XoopsModules25x /
xhelp
| Total Complexity | 86 |
| Total Lines | 638 |
| Duplicated Lines | 0 % |
| Changes | 0 | ||
Complex classes like Ticket often do a lot of different things. To break such a class down, we need to identify a cohesive component within that class. A common approach to find such a component is to look for fields/methods that share the same prefixes, or suffixes.
Once you have determined the fields that belong together, you can apply the Extract Class refactoring. If the component makes sense as a sub-class, Extract Subclass is also a candidate, and is often faster.
While breaking up the class, it is a good idea to analyze how other classes use Ticket, and based on these observations, apply Extract Interface, too.
| 1 | <?php declare(strict_types=1); |
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| 50 | class Ticket extends \XoopsObject |
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| 51 | { |
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| 52 | private $helper; |
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| 53 | |||
| 54 | /** |
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| 55 | * Ticket constructor. |
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| 56 | * @param int|array|null $id |
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| 57 | */ |
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| 58 | public function __construct($id = null) |
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| 59 | { |
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| 60 | $this->initVar('id', \XOBJ_DTYPE_INT, null, false); |
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| 61 | $this->initVar('uid', \XOBJ_DTYPE_INT, null, false); // will store Xoops user id |
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| 62 | $this->initVar('subject', \XOBJ_DTYPE_TXTBOX, null, true, 100); |
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| 63 | $this->initVar('description', \XOBJ_DTYPE_TXTAREA, null, false, 1000000); |
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| 64 | $this->initVar('department', \XOBJ_DTYPE_INT, null, false); |
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| 65 | $this->initVar('priority', \XOBJ_DTYPE_INT, null, false); |
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| 66 | $this->initVar('status', \XOBJ_DTYPE_INT, null, false); |
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| 67 | $this->initVar('lastUpdated', \XOBJ_DTYPE_INT, null, false); |
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| 68 | $this->initVar('posted', \XOBJ_DTYPE_INT, null, false); |
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| 69 | $this->initVar('ownership', \XOBJ_DTYPE_INT, null, false); // will store Xoops user id |
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| 70 | $this->initVar('closedBy', \XOBJ_DTYPE_INT, null, false); // will store Xoops user id |
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| 71 | $this->initVar('totalTimeSpent', \XOBJ_DTYPE_INT, null, false); |
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| 72 | $this->initVar('userIP', \XOBJ_DTYPE_TXTBOX, null, false, 25); |
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| 73 | $this->initVar('elapsed', \XOBJ_DTYPE_INT, null, false); |
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| 74 | $this->initVar('lastUpdate', \XOBJ_DTYPE_INT, null, false); |
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| 75 | $this->initVar('emailHash', \XOBJ_DTYPE_TXTBOX, '', true, 100); |
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| 76 | $this->initVar('email', \XOBJ_DTYPE_TXTBOX, '', true, 100); |
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| 77 | $this->initVar('serverid', \XOBJ_DTYPE_INT, null, false); //will store email server this was picked up from |
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| 78 | $this->initVar('overdueTime', \XOBJ_DTYPE_INT, null, false); |
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| 79 | |||
| 80 | $this->helper = Helper::getInstance(); |
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| 81 | |||
| 82 | if (null !== $id) { |
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| 83 | if (\is_array($id)) { |
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| 84 | $this->assignVars($id); |
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| 85 | } |
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| 86 | } else { |
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| 87 | $this->setNew(); |
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| 88 | } |
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| 89 | } |
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| 90 | |||
| 91 | /** |
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| 92 | * retrieve the department object associated with this ticket |
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| 93 | * |
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| 94 | * @return Department|bool {@link Department} |
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| 95 | */ |
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| 96 | public function getDepartment() |
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| 97 | { |
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| 98 | $departmentHandler = $this->helper->getHandler('Department'); |
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| 99 | |||
| 100 | return $departmentHandler->get($this->getVar('department')); |
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| 101 | } |
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| 102 | |||
| 103 | /** |
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| 104 | * create an md5 hash based on the ID and emailaddress. Use this as a lookup key when trying to find a ticket. |
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| 105 | * |
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| 106 | * @param string $email |
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| 107 | */ |
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| 108 | public function createEmailHash(string $email): void |
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| 109 | { |
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| 110 | if ('' === $this->getVar('posted')) { |
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| 111 | $this->setVar('posted', \time()); |
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| 112 | } |
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| 113 | $hash = $this->getVar('posted') . '-' . $email; |
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| 114 | $hash = md5($hash); |
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| 115 | |||
| 116 | $this->setVar('email', $email); |
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| 117 | $this->setVar('emailHash', $hash); |
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| 118 | } |
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| 119 | |||
| 120 | /** |
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| 121 | * retrieve all emails attached to this ticket object |
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| 122 | * @param bool $activeOnly |
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| 123 | * @return array of <a href='psi_element://TicketEmail'>TicketEmail</a> objects |
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| 124 | * objects |
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| 125 | */ |
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| 126 | public function getEmails(bool $activeOnly = false): array |
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| 127 | { |
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| 128 | $arr = []; |
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| 129 | $id = (int)$this->getVar('id'); |
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| 130 | if (!$id) { |
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| 131 | return $arr; |
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| 132 | } |
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| 133 | |||
| 134 | $hEmails = $this->helper->getHandler('TicketEmails'); |
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| 135 | $criteria = new \CriteriaCompo(new \Criteria('ticketid', $id)); |
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| 136 | if ($activeOnly) { |
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| 137 | $criteria->add(new \Criteria('suppress', 0)); |
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| 138 | } |
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| 139 | $arr = $hEmails->getObjects($criteria); |
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| 140 | |||
| 141 | return $arr; |
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| 142 | } |
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| 143 | |||
| 144 | /** |
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| 145 | * retrieve all files attached to this ticket object |
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| 146 | * |
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| 147 | * @return array of {@link File} objects |
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| 148 | */ |
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| 149 | public function getFiles(): array |
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| 163 | } |
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| 164 | |||
| 165 | /** |
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| 166 | * retrieve all responses attached to this ticket object |
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| 167 | * |
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| 168 | * @param int $limit |
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| 169 | * @param int $start |
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| 170 | * @return array of <a href='psi_element://Response'>Response</a> objects |
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| 171 | * objects |
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| 172 | */ |
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| 173 | public function getResponses(int $limit = 0, int $start = 0): array |
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| 174 | { |
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| 175 | $arr = []; |
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| 176 | $id = (int)$this->getVar('id'); |
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| 177 | if (!$id) { |
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| 178 | return $arr; |
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| 179 | } |
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| 180 | $responseHandler = $this->helper->getHandler('Response'); |
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| 181 | $criteria = new \CriteriaCompo(new \Criteria('ticketid', $id)); |
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| 182 | $criteria->setSort('updateTime'); |
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| 183 | $criteria->setOrder('DESC'); |
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| 184 | $criteria->setLimit($limit); |
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| 185 | $criteria->setStart($start); |
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| 186 | |||
| 187 | $arr = $responseHandler->getObjects($criteria); |
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| 188 | |||
| 189 | return $arr; |
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| 190 | } |
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| 191 | |||
| 192 | /** |
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| 193 | * Retrieve number of responses for this ticket object |
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| 194 | * @return int Number of Responses |
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| 195 | */ |
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| 196 | public function getResponseCount(): int |
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| 197 | { |
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| 198 | $responseHandler = $this->helper->getHandler('Response'); |
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| 199 | $criteria = new \Criteria('ticketid', $this->getVar('id')); |
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|
Bug
introduced
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| 200 | |||
| 201 | return $responseHandler->getCount($criteria); |
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| 202 | } |
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| 203 | |||
| 204 | /** |
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| 205 | * Get all reviews for the current ticket |
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| 206 | * @param int $limit |
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| 207 | * @param int $start |
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| 208 | * @return array of <a href='psi_element://StaffReview'>StaffReview</a> |
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| 209 | */ |
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| 210 | public function getReviews(int $limit = 0, int $start = 0): array |
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| 229 | } |
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| 230 | |||
| 231 | /** |
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| 232 | * retrieve all log messages attached to this ticket object |
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| 233 | * |
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| 234 | * @param int $limit |
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| 235 | * @param int $start |
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| 236 | * @return array of <a href='psi_element://LogMessages'>LogMessages</a> objects |
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| 237 | * objects |
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| 238 | */ |
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| 239 | public function getLogs(int $limit = 0, int $start = 0): array |
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| 240 | { |
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| 241 | $arr = []; |
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| 242 | $id = (int)$this->getVar('id'); |
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| 243 | if (!$id) { |
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| 244 | return $arr; |
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| 245 | } |
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| 246 | /** @var \XoopsModules\Xhelp\LogMessageHandler $this- >logmessageHandler */ |
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| 247 | $logMessageHandler = $this->helper->getHandler('LogMessage'); |
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| 248 | $criteria = new \CriteriaCompo(new \Criteria('ticketid', $id)); |
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| 249 | $criteria->setSort('lastUpdated'); |
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| 250 | $criteria->setOrder('DESC'); |
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| 251 | $criteria->setLimit($limit); |
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| 252 | $criteria->setStart($start); |
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| 253 | |||
| 254 | $arr = $logMessageHandler->getObjects($criteria); |
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| 255 | |||
| 256 | return $arr; |
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| 257 | } |
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| 258 | |||
| 259 | /** |
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| 260 | * @param string $post_field |
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| 261 | * @param \XoopsModules\Xhelp\Response|string|null $response |
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| 262 | * @param array|string|null $allowed_mimetypes |
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| 263 | * @return \XoopsModules\Xhelp\File|array|false|string|void |
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| 264 | */ |
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| 265 | public function storeUpload(string $post_field, $response = null, $allowed_mimetypes = null) |
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| 266 | { |
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| 267 | global $xoopsUser, $xoopsDB, $xoopsModule; |
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| 268 | // require_once XHELP_CLASS_PATH . '/uploader.php'; |
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| 269 | |||
| 270 | $config = Utility::getModuleConfig(); |
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| 271 | |||
| 272 | $ticketid = $this->getVar('id'); |
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| 273 | |||
| 274 | if (null === $allowed_mimetypes) { |
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| 275 | $mimetypeHandler = $this->helper->getHandler('Mimetype'); |
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| 276 | $allowed_mimetypes = $mimetypeHandler->checkMimeTypes($post_field); |
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| 277 | if (!$allowed_mimetypes) { |
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| 278 | return false; |
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| 279 | } |
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| 280 | } |
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| 281 | |||
| 282 | $maxfilesize = (int)$config['xhelp_uploadSize']; |
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| 283 | $maxfilewidth = (int)$config['xhelp_uploadWidth']; |
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| 284 | $maxfileheight = (int)$config['xhelp_uploadHeight']; |
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| 285 | if (!\is_dir(XHELP_UPLOAD_PATH)) { |
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| 286 | if (!\mkdir($concurrentDirectory = XHELP_UPLOAD_PATH, 0757) && !\is_dir($concurrentDirectory)) { |
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| 287 | throw new \RuntimeException(\sprintf('Directory "%s" was not created', $concurrentDirectory)); |
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| 288 | } |
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| 289 | } |
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| 290 | |||
| 291 | $uploader = new MediaUploader(XHELP_UPLOAD_PATH . '/', $allowed_mimetypes, $maxfilesize, $maxfilewidth, $maxfileheight); |
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| 292 | if ($uploader->fetchMedia($post_field)) { |
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| 293 | if (null === $response) { |
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| 294 | $uploader->setTargetFileName($ticketid . '_' . $uploader->getMediaName()); |
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| 295 | } else { |
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| 296 | if ($response > 0) { |
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| 297 | $uploader->setTargetFileName($ticketid . '_' . $response . '_' . $uploader->getMediaName()); |
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| 298 | } else { |
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| 299 | $uploader->setTargetFileName($ticketid . '_' . $uploader->getMediaName()); |
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| 300 | } |
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| 301 | } |
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| 302 | if ($uploader->upload()) { |
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| 303 | $fileHandler = $this->helper->getHandler('File'); |
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| 304 | $file = $fileHandler->create(); |
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| 305 | $file->setVar('filename', $uploader->getSavedFileName()); |
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| 306 | $file->setVar('ticketid', $ticketid); |
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| 307 | $file->setVar('mimetype', $allowed_mimetypes); |
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| 308 | $file->setVar('responseid', (null !== $response ? (int)$response : 0)); |
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| 309 | |||
| 310 | if ($fileHandler->insert($file)) { |
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| 311 | return $file; |
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| 312 | } |
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| 313 | |||
| 314 | return $uploader->getErrors(); |
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| 315 | } |
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| 316 | |||
| 317 | return $uploader->getErrors(); |
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| 318 | } |
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| 319 | } |
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| 320 | |||
| 321 | /** |
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| 322 | * @param string $post_field |
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| 323 | * @param array|null $allowed_mimetypes |
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| 324 | * @param array $errors |
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| 325 | * @return bool |
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| 326 | */ |
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| 327 | public function checkUpload(string $post_field, ?array &$allowed_mimetypes, array &$errors): bool |
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| 328 | { |
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| 329 | // require_once XHELP_CLASS_PATH . '/uploader.php'; |
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| 330 | $config = Utility::getModuleConfig(); |
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| 331 | |||
| 332 | $maxfilesize = (int)$config['xhelp_uploadSize']; |
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| 333 | $maxfilewidth = (int)$config['xhelp_uploadWidth']; |
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| 334 | $maxfileheight = (int)$config['xhelp_uploadHeight']; |
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| 335 | $errors = []; |
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| 336 | |||
| 337 | if (null === $allowed_mimetypes) { |
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| 338 | $mimetypeHandler = $this->helper->getHandler('Mimetype'); |
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| 339 | $allowed_mimetypes = $mimetypeHandler->checkMimeTypes($post_field); |
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| 340 | if (!$allowed_mimetypes) { |
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| 341 | $errors[] = \_XHELP_MESSAGE_WRONG_MIMETYPE; |
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| 342 | |||
| 343 | return false; |
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| 344 | } |
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| 345 | } |
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| 346 | $uploader = new MediaUploader(XHELP_UPLOAD_PATH . '/', $allowed_mimetypes, $maxfilesize, $maxfilewidth, $maxfileheight); |
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| 347 | |||
| 348 | if ($uploader->fetchMedia($post_field)) { |
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| 349 | return true; |
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| 350 | } |
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| 351 | |||
| 352 | $errors = \array_merge($errors, $uploader->getErrors(false)); |
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| 353 | |||
| 354 | return false; |
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| 355 | } |
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| 356 | |||
| 357 | /** |
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| 358 | * determine last time the ticket was updated relative to the current user |
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| 359 | * |
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| 360 | * @param string $format |
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| 361 | * @return int Timestamp of last update |
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| 362 | */ |
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| 363 | public function lastUpdated(string $format = 'l'): int |
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| 364 | { |
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| 365 | return (int)\formatTimestamp($this->getVar('lastUpdated'), $format); |
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| 366 | } |
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| 367 | |||
| 368 | /** |
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| 369 | * @param string $format |
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| 370 | * @return string |
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| 371 | */ |
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| 372 | public function posted(string $format = 'l'): string |
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| 373 | { |
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| 374 | return \formatTimestamp($this->getVar('posted'), $format); |
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| 375 | } |
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| 376 | |||
| 377 | /** |
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| 378 | * return a simplified measurement of elapsed ticket time |
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| 379 | * |
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| 380 | * @return string Elapsed time |
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| 381 | */ |
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| 382 | public function elapsed(): string |
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| 387 | } |
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| 388 | |||
| 389 | /** |
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| 390 | * @return string |
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| 391 | */ |
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| 392 | public function lastUpdate(): string |
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| 393 | { |
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| 394 | $tmp = Utility::getElapsedTime($this->getVar('lastUpdate')); |
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| 395 | |||
| 396 | return $this->prettyElapsed($tmp); |
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| 397 | } |
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| 398 | |||
| 399 | /** |
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| 400 | * @param array $time |
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| 401 | * @return string |
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| 402 | */ |
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| 403 | private function prettyElapsed(array $time): ?string |
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| 404 | { |
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| 405 | $useSingle = false; |
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| 406 | |||
| 407 | foreach ($time as $unit => $value) { |
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| 408 | if ($value) { |
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| 409 | if (1 == $value) { |
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| 410 | $useSingle = true; |
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| 411 | } |
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| 412 | switch ($unit) { |
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| 413 | case 'years': |
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| 414 | $unit_dsc = ($useSingle ? \_XHELP_TIME_YEAR : \_XHELP_TIME_YEARS); |
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| 415 | break; |
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| 416 | case 'weeks': |
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| 417 | $unit_dsc = ($useSingle ? \_XHELP_TIME_WEEK : \_XHELP_TIME_WEEKS); |
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| 418 | break; |
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| 419 | case 'days': |
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| 420 | $unit_dsc = ($useSingle ? \_XHELP_TIME_DAY : \_XHELP_TIME_DAYS); |
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| 421 | break; |
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| 422 | case 'hours': |
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| 423 | $unit_dsc = ($useSingle ? \_XHELP_TIME_HOUR : \_XHELP_TIME_HOURS); |
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| 424 | break; |
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| 425 | case 'minutes': |
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| 426 | $unit_dsc = ($useSingle ? \_XHELP_TIME_MIN : \_XHELP_TIME_MINS); |
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| 427 | break; |
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| 428 | case 'seconds': |
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| 429 | $unit_dsc = ($useSingle ? \_XHELP_TIME_SEC : \_XHELP_TIME_SECS); |
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| 430 | break; |
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| 431 | default: |
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| 432 | $unit_dsc = $unit; |
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| 433 | break; |
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| 434 | } |
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| 435 | |||
| 436 | return "$value $unit_dsc"; |
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| 437 | } |
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| 438 | } |
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| 439 | } |
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| 440 | |||
| 441 | /** |
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| 442 | * Determine if ticket is overdue |
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| 443 | * |
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| 444 | * @return bool |
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| 445 | */ |
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| 446 | public function isOverdue(): bool |
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| 447 | { |
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| 448 | $config = Utility::getModuleConfig(); |
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| 449 | $statusHandler = $this->helper->getHandler('Status'); |
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| 450 | if (isset($config['xhelp_overdueTime'])) { |
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| 451 | $overdueTime = $config['xhelp_overdueTime']; |
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| 452 | |||
| 453 | if ($overdueTime) { |
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| 454 | $status = $statusHandler->get($this->getVar('status')); |
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| 455 | if (1 == $status->getVar('state')) { |
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| 456 | if (\time() > $this->getVar('overdueTime')) { |
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| 457 | return true; |
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| 458 | } |
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| 459 | } |
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| 460 | } |
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| 461 | } |
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| 462 | |||
| 463 | return false; |
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| 464 | } |
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| 465 | |||
| 466 | /** |
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| 467 | * @param string $email |
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| 468 | * @param int $uid |
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| 469 | * @param int $suppress |
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| 470 | * @return bool |
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| 471 | */ |
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| 472 | public function addSubmitter(string $email, int $uid, int $suppress = 0): bool |
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| 473 | { |
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| 474 | $uid = $uid; |
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| 475 | |||
| 476 | if ('' != $email) { |
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| 477 | $ticketEmailsHandler = $this->helper->getHandler('TicketEmails'); |
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| 478 | $tEmail = $ticketEmailsHandler->create(); |
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| 479 | |||
| 480 | $tEmail->setVar('ticketid', $this->getVar('id')); |
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| 481 | $tEmail->setVar('email', $email); |
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| 482 | $tEmail->setVar('uid', $uid); |
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| 483 | $tEmail->setVar('suppress', $suppress); |
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| 484 | |||
| 485 | if ($ticketEmailsHandler->insert($tEmail)) { |
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| 486 | return true; |
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| 487 | } |
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| 488 | } |
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| 489 | |||
| 490 | return false; |
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| 491 | } |
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| 492 | |||
| 493 | /** |
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| 494 | * @param int $ticket2_id |
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| 495 | * @return bool|mixed |
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| 496 | */ |
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| 497 | public function merge(int $ticket2_id) |
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| 498 | { |
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| 499 | global $xoopsDB; |
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| 500 | $ticket2_id = $ticket2_id; |
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| 501 | |||
| 502 | // Retrieve $ticket2 |
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| 503 | $ticketHandler = $this->helper->getHandler('Ticket'); |
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| 504 | $mergeTicket = $ticketHandler->get($ticket2_id); |
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| 505 | |||
| 506 | // Figure out which ticket is older |
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| 507 | if ($this->getVar('posted') < $mergeTicket->getVar('posted')) { // If this ticket is older than the 2nd ticket |
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| 508 | $keepTicket = $this; |
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| 509 | $loseTicket = $mergeTicket; |
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| 510 | } else { |
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| 511 | $keepTicket = $mergeTicket; |
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| 512 | $loseTicket = $this; |
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| 513 | } |
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| 514 | |||
| 515 | $keep_id = $keepTicket->getVar('id'); |
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| 516 | $lose_id = $loseTicket->getVar('id'); |
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| 517 | |||
| 518 | // Copy ticket subject and description of 2nd ticket as response to $this ticket |
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| 519 | $responseid = $keepTicket->addResponse($loseTicket->getVar('uid'), $keep_id, $loseTicket->getVar('subject', 'e') . ' - ' . $loseTicket->getVar('description', 'e'), $loseTicket->getVar('posted'), $loseTicket->getVar('userIP')); |
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| 520 | |||
| 521 | // Copy 2nd ticket file attachments to $this ticket |
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| 522 | $fileHandler = $this->helper->getHandler('File'); |
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| 523 | $criteria = new \Criteria('ticketid', $lose_id); |
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| 524 | $files = $fileHandler->getObjects($criteria); |
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| 525 | foreach ($files as $file) { |
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| 526 | $file->rename($keep_id, $responseid); |
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| 527 | } |
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| 528 | $success = $fileHandler->updateAll('ticketid', $keep_id, $criteria); |
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| 529 | |||
| 530 | // Copy 2nd ticket responses as responses to $this ticket |
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| 531 | $responseHandler = $this->helper->getHandler('Response'); |
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| 532 | $criteria = new \Criteria('ticketid', $lose_id); |
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| 533 | $success = $responseHandler->updateAll('ticketid', $keep_id, $criteria); |
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| 534 | |||
| 535 | // Change file responseid to match the response added to merged ticket |
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| 536 | $criteria = new \CriteriaCompo(new \Criteria('ticketid', $lose_id)); |
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| 537 | $criteria->add(new \Criteria('responseid', 0)); |
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| 538 | $success = $fileHandler->updateAll('responseid', $responseid, $criteria); |
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| 539 | |||
| 540 | // Add 2nd ticket submitter to $this ticket via ticketEmails table |
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| 541 | $ticketEmailsHandler = $this->helper->getHandler('TicketEmails'); |
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| 542 | $criteria = new \Criteria('ticketid', $lose_id); |
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| 543 | $success = $ticketEmailsHandler->updateAll('ticketid', $keep_id, $criteria); |
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| 544 | |||
| 545 | // Remove $loseTicket |
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| 546 | $criteria = new \Criteria('id', $lose_id); |
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| 547 | if (!$ticketHandler->deleteAll($criteria)) { |
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| 548 | return false; |
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| 549 | } |
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| 550 | |||
| 551 | return $keep_id; |
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| 552 | } |
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| 553 | |||
| 554 | /** |
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| 555 | * Check if the supplied user can add a response to the ticket |
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| 556 | * @param \XoopsUser $xoopsUser The user to check |
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| 557 | * @return bool |
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| 558 | */ |
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| 559 | public function canAddResponse(\XoopsUser $xoopsUser): bool |
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| 560 | { |
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| 561 | //1. If the $xoopsUser a valid \XoopsUser Object |
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| 562 | if (!$xoopsUser instanceof \XoopsUser) { |
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| 563 | return false; |
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| 564 | } |
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| 565 | |||
| 566 | //2. Is the user one of the "ticket submitters" |
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| 567 | $ticketEmailsHandler = $this->helper->getHandler('TicketEmails'); |
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| 568 | $criteria = new \CriteriaCompo(new \Criteria('ticketid', $this->getVar('id'))); |
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| 569 | $criteria->add(new \Criteria('uid', $xoopsUser->getVar('uid'))); |
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| 570 | $count = $ticketEmailsHandler->getCount($criteria); |
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| 571 | |||
| 572 | if ($count > 0) { |
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| 573 | return true; |
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| 574 | } |
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| 575 | |||
| 576 | //3. Is the user a staff member? |
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| 577 | global $xhelp_isStaff, $staff; |
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| 578 | if ($xhelp_isStaff) { |
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| 579 | if ($staff->checkRoleRights(\XHELP_SEC_RESPONSE_ADD, $this->getVar('department'))) { |
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| 580 | return true; |
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| 581 | } |
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| 582 | } |
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| 583 | |||
| 584 | //4. If neither option is true, user cannot add response. |
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| 585 | return false; |
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| 586 | } |
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| 587 | |||
| 588 | /** |
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| 589 | * @param int $uid |
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| 590 | * @param int $ticketid |
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| 591 | * @param string $message |
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| 592 | * @param int $updateTime |
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| 593 | * @param string $userIP |
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| 594 | * @param int $private |
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| 595 | * @param int $timeSpent |
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| 596 | * @param bool $ret_obj |
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| 597 | * @return bool|mixed|\XoopsObject |
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| 598 | */ |
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| 599 | public function addResponse( |
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| 626 | } |
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| 627 | |||
| 628 | /** |
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| 629 | * @param bool $includeEmptyValues |
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| 630 | * @return array |
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| 631 | */ |
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| 632 | public function &getCustFieldValues(bool $includeEmptyValues = false): array |
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| 633 | { |
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| 634 | $ticketid = $this->getVar('id'); |
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| 635 | |||
| 636 | /** @var \XoopsModules\Xhelp\TicketFieldHandler $ticketFieldHandler */ |
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| 688 | } |
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| 689 | } // end of class |
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| 690 |
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