LiveEngageLaravel::status() - Code Metrics - Inspection of "Added AccountStatus and test for such." - LivePersonInc/LiveEngageLaravel - Measure and Improve Code Quality continuously with Scrutinizer

Passed

Push — master ( 00795d...64ec34 )

by Robert

created 2018-06-19 14:50 UTC

LiveEngageLaravel::status() A

↳ Parent: LiveEngageLaravel

Complexity

Conditions	1
Paths	1

Size

Total Lines	7
Code Lines	3

Duplication

Lines	0
Ratio	0 %

Code Coverage

Tests	4
CRAP Score	1

Importance

Changes

Metric	Value
dl	0
loc	7
ccs	4
cts	4
cp	1
rs	9.4285
c	0
b	0
f	0
cc	1
eloc	3
nc	1
nop	0
crap	1

<?php

namespace LivePersonInc\LiveEngageLaravel;

use Carbon\Carbon;
use GuzzleHttp\Client;
use GuzzleHttp\HandlerStack;
use GuzzleHttp\Subscriber\Oauth\Oauth1;
use LivePersonInc\LiveEngageLaravel\Models\Info;
use LivePersonInc\LiveEngageLaravel\Models\MetaData;
use LivePersonInc\LiveEngageLaravel\Models\AccountStatus;
use LivePersonInc\LiveEngageLaravel\Models\MessagingInfo;
use LivePersonInc\LiveEngageLaravel\Models\Payload;
use LivePersonInc\LiveEngageLaravel\Models\Visitor;
use LivePersonInc\LiveEngageLaravel\Models\Agent;
use LivePersonInc\LiveEngageLaravel\Models\Campaign;
use LivePersonInc\LiveEngageLaravel\Models\Engagement;
use LivePersonInc\LiveEngageLaravel\Models\Conversation;
use LivePersonInc\LiveEngageLaravel\Collections\EngagementHistory;
use LivePersonInc\LiveEngageLaravel\Collections\AgentParticipants;
use LivePersonInc\LiveEngageLaravel\Exceptions\LiveEngageException;
use LivePersonInc\LiveEngageLaravel\Collections\ConversationHistory;

class LiveEngageLaravel
{
	private $account = false;
	private $results = [];
	private $skills = [];
	private $next = false;
	private $prev = false;
	private $start;
	private $end;
	private $config = 'services.liveperson.default';
	private $version = '1.0';
	private $history_limit = 50;
	private $history = false;
	private $context = 'interactionHistoryRecords';
	private $interactive = true;
	private $ended = true;
	private $bearer = false;

	private $domain = false;

	private $retry_limit = 5;
	private $retry_counter = 0;

	public function __get($attribute)
	{
		return $this->$attribute;
	}

	public function __construct()
	{
		$this->account = config("{$this->config}.account");
		//$this->domain = config("{$this->config}.domain");
		$this->version = config("{$this->config}.version") ?: $this->version;
	}

	public function key($key = 'default')
	{
		$this->config = "services.liveperson.$key";
		$this->__construct();

		return $this;
	}
	
	public function nonInteractive()
	{
		$this->interactive = false;
		return $this;
	}
	
	public function active()
	{
		$this->ended = false;
		return $this;
	}

	public function limit($limit)
	{
		$this->history_limit = $limit;

		return $this;
	}

	public function skills($skills)
	{
		$this->skills = $skills;

		return $this;
	}

	public function retry($limit)
	{
		$this->retry_limit = $limit;

		return $this;
	}

	public function account($accountid)
	{
		$this->account = $accountid;

		return $this;
	}

	public function domain($service)
	{
		$response = $this->requestV1("https://api.liveperson.net/api/account/{$this->account}/service/{$service}/baseURI.json?version={$this->version}", 'GET');
		
		$this->domain = $response->baseURI;

		return $this;
	}

	public function visitor($visitorID, $sessionID, $setData = false)
	{
		$this->domain('smt');

		if ($setData) {
			$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/events?v=1&sid={$sessionID}";

			return $this->requestV1($url, 'POST', $setData);
		} else {
			$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/state?v=1&sid={$sessionID}";

			return $this->requestV1($url, 'GET');
		}
	}

	final public function retrieveHistory(Carbon $start, Carbon $end, $url = false)
	{
		$this->domain('engHistDomain');

		$url = $url ?: "https://{$this->domain}/interaction_history/api/account/{$this->account}/interactions/search?limit={$this->history_limit}&offset=0";

		$start_str = $start->toW3cString();
		$end_str = $end->toW3cString();

		$data = new Payload([
			'interactive' => $this->interactive,
			'ended' => $this->ended,
			'start' => [
				'from' => strtotime($start_str) . '000',
				'to' => strtotime($end_str) . '000',
			],
			'skillIds' => $this->skills
		]);

		return $this->requestV1($url, 'POST', $data);
	}

	final public function retrieveMsgHistory(Carbon $start, Carbon $end, $url = false)
	{
		$this->domain('msgHist');

		$url = $url ?: "https://{$this->domain}/messaging_history/api/account/{$this->account}/conversations/search?limit={$this->history_limit}&offset=0&sort=start:desc";

		$start_str = $start->toW3cString();
		$end_str = $end->toW3cString();

		$data = new Payload([
			'status' => $this->ended ? ['CLOSE'] : ['OPEN', 'CLOSE'],
			'start' => [
				'from' => strtotime($start_str) . '000',
				'to' => strtotime($end_str) . '000',
			],
			'skillIds' => $this->skills
		]);
		
		return $this->requestV1($url, 'POST', $data);
	}
	
	public function getAgentStatus($skills)
	{
		$skills = is_array($skills) ? $skills : [$skills];
	
		$this->domain('msgHist');
		
		$url = "https://{$this->domain}/messaging_history/api/account/{$this->account}/agent-view/status";
		
		$data = ['skillIds' => $skills];
		
		$response = $this->requestV1($url, 'POST', $data);
		$collection = new AgentParticipants($response->agentStatusRecords);
		$collection->metaData = new MetaData((array) $response->_metadata);
		
		return $collection;
		
	}
	
	public function messagingHistory(Carbon $start = null, Carbon $end = null)
	{
		$this->retry_counter = 0;

		$start = $start ?: (new Carbon())->today();
		$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);

		$results_object = $this->retrieveMsgHistory($start, $end);
		
		$results_object->_metadata->start = $start;
		$results_object->_metadata->end = $end;
	
		$meta = new MetaData((array) $results_object->_metadata);
		
		$collection = new ConversationHistory($results_object->conversationHistoryRecords);
		$collection->metaData = $meta;
		
		return $collection;
			
	}

	public function history(Carbon $start = null, Carbon $end = null)
	{
		$this->retry_counter = 0;

		$start = $start ?: (new Carbon())->today();
		$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);

		$results_object = $this->retrieveHistory($start, $end);
		
		$results_object->_metadata->start = $start;
		$results_object->_metadata->end = $end;
	
		$meta = new MetaData((array) $results_object->_metadata);
		
		$collection = new EngagementHistory($results_object->interactionHistoryRecords);
		$collection->metaData = $meta;
		
		return $collection;
			
	}
	
	public function status()
	{
		$url = "https://status.liveperson.com/json?site={$this->account}";
		
		$response = $this->requestV1($url, 'GET');
		
		return new AccountStatus((array) $response);
	}
	
	public function login()
	{
		$this->domain('agentVep');
		
		$consumer_key = config("{$this->config}.key");
		$consumer_secret = config("{$this->config}.secret");
		$token = config("{$this->config}.token");
		$secret = config("{$this->config}.token_secret");
		$username = config("{$this->config}.user_name");
		
		$auth = [
			'username'		  => $username,
			'appKey'			=> $consumer_key,
			'secret'			=> $consumer_secret,
			'accessToken'		=> $token,
			'accessTokenSecret' => $secret,
		];
		
		$url = "https://{$this->domain}/api/account/{$this->account}/login?v=1.3";
		
		$response = $this->requestV1($url, 'POST', $auth);
		
		$this->bearer = $response->bearer;
		
		return $this;
	}
	
	private function requestV2($url, $method, $payload = false)

	{
		$this->login();
		
		$client = new Client();
		$args = [
			'headers' => [
				'content-type' => 'application/json',
			],
			'body' => json_encode($payload)
		];
		
		try {
			$res = $client->request($method, $url, $args);
		} catch (\Exception $e) {
			throw $e;
		} 
		
		return json_decode($res->getBody());
	}
	
	private function requestClient()
	{
		$consumer_key = config("{$this->config}.key");
		$consumer_secret = config("{$this->config}.secret");
		$token = config("{$this->config}.token");
		$secret = config("{$this->config}.token_secret");

		$stack = HandlerStack::create();
		$auth = new Oauth1([
			'consumer_key'	=> $consumer_key,
			'consumer_secret' => $consumer_secret,
			'token'		   => $token,
			'token_secret'	=> $secret,
			'signature_method'=> Oauth1::SIGNATURE_METHOD_HMAC,
		]);
		$stack->push($auth);

		$client = new Client([
			'handler' => $stack,
		]);
		
		return $client;
	}
	
	private function requestV1($url, $method, $payload = [])
	{
		$client = $this->requestClient();

		$args = [
			'auth' => 'oauth',
			'headers' => [
				'content-type' => 'application/json',
			],
			'body' => json_encode($payload)
		];

		try {
			$res = $client->request($method, $url, $args);
			$response = json_decode($res->getBody());
		} catch (\Exception $e) {
			if ($this->retry_counter < $this->retry_limit || $this->retry_limit == -1) {
				usleep(1500);
				$this->retry_counter++;
				$response = $this->requestV1($url, $payload);
			} else {
				throw $e; //new LiveEngageException("Retry limit has been exceeded ($this->retry_limit)", 100);
			}
		}

		return $response;
	}
}


1		<?php
2
3		namespace LivePersonInc\LiveEngageLaravel;
4
5		use Carbon\Carbon;
6		use GuzzleHttp\Client;
7		use GuzzleHttp\HandlerStack;
8		use GuzzleHttp\Subscriber\Oauth\Oauth1;
9		use LivePersonInc\LiveEngageLaravel\Models\Info;
10		use LivePersonInc\LiveEngageLaravel\Models\MetaData;
11		use LivePersonInc\LiveEngageLaravel\Models\AccountStatus;
12		use LivePersonInc\LiveEngageLaravel\Models\MessagingInfo;
13		use LivePersonInc\LiveEngageLaravel\Models\Payload;
14		use LivePersonInc\LiveEngageLaravel\Models\Visitor;
15		use LivePersonInc\LiveEngageLaravel\Models\Agent;
16		use LivePersonInc\LiveEngageLaravel\Models\Campaign;
17		use LivePersonInc\LiveEngageLaravel\Models\Engagement;
18		use LivePersonInc\LiveEngageLaravel\Models\Conversation;
19		use LivePersonInc\LiveEngageLaravel\Collections\EngagementHistory;
20		use LivePersonInc\LiveEngageLaravel\Collections\AgentParticipants;
21		use LivePersonInc\LiveEngageLaravel\Exceptions\LiveEngageException;
22		use LivePersonInc\LiveEngageLaravel\Collections\ConversationHistory;
23
24		class LiveEngageLaravel
25		{
26		private $account = false;
27		private $results = [];
28		private $skills = [];
29		private $next = false;
30		private $prev = false;
31		private $start;
32		private $end;
33		private $config = 'services.liveperson.default';
34		private $version = '1.0';
35		private $history_limit = 50;
36		private $history = false;
37		private $context = 'interactionHistoryRecords';
38		private $interactive = true;
39		private $ended = true;
40		private $bearer = false;
41
42		private $domain = false;
43
44		private $retry_limit = 5;
45		private $retry_counter = 0;
46
47	5	public function __get($attribute)
48		{
49	5	return $this->$attribute;
50		}
51
52	8	public function __construct()
53		{
54	8	$this->account = config("{$this->config}.account");
55		//$this->domain = config("{$this->config}.domain");
56	8	$this->version = config("{$this->config}.version") ?: $this->version;
57	8	}
58
59	1	public function key($key = 'default')
60		{
61	1	$this->config = "services.liveperson.$key";
62	1	$this->__construct();
63
64	1	return $this;
65		}
66
67	1	public function nonInteractive()
68		{
69	1	$this->interactive = false;
70	1	return $this;
71		}
72
73	1	public function active()
74		{
75	1	$this->ended = false;
76	1	return $this;
77		}
78
79	1	public function limit($limit)
80		{
81	1	$this->history_limit = $limit;
82
83	1	return $this;
84		}
85
86	1	public function skills($skills)
87		{
88	1	$this->skills = $skills;
89
90	1	return $this;
91		}
92
93	1	public function retry($limit)
94		{
95	1	$this->retry_limit = $limit;
96
97	1	return $this;
98		}
99
100	1	public function account($accountid)
101		{
102	1	$this->account = $accountid;
103
104	1	return $this;
105		}
106
107	1	public function domain($service)
108		{
109	1	$response = $this->requestV1("https://api.liveperson.net/api/account/{$this->account}/service/{$service}/baseURI.json?version={$this->version}", 'GET');
110
111	1	$this->domain = $response->baseURI;
112
113	1	return $this;
114		}
115
116		public function visitor($visitorID, $sessionID, $setData = false)
117		{
118		$this->domain('smt');
119
120		if ($setData) {
121		$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/events?v=1&sid={$sessionID}";
122
123		return $this->requestV1($url, 'POST', $setData);
124		} else {
125		$url = "https://{$this->domain}/api/account/{$this->account}/monitoring/visitors/{$visitorID}/visits/current/state?v=1&sid={$sessionID}";
126
127		return $this->requestV1($url, 'GET');
128		}
129		}
130
131	1	final public function retrieveHistory(Carbon $start, Carbon $end, $url = false)
132		{
133	1	$this->domain('engHistDomain');
134
135	1	$url = $url ?: "https://{$this->domain}/interaction_history/api/account/{$this->account}/interactions/search?limit={$this->history_limit}&offset=0";
136
137	1	$start_str = $start->toW3cString();
138	1	$end_str = $end->toW3cString();
139
140	1	$data = new Payload([
141	1	'interactive' => $this->interactive,
142	1	'ended' => $this->ended,
143		'start' => [
144	1	'from' => strtotime($start_str) . '000',
145	1	'to' => strtotime($end_str) . '000',
146		],
147	1	'skillIds' => $this->skills
148		]);
149
150	1	return $this->requestV1($url, 'POST', $data);
151		}
152
153	1	final public function retrieveMsgHistory(Carbon $start, Carbon $end, $url = false)
154		{
155	1	$this->domain('msgHist');
156
157	1	$url = $url ?: "https://{$this->domain}/messaging_history/api/account/{$this->account}/conversations/search?limit={$this->history_limit}&offset=0&sort=start:desc";
158
159	1	$start_str = $start->toW3cString();
160	1	$end_str = $end->toW3cString();
161
162	1	$data = new Payload([
163	1	'status' => $this->ended ? ['CLOSE'] : ['OPEN', 'CLOSE'],
164		'start' => [
165	1	'from' => strtotime($start_str) . '000',
166	1	'to' => strtotime($end_str) . '000',
167		],
168	1	'skillIds' => $this->skills
169		]);
170
171	1	return $this->requestV1($url, 'POST', $data);
172		}
173
174	1	public function getAgentStatus($skills)
175		{
176	1	$skills = is_array($skills) ? $skills : [$skills];
177
178	1	$this->domain('msgHist');
179
180	1	$url = "https://{$this->domain}/messaging_history/api/account/{$this->account}/agent-view/status";
181
182	1	$data = ['skillIds' => $skills];
183
184	1	$response = $this->requestV1($url, 'POST', $data);
185	1	$collection = new AgentParticipants($response->agentStatusRecords);
186	1	$collection->metaData = new MetaData((array) $response->_metadata);
187
188	1	return $collection;
189
190		}
191
192	1	public function messagingHistory(Carbon $start = null, Carbon $end = null)
193		{
194	1	$this->retry_counter = 0;
195
196	1	$start = $start ?: (new Carbon())->today();
197	1	$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);
198
199	1	$results_object = $this->retrieveMsgHistory($start, $end);
200
201	1	$results_object->_metadata->start = $start;
202	1	$results_object->_metadata->end = $end;
203
204	1	$meta = new MetaData((array) $results_object->_metadata);
205
206	1	$collection = new ConversationHistory($results_object->conversationHistoryRecords);
207	1	$collection->metaData = $meta;
208
209	1	return $collection;
210
211		}
212
213	1	public function history(Carbon $start = null, Carbon $end = null)
214		{
215	1	$this->retry_counter = 0;
216
217	1	$start = $start ?: (new Carbon())->today();
218	1	$end = $end ?: (new Carbon())->today()->addHours(23)->addMinutes(59);
219
220	1	$results_object = $this->retrieveHistory($start, $end);
221
222	1	$results_object->_metadata->start = $start;
223	1	$results_object->_metadata->end = $end;
224
225	1	$meta = new MetaData((array) $results_object->_metadata);
226
227	1	$collection = new EngagementHistory($results_object->interactionHistoryRecords);
228	1	$collection->metaData = $meta;
229
230	1	return $collection;
231
232		}
233
234	1	public function status()
235		{
236	1	$url = "https://status.liveperson.com/json?site={$this->account}";
237
238	1	$response = $this->requestV1($url, 'GET');
239
240	1	return new AccountStatus((array) $response);
241		}
242
243		public function login()
244		{
245		$this->domain('agentVep');
246
247		$consumer_key = config("{$this->config}.key");
248		$consumer_secret = config("{$this->config}.secret");
249		$token = config("{$this->config}.token");
250		$secret = config("{$this->config}.token_secret");
251		$username = config("{$this->config}.user_name");
252
253		$auth = [
254		'username' => $username,
255		'appKey' => $consumer_key,
256		'secret' => $consumer_secret,
257		'accessToken' => $token,
258		'accessTokenSecret' => $secret,
259		];
260
261		$url = "https://{$this->domain}/api/account/{$this->account}/login?v=1.3";
262
263		$response = $this->requestV1($url, 'POST', $auth);
264
265		$this->bearer = $response->bearer;
266
267		return $this;
268		}
269
270		private function requestV2($url, $method, $payload = false)
		0 ignored issues – show Unused Code introduced 2018-06-13 18:42 UTC by Report Bug Copy Issue Report The method `requestV2()` is not used, and could be removed. This check looks for private methods that have been defined, but are not used inside the class. Loading history...
271		{
272		$this->login();
273
274		$client = new Client();
275		$args = [
276		'headers' => [
277		'content-type' => 'application/json',
278		],
279		'body' => json_encode($payload)
280		];
281
282		try {
283		$res = $client->request($method, $url, $args);
284		} catch (\Exception $e) {
285		throw $e;
286		}
287
288		return json_decode($res->getBody());
289		}
290
291	2	private function requestClient()
292		{
293	2	$consumer_key = config("{$this->config}.key");
294	2	$consumer_secret = config("{$this->config}.secret");
295	2	$token = config("{$this->config}.token");
296	2	$secret = config("{$this->config}.token_secret");
297
298	2	$stack = HandlerStack::create();
299	2	$auth = new Oauth1([
300	2	'consumer_key' => $consumer_key,
301	2	'consumer_secret' => $consumer_secret,
302	2	'token' => $token,
303	2	'token_secret' => $secret,
304	2	'signature_method'=> Oauth1::SIGNATURE_METHOD_HMAC,
305		]);
306	2	$stack->push($auth);
307
308	2	$client = new Client([
309	2	'handler' => $stack,
310		]);
311
312	2	return $client;
313		}
314
315	1	private function requestV1($url, $method, $payload = [])
316		{
317	1	$client = $this->requestClient();
318
319		$args = [
320	1	'auth' => 'oauth',
321		'headers' => [
322		'content-type' => 'application/json',
323		],
324	1	'body' => json_encode($payload)
325		];
326
327		try {
328	1	$res = $client->request($method, $url, $args);
329	1	$response = json_decode($res->getBody());
330		} catch (\Exception $e) {
331		if ($this->retry_counter < $this->retry_limit \|\| $this->retry_limit == -1) {
332		usleep(1500);
333		$this->retry_counter++;
334		$response = $this->requestV1($url, $payload);
335		} else {
336		throw $e; //new LiveEngageException("Retry limit has been exceeded ($this->retry_limit)", 100);
337		}
338		}
339
340	1	return $response;
341		}
342		}
343

LivePersonInc / LiveEngageLaravel

Push — master ( 00795d...64ec34 )

LiveEngageLaravel::status() A

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