recordModel |
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* @param int|null $mode A bitmask of one or more of the mode flags |
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* |
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* @return self|null |
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*/ |
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public static function getAutoAssignForRecord(\Vtiger_Record_Model $recordModel, int $mode = null): ?self |
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{ |
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$autoAssignInstance = null; |
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if (!\App\YetiForce\Shop::check('YetiForceAutoAssignment')) { |
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return $autoAssignInstance; |
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} |
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foreach (self::getByModule($recordModel->getModuleName(), $mode) as $autoAssignData) { |
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$conditions = Json::isEmpty($autoAssignData['conditions']) ? [] : Json::decode($autoAssignData['conditions']); |
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if (Condition::checkConditions($conditions, $recordModel)) { |
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$autoAssignInstance = self::getInstance($autoAssignData); |
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break; |
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} |
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} |
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return $autoAssignInstance; |
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} |
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/** |
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* Get auto assign instance by ID. |
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* |
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* @param int $id |
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* |
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* @return self|null |
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*/ |
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public static function getInstanceById(int $id): ?self |
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{ |
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$data = (new Db\Query())->from(self::TABLE_NAME)->where(['id' => $id])->one(); |
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return $data ? (new self())->setData($data) : null; |
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} |
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/** |
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* Get auto assign instance by data. |
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* |
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* @param array $data |
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* |
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* @return self|null |
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*/ |
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public static function getInstance(array $data): ?self |
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{ |
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return $data ? (new self())->setData($data) : null; |
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} |
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/** |
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* Function to get the Id. |
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* |
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* @return int |
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*/ |
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public function getId(): int |
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{ |
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return $this->get('id'); |
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} |
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/** |
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* Get name of auto assign instance. |
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* |
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* @param bool $encode |
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* |
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* @return string |
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*/ |
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public function getName(bool $encode = true): string |
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{ |
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return Language::translate($this->get('subject'), 'Settings:AutomaticAssignment', false, $encode); |
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} |
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/** |
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* Get module name. |
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* |
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* @return string |
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*/ |
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public function getModuleName(): string |
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{ |
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return Module::getModuleName($this->get('tabid')); |
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} |
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/** |
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* Check conditions for record. |
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* |
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* @param \Vtiger_Record_Model $recordModel |
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* |
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* @return bool |
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*/ |
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public function checkConditionForRecord(\Vtiger_Record_Model $recordModel): bool |
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{ |
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$conditions = Json::isEmpty($this->get('conditions')) ? [] : Json::decode($this->get('conditions')); |
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return Condition::checkConditions($conditions, $recordModel); |
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} |
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/** |
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* Check if the instance is active in a given mode. |
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* |
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* @param int $mode |
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* |
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* @return bool |
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*/ |
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public function isActive(int $mode): bool |
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{ |
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switch ($mode) { |
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case self::MODE_MANUAL: |
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$result = !$this->isEmpty('gui'); |
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break; |
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case self::MODE_HANDLER: |
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$result = !$this->isEmpty('handler'); |
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break; |
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case self::MODE_WORKFLOW: |
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$result = !$this->isEmpty('workflow'); |
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break; |
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default: |
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$result = false; |
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break; |
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} |
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return $result && self::STATUS_ACTIVE === (int) $this->get('state'); |
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} |
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/** |
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* Get an automatic selected user ID. |
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* |
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* @return int |
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*/ |
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public function getOwner(): ?int |
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{ |
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switch ($this->get('method')) { |
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case self::METHOD_LOAD_BALANCE: |
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$owner = $this->getQueryByLoadBalance()->scalar() ?: null; |
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break; |
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case self::METHOD_ROUND_ROBIN: |
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$owner = $this->getQueryByRoundRobin()->scalar() ?: null; |
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break; |
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default: |
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$owner = null; |
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break; |
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} |
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return $owner ? $owner : $this->getDefaultOwner(); |
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} |
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/** |
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* Get automatic selected users. |
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* |
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* @return array |
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*/ |
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public function getOwners(): array |
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{ |
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switch ($this->get('method')) { |
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case self::METHOD_LOAD_BALANCE: |
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$owner = $this->getQueryByLoadBalance()->all(); |
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break; |
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case self::METHOD_ROUND_ROBIN: |
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$owner = $this->getQueryByRoundRobin()->all(); |
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break; |
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default: |
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$owner = []; |
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break; |
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} |
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return $owner; |
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} |
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/** |
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* Get default owner. |
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* |
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* @return int |
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*/ |
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public function getDefaultOwner(): ?int |
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{ |
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$owner = null; |
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$defaultOwner = (int) $this->get('default_assign'); |
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$ownerModel = Fields\Owner::getInstance($this->getModuleName()); |
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$type = $defaultOwner ? Fields\Owner::getType($defaultOwner) : null; |
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if ('Users' === $type) { |
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$owner = User::isExists($defaultOwner) ? $defaultOwner : $owner; |
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} elseif ($type) { |
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$owner = \array_key_exists($defaultOwner, $ownerModel->getAccessibleGroupForModule()) ? $defaultOwner : $owner; |
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} |
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return $owner; |
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} |
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273
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/** |
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274
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* Query object for users allowed to be assigned by load balanced method. |
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* |
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* In order to correctly balance the entries attribution |
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* we need ot randomize the order in which they are returned. |
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* Otherwise, when multiple users have the same amount of entries |
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* it is always the first one in the results who will be assigned to new entry. |
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* |
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281
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* @return Db\Query |
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282
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*/ |
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283
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public function getQueryByLoadBalance(): Db\Query |
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284
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{ |
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285
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return $this->getQuery()->orderBy(['count' => SORT_ASC, new \yii\db\Expression('RAND()')]); |
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286
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} |
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287
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288
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/** |
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289
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* Query object for users allowed to be assigned by round robin. |
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290
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* |
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291
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* @return Db\Query |
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292
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*/ |
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293
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public function getQueryByRoundRobin(): Db\Query |
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294
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{ |
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295
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$robinTable = self::ROUND_ROBIN_TABLE; |
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$columnName = "{$robinTable}.datetime"; |
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297
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$id = $this->getId(); |
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298
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299
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return $this->getQuery()->leftJoin($robinTable, "vtiger_users.id = {$robinTable}.user AND {$robinTable}.id={$id}") |
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300
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->addSelect([$columnName]) |
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301
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->addGroupBy($columnName) |
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302
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->orderBy([$columnName => SORT_ASC]); |
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} |
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304
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305
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/** |
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306
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* Query object for users allowed for assignment. |
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307
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* |
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308
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* @return Db\Query |
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309
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*/ |
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310
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public function getQuery(): Db\Query |
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311
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{ |
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312
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$ownerFieldName = 'assigned_user_id'; |
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313
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$queryGeneratorUsers = $this->getAvailableUsersQuery(); |
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314
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315
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$queryGenerator = (new QueryGenerator($this->getModuleName())); |
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316
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$queryGenerator->permissions = false; |
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317
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$conditions = Json::isEmpty($this->get('record_limit_conditions')) ? [] : Json::decode($this->get('record_limit_conditions')); |
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318
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$queryGenerator->setFields([$ownerFieldName]) |
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319
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->setCustomColumn(['count' => new \yii\db\Expression('COUNT(*)')]) |
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320
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->setConditions($conditions) |
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321
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->setGroup($ownerFieldName) |
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322
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->addNativeCondition([$queryGenerator->getColumnName($ownerFieldName) => $queryGeneratorUsers->createQuery()]); |
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323
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$subQuery = $queryGenerator->createQuery(); |
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324
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325
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$recordLimit = (int) $this->get('record_limit'); |
|
326
|
|
|
if (0 === $recordLimit) { |
|
327
|
|
|
$queryGeneratorUsers->setCustomColumn(['temp_limit' => $queryGeneratorUsers->getColumnName('records_limit')]); |
|
328
|
|
|
} else { |
|
329
|
|
|
$queryGeneratorUsers->setCustomColumn(['temp_limit' => new \yii\db\Expression($recordLimit)]); |
|
330
|
|
|
} |
|
331
|
|
|
$queryGeneratorUsers->setGroup('id')->setCustomGroup(['temp_limit', 'count']); |
|
332
|
|
|
$query = $queryGeneratorUsers->createQuery(true); |
|
333
|
|
|
$query->leftJoin(['crm_data_temp_table' => $subQuery], "crm_data_temp_table.{$ownerFieldName}={$queryGeneratorUsers->getColumnName('id')}"); |
|
334
|
|
|
$query->addSelect(['crm_data_temp_table.count']); |
|
335
|
|
|
$query->andHaving(['or', ['<', 'count', new \yii\db\Expression('temp_limit')], ['temp_limit' => 0], ['count' => null]]); |
|
336
|
|
|
|
|
337
|
|
|
return $query; |
|
338
|
|
|
} |
|
339
|
|
|
|
|
340
|
|
|
/** |
|
341
|
|
|
* Query generator object of available users. |
|
342
|
|
|
* |
|
343
|
|
|
* @return QueryGenerator |
|
344
|
|
|
*/ |
|
345
|
|
|
public function getAvailableUsersQuery(): QueryGenerator |
|
346
|
|
|
{ |
|
347
|
|
|
$queryGenerator = (new QueryGenerator('Users')) |
|
348
|
|
|
->setFields(['id']) |
|
349
|
|
|
->addCondition('status', 'Active', 'e') |
|
350
|
|
|
->addCondition('available', 1, 'e') |
|
351
|
|
|
->addCondition('auto_assign', 1, 'e'); |
|
352
|
|
|
$columnName = $queryGenerator->getColumnName('id'); |
|
353
|
|
|
|
|
354
|
|
|
$condition = ['or']; |
|
355
|
|
|
foreach ($this->getMembers() as $member) { |
|
356
|
|
|
[$type, $id] = explode(':', $member); |
|
357
|
|
|
switch ($type) { |
|
358
|
|
|
case PrivilegeUtil::MEMBER_TYPE_USERS: |
|
359
|
|
|
$condition[$type][$columnName][] = (int) $id; |
|
360
|
|
|
break; |
|
361
|
|
|
case PrivilegeUtil::MEMBER_TYPE_GROUPS: |
|
362
|
|
|
$condition[] = [$columnName => (new Db\Query())->select(['userid'])->from(["condition_{$type}_{$id}_" . Layout::getUniqueId() => PrivilegeUtil::getQueryToUsersByGroup((int) $id)])]; |
|
363
|
|
|
break; |
|
364
|
|
|
case PrivilegeUtil::MEMBER_TYPE_ROLES: |
|
365
|
|
|
$condition[] = [$columnName => PrivilegeUtil::getQueryToUsersByRole($id)]; |
|
366
|
|
|
break; |
|
367
|
|
|
case PrivilegeUtil::MEMBER_TYPE_ROLE_AND_SUBORDINATES: |
|
368
|
|
|
$condition[] = [$columnName => PrivilegeUtil::getQueryToUsersByRoleAndSubordinate($id)]; |
|
369
|
|
|
break; |
|
370
|
|
|
default: |
|
371
|
|
|
break; |
|
372
|
|
|
} |
|
373
|
|
|
} |
|
374
|
|
|
if (1 === \count($condition)) { |
|
375
|
|
|
$condition = [$columnName => 0]; |
|
376
|
|
|
} |
|
377
|
|
|
$queryGenerator->addNativeCondition($condition); |
|
378
|
|
|
|
|
379
|
|
|
return $queryGenerator; |
|
380
|
|
|
} |
|
381
|
|
|
|
|
382
|
|
|
/** |
|
383
|
|
|
* Get members. |
|
384
|
|
|
* |
|
385
|
|
|
* @return array |
|
386
|
|
|
*/ |
|
387
|
|
|
public function getMembers(): array |
|
388
|
|
|
{ |
|
389
|
|
|
if (!$this->has('members')) { |
|
390
|
|
|
$queryAll = null; |
|
391
|
|
|
foreach (self::MEMBERS_TABLES as $tableName => $index) { |
|
392
|
|
|
$query = (new Db\Query()) |
|
393
|
|
|
->select(['member' => new \yii\db\Expression('CONCAT(type,\':\', member)')]) |
|
394
|
|
|
->from($tableName) |
|
395
|
|
|
->where(["{$tableName}.{$index}" => $this->getId()]); |
|
396
|
|
|
if ($queryAll) { |
|
397
|
|
|
$queryAll->union($query, true); |
|
398
|
|
|
} else { |
|
399
|
|
|
$queryAll = $query; |
|
400
|
|
|
} |
|
401
|
|
|
} |
|
402
|
|
|
$members = $queryAll->column(); |
|
|
|
|
|
|
403
|
|
|
$this->set('members', $members); |
|
404
|
|
|
} |
|
405
|
|
|
return $this->get('members'); |
|
|
|
|
|
|
406
|
|
|
} |
|
407
|
|
|
|
|
408
|
|
|
/** |
|
409
|
|
|
* Post process action. |
|
410
|
|
|
* |
|
411
|
|
|
* @param int $userId |
|
412
|
|
|
* |
|
413
|
|
|
* @return void |
|
414
|
|
|
*/ |
|
415
|
|
|
public function postProcess(int $userId) |
|
416
|
|
|
{ |
|
417
|
|
|
$dbCommand = Db::getInstance()->createCommand(); |
|
418
|
|
|
if ($userId && self::METHOD_ROUND_ROBIN === (int) $this->get('method')) { |
|
419
|
|
|
$params = ['id' => $this->getId(), 'user' => $userId]; |
|
420
|
|
|
$isExists = (new Db\Query())->from(self::ROUND_ROBIN_TABLE)->where($params)->exists(); |
|
421
|
|
|
if ($isExists) { |
|
422
|
|
|
$dbCommand->update(self::ROUND_ROBIN_TABLE, ['datetime' => (new \DateTime())->format('Y-m-d H:i:s.u')], $params)->execute(); |
|
423
|
|
|
} elseif (\App\User::isExists($userId, false)) { |
|
424
|
|
|
$params['datetime'] = (new \DateTime())->format('Y-m-d H:i:s.u'); |
|
425
|
|
|
$dbCommand->insert(self::ROUND_ROBIN_TABLE, $params)->execute(); |
|
426
|
|
|
} |
|
427
|
|
|
} |
|
428
|
|
|
} |
|
429
|
|
|
} |
|
430
|
|
|
|