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1 | <?php |
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2 | //$Id: profile.php,v 1.42 2005/11/29 17:52:26 ackbarr Exp $ |
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3 | require_once('header.php'); |
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4 | include_once(XHELP_BASE_PATH.'/functions.php'); |
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5 | |||
6 | // Disable module caching in smarty |
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7 | $xoopsConfig['module_cache'][$xoopsModule->getVar('mid')] = 0; |
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8 | |||
9 | if($xoopsUser){ |
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10 | $responseTplID = 0; |
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11 | |||
12 | $op = 'default'; |
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13 | if(isset($_REQUEST['op'])){ |
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14 | $op = $_REQUEST['op']; |
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15 | } |
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16 | |||
17 | if(isset($_GET['responseTplID'])){ |
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18 | $responseTplID = intval($_GET['responseTplID']); |
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19 | } |
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20 | |||
21 | $xoopsOption['template_main'] = 'xhelp_staff_profile.html'; // Set template |
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22 | require(XOOPS_ROOT_PATH.'/header.php'); // Include the page header |
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23 | |||
24 | $numResponses = 0; |
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25 | $uid = $xoopsUser->getVar('uid'); |
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26 | $hStaff =& xhelpGetHandler('staff'); |
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27 | if (!$staff =& $hStaff->getByUid($uid)) { |
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28 | redirect_header(XHELP_BASE_URL."/index.php", 3, _XHELP_ERROR_INV_STAFF); |
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29 | exit(); |
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30 | } |
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31 | $hTicketList =& xhelpGetHandler('ticketList'); |
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32 | $hResponseTpl =& xhelpGetHandler('responseTemplates'); |
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33 | $crit = new Criteria('uid', $uid); |
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34 | $crit->setSort('name'); |
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35 | $responseTpl =& $hResponseTpl->getObjects($crit); |
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36 | |||
37 | View Code Duplication | foreach($responseTpl as $response){ |
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38 | $aResponseTpl[] = array('id'=>$response->getVar('id'), |
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39 | 'uid'=>$response->getVar('uid'), |
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40 | 'name'=>$response->getVar('name'), |
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41 | 'response'=>$response->getVar('response')); |
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42 | } |
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43 | $has_responseTpl = count($responseTpl) > 0; |
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44 | unset($responseTpl); |
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45 | |||
46 | $displayTpl =& $hResponseTpl->get($responseTplID); |
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47 | |||
48 | switch($op){ |
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49 | case "responseTpl": |
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50 | if(isset($_POST['updateResponse'])){ |
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51 | if(isset($_POST['attachSig'])){ |
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52 | $staff->setVar('attachSig', $_POST['attachSig']); |
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53 | if(!$hStaff->insert($staff)){ |
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54 | $message = _XHELP_MESSAGE_UPDATE_SIG_ERROR; |
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55 | } |
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56 | } |
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57 | if($_POST['name'] == '' || $_POST['replyText'] == ''){ |
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58 | redirect_header(XHELP_BASE_URL."/profile.php", 3, _XHELP_ERROR_INV_TEMPLATE); |
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59 | } |
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60 | if($_POST['responseid'] != 0){ |
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61 | $updateTpl =& $hResponseTpl->get($_POST['responseid']); |
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62 | } else { |
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63 | $updateTpl =& $hResponseTpl->create(); |
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64 | } |
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65 | $updateTpl->setVar('uid', $uid); |
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66 | $updateTpl->setVar('name',$_POST['name']); |
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67 | $updateTpl->setVar('response',$_POST['replyText']); |
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68 | if($hResponseTpl->insert($updateTpl)){ |
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69 | $message = _XHELP_MESSAGE_RESPONSE_TPL; |
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70 | } else { |
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71 | $message = _XHELP_MESSAGE_RESPONSE_TPL_ERROR; |
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72 | } |
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73 | redirect_header(XHELP_BASE_URL."/profile.php", 3, $message); |
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74 | } else { // Delete response template |
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75 | $hResponseTpl =& xhelpGetHandler('responseTemplates'); |
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76 | $displayTpl =& $hResponseTpl->get($_POST['tplID']); |
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77 | if($hResponseTpl->delete($displayTpl)){ |
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78 | $message = _XHELP_MESSAGE_DELETE_RESPONSE_TPL; |
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79 | } else { |
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80 | $message = _XHELP_MESSAGE_DELETE_RESPONSE_TPL_ERROR; |
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81 | } |
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82 | redirect_header(XHELP_BASE_URL."/profile.php", 3, $message); |
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83 | } |
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84 | break; |
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85 | |||
86 | case "updateNotification": |
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87 | $notArray = (is_array($_POST['notifications']) ? $_POST['notifications'] : array(0)); |
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88 | $notValue = array_sum($notArray); |
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89 | $staff->setVar('notify', $notValue); |
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90 | if(isset($_POST['email']) && $_POST['email'] <> $staff->getVar('email')){ |
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91 | $staff->setVar('email', $_POST['email']); |
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92 | } |
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93 | if(!$hStaff->insert($staff)){ |
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94 | $message = _XHELP_MESSAGE_UPDATE_EMAIL_ERROR; |
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95 | |||
96 | } |
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97 | $message = _XHELP_MESSAGE_NOTIFY_UPDATE; |
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98 | redirect_header(XHELP_BASE_URL."/profile.php", 3, $message); |
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99 | break; |
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100 | |||
101 | case "addTicketList": |
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102 | if(isset($_POST['savedSearch']) && ($_POST['savedSearch'] != 0)){ |
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103 | $searchid = intval($_POST['savedSearch']); |
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104 | $ticketList =& $hTicketList->create(); |
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105 | $ticketList->setVar('uid', $xoopsUser->getVar('uid')); |
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106 | $ticketList->setVar('searchid', $searchid); |
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107 | $ticketList->setVar('weight', $hTicketList->createNewWeight($xoopsUser->getVar('uid'))); |
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108 | |||
109 | View Code Duplication | if($hTicketList->insert($ticketList)){ |
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110 | header("Location: ".XHELP_BASE_URL."/profile.php"); |
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111 | } else { |
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112 | redirect_header(XHELP_BASE_URL."/profile.php", 3, _XHELP_MSG_ADD_TICKETLIST_ERR); |
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113 | } |
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114 | } |
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115 | break; |
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116 | |||
117 | View Code Duplication | case "editTicketList": |
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118 | if(isset($_REQUEST['id']) && $_REQUEST['id'] != 0){ |
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119 | $listID = intval($_REQUEST['id']); |
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120 | } else { |
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121 | redirect_header(XHELP_BASE_URL."/profile.php", 3, _XHELP_MSG_NO_ID); |
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122 | } |
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123 | break; |
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124 | |||
125 | case "deleteTicketList": |
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126 | if(isset($_REQUEST['id']) && $_REQUEST['id'] != 0){ |
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127 | $listID = intval($_REQUEST['id']); |
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128 | } else { |
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129 | redirect_header(XHELP_BASE_URL."/profile.php", 3, _XHELP_MSG_NO_ID); |
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130 | } |
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131 | $ticketList =& $hTicketList->get($listID); |
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132 | if($hTicketList->delete($ticketList, true)){ |
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133 | header("Location: ".XHELP_BASE_URL."/profile.php"); |
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134 | } else { |
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135 | redirect_header(XHELP_BASE_URL."/profile.php", 3, _XHELP_MSG_DEL_TICKETLIST_ERR); |
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136 | } |
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137 | break; |
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138 | |||
139 | case "changeListWeight": |
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140 | if(isset($_REQUEST['id']) && $_REQUEST['id'] != 0){ |
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141 | $listID = intval($_REQUEST['id']); |
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142 | } else { |
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143 | redirect_header(XHELP_BASE_URL."/profile.php", 3, _XHELP_MSG_NO_ID); |
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144 | } |
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145 | $up = false; |
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146 | if(isset($_REQUEST['up'])){ |
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147 | $up = $_REQUEST['up']; |
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148 | } |
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149 | $hTicketList->changeWeight($listID, $up); |
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150 | header("Location: ".XHELP_BASE_URL."/profile.php"); |
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151 | break; |
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152 | |||
153 | default: |
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154 | $xoopsTpl->assign('xhelp_responseTplID', $responseTplID); |
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155 | $module_header = '<!--[if gte IE 5.5000]><script src="iepngfix.js" language="JavaScript" type="text/javascript"></script><![endif]-->'; |
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156 | $xoopsTpl->assign('xhelp_imagePath', XOOPS_URL .'/modules/xhelp/images/'); |
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157 | $xoopsTpl->assign('xhelp_has_sig', $staff->getVar('attachSig')); |
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158 | if(isset($aResponseTpl)){ |
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159 | $xoopsTpl->assign('xhelp_responseTpl', $aResponseTpl); |
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160 | } else { |
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161 | $xoopsTpl->assign('xhelp_responseTpl', 0); |
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162 | } |
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163 | $xoopsTpl->assign('xhelp_hasResponseTpl', (isset($aResponseTpl)) ? count($aResponseTpl) > 0 : 0); |
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164 | if(!empty($responseTplID)){ |
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165 | $xoopsTpl->assign('xhelp_displayTpl_id', $displayTpl->getVar('id')); |
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166 | $xoopsTpl->assign('xhelp_displayTpl_name', $displayTpl->getVar('name')); |
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167 | $xoopsTpl->assign('xhelp_displayTpl_response', $displayTpl->getVar('response', 'e')); |
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168 | } else { |
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169 | $xoopsTpl->assign('xhelp_displayTpl_id', 0); |
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170 | $xoopsTpl->assign('xhelp_displayTpl_name', ''); |
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171 | $xoopsTpl->assign('xhelp_displayTpl_response', ''); |
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172 | } |
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173 | $xoopsTpl->assign('xoops_module_header', $module_header); |
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174 | $xoopsTpl->assign('xhelp_callsClosed', $staff->getVar('callsClosed')); |
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175 | $xoopsTpl->assign('xhelp_numReviews', $staff->getVar('numReviews')); |
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176 | $xoopsTpl->assign('xhelp_responseTime', xhelpFormatTime( ($staff->getVar('ticketsResponded') ? $staff->getVar('responseTime') / $staff->getVar('ticketsResponded') : 0))); |
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177 | $notify_method = $xoopsUser->getVar('notify_method'); |
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178 | $xoopsTpl->assign('xhelp_notify_method', ($notify_method == 1) ? _XHELP_NOTIFY_METHOD1 : _XHELP_NOTIFY_METHOD2); |
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179 | |||
180 | if(($staff->getVar('rating') == 0) || ($staff->getVar('numReviews') == 0)){ |
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181 | $xoopsTpl->assign('xhelp_rating', 0); |
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182 | } else { |
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183 | $xoopsTpl->assign('xhelp_rating', intval($staff->getVar('rating')/$staff->getVar('numReviews'))); |
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184 | } |
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185 | $xoopsTpl->assign('xhelp_uid', $xoopsUser->getVar('uid')); |
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186 | $xoopsTpl->assign('xhelp_rating0', _XHELP_RATING0); |
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187 | $xoopsTpl->assign('xhelp_rating1', _XHELP_RATING1); |
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188 | $xoopsTpl->assign('xhelp_rating2', _XHELP_RATING2); |
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189 | $xoopsTpl->assign('xhelp_rating3', _XHELP_RATING3); |
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190 | $xoopsTpl->assign('xhelp_rating4', _XHELP_RATING4); |
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191 | $xoopsTpl->assign('xhelp_rating5', _XHELP_RATING5); |
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192 | $xoopsTpl->assign('xhelp_staff_email', $staff->getVar('email')); |
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193 | $xoopsTpl->assign('xhelp_savedSearches', $aSavedSearches); |
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194 | |||
195 | $myRoles =& $hStaff->getRoles($xoopsUser->getVar('uid'), true); |
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196 | $hNotification =& xhelpGetHandler('notification'); |
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197 | $settings =& $hNotification->getObjects(null, true); |
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198 | |||
199 | $templates =& $xoopsModule->getInfo('_email_tpl'); |
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200 | $has_notifications = count($templates); |
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201 | |||
202 | // Check that notifications are enabled by admin |
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203 | $i = 0; |
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204 | $staff_enabled = true; |
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205 | foreach($templates as $template_id=>$template){ |
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206 | if($template['category'] == 'dept'){ |
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207 | $staff_setting = $settings[$template_id]->getVar('staff_setting'); |
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208 | if($staff_setting == 4){ |
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209 | $staff_enabled = false; |
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210 | } elseif($staff_setting == 2){ |
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211 | $staff_options = $settings[$template_id]->getVar('staff_options'); |
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212 | foreach($staff_options as $role){ |
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213 | if(array_key_exists($role, $myRoles)){ |
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214 | $staff_enabled = true; |
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215 | break; |
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216 | } else { |
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217 | $staff_enabled = false; |
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218 | } |
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219 | } |
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220 | } |
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221 | |||
222 | $deptNotification[] = array('id'=> $template_id, |
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223 | 'name'=>$template['name'], |
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224 | 'category'=>$template['category'], |
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225 | 'template'=>$template['mail_template'], |
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226 | 'subject'=>$template['mail_subject'], |
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227 | 'bitValue'=>(pow(2, $template['bit_value'])), |
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228 | 'title'=>$template['title'], |
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229 | 'caption'=>$template['caption'], |
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230 | 'description'=>$template['description'], |
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231 | 'isChecked'=>($staff->getVar('notify') & pow(2, $template['bit_value'])) > 0, |
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232 | 'staff_setting'=> $staff_enabled); |
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233 | } |
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234 | } |
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235 | if($has_notifications){ |
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236 | $xoopsTpl->assign('xhelp_deptNotifications', $deptNotification); |
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237 | } else { |
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238 | $xoopsTpl->assign('xhelp_deptNotifications', 0); |
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239 | } |
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240 | |||
241 | $hReview =& xhelpGetHandler('staffReview'); |
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242 | $hMembers =& xoops_gethandler('member'); |
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243 | $crit = new Criteria('staffid', $xoopsUser->getVar('uid')); |
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244 | $crit->setSort('id'); |
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245 | $crit->setOrder('DESC'); |
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246 | $crit->setLimit(5); |
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247 | |||
248 | $reviews =& $hReview->getObjects($crit); |
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249 | |||
250 | $displayName =& $xoopsModuleConfig['xhelp_displayName']; // Determines if username or real name is displayed |
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251 | |||
252 | View Code Duplication | foreach ($reviews as $review) { |
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253 | $reviewer = $hMembers->getUser($review->getVar('submittedBy')); |
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254 | $xoopsTpl->append('xhelp_reviews', array('rating' => $review->getVar('rating'), |
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255 | 'ratingdsc' => xhelpGetRating($review->getVar('rating')), |
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256 | 'submittedBy' => ($reviewer ? xhelpGetUsername($reviewer, $displayName) : $xoopsConfig['anonymous']), |
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257 | 'submittedByUID' => $review->getVar('submittedBy'), |
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258 | 'responseid' => $review->getVar('responseid'), |
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259 | 'comments' => $review->getVar('comments'), |
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260 | 'ticketid' => $review->getVar('ticketid'))); |
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261 | } |
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262 | $xoopsTpl->assign('xhelp_hasReviews', (count($reviews) > 0)); |
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263 | |||
264 | // Ticket Lists |
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265 | $ticketLists =& $hTicketList->getListsByUser($xoopsUser->getVar('uid')); |
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266 | $aMySavedSearches = array(); |
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267 | $mySavedSearches = xhelpGetSavedSearches(array($xoopsUser->getVar('uid'), XHELP_GLOBAL_UID)); |
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268 | $has_savedSearches = count($aMySavedSearches > 0); |
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269 | $ticketListCount = count($ticketLists); |
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270 | $aTicketLists = array(); |
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271 | $aUsedSearches = array(); |
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272 | $eleNum = 0; |
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273 | foreach($ticketLists as $ticketList){ |
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274 | $weight = $ticketList->getVar('weight'); |
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275 | $searchid = $ticketList->getVar('searchid'); |
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276 | $aTicketLists[$ticketList->getVar('id')] = array('id' => $ticketList->getVar('id'), |
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277 | 'uid' => $ticketList->getVar('uid'), |
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278 | 'searchid' => $searchid, |
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279 | 'weight' => $weight, |
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280 | 'name' => $mySavedSearches[$ticketList->getVar('searchid')]['name'], |
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281 | 'hasWeightUp' => (($eleNum != $ticketListCount - 1) ? true : false), |
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282 | 'hasWeightDown' => (($eleNum != 0) ? true : false), |
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283 | 'hasEdit' => (($mySavedSearches[$ticketList->getVar('searchid')]['uid'] != -999) ? true : false)); |
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284 | $eleNum++; |
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285 | $aUsedSearches[$searchid] = $searchid; |
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286 | } |
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287 | unset($ticketLists); |
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288 | |||
289 | // Take used searches to get unused searches |
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290 | $aSearches = array(); |
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291 | foreach($mySavedSearches as $savedSearch){ |
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292 | if(!in_array($savedSearch['id'], $aUsedSearches)){ |
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293 | if($savedSearch['id'] != ""){ |
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294 | $aSearches[$savedSearch['id']] = $savedSearch; |
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295 | } |
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296 | } |
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297 | } |
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298 | $hasUnusedSearches = count($aSearches) > 0; |
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299 | $xoopsTpl->assign('xhelp_ticketLists', $aTicketLists); |
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300 | $xoopsTpl->assign('xhelp_hasTicketLists', count($aTicketLists) > 0); |
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301 | $xoopsTpl->assign('xhelp_unusedSearches', $aSearches); |
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302 | $xoopsTpl->assign('xhelp_hasUnusedSearches', $hasUnusedSearches); |
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303 | $xoopsTpl->assign('xhelp_baseURL', XHELP_BASE_URL); |
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304 | break; |
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305 | } |
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306 | } else { |
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307 | redirect_header(XOOPS_URL .'/user.php', 3); |
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308 | } |
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309 | |||
310 | require(XOOPS_ROOT_PATH.'/footer.php'); |
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311 |
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