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<?php
/**
* Agent
*
* @package LivePersonInc\LiveEngageLaravel\Models
*/
namespace LivePersonInc\LiveEngageLaravel\Models;
use Carbon\Carbon;
use Illuminate\Database\Eloquent\Model;
use LivePersonInc\LiveEngageLaravel\Facades\LiveEngageLaravel as LiveEngage;
* Agent class.
* @extends Model
class Agent extends Model
{
protected $guarded = [];
protected $userTypes = [
0 => 'System',
1 => 'Human',
2 => 'Bot'
];
public function getUserTypeNameAttribute()
$typeid = isset($this->attributes['userTypeId']) ? $this->attributes['userTypeId'] : $this->attributes['userType'];
return $this->userTypes[$typeid];
}
public function getLastUpdatedTimeAttribute()
return new Carbon($this->attributes['lastUpdatedTime']);
public function getCurrentStatusStartTimeAttribute()
return new Carbon($this->attributes['currentStatusStartTime']);
public function getCurrentStatusReasonStartTimeAttribute()
return new Carbon($this->attributes['currentStatusReasonStartTime']);
public function getStatusMinutesAttribute()
return ($this->attributes['currentStatusDuration'] / 1000) / 60;
public function getAvatarAttribute()
return isset($this->attributes['pictureUrl']) ? $this->attributes['pictureUrl'] : null;
LivePersonInc /
LiveEngageLaravel
