XoopsModules25x / xhelp

 *

 * @access public

 */

function xhelpSetDept($tickets, $dept)

{

    $hTicket =& xhelpGetHandler('ticket');

    $crit    = new Criteria('id', "(". implode($tickets, ',') .")", "IN");

    return $hTicket->updateAll('department', intval($dept), $crit);

}

/**

 * Set specified tickets to a priority

 *

 * @access public

 */

function xhelpSetPriority($tickets, $priority)

{

    $hTicket =& xhelpGetHandler('ticket');

    $crit    = new Criteria('id', "(". implode($tickets, ',') .")", 'IN');

    return $hTicket->updateAll('priority', intval($priority), $crit);

}

/**

 * Set specified tickets to a status

 *

 * @access public

 */

function xhelpSetStatus($tickets, $status)

{

    $hTicket =& xhelpGetHandler('ticket');

    $crit    = new Criteria('id', "(". implode($tickets, ',') .")", 'IN');

    return $hTicket->updateAll('status', intval($status), $crit);

}

/**

 * Assign specified tickets to a staff member

 *

 * @access public

 */

function xhelpSetOwner($tickets, $owner)

{

    $hTicket =& xhelpGetHandler('ticket');

    $crit    = new Criteria('id', "(". implode($tickets, ',') .")", 'IN');

    return $hTicket->updateAll('ownership', intval($owner), $crit);

}

/**

 * Add the response to each ticket