LiveEngageLaravel::requestV1() - Code Metrics - Inspection of "Code simplification" - LivePersonInc/LiveEngageLaravel - Measure and Improve Code Quality continuously with Scrutinizer

Passed

Push — master ( ae54b4...f2603d )

by Robert

created 2018-06-15 18:47 UTC

LiveEngageLaravel::requestV1() B

↳ Parent: LiveEngageLaravel

Complexity

Conditions	4
Paths	5

Size

Total Lines	26
Code Lines	17

Duplication

Lines	0
Ratio	0 %

Code Coverage

Tests	7
CRAP Score	5.5726

Importance

Changes

Metric	Value
dl	0
loc	26
ccs	7
cts	13
cp	0.5385
rs	8.5806
c	0
b	0
f	0
cc	4
eloc	17
nc	5
nop	3
crap	5.5726

<?php

namespace LivePersonInc\LiveEngageLaravel;

use Carbon\Carbon;
use GuzzleHttp\Client;
use GuzzleHttp\HandlerStack;
use GuzzleHttp\Subscriber\Oauth\Oauth1;
use LivePersonInc\LiveEngageLaravel\Models\Info;
use LivePersonInc\LiveEngageLaravel\Models\MetaData;
use LivePersonInc\LiveEngageLaravel\Models\MessagingInfo;
use LivePersonInc\LiveEngageLaravel\Models\Payload;
use LivePersonInc\LiveEngageLaravel\Models\Visitor;
use LivePersonInc\LiveEngageLaravel\Models\Agent;
use LivePersonInc\LiveEngageLaravel\Models\Campaign;
use LivePersonInc\LiveEngageLaravel\Models\Engagement;
use LivePersonInc\LiveEngageLaravel\Models\Conversation;
use LivePersonInc\LiveEngageLaravel\Collections\EngagementHistory;
use LivePersonInc\LiveEngageLaravel\Collections\AgentParticipants;
use LivePersonInc\LiveEngageLaravel\Exceptions\LiveEngageException;
use LivePersonInc\LiveEngageLaravel\Collections\ConversationHistory;

class LiveEngageLaravel
{
	private $account = false;
	private $results = [];
	private $skills = [];
	private $next = false;
	private $prev = false;
	private $start;
	private $end;
	private $config = 'services.liveperson.default';
	private $version = '1.0';
	private $history_limit = 50;
	private $history = false;
	private $context = 'interactionHistoryRecords';
	private $interactive = true;
	private $ended = true;
	private $bearer = false;

	private $domain = false;

	private $retry_limit = 5;
	private $retry_counter = 0;

	public function __get($attribute)
	{
		return $this->$attribute;
	}

	public function __construct()
	{
		$this->account = config("{$this->config}.account");
		//$this->domain = config("{$this->config}.domain");
		$this->version = config("{$this->config}.version") ?: $this->version;
	}

	public function key($key = 'default')
	{
		$this->config = "services.liveperson.$key";

		return $this;
	}
	
	public function nonInteractive()
	{
		$this->interactive = false;
		return $this;
	}
	
	public function active()
	{
		$this->ended = false;
		return $this;
	}

	public function limit($limit)
	{
		$this->history_limit = $limit;

		return $this;
	}

	public function skills($skills)
	{
		$this->skills = $skills;

		return $this;
	}

	public function retry($limit)
	{
		$this->retry_limit = $limit;

		return $this;
	}

	public function account($accountid)
	{
		$this->account = $accountid;

		return $this;
	}

	public function domain($service)
	{
		$response = $this->requestV1("https://api.liveperson.net/api/account/{$this->account}/service/{$service}/baseURI.json?version={$this->version}", 'GET');
		
		$this->domain = $response->baseURI;

		return $this;
	}

	public function visitor($visitorID, $sessionID, $setData = false)
	{
		$this->domain('smt');

		if ($setData) {
			$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/events?v=1&sid={$sessionID}";

			return $this->requestV1($url, 'POST', $setData);
		} else {
			$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/state?v=1&sid={$sessionID}";

			return $this->requestV1($url, 'GET');
		}
	}

	final public function retrieveHistory(Carbon $start, Carbon $end, $url = false)
	{
		$this->domain('engHistDomain');

		$url = $url ?: "https://{$this->domain}/interaction_history/api/account/{$this->account}/interactions/search?limit={$this->history_limit}&offset=0";

		$start_str = $start->toW3cString();
		$end_str = $end->toW3cString();

		$data = new Payload([
			'interactive' => $this->interactive,
			'ended' => $this->ended,
			'start' => [
				'from' => strtotime($start_str) . '000',
				'to' => strtotime($end_str) . '000',
			],
			'skillIds' => $this->skills
		]);

		return $this->requestV1($url, 'POST', $data);
	}

	final public function retrieveMsgHistory(Carbon $start, Carbon $end, $url = false)
	{
		$this->domain('msgHist');

		$url = $url ?: "https://{$this->domain}/messaging_history/api/account/{$this->account}/conversations/search?limit={$this->history_limit}&offset=0&sort=start:desc";

		$start_str = $start->toW3cString();
		$end_str = $end->toW3cString();

		$data = new Payload([
			'status' => $this->ended ? ['CLOSE'] : ['OPEN', 'CLOSE'],
			'start' => [
				'from' => strtotime($start_str) . '000',
				'to' => strtotime($end_str) . '000',
			],
			'skillIds' => $this->skills
		]);
		
		return $this->requestV1($url, 'POST', $data);
	}
	
	public function getAgentStatus($skills)
	{
		$skills = is_array($skills) ? $skills : [$skills];
	
		$this->domain('msgHist');
		
		$url = "https://{$this->domain}/messaging_history/api/account/{$this->account}/agent-view/status";
		
		$data = ['skillIds' => $skills];
		
		$response = $this->requestV1($url, 'POST', $data);
		$collection = new AgentParticipants($response->agentStatusRecords);
		$collection->metaData = new MetaData((array) $response->_metadata);
		
		return $collection;
		
	}

	public function messagingHistory(Carbon $start = null, Carbon $end = null)
	{
		$this->retry_counter = 0;

		$start = $start ?: (new Carbon())->today();
		$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);

		$results_object = $this->retrieveMsgHistory($start, $end);
		
		if ($results_object) {
		
			$results_object->_metadata->start = $start;
			$results_object->_metadata->end = $end;
		
			$meta = new MetaData((array) $results_object->_metadata);
			
			$collection = new ConversationHistory($results_object->conversationHistoryRecords);
			$collection->metaData = $meta;
			
			return $collection;
			
		}
	}

	public function history(Carbon $start = null, Carbon $end = null)
	{
		$this->retry_counter = 0;

		$start = $start ?: (new Carbon())->today();
		$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);

		$results_object = $this->retrieveHistory($start, $end);
		
		if ($results_object) {
		
			$results_object->_metadata->start = $start;
			$results_object->_metadata->end = $end;
		
			$meta = new MetaData((array) $results_object->_metadata);
			
			$collection = new EngagementHistory($results_object->interactionHistoryRecords);
			$collection->metaData = $meta;
			
			return $collection;
			
		}
	}
	
	public function login()
	{
		$this->domain('agentVep');
		
		$consumer_key = config("{$this->config}.key");
		$consumer_secret = config("{$this->config}.secret");
		$token = config("{$this->config}.token");
		$secret = config("{$this->config}.token_secret");
		$username = config("{$this->config}.user_name");
		
		$auth = [
			'username'		  => $username,
			'appKey'			=> $consumer_key,
			'secret'			=> $consumer_secret,
			'accessToken'		=> $token,
			'accessTokenSecret' => $secret,
		];
		
		$url = "https://{$this->domain}/api/account/{$this->account}/login?v=1.3";
		
		$response = $this->requestV1($url, 'POST', $auth);
		
		$this->bearer = $response->bearer;
		
		return $this;
	}
	
	private function requestV2($url, $method, $payload = false)

	{
		$this->login();
		
		$client = new Client();
		$args = [
			'headers' => [
				'content-type' => 'application/json',
			],
			'body' => json_encode($payload)
		];
		
		try {
			$res = $client->request($method, $url, $args);
		} catch (\Exception $e) {
			throw $e;
		} 
		
		return json_decode($res->getBody());
	}
	
	private function requestClient()
	{
		$consumer_key = config("{$this->config}.key");
		$consumer_secret = config("{$this->config}.secret");
		$token = config("{$this->config}.token");
		$secret = config("{$this->config}.token_secret");

		$stack = HandlerStack::create();
		$auth = new Oauth1([
			'consumer_key'	=> $consumer_key,
			'consumer_secret' => $consumer_secret,
			'token'		   => $token,
			'token_secret'	=> $secret,
			'signature_method'=> Oauth1::SIGNATURE_METHOD_HMAC,
		]);
		$stack->push($auth);

		$client = new Client([
			'handler' => $stack,
		]);
		
		return $client;
	}
	
	private function requestV1($url, $method, $payload = [])
	{
		$client = $this->requestClient();

		$args = [
			'auth' => 'oauth',
			'headers' => [
				'content-type' => 'application/json',
			],
			'body' => json_encode($payload)
		];

		try {
			$res = $client->request($method, $url, $args);
			$response = json_decode($res->getBody());
		} catch (\Exception $e) {
			if ($this->retry_counter < $this->retry_limit || $this->retry_limit == -1) {
				usleep(1500);
				$this->retry_counter++;
				$response = $this->requestV1($url, $payload);
			} else {
				throw $e; //new LiveEngageException("Retry limit has been exceeded ($this->retry_limit)", 100);
			}
		}

		return $response;
	}
}


1		<?php
2
3		namespace LivePersonInc\LiveEngageLaravel;
4
5		use Carbon\Carbon;
6		use GuzzleHttp\Client;
7		use GuzzleHttp\HandlerStack;
8		use GuzzleHttp\Subscriber\Oauth\Oauth1;
9		use LivePersonInc\LiveEngageLaravel\Models\Info;
10		use LivePersonInc\LiveEngageLaravel\Models\MetaData;
11		use LivePersonInc\LiveEngageLaravel\Models\MessagingInfo;
12		use LivePersonInc\LiveEngageLaravel\Models\Payload;
13		use LivePersonInc\LiveEngageLaravel\Models\Visitor;
14		use LivePersonInc\LiveEngageLaravel\Models\Agent;
15		use LivePersonInc\LiveEngageLaravel\Models\Campaign;
16		use LivePersonInc\LiveEngageLaravel\Models\Engagement;
17		use LivePersonInc\LiveEngageLaravel\Models\Conversation;
18		use LivePersonInc\LiveEngageLaravel\Collections\EngagementHistory;
19		use LivePersonInc\LiveEngageLaravel\Collections\AgentParticipants;
20		use LivePersonInc\LiveEngageLaravel\Exceptions\LiveEngageException;
21		use LivePersonInc\LiveEngageLaravel\Collections\ConversationHistory;
22
23		class LiveEngageLaravel
24		{
25		private $account = false;
26		private $results = [];
27		private $skills = [];
28		private $next = false;
29		private $prev = false;
30		private $start;
31		private $end;
32		private $config = 'services.liveperson.default';
33		private $version = '1.0';
34		private $history_limit = 50;
35		private $history = false;
36		private $context = 'interactionHistoryRecords';
37		private $interactive = true;
38		private $ended = true;
39		private $bearer = false;
40
41		private $domain = false;
42
43		private $retry_limit = 5;
44		private $retry_counter = 0;
45
46	5	public function __get($attribute)
47		{
48	5	return $this->$attribute;
49		}
50
51	7	public function __construct()
52		{
53	7	$this->account = config("{$this->config}.account");
54		//$this->domain = config("{$this->config}.domain");
55	7	$this->version = config("{$this->config}.version") ?: $this->version;
56	7	}
57
58	1	public function key($key = 'default')
59		{
60	1	$this->config = "services.liveperson.$key";
61
62	1	return $this;
63		}
64
65	1	public function nonInteractive()
66		{
67	1	$this->interactive = false;
68	1	return $this;
69		}
70
71	1	public function active()
72		{
73	1	$this->ended = false;
74	1	return $this;
75		}
76
77	1	public function limit($limit)
78		{
79	1	$this->history_limit = $limit;
80
81	1	return $this;
82		}
83
84	1	public function skills($skills)
85		{
86	1	$this->skills = $skills;
87
88	1	return $this;
89		}
90
91	1	public function retry($limit)
92		{
93	1	$this->retry_limit = $limit;
94
95	1	return $this;
96		}
97
98	1	public function account($accountid)
99		{
100	1	$this->account = $accountid;
101
102	1	return $this;
103		}
104
105	1	public function domain($service)
106		{
107	1	$response = $this->requestV1("https://api.liveperson.net/api/account/{$this->account}/service/{$service}/baseURI.json?version={$this->version}", 'GET');
108
109	1	$this->domain = $response->baseURI;
110
111	1	return $this;
112		}
113
114		public function visitor($visitorID, $sessionID, $setData = false)
115		{
116		$this->domain('smt');
117
118		if ($setData) {
119		$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/events?v=1&sid={$sessionID}";
120
121		return $this->requestV1($url, 'POST', $setData);
122		} else {
123		$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/state?v=1&sid={$sessionID}";
124
125		return $this->requestV1($url, 'GET');
126		}
127		}
128
129	1	final public function retrieveHistory(Carbon $start, Carbon $end, $url = false)
130		{
131	1	$this->domain('engHistDomain');
132
133	1	$url = $url ?: "https://{$this->domain}/interaction_history/api/account/{$this->account}/interactions/search?limit={$this->history_limit}&offset=0";
134
135	1	$start_str = $start->toW3cString();
136	1	$end_str = $end->toW3cString();
137
138	1	$data = new Payload([
139	1	'interactive' => $this->interactive,
140	1	'ended' => $this->ended,
141		'start' => [
142	1	'from' => strtotime($start_str) . '000',
143	1	'to' => strtotime($end_str) . '000',
144		],
145	1	'skillIds' => $this->skills
146		]);
147
148	1	return $this->requestV1($url, 'POST', $data);
149		}
150
151	1	final public function retrieveMsgHistory(Carbon $start, Carbon $end, $url = false)
152		{
153	1	$this->domain('msgHist');
154
155	1	$url = $url ?: "https://{$this->domain}/messaging_history/api/account/{$this->account}/conversations/search?limit={$this->history_limit}&offset=0&sort=start:desc";
156
157	1	$start_str = $start->toW3cString();
158	1	$end_str = $end->toW3cString();
159
160	1	$data = new Payload([
161	1	'status' => $this->ended ? ['CLOSE'] : ['OPEN', 'CLOSE'],
162		'start' => [
163	1	'from' => strtotime($start_str) . '000',
164	1	'to' => strtotime($end_str) . '000',
165		],
166	1	'skillIds' => $this->skills
167		]);
168
169	1	return $this->requestV1($url, 'POST', $data);
170		}
171
172	1	public function getAgentStatus($skills)
173		{
174	1	$skills = is_array($skills) ? $skills : [$skills];
175
176	1	$this->domain('msgHist');
177
178	1	$url = "https://{$this->domain}/messaging_history/api/account/{$this->account}/agent-view/status";
179
180	1	$data = ['skillIds' => $skills];
181
182	1	$response = $this->requestV1($url, 'POST', $data);
183	1	$collection = new AgentParticipants($response->agentStatusRecords);
184	1	$collection->metaData = new MetaData((array) $response->_metadata);
185
186	1	return $collection;
187
188		}
189
190	1	public function messagingHistory(Carbon $start = null, Carbon $end = null)
191		{
192	1	$this->retry_counter = 0;
193
194	1	$start = $start ?: (new Carbon())->today();
195	1	$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);
196
197	1	$results_object = $this->retrieveMsgHistory($start, $end);
198
199	1	if ($results_object) {
200
201	1	$results_object->_metadata->start = $start;
202	1	$results_object->_metadata->end = $end;
203
204	1	$meta = new MetaData((array) $results_object->_metadata);
205
206	1	$collection = new ConversationHistory($results_object->conversationHistoryRecords);
207	1	$collection->metaData = $meta;
208
209	1	return $collection;
210
211		}
212		}
213
214	1	public function history(Carbon $start = null, Carbon $end = null)
215		{
216	1	$this->retry_counter = 0;
217
218	1	$start = $start ?: (new Carbon())->today();
219	1	$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);
220
221	1	$results_object = $this->retrieveHistory($start, $end);
222
223	1	if ($results_object) {
224
225	1	$results_object->_metadata->start = $start;
226	1	$results_object->_metadata->end = $end;
227
228	1	$meta = new MetaData((array) $results_object->_metadata);
229
230	1	$collection = new EngagementHistory($results_object->interactionHistoryRecords);
231	1	$collection->metaData = $meta;
232
233	1	return $collection;
234
235		}
236		}
237
238		public function login()
239		{
240		$this->domain('agentVep');
241
242		$consumer_key = config("{$this->config}.key");
243		$consumer_secret = config("{$this->config}.secret");
244		$token = config("{$this->config}.token");
245		$secret = config("{$this->config}.token_secret");
246		$username = config("{$this->config}.user_name");
247
248		$auth = [
249		'username' => $username,
250		'appKey' => $consumer_key,
251		'secret' => $consumer_secret,
252		'accessToken' => $token,
253		'accessTokenSecret' => $secret,
254		];
255
256		$url = "https://{$this->domain}/api/account/{$this->account}/login?v=1.3";
257
258		$response = $this->requestV1($url, 'POST', $auth);
259
260		$this->bearer = $response->bearer;
261
262		return $this;
263		}
264
265		private function requestV2($url, $method, $payload = false)
		0 ignored issues – show Unused Code introduced 2018-06-13 18:42 UTC by Report Bug Copy Issue Report The method `requestV2()` is not used, and could be removed. This check looks for private methods that have been defined, but are not used inside the class. Loading history...
266		{
267		$this->login();
268
269		$client = new Client();
270		$args = [
271		'headers' => [
272		'content-type' => 'application/json',
273		],
274		'body' => json_encode($payload)
275		];
276
277		try {
278		$res = $client->request($method, $url, $args);
279		} catch (\Exception $e) {
280		throw $e;
281		}
282
283		return json_decode($res->getBody());
284		}
285
286	2	private function requestClient()
287		{
288	2	$consumer_key = config("{$this->config}.key");
289	2	$consumer_secret = config("{$this->config}.secret");
290	2	$token = config("{$this->config}.token");
291	2	$secret = config("{$this->config}.token_secret");
292
293	2	$stack = HandlerStack::create();
294	2	$auth = new Oauth1([
295	2	'consumer_key' => $consumer_key,
296	2	'consumer_secret' => $consumer_secret,
297	2	'token' => $token,
298	2	'token_secret' => $secret,
299	2	'signature_method'=> Oauth1::SIGNATURE_METHOD_HMAC,
300		]);
301	2	$stack->push($auth);
302
303	2	$client = new Client([
304	2	'handler' => $stack,
305		]);
306
307	2	return $client;
308		}
309
310	1	private function requestV1($url, $method, $payload = [])
311		{
312	1	$client = $this->requestClient();
313
314		$args = [
315	1	'auth' => 'oauth',
316		'headers' => [
317		'content-type' => 'application/json',
318		],
319	1	'body' => json_encode($payload)
320		];
321
322		try {
323	1	$res = $client->request($method, $url, $args);
324	1	$response = json_decode($res->getBody());
325		} catch (\Exception $e) {
326		if ($this->retry_counter < $this->retry_limit \|\| $this->retry_limit == -1) {
327		usleep(1500);
328		$this->retry_counter++;
329		$response = $this->requestV1($url, $payload);
330		} else {
331		throw $e; //new LiveEngageException("Retry limit has been exceeded ($this->retry_limit)", 100);
332		}
333		}
334
335	1	return $response;
336		}
337		}
338

LivePersonInc / LiveEngageLaravel

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LiveEngageLaravel::requestV1() B

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