LiveEngageLaravel::history() - Code Metrics - Inspection of "Brace addition for code style grade." - LivePersonInc/LiveEngageLaravel - Measure and Improve Code Quality continuously with Scrutinizer

Passed

Push — master ( a68a5f...c79b4c )

by Robert

created 2018-06-18 13:50 UTC

LiveEngageLaravel::history() B

↳ Parent: LiveEngageLaravel

Complexity

Conditions	4
Paths	2

Size

Total Lines	22
Code Lines	12

Duplication

Lines	0
Ratio	0 %

Code Coverage

Tests	12
CRAP Score	4.0072

Importance

Changes

Metric	Value
dl	0
loc	22
ccs	12
cts	13
cp	0.9231
rs	8.9197
c	0
b	0
f	0
cc	4
eloc	12
nc	2
nop	2
crap	4.0072

<?php

namespace LivePersonInc\LiveEngageLaravel;

use Carbon\Carbon;
use GuzzleHttp\Client;
use GuzzleHttp\HandlerStack;
use GuzzleHttp\Subscriber\Oauth\Oauth1;
use LivePersonInc\LiveEngageLaravel\Models\Info;
use LivePersonInc\LiveEngageLaravel\Models\MetaData;
use LivePersonInc\LiveEngageLaravel\Models\MessagingInfo;
use LivePersonInc\LiveEngageLaravel\Models\Payload;
use LivePersonInc\LiveEngageLaravel\Models\Visitor;
use LivePersonInc\LiveEngageLaravel\Models\Agent;
use LivePersonInc\LiveEngageLaravel\Models\Campaign;
use LivePersonInc\LiveEngageLaravel\Models\Engagement;
use LivePersonInc\LiveEngageLaravel\Models\Conversation;
use LivePersonInc\LiveEngageLaravel\Collections\EngagementHistory;
use LivePersonInc\LiveEngageLaravel\Collections\AgentParticipants;
use LivePersonInc\LiveEngageLaravel\Exceptions\LiveEngageException;
use LivePersonInc\LiveEngageLaravel\Collections\ConversationHistory;

class LiveEngageLaravel
{
	private $account = false;
	private $results = [];
	private $skills = [];
	private $next = false;
	private $prev = false;
	private $start;
	private $end;
	private $config = 'services.liveperson.default';
	private $version = '1.0';
	private $history_limit = 50;
	private $history = false;
	private $context = 'interactionHistoryRecords';
	private $interactive = true;
	private $ended = true;
	private $bearer = false;

	private $domain = false;

	private $retry_limit = 5;
	private $retry_counter = 0;

	public function __get($attribute)
	{
		return $this->$attribute;
	}

	public function __construct()
	{
		$this->account = config("{$this->config}.account");
		//$this->domain = config("{$this->config}.domain");
		$this->version = config("{$this->config}.version") ?: $this->version;
	}

	public function key($key = 'default')
	{
		$this->config = "services.liveperson.$key";

		return $this;
	}
	
	public function nonInteractive()
	{
		$this->interactive = false;
		return $this;
	}
	
	public function active()
	{
		$this->ended = false;
		return $this;
	}

	public function limit($limit)
	{
		$this->history_limit = $limit;

		return $this;
	}

	public function skills($skills)
	{
		$this->skills = $skills;

		return $this;
	}

	public function retry($limit)
	{
		$this->retry_limit = $limit;

		return $this;
	}

	public function account($accountid)
	{
		$this->account = $accountid;

		return $this;
	}

	public function domain($service)
	{
		$response = $this->requestV1("https://api.liveperson.net/api/account/{$this->account}/service/{$service}/baseURI.json?version={$this->version}", 'GET');
		
		$this->domain = $response->baseURI;

		return $this;
	}

	public function visitor($visitorID, $sessionID, $setData = false)
	{
		$this->domain('smt');

		if ($setData) {
			$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/events?v=1&sid={$sessionID}";

			return $this->requestV1($url, 'POST', $setData);
		} else {
			$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/state?v=1&sid={$sessionID}";

			return $this->requestV1($url, 'GET');
		}
	}

	final public function retrieveHistory(Carbon $start, Carbon $end, $url = false)
	{
		$this->domain('engHistDomain');

		$url = $url ?: "https://{$this->domain}/interaction_history/api/account/{$this->account}/interactions/search?limit={$this->history_limit}&offset=0";

		$start_str = $start->toW3cString();
		$end_str = $end->toW3cString();

		$data = new Payload([
			'interactive' => $this->interactive,
			'ended' => $this->ended,
			'start' => [
				'from' => strtotime($start_str) . '000',
				'to' => strtotime($end_str) . '000',
			],
			'skillIds' => $this->skills
		]);

		return $this->requestV1($url, 'POST', $data);
	}

	final public function retrieveMsgHistory(Carbon $start, Carbon $end, $url = false)
	{
		$this->domain('msgHist');

		$url = $url ?: "https://{$this->domain}/messaging_history/api/account/{$this->account}/conversations/search?limit={$this->history_limit}&offset=0&sort=start:desc";

		$start_str = $start->toW3cString();
		$end_str = $end->toW3cString();

		$data = new Payload([
			'status' => $this->ended ? ['CLOSE'] : ['OPEN', 'CLOSE'],
			'start' => [
				'from' => strtotime($start_str) . '000',
				'to' => strtotime($end_str) . '000',
			],
			'skillIds' => $this->skills
		]);
		
		return $this->requestV1($url, 'POST', $data);
	}
	
	public function getAgentStatus($skills)
	{
		$skills = is_array($skills) ? $skills : [$skills];
	
		$this->domain('msgHist');
		
		$url = "https://{$this->domain}/messaging_history/api/account/{$this->account}/agent-view/status";
		
		$data = ['skillIds' => $skills];
		
		$response = $this->requestV1($url, 'POST', $data);
		$collection = new AgentParticipants($response->agentStatusRecords);
		$collection->metaData = new MetaData((array) $response->_metadata);
		
		return $collection;
		
	}

	public function messagingHistory(Carbon $start = null, Carbon $end = null)
	{
		$this->retry_counter = 0;

		$start = $start ?: (new Carbon())->today();
		$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);

		$results_object = $this->retrieveMsgHistory($start, $end);
		
		if (!$results_object) {
			return false;
		}
		
		$results_object->_metadata->start = $start;
		$results_object->_metadata->end = $end;
	
		$meta = new MetaData((array) $results_object->_metadata);
		
		$collection = new ConversationHistory($results_object->conversationHistoryRecords);
		$collection->metaData = $meta;
		
		return $collection;
			
	}

	public function history(Carbon $start = null, Carbon $end = null)
	{
		$this->retry_counter = 0;

		$start = $start ?: (new Carbon())->today();
		$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);

		$results_object = $this->retrieveHistory($start, $end);
		
		if (!$results_object) {
			return false;
		}
		
		$results_object->_metadata->start = $start;
		$results_object->_metadata->end = $end;
	
		$meta = new MetaData((array) $results_object->_metadata);
		
		$collection = new EngagementHistory($results_object->interactionHistoryRecords);
		$collection->metaData = $meta;
		
		return $collection;
			
	}
	
	public function login()
	{
		$this->domain('agentVep');
		
		$consumer_key = config("{$this->config}.key");
		$consumer_secret = config("{$this->config}.secret");
		$token = config("{$this->config}.token");
		$secret = config("{$this->config}.token_secret");
		$username = config("{$this->config}.user_name");
		
		$auth = [
			'username'		  => $username,
			'appKey'			=> $consumer_key,
			'secret'			=> $consumer_secret,
			'accessToken'		=> $token,
			'accessTokenSecret' => $secret,
		];
		
		$url = "https://{$this->domain}/api/account/{$this->account}/login?v=1.3";
		
		$response = $this->requestV1($url, 'POST', $auth);
		
		$this->bearer = $response->bearer;
		
		return $this;
	}
	
	private function requestV2($url, $method, $payload = false)

	{
		$this->login();
		
		$client = new Client();
		$args = [
			'headers' => [
				'content-type' => 'application/json',
			],
			'body' => json_encode($payload)
		];
		
		try {
			$res = $client->request($method, $url, $args);
		} catch (\Exception $e) {
			throw $e;
		} 
		
		return json_decode($res->getBody());
	}
	
	private function requestClient()
	{
		$consumer_key = config("{$this->config}.key");
		$consumer_secret = config("{$this->config}.secret");
		$token = config("{$this->config}.token");
		$secret = config("{$this->config}.token_secret");

		$stack = HandlerStack::create();
		$auth = new Oauth1([
			'consumer_key'	=> $consumer_key,
			'consumer_secret' => $consumer_secret,
			'token'		   => $token,
			'token_secret'	=> $secret,
			'signature_method'=> Oauth1::SIGNATURE_METHOD_HMAC,
		]);
		$stack->push($auth);

		$client = new Client([
			'handler' => $stack,
		]);
		
		return $client;
	}
	
	private function requestV1($url, $method, $payload = [])
	{
		$client = $this->requestClient();

		$args = [
			'auth' => 'oauth',
			'headers' => [
				'content-type' => 'application/json',
			],
			'body' => json_encode($payload)
		];

		try {
			$res = $client->request($method, $url, $args);
			$response = json_decode($res->getBody());
		} catch (\Exception $e) {
			if ($this->retry_counter < $this->retry_limit || $this->retry_limit == -1) {
				usleep(1500);
				$this->retry_counter++;
				$response = $this->requestV1($url, $payload);
			} else {
				throw $e; //new LiveEngageException("Retry limit has been exceeded ($this->retry_limit)", 100);
			}
		}

		return $response;
	}
}


1		<?php
2
3		namespace LivePersonInc\LiveEngageLaravel;
4
5		use Carbon\Carbon;
6		use GuzzleHttp\Client;
7		use GuzzleHttp\HandlerStack;
8		use GuzzleHttp\Subscriber\Oauth\Oauth1;
9		use LivePersonInc\LiveEngageLaravel\Models\Info;
10		use LivePersonInc\LiveEngageLaravel\Models\MetaData;
11		use LivePersonInc\LiveEngageLaravel\Models\MessagingInfo;
12		use LivePersonInc\LiveEngageLaravel\Models\Payload;
13		use LivePersonInc\LiveEngageLaravel\Models\Visitor;
14		use LivePersonInc\LiveEngageLaravel\Models\Agent;
15		use LivePersonInc\LiveEngageLaravel\Models\Campaign;
16		use LivePersonInc\LiveEngageLaravel\Models\Engagement;
17		use LivePersonInc\LiveEngageLaravel\Models\Conversation;
18		use LivePersonInc\LiveEngageLaravel\Collections\EngagementHistory;
19		use LivePersonInc\LiveEngageLaravel\Collections\AgentParticipants;
20		use LivePersonInc\LiveEngageLaravel\Exceptions\LiveEngageException;
21		use LivePersonInc\LiveEngageLaravel\Collections\ConversationHistory;
22
23		class LiveEngageLaravel
24		{
25		private $account = false;
26		private $results = [];
27		private $skills = [];
28		private $next = false;
29		private $prev = false;
30		private $start;
31		private $end;
32		private $config = 'services.liveperson.default';
33		private $version = '1.0';
34		private $history_limit = 50;
35		private $history = false;
36		private $context = 'interactionHistoryRecords';
37		private $interactive = true;
38		private $ended = true;
39		private $bearer = false;
40
41		private $domain = false;
42
43		private $retry_limit = 5;
44		private $retry_counter = 0;
45
46	5	public function __get($attribute)
47		{
48	5	return $this->$attribute;
49		}
50
51	7	public function __construct()
52		{
53	7	$this->account = config("{$this->config}.account");
54		//$this->domain = config("{$this->config}.domain");
55	7	$this->version = config("{$this->config}.version") ?: $this->version;
56	7	}
57
58	1	public function key($key = 'default')
59		{
60	1	$this->config = "services.liveperson.$key";
61
62	1	return $this;
63		}
64
65	1	public function nonInteractive()
66		{
67	1	$this->interactive = false;
68	1	return $this;
69		}
70
71	1	public function active()
72		{
73	1	$this->ended = false;
74	1	return $this;
75		}
76
77	1	public function limit($limit)
78		{
79	1	$this->history_limit = $limit;
80
81	1	return $this;
82		}
83
84	1	public function skills($skills)
85		{
86	1	$this->skills = $skills;
87
88	1	return $this;
89		}
90
91	1	public function retry($limit)
92		{
93	1	$this->retry_limit = $limit;
94
95	1	return $this;
96		}
97
98	1	public function account($accountid)
99		{
100	1	$this->account = $accountid;
101
102	1	return $this;
103		}
104
105	1	public function domain($service)
106		{
107	1	$response = $this->requestV1("https://api.liveperson.net/api/account/{$this->account}/service/{$service}/baseURI.json?version={$this->version}", 'GET');
108
109	1	$this->domain = $response->baseURI;
110
111	1	return $this;
112		}
113
114		public function visitor($visitorID, $sessionID, $setData = false)
115		{
116		$this->domain('smt');
117
118		if ($setData) {
119		$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/events?v=1&sid={$sessionID}";
120
121		return $this->requestV1($url, 'POST', $setData);
122		} else {
123		$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/state?v=1&sid={$sessionID}";
124
125		return $this->requestV1($url, 'GET');
126		}
127		}
128
129	1	final public function retrieveHistory(Carbon $start, Carbon $end, $url = false)
130		{
131	1	$this->domain('engHistDomain');
132
133	1	$url = $url ?: "https://{$this->domain}/interaction_history/api/account/{$this->account}/interactions/search?limit={$this->history_limit}&offset=0";
134
135	1	$start_str = $start->toW3cString();
136	1	$end_str = $end->toW3cString();
137
138	1	$data = new Payload([
139	1	'interactive' => $this->interactive,
140	1	'ended' => $this->ended,
141		'start' => [
142	1	'from' => strtotime($start_str) . '000',
143	1	'to' => strtotime($end_str) . '000',
144		],
145	1	'skillIds' => $this->skills
146		]);
147
148	1	return $this->requestV1($url, 'POST', $data);
149		}
150
151	1	final public function retrieveMsgHistory(Carbon $start, Carbon $end, $url = false)
152		{
153	1	$this->domain('msgHist');
154
155	1	$url = $url ?: "https://{$this->domain}/messaging_history/api/account/{$this->account}/conversations/search?limit={$this->history_limit}&offset=0&sort=start:desc";
156
157	1	$start_str = $start->toW3cString();
158	1	$end_str = $end->toW3cString();
159
160	1	$data = new Payload([
161	1	'status' => $this->ended ? ['CLOSE'] : ['OPEN', 'CLOSE'],
162		'start' => [
163	1	'from' => strtotime($start_str) . '000',
164	1	'to' => strtotime($end_str) . '000',
165		],
166	1	'skillIds' => $this->skills
167		]);
168
169	1	return $this->requestV1($url, 'POST', $data);
170		}
171
172	1	public function getAgentStatus($skills)
173		{
174	1	$skills = is_array($skills) ? $skills : [$skills];
175
176	1	$this->domain('msgHist');
177
178	1	$url = "https://{$this->domain}/messaging_history/api/account/{$this->account}/agent-view/status";
179
180	1	$data = ['skillIds' => $skills];
181
182	1	$response = $this->requestV1($url, 'POST', $data);
183	1	$collection = new AgentParticipants($response->agentStatusRecords);
184	1	$collection->metaData = new MetaData((array) $response->_metadata);
185
186	1	return $collection;
187
188		}
189
190	1	public function messagingHistory(Carbon $start = null, Carbon $end = null)
191		{
192	1	$this->retry_counter = 0;
193
194	1	$start = $start ?: (new Carbon())->today();
195	1	$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);
196
197	1	$results_object = $this->retrieveMsgHistory($start, $end);
198
199	1	if (!$results_object) {
200		return false;
201		}
202
203	1	$results_object->_metadata->start = $start;
204	1	$results_object->_metadata->end = $end;
205
206	1	$meta = new MetaData((array) $results_object->_metadata);
207
208	1	$collection = new ConversationHistory($results_object->conversationHistoryRecords);
209	1	$collection->metaData = $meta;
210
211	1	return $collection;
212
213		}
214
215	1	public function history(Carbon $start = null, Carbon $end = null)
216		{
217	1	$this->retry_counter = 0;
218
219	1	$start = $start ?: (new Carbon())->today();
220	1	$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);
221
222	1	$results_object = $this->retrieveHistory($start, $end);
223
224	1	if (!$results_object) {
225		return false;
226		}
227
228	1	$results_object->_metadata->start = $start;
229	1	$results_object->_metadata->end = $end;
230
231	1	$meta = new MetaData((array) $results_object->_metadata);
232
233	1	$collection = new EngagementHistory($results_object->interactionHistoryRecords);
234	1	$collection->metaData = $meta;
235
236	1	return $collection;
237
238		}
239
240		public function login()
241		{
242		$this->domain('agentVep');
243
244		$consumer_key = config("{$this->config}.key");
245		$consumer_secret = config("{$this->config}.secret");
246		$token = config("{$this->config}.token");
247		$secret = config("{$this->config}.token_secret");
248		$username = config("{$this->config}.user_name");
249
250		$auth = [
251		'username' => $username,
252		'appKey' => $consumer_key,
253		'secret' => $consumer_secret,
254		'accessToken' => $token,
255		'accessTokenSecret' => $secret,
256		];
257
258		$url = "https://{$this->domain}/api/account/{$this->account}/login?v=1.3";
259
260		$response = $this->requestV1($url, 'POST', $auth);
261
262		$this->bearer = $response->bearer;
263
264		return $this;
265		}
266
267		private function requestV2($url, $method, $payload = false)
		0 ignored issues – show Unused Code introduced 2018-06-13 18:42 UTC by Report Bug Copy Issue Report The method `requestV2()` is not used, and could be removed. This check looks for private methods that have been defined, but are not used inside the class. Loading history...
268		{
269		$this->login();
270
271		$client = new Client();
272		$args = [
273		'headers' => [
274		'content-type' => 'application/json',
275		],
276		'body' => json_encode($payload)
277		];
278
279		try {
280		$res = $client->request($method, $url, $args);
281		} catch (\Exception $e) {
282		throw $e;
283		}
284
285		return json_decode($res->getBody());
286		}
287
288	2	private function requestClient()
289		{
290	2	$consumer_key = config("{$this->config}.key");
291	2	$consumer_secret = config("{$this->config}.secret");
292	2	$token = config("{$this->config}.token");
293	2	$secret = config("{$this->config}.token_secret");
294
295	2	$stack = HandlerStack::create();
296	2	$auth = new Oauth1([
297	2	'consumer_key' => $consumer_key,
298	2	'consumer_secret' => $consumer_secret,
299	2	'token' => $token,
300	2	'token_secret' => $secret,
301	2	'signature_method'=> Oauth1::SIGNATURE_METHOD_HMAC,
302		]);
303	2	$stack->push($auth);
304
305	2	$client = new Client([
306	2	'handler' => $stack,
307		]);
308
309	2	return $client;
310		}
311
312	1	private function requestV1($url, $method, $payload = [])
313		{
314	1	$client = $this->requestClient();
315
316		$args = [
317	1	'auth' => 'oauth',
318		'headers' => [
319		'content-type' => 'application/json',
320		],
321	1	'body' => json_encode($payload)
322		];
323
324		try {
325	1	$res = $client->request($method, $url, $args);
326	1	$response = json_decode($res->getBody());
327		} catch (\Exception $e) {
328		if ($this->retry_counter < $this->retry_limit \|\| $this->retry_limit == -1) {
329		usleep(1500);
330		$this->retry_counter++;
331		$response = $this->requestV1($url, $payload);
332		} else {
333		throw $e; //new LiveEngageException("Retry limit has been exceeded ($this->retry_limit)", 100);
334		}
335		}
336
337	1	return $response;
338		}
339		}
340

LivePersonInc / LiveEngageLaravel

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LiveEngageLaravel::history() B

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