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1 | <?php |
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2 | //$Id: addTicket.php,v 1.88 2006/01/03 20:40:33 eric_juden Exp $ |
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3 | if(isset($_GET['deptid'])){ |
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4 | $dept_id = intval($_GET['deptid']); |
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5 | } |
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6 | |||
7 | if(isset($_GET['view_id'])){ |
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8 | $view_id = intval($_GET['view_id']); |
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9 | setCookie("xhelp_logMode", $view_id,time()+60*60*24*30); |
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10 | if(isset($dept_id)){ |
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11 | header("Location: addTicket.php&deptid=$dept_id"); |
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12 | } else { |
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13 | header("Location: addTicket.php"); |
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14 | } |
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15 | } else { |
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16 | if(!isset($_COOKIE['xhelp_logMode'])){ |
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17 | setCookie("xhelp_logMode", 1, time()+60*60*24*30); |
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18 | } else { |
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19 | setCookie("xhelp_logMode", $_COOKIE['xhelp_logMode'], time()+60*60*24*30); |
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20 | } |
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21 | } |
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22 | |||
23 | require_once('header.php'); |
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24 | require_once(XHELP_INCLUDE_PATH.'/events.php'); |
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25 | |||
26 | /* $_eventsrv->advise('new_ticket', xhelp_notificationService::singleton()); |
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27 | $_eventsrv->advise('new_ticket', xhelp_logService::singleton()); |
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28 | $_eventsrv->advise('new_ticket', xhelp_cacheService::singleton()); |
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29 | $_eventsrv->advise('new_response', xhelp_logService::singleton()); |
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30 | $_eventsrv->advise('new_response', xhelp_notificationService::singleton()); |
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31 | $_eventsrv->advise('update_owner', xhelp_notificationService::singleton()); |
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32 | $_eventsrv->advise('update_owner', xhelp_logService::singleton()); */ |
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33 | |||
34 | $hTicket =& xhelpGetHandler('ticket'); |
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35 | $hStaff =& xhelpGetHandler('staff'); |
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36 | $hGroupPerm =& xoops_gethandler('groupperm'); |
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37 | $hMember =& xoops_gethandler('member'); |
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38 | $hMembership =& xhelpGetHandler('membership'); |
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39 | $hFieldDept =& xhelpGetHandler('ticketFieldDepartment'); |
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40 | |||
41 | $module_id = $xoopsModule->getVar('mid'); |
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42 | |||
43 | if($xoopsUser){ |
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44 | if(!isset($dept_id)){ |
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45 | $dept_id = xhelpGetMeta("default_department"); |
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46 | } |
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47 | |||
48 | if(isset($_GET['saveTicket']) && $_GET['saveTicket'] == 1){ |
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49 | _saveTicket(); |
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50 | } |
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51 | |||
52 | if(!isset($_POST['addTicket'])){ // Initial load of page |
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53 | $xoopsOption['template_main'] = 'xhelp_addTicket.html'; // Always set main template before including the header |
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54 | include(XOOPS_ROOT_PATH . '/header.php'); |
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55 | |||
56 | $hDepartments =& xhelpGetHandler('department'); // Department handler |
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57 | $crit = new Criteria('',''); |
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58 | $crit->setSort('department'); |
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59 | $departments =& $hDepartments->getObjects($crit); |
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60 | View Code Duplication | if(count($departments) == 0){ |
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61 | $message = _XHELP_MESSAGE_NO_DEPTS; |
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62 | redirect_header(XHELP_BASE_URL."/index.php", 3, $message); |
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63 | } |
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64 | $aDept = array(); |
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65 | $myGroups =& $hMember->getGroupsByUser($xoopsUser->getVar('uid')); |
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66 | if(($xhelp_isStaff) && ($xoopsModuleConfig['xhelp_deptVisibility'] == 0)){ // If staff are not applied |
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67 | View Code Duplication | foreach($departments as $dept){ |
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68 | $deptid = $dept->getVar('id'); |
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69 | $aDept[] = array('id'=>$deptid, |
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70 | 'department'=>$dept->getVar('department')); |
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71 | } |
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72 | } else { |
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73 | foreach($departments as $dept){ |
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74 | $deptid = $dept->getVar('id'); |
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75 | foreach($myGroups as $group){ // Check for user to be in multiple groups |
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76 | if($hGroupPerm->checkRight(_XHELP_GROUP_PERM_DEPT, $deptid, $group, $module_id)){ |
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77 | //Assign the first value to $dept_id incase the default department property not set |
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78 | if ($dept_id == null) { |
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79 | $dept_id = $deptid; |
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80 | } |
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81 | $aDept[] = array('id'=>$deptid, |
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82 | 'department'=>$dept->getVar('department')); |
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83 | break; |
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84 | } |
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85 | } |
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86 | } |
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87 | } |
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88 | |||
89 | // User Dept visibility check |
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90 | if(empty($aDept)){ |
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91 | $message = _XHELP_MESSAGE_NO_DEPTS; |
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92 | redirect_header(XHELP_BASE_URL."/index.php", 3, $message); |
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93 | } |
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94 | |||
95 | $xoopsTpl->assign('xhelp_isUser', true); |
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96 | |||
97 | if($xhelp_isStaff){ |
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98 | $checkStaff =& $hStaff->getByUid($xoopsUser->getVar('uid')); |
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99 | View Code Duplication | if(!$hasRights = $checkStaff->checkRoleRights(XHELP_SEC_TICKET_ADD)){ |
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100 | $message = _XHELP_MESSAGE_NO_ADD_TICKET; |
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101 | redirect_header(XHELP_BASE_URL."/index.php", 3, $message); |
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102 | } |
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103 | unset($checkStaff); |
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104 | |||
105 | if($hasRights = $xhelp_staff->checkRoleRights(XHELP_SEC_TICKET_OWNERSHIP, $dept_id)){ |
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106 | $staff =& $hMembership->xoopsUsersByDept($dept_id); |
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107 | |||
108 | $aOwnership = array(); |
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109 | $aOwnership[0] = _XHELP_NO_OWNER; |
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110 | foreach($staff as $stf){ |
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111 | $aOwnership[$stf->getVar('uid')] = $stf->getVar('uname'); |
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112 | } |
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113 | $xoopsTpl->assign('xhelp_aOwnership', $aOwnership); |
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114 | } else { |
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115 | $xoopsTpl->assign('xhelp_aOwnership', false); |
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116 | } |
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117 | } |
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118 | |||
119 | $has_mimes = false; |
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120 | if($xoopsModuleConfig['xhelp_allowUpload']){ |
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121 | // Get available mimetypes for file uploading |
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122 | $hMime =& xhelpGetHandler('mimetype'); |
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123 | $xhelp =& xhelpGetModule(); |
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124 | $mid = $xhelp->getVar('mid'); |
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125 | if(!$xhelp_isStaff){ |
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126 | $crit = new Criteria('mime_user', 1); |
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127 | } else { |
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128 | $crit = new Criteria('mime_admin', 1); |
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129 | } |
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130 | $mimetypes =& $hMime->getObjects($crit); |
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131 | $mimes = ''; |
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132 | View Code Duplication | foreach($mimetypes as $mime){ |
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133 | if($mimes == ''){ |
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134 | $mimes = $mime->getVar('mime_ext'); |
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135 | } else { |
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136 | $mimes .= ", " . $mime->getVar('mime_ext'); |
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137 | } |
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138 | } |
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139 | $xoopsTpl->assign('xhelp_mimetypes', $mimes); |
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140 | } |
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141 | |||
142 | $xoopsTpl->assign('xhelp_has_logUser', false); |
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143 | if($xhelp_isStaff){ |
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144 | $checkStaff =& $hStaff->getByUid($xoopsUser->getVar('uid')); |
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145 | if($hasRights = $checkStaff->checkRoleRights(XHELP_SEC_TICKET_LOGUSER)){ |
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146 | $xoopsTpl->assign('xhelp_has_logUser', true); |
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147 | } |
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148 | unset($checkStaff); |
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149 | } |
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150 | |||
151 | // Get current dept's custom fields |
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152 | $fields =& $hFieldDept->fieldsByDepartment($dept_id, true); |
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153 | |||
154 | if (!$savedFields =& $_xhelpSession->get('xhelp_custFields')) { |
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155 | $savedFields = array(); |
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156 | } |
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157 | |||
158 | $aFields = array(); |
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159 | View Code Duplication | foreach($fields as $field){ |
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160 | $values = $field->getVar('fieldvalues'); |
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161 | if ($field->getVar('controltype') == XHELP_CONTROL_YESNO) { |
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162 | $values = array(1 => _YES, 0 => _NO); |
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163 | } |
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164 | |||
165 | // Check for values already submitted, and fill those values in |
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166 | if(array_key_exists($field->getVar('fieldname'), $savedFields)){ |
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167 | $defaultValue = $savedFields[$field->getVar('fieldname')]; |
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168 | } else { |
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169 | $defaultValue = $field->getVar('defaultvalue'); |
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170 | } |
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171 | |||
172 | $aFields[$field->getVar('id')] = |
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173 | array('name' => $field->getVar('name'), |
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174 | 'desc' => $field->getVar('description'), |
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175 | 'fieldname' => $field->getVar('fieldname'), |
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176 | 'defaultvalue' => $defaultValue, |
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177 | 'controltype' => $field->getVar('controltype'), |
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178 | 'required' => $field->getVar('required'), |
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179 | 'fieldlength' => ($field->getVar('fieldlength') < 50 ? $field->getVar('fieldlength') : 50), |
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180 | 'maxlength' => $field->getVar('fieldlength'), |
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181 | 'weight' => $field->getVar('weight'), |
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182 | 'fieldvalues' => $values, |
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183 | 'validation' => $field->getVar('validation')); |
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184 | } |
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185 | $xoopsTpl->assign('xhelp_custFields', $aFields); |
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186 | if(!empty($aFields)){ |
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187 | $xoopsTpl->assign('xhelp_hasCustFields', true); |
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188 | } else { |
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189 | $xoopsTpl->assign('xhelp_hasCustFields', false); |
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190 | } |
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191 | |||
192 | $javascript = "<script type=\"text/javascript\" src=\"". XHELP_BASE_URL ."/include/functions.js\"></script> |
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193 | <script type=\"text/javascript\" src='".XHELP_SCRIPT_URL."/addTicketDeptChange.php?client'></script> |
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194 | <script type=\"text/javascript\"> |
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195 | <!-- |
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196 | function departments_onchange() |
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197 | { |
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198 | dept = xoopsGetElementById('departments'); |
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199 | var wl = new xhelpweblib(fieldHandler); |
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200 | wl.customfieldsbydept(dept.value);\n"; |
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201 | |||
202 | if($xhelp_isStaff){ |
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203 | $javascript .= "var w = new xhelpweblib(staffHandler); |
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204 | w.staffbydept(dept.value);\n"; |
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205 | } |
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206 | $javascript .= "} |
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207 | |||
208 | var staffHandler = { |
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209 | staffbydept: function(result){"; |
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210 | if($xhelp_isStaff){ |
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211 | if (isset($_COOKIE['xhelp_logMode']) && $_COOKIE['xhelp_logMode'] == 2 && $xhelp_staff->checkRoleRights(XHELP_SEC_TICKET_OWNERSHIP, $dept_id)) { |
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212 | $javascript .= "var sel = gE('owner');"; |
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213 | $javascript .= "xhelpFillStaffSelect(sel, result);\n"; |
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214 | } |
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215 | } |
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216 | $javascript .= "} |
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217 | } |
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218 | |||
219 | var fieldHandler = { |
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220 | customfieldsbydept: function(result){ |
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221 | var tbl = gE('tblAddTicket');\n"; |
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222 | if ($xhelp_isStaff && isset($_COOKIE['xhelp_logMode']) && $_COOKIE['xhelp_logMode'] == 2) { |
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223 | $javascript.="var beforeele = gE('privResponse');\n"; |
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224 | } else { |
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225 | $javascript.="var beforeele = gE('addButtons');\n"; |
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226 | } |
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227 | $javascript.="tbody = tbl.tBodies[0];\n"; |
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228 | $javascript .="xhelpFillCustomFlds(tbody, result, beforeele); |
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229 | } |
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230 | } |
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231 | |||
232 | function window_onload() |
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233 | { |
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234 | xhelpDOMAddEvent(xoopsGetElementById('departments'), 'change', departments_onchange, true); |
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235 | } |
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236 | |||
237 | window.setTimeout('window_onload()', 1500); |
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238 | //--> |
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239 | </script>"; |
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240 | $xoopsTpl->assign('xhelp_baseURL', XHELP_BASE_URL); |
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241 | $xoopsTpl->assign('xhelp_includeURL', XHELP_INCLUDE_URL); |
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242 | $xoopsTpl->assign('xoops_module_header', $javascript. $xhelp_module_header); |
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243 | $xoopsTpl->assign('xhelp_allowUpload', $xoopsModuleConfig['xhelp_allowUpload']); |
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244 | $xoopsTpl->assign('xhelp_text_lookup', _XHELP_TEXT_LOOKUP); |
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245 | $xoopsTpl->assign('xhelp_text_email', _XHELP_TEXT_EMAIL); |
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246 | $xoopsTpl->assign('xhelp_imagePath', XOOPS_URL . '/modules/xhelp/images/'); |
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247 | $xoopsTpl->assign('xhelp_departments', $aDept); |
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248 | $xoopsTpl->assign('xhelp_current_file', basename(__file__)); |
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249 | $xoopsTpl->assign('xhelp_priorities', array(5, 4, 3, 2, 1)); |
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250 | $xoopsTpl->assign('xhelp_priorities_desc', array('5' => _XHELP_PRIORITY5, '4' => _XHELP_PRIORITY4,'3' => _XHELP_PRIORITY3, '2' => _XHELP_PRIORITY2, '1' => _XHELP_PRIORITY1)); |
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251 | $xoopsTpl->assign('xhelp_default_priority', XHELP_DEFAULT_PRIORITY); |
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252 | $xoopsTpl->assign('xhelp_currentUser', $xoopsUser->getVar('uid')); |
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253 | $xoopsTpl->assign('xhelp_numTicketUploads', $xoopsModuleConfig['xhelp_numTicketUploads']); |
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254 | if(isset($_POST['logFor'])){ |
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255 | $uid = $_POST['logFor']; |
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256 | $username = $xoopsUser->getUnameFromId($uid); |
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257 | $xoopsTpl->assign('xhelp_username', $username); |
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258 | $xoopsTpl->assign('xhelp_user_id', $uid); |
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259 | } else { |
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260 | $uid = $xoopsUser->getVar('uid'); |
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261 | $username = $xoopsUser->getVar('uname'); |
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262 | $xoopsTpl->assign('xhelp_username', $username); |
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263 | $xoopsTpl->assign('xhelp_user_id', $uid); |
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264 | } |
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265 | $xoopsTpl->assign('xhelp_isStaff', $xhelp_isStaff); |
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266 | if(!isset($_COOKIE['xhelp_logMode'])){ |
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267 | $xoopsTpl->assign('xhelp_logMode', 1); |
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268 | } else { |
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269 | $xoopsTpl->assign('xhelp_logMode', $_COOKIE['xhelp_logMode']); |
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270 | } |
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271 | |||
272 | if($xhelp_isStaff){ |
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273 | if(isset($_COOKIE['xhelp_logMode']) && $_COOKIE['xhelp_logMode'] == 2){ |
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274 | $hStatus =& xhelpGetHandler('status'); |
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275 | $crit = new Criteria('', ''); |
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276 | $crit->setSort('description'); |
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277 | $crit->setOrder('ASC'); |
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278 | $statuses =& $hStatus->getObjects($crit); |
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279 | $aStatuses = array(); |
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280 | View Code Duplication | foreach($statuses as $status){ |
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281 | $aStatuses[$status->getVar('id')] = array('id' => $status->getVar('id'), |
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282 | 'desc' => $status->getVar('description'), |
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283 | 'state' => $status->getVar('state')); |
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284 | } |
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285 | |||
286 | $xoopsTpl->assign('xhelp_statuses', $aStatuses); |
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287 | } |
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288 | $xoopsTpl->assign('xhelp_savedSearches', $aSavedSearches); |
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289 | } |
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290 | |||
291 | $errors = array(); |
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292 | $aElements = array(); |
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293 | View Code Duplication | if($validateErrors =& $_xhelpSession->get('xhelp_validateError')){ |
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294 | foreach($validateErrors as $fieldname=>$error){ |
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295 | if(!empty($error['errors'])){ |
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296 | $aElements[] = $fieldname; |
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297 | foreach($error['errors'] as $err){ |
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298 | $errors[$fieldname] = $err; |
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299 | } |
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300 | } |
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301 | } |
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302 | $xoopsTpl->assign('xhelp_errors', $errors); |
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303 | } else { |
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304 | $xoopsTpl->assign('xhelp_errors', null); |
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305 | } |
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306 | |||
307 | $elements = array('subject', 'description'); |
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308 | View Code Duplication | foreach($elements as $element){ // Foreach element in the predefined list |
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309 | $xoopsTpl->assign("xhelp_element_$element", "formButton"); |
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310 | foreach($aElements as $aElement){ // Foreach that has an error |
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311 | if($aElement == $element){ // If the names are equal |
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312 | $xoopsTpl->assign("xhelp_element_$element", "validateError"); |
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313 | break; |
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314 | } |
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315 | } |
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316 | } |
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317 | |||
318 | if ($ticket =& $_xhelpSession->get('xhelp_ticket')) { |
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319 | $xoopsTpl->assign('xhelp_ticket_uid', $ticket['uid']); |
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320 | $xoopsTpl->assign('xhelp_ticket_username', $xoopsUser->getUnameFromId($ticket['uid'])); |
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321 | $xoopsTpl->assign('xhelp_ticket_subject', stripslashes($ticket['subject'])); |
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322 | $xoopsTpl->assign('xhelp_ticket_description', stripslashes($ticket['description'])); |
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323 | $xoopsTpl->assign('xhelp_ticket_department', $ticket['department']); |
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324 | $xoopsTpl->assign('xhelp_ticket_priority', $ticket['priority']); |
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325 | } else { |
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326 | $xoopsTpl->assign('xhelp_ticket_uid', $uid); |
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327 | $xoopsTpl->assign('xhelp_ticket_username', $username); |
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328 | $xoopsTpl->assign('xhelp_ticket_subject', null); |
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329 | $xoopsTpl->assign('xhelp_ticket_description', null); |
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330 | $xoopsTpl->assign('xhelp_ticket_department', $dept_id); |
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331 | $xoopsTpl->assign('xhelp_ticket_priority', XHELP_DEFAULT_PRIORITY); |
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332 | } |
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333 | |||
334 | if($response =& $_xhelpSession->get('xhelp_response')){ |
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335 | $xoopsTpl->assign('xhelp_response_uid', $response['uid']); |
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336 | $xoopsTpl->assign('xhelp_response_message', $response['message']); |
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337 | $xoopsTpl->assign('xhelp_response_timespent', $response['timeSpent']); |
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338 | $xoopsTpl->assign('xhelp_response_userIP', $response['userIP']); |
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339 | $xoopsTpl->assign('xhelp_response_private', $response['private']); |
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340 | $xoopsTpl->assign('xhelp_ticket_status', $response['status']); |
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341 | $xoopsTpl->assign('xhelp_ticket_ownership', $response['owner']); |
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342 | } else { |
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343 | $xoopsTpl->assign('xhelp_response_uid', null); |
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344 | $xoopsTpl->assign('xhelp_response_message', null); |
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345 | $xoopsTpl->assign('xhelp_response_timeSpent', null); |
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346 | $xoopsTpl->assign('xhelp_response_userIP', null); |
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347 | $xoopsTpl->assign('xhelp_response_private', null); |
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348 | $xoopsTpl->assign('xhelp_ticket_status', 1); |
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349 | $xoopsTpl->assign('xhelp_ticket_ownership', 0); |
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350 | } |
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351 | |||
352 | require(XOOPS_ROOT_PATH.'/footer.php'); //Include the page footer |
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353 | } else { |
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354 | $dept_id = intval($_POST['departments']); |
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355 | |||
356 | require_once(XHELP_CLASS_PATH.'/validator.php'); |
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357 | $v = array(); |
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358 | $v['subject'][] = new ValidateLength($_POST['subject'], 2, 255); |
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359 | $v['description'][] = new ValidateLength($_POST['description'], 2); |
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360 | |||
361 | // Get current dept's custom fields |
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362 | $fields =& $hFieldDept->fieldsByDepartment($dept_id, true); |
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363 | $aFields = array(); |
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364 | |||
365 | View Code Duplication | foreach($fields as $field){ |
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366 | $values = $field->getVar('fieldvalues'); |
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367 | if ($field->getVar('controltype') == XHELP_CONTROL_YESNO) { |
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368 | $values = array(1 => _YES, 0 => _NO); |
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369 | } |
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370 | $fieldname = $field->getVar('fieldname'); |
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371 | |||
372 | if($field->getVar('controltype') != XHELP_CONTROL_FILE) { |
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373 | $checkField = $_POST[$fieldname]; |
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374 | } else { |
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375 | $checkField = $_FILES[$fieldname]; |
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376 | } |
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377 | |||
378 | $v[$fieldname][] = new ValidateRegex($checkField, $field->getVar('validation'), $field->getVar('required')); |
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379 | |||
380 | $aFields[$field->getVar('id')] = |
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381 | array('name' => $field->getVar('name'), |
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382 | 'desc' => $field->getVar('description'), |
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383 | 'fieldname' => $field->getVar('fieldname'), |
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384 | 'defaultvalue' => $field->getVar('defaultvalue'), |
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385 | 'controltype' => $field->getVar('controltype'), |
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386 | 'required' => $field->getVar('required'), |
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387 | 'fieldlength' => $field->getVar('fieldlength'), |
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388 | 'maxlength' => ($field->getVar('fieldlength') < 50 ? $field->getVar('fieldlength') : 50), |
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389 | 'weight' => $field->getVar('weight'), |
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390 | 'fieldvalues' => $values, |
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391 | 'validation' => $field->getVar('validation')); |
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392 | } |
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393 | |||
394 | _saveTicket($aFields); // Save ticket information in a session |
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395 | |||
396 | // Perform each validation |
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397 | $fields = array(); |
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398 | $errors = array(); |
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399 | View Code Duplication | foreach($v as $fieldname=>$validator) { |
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400 | if (!xhelpCheckRules($validator, $errors)) { |
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401 | //Mark field with error |
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402 | $fields[$fieldname]['haserrors'] = true; |
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403 | $fields[$fieldname]['errors'] = $errors; |
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404 | } else { |
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405 | $fields[$fieldname]['haserrors'] = false; |
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406 | } |
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407 | } |
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408 | |||
409 | View Code Duplication | if(!empty($errors)){ |
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410 | $_xhelpSession->set('xhelp_validateError', $fields); |
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411 | $message = _XHELP_MESSAGE_VALIDATE_ERROR; |
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412 | header("Location: ".XHELP_BASE_URL."/addTicket.php"); |
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413 | exit(); |
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414 | } |
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415 | |||
416 | //$hTicket =& xhelpGetHandler('ticket'); |
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417 | $ticket =& $hTicket->create(); |
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418 | $ticket->setVar('uid', $_POST['user_id']); |
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419 | $ticket->setVar('subject', $_POST['subject']); |
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420 | $ticket->setVar('description', $_POST['description']); |
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421 | $ticket->setVar('department', $dept_id); |
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422 | $ticket->setVar('priority', $_POST['priority']); |
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423 | if($xhelp_isStaff && $_COOKIE['xhelp_logMode'] == 2){ |
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424 | $ticket->setVar('status', $_POST['status']); // Set status |
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425 | if (isset($_POST['owner'])) { //Check if user claimed ownership |
||
426 | if ($_POST['owner'] > 0) { |
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427 | $oldOwner = 0; |
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428 | $_xhelpSession->set('xhelp_oldOwner', $oldOwner); |
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429 | $ticket->setVar('ownership', $_POST['owner']); |
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430 | $_xhelpSession->set('xhelp_changeOwner', true); |
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431 | } |
||
432 | } |
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433 | $_xhelpSession->set('xhelp_ticket_ownership', $_POST['owner']); // Store in session |
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434 | } else { |
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435 | $ticket->setVar('status', 1); |
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436 | } |
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437 | $ticket->setVar('posted', time()); |
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438 | $ticket->setVar('userIP', getenv("REMOTE_ADDR")); |
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439 | $ticket->setVar('overdueTime', $ticket->getVar('posted') + ($xoopsModuleConfig['xhelp_overdueTime'] *60*60)); |
||
440 | |||
441 | $aUploadFiles = array(); |
||
442 | View Code Duplication | if($xoopsModuleConfig['xhelp_allowUpload']){ |
|
443 | foreach($_FILES as $key=>$aFile){ |
||
444 | $pos = strpos($key, 'userfile'); |
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445 | if($pos !== false && is_uploaded_file($aFile['tmp_name'])){ // In the userfile array and uploaded file? |
||
446 | if ($ret = $ticket->checkUpload($key, $allowed_mimetypes, $errors)) { |
||
447 | $aUploadFiles[$key] = $aFile; |
||
448 | } else { |
||
449 | $errorstxt = implode('<br />', $errors); |
||
450 | $message = sprintf(_XHELP_MESSAGE_FILE_ERROR, $errorstxt); |
||
451 | redirect_header(XHELP_BASE_URL."/addTicket.php", 5, $message); |
||
452 | } |
||
453 | } |
||
454 | } |
||
455 | } |
||
456 | |||
457 | if($hTicket->insert($ticket)){ |
||
458 | |||
459 | $hMember =& xoops_gethandler('member'); |
||
460 | $newUser =& $hMember->getUser($ticket->getVar('uid')); |
||
461 | $ticket->addSubmitter($newUser->getVar('email'), $newUser->getVar('uid')); |
||
462 | |||
463 | View Code Duplication | if(count($aUploadFiles) > 0){ // Has uploaded files? |
|
464 | foreach($aUploadFiles as $key=>$aFile){ |
||
465 | $file = $ticket->storeUpload($key, null, $allowed_mimetypes); |
||
466 | $_eventsrv->trigger('new_file', array(&$ticket, &$file)); |
||
467 | } |
||
468 | } |
||
469 | |||
470 | // Add custom field values to db |
||
471 | $hTicketValues = xhelpGetHandler('ticketValues'); |
||
472 | $ticketValues = $hTicketValues->create(); |
||
473 | |||
474 | View Code Duplication | foreach($aFields as $field){ |
|
475 | $fieldname = $field['fieldname']; |
||
476 | $fieldtype = $field['controltype']; |
||
477 | |||
478 | if($fieldtype == XHELP_CONTROL_FILE){ // If custom field was a file upload |
||
479 | if($xoopsModuleConfig['xhelp_allowUpload']){ // If uploading is allowed |
||
480 | if(is_uploaded_file($_FILES[$fieldname]['tmp_name'])){ |
||
481 | if (!$ret = $ticket->checkUpload($fieldname, $allowed_mimetypes, $errors)) { |
||
482 | $errorstxt = implode('<br />', $errors); |
||
483 | |||
484 | $message = sprintf(_XHELP_MESSAGE_FILE_ERROR, $errorstxt); |
||
485 | redirect_header(XHELP_BASE_URL."/addTicket.php", 5, $message); |
||
486 | } |
||
487 | if($file = $ticket->storeUpload($fieldname, -1, $allowed_mimetypes)){ |
||
488 | $ticketValues->setVar($fieldname, $file->getVar('id') . "_" . $_FILES[$fieldname]['name']); |
||
489 | } |
||
490 | } |
||
491 | } |
||
492 | } else { |
||
493 | $fieldvalue = $_POST[$fieldname]; |
||
494 | $ticketValues->setVar($fieldname, $fieldvalue); |
||
495 | } |
||
496 | } |
||
497 | $ticketValues->setVar('ticketid', $ticket->getVar('id')); |
||
498 | |||
499 | if(!$hTicketValues->insert($ticketValues)){ |
||
500 | $message = _XHELP_MESSAGE_NO_CUSTFLD_ADDED; |
||
501 | } |
||
502 | |||
503 | $_eventsrv->trigger('new_ticket', array(&$ticket)); |
||
504 | |||
505 | if ($_xhelpSession->get('xhelp_changeOwner')) { |
||
506 | $oldOwner = $_xhelpSession->get('xhelp_oldOwner'); |
||
507 | $_eventsrv->trigger('update_owner', array(&$ticket, $oldOwner, $xoopsUser->getVar('uid'))); |
||
508 | $_xhelpSession->del('xhelp_changeOwner'); |
||
509 | $_xhelpSession->del('xhelp_oldOwner'); |
||
510 | $_xhelpSession->del('xhelp_ticket_ownership'); |
||
511 | } |
||
512 | |||
513 | // Add response |
||
514 | if($xhelp_isStaff && $_COOKIE['xhelp_logMode'] == 2){ // Make sure user is a staff member and is using advanced form |
||
515 | if($_POST['response'] != ''){ // Don't run if no value for response |
||
516 | $hResponse =& xhelpGetHandler('responses'); |
||
517 | $newResponse =& $hResponse->create(); |
||
518 | $newResponse->setVar('uid', $xoopsUser->getVar('uid')); |
||
519 | $newResponse->setVar('ticketid', $ticket->getVar('id')); |
||
520 | $newResponse->setVar('message', $_POST['response']); |
||
521 | $newResponse->setVar('timeSpent', $_POST['timespent']); |
||
522 | $newResponse->setVar('updateTime', $ticket->getVar('posted')); |
||
523 | $newResponse->setVar('userIP', $ticket->getVar('userIP')); |
||
524 | if(isset($_POST['private'])){ |
||
525 | $newResponse->setVar('private', $_POST['private']); |
||
526 | } |
||
527 | if($hResponse->insert($newResponse)){ |
||
528 | $_eventsrv->trigger('new_response', array(&$ticket, &$newResponse)); |
||
529 | $_xhelpSession->del('xhelp_response'); |
||
530 | } |
||
531 | } |
||
532 | } |
||
533 | |||
534 | $_xhelpSession->del('xhelp_ticket'); |
||
535 | $_xhelpSession->del('xhelp_validateError'); |
||
536 | $_xhelpSession->del('xhelp_custFields'); |
||
537 | |||
538 | $message = _XHELP_MESSAGE_ADDTICKET; |
||
539 | } else { |
||
540 | //$_xhelpSession->set('xhelp_ticket', $ticket); |
||
541 | $message = _XHELP_MESSAGE_ADDTICKET_ERROR . $ticket->getHtmlErrors(); // Unsuccessfully added new ticket |
||
542 | } |
||
543 | redirect_header(XHELP_BASE_URL."/index.php", 5, $message); |
||
544 | } |
||
545 | } else { // If not a user |
||
546 | $config_handler =& xoops_gethandler('config'); |
||
547 | //$xoopsConfigUser =& $config_handler->getConfigsByCat(XOOPS_CONF_USER); |
||
548 | $xoopsConfigUser = array(); |
||
549 | $crit = new CriteriaCompo(new Criteria('conf_name', 'allow_register'), 'OR'); |
||
550 | $crit->add(new Criteria('conf_name', 'activation_type'), 'OR'); |
||
551 | $myConfigs =& $config_handler->getConfigs($crit); |
||
552 | |||
553 | foreach($myConfigs as $myConf){ |
||
554 | $xoopsConfigUser[$myConf->getVar('conf_name')] = $myConf->getVar('conf_value'); |
||
555 | } |
||
556 | View Code Duplication | if ($xoopsConfigUser['allow_register'] == 0) { // Use to doublecheck that anonymous users are allowed to register |
|
557 | header("Location: ".XHELP_BASE_URL."/error.php"); |
||
558 | } else { |
||
559 | header("Location: ".XHELP_BASE_URL."/anon_addTicket.php"); |
||
560 | } |
||
561 | exit(); |
||
562 | } |
||
563 | |||
564 | function _saveTicket($fields = "") |
||
565 | { |
||
566 | global $_xhelpSession, $xhelp_isStaff; |
||
567 | $_xhelpSession->set('xhelp_ticket', |
||
568 | array('uid' => $_POST['user_id'], |
||
569 | 'subject' => $_POST['subject'], |
||
570 | 'description' => htmlspecialchars($_POST['description'], ENT_QUOTES), |
||
571 | 'department' => $_POST['departments'], |
||
572 | 'priority' => $_POST['priority'])); |
||
573 | |||
574 | if($xhelp_isStaff && $_COOKIE['xhelp_logMode'] == 2){ |
||
575 | $_xhelpSession->set('xhelp_response', |
||
576 | array('uid' => $_POST['user_id'], |
||
577 | 'message' => $_POST['response'], |
||
578 | 'timeSpent' => $_POST['timespent'], |
||
579 | 'userIP' => getenv("REMOTE_ADDR"), |
||
580 | 'private' => (isset($_POST['private'])) ? 1 : 0, |
||
581 | 'status' => $_POST['status'], |
||
582 | 'owner' => $_POST['owner'])); |
||
583 | } |
||
584 | |||
585 | if($fields != ""){ |
||
586 | $_xhelpSession->set('xhelp_custFields', $fields); |
||
587 | } |
||
588 | |||
589 | return true; |
||
590 | } |
||
591 |
The PSR-1: Basic Coding Standard recommends that a file should either introduce new symbols, that is classes, functions, constants or similar, or have side effects. Side effects are anything that executes logic, like for example printing output, changing ini settings or writing to a file.
The idea behind this recommendation is that merely auto-loading a class should not change the state of an application. It also promotes a cleaner style of programming and makes your code less prone to errors, because the logic is not spread out all over the place.
To learn more about the PSR-1, please see the PHP-FIG site on the PSR-1.