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<?php declare(strict_types=1); |
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namespace XoopsModules\Xhelp; |
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/* |
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* You may not change or alter any portion of this comment or credits |
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* of supporting developers from this source code or any supporting source code |
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* which is considered copyrighted (c) material of the original comment or credit authors. |
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* |
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* This program is distributed in the hope that it will be useful, |
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* but WITHOUT ANY WARRANTY; without even the implied warranty of |
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. |
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*/ |
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/** |
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* @copyright {@link https://xoops.org/ XOOPS Project} |
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* @license {@link https://www.gnu.org/licenses/gpl-2.0.html GNU GPL 2 or later} |
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* @author Eric Juden <[email protected]> |
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* @author XOOPS Development Team |
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*/ |
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if (!\defined('XHELP_CLASS_PATH')) { |
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exit(); |
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} |
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// require_once XHELP_CLASS_PATH . '/BaseObjectHandler.php'; |
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/** |
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* ResponseHandler class |
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* |
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* Response Handler for Response class |
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* |
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* @author Eric Juden <[email protected]> & |
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*/ |
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class ResponseHandler extends BaseObjectHandler |
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{ |
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/** |
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* Name of child class |
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* |
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* @var string |
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*/ |
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public $classname = Response::class; |
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/** |
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* DB table name |
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* |
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* @var string |
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*/ |
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public $dbtable = 'xhelp_responses'; |
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private const TABLE = 'xhelp_responses'; |
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private const ENTITY = Response::class; |
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private const ENTITYNAME = 'Response'; |
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private const KEYNAME = 'id'; |
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private const IDENTIFIER = 'id'; |
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/** |
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* Constructor |
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* |
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* @param \XoopsMySQLDatabase|null $db reference to a xoopsDB object |
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*/ |
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public function __construct(\XoopsMySQLDatabase $db = null) |
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{ |
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$this->init($db); |
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$this->helper = Helper::getInstance(); |
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parent::__construct($db, static::TABLE, static::ENTITY, static::KEYNAME, static::IDENTIFIER); |
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} |
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/** |
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* @param \XoopsObject $object |
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* @return string |
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*/ |
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public function insertQuery(\XoopsObject $object): string |
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{ |
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//TODO mb replace with individual variables |
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// Copy all object vars into local variables |
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foreach ($object->cleanVars as $k => $v) { |
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${$k} = $v; |
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} |
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$sql = \sprintf( |
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'INSERT INTO `%s` (id, uid, ticketid, message, timeSpent, updateTime, userIP, private) |
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VALUES (%u, %u, %u, %s, %u, %u, %s, %u)', |
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$this->db->prefix($this->dbtable), |
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$id, |
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$uid, |
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$ticketid, |
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$this->db->quoteString($message), |
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$timeSpent, |
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\time(), |
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$this->db->quoteString($userIP), |
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$private |
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); |
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return $sql; |
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} |
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/** |
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* @param \XoopsObject $object |
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* @return string |
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*/ |
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public function updateQuery(\XoopsObject $object): string |
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{ |
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//TODO mb replace with individual variables |
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// Copy all object vars into local variables |
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foreach ($object->cleanVars as $k => $v) { |
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${$k} = $v; |
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} |
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$sql = \sprintf( |
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'UPDATE `%s` SET uid = %u, ticketid = %u, message = %s, timeSpent = %u, |
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updateTime = %u, userIP = %s, private = %u WHERE id = %u', |
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$this->db->prefix($this->dbtable), |
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$uid, |
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$ticketid, |
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$this->db->quoteString($message), |
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$timeSpent, |
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\time(), |
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$this->db->quoteString($userIP), |
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$private, |
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$id |
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); |
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return $sql; |
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} |
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/** |
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* @param \XoopsObject $object |
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* @return string |
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*/ |
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public function deleteQuery(\XoopsObject $object): string |
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{ |
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$sql = \sprintf('DELETE FROM `%s` WHERE id = %u', $this->db->prefix($this->dbtable), $object->getVar('id')); |
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return $sql; |
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} |
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/** |
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* delete a response from the database |
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* |
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* @param \XoopsObject $object reference to the {@link xhelpResponse} |
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* obj to delete |
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* @param bool $force |
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* @return bool FALSE if failed. |
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*/ |
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public function delete(\XoopsObject $object, $force = false): bool |
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{ |
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// Remove file associated with this response |
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$fileHandler = $this->helper->getHandler('File'); |
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$criteria = new \CriteriaCompo(new \Criteria('ticketid', $object->getVar('ticketid'))); |
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$criteria->add(new \Criteria('responseid', $object->getVar('responseid'))); |
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if (!$fileHandler->deleteAll($criteria)) { |
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return false; |
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} |
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$ret = parent::delete($object, $force); |
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return $ret; |
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} |
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/** |
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* Get number of responses by staff members |
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* |
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* @param int $ticketid ticket to get count |
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* @return int Number of staff responses |
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*/ |
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public function getStaffResponseCount(int $ticketid): int |
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{ |
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$sql = \sprintf('SELECT COUNT(*) FROM `%s` r INNER JOIN %s s ON r.uid = s.uid WHERE r.ticketid = %u', $this->db->prefix($this->dbtable), $this->db->prefix('xhelp_staff'), $ticketid); |
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$ret = $this->db->query($sql); |
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[$count] = $this->db->fetchRow($ret); |
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return (int)$count; |
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} |
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/** |
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* Get number of responses by ticketid |
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* |
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* @param array $tickets where ticketid is key |
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* @return bool|array key = ticketid, value = response count |
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*/ |
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public function getResponseCounts(array $tickets) |
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{ |
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if (\is_array($tickets)) { |
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//$criteria = new \Criteria('ticketid', "(". implode(array_keys($tickets), ',') .")", 'IN'); |
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$sql = \sprintf('SELECT COUNT(*) AS numresponses, ticketid FROM `%s` WHERE ticketid IN (%s) GROUP BY ticketid', $this->db->prefix($this->dbtable), \implode(',', \array_keys($tickets))); |
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} else { |
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return false; |
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} |
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$result = $this->db->query($sql); |
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if (!$result) { |
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return false; |
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} |
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// Add each returned record to the result array |
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while (false !== ($myrow = $this->db->fetchArray($result))) { |
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$tickets[$myrow['ticketid']] = $myrow['numresponses']; |
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} |
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return $tickets; |
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} |
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} |
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