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<?php |
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namespace Groove\Api; |
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use Groove\Api; |
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use Groove\Models\Ticket as Model; |
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class Ticket extends Api |
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{ |
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/** |
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* Create ticket. |
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* |
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* @param string $body |
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* @param string|array $from |
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* @param string|array $to |
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* @param array $params |
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* @return Model |
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*/ |
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public function create($body, $from, $to, $params = []) |
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{ |
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$params = array_merge(['body' => $body, 'from' => $from, 'to' => $to], $params); |
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$response = $this->client->post('tickets', $params); |
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return new Model($response->ticket, $this->client); |
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} |
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/** |
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* List tickets. |
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* |
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* @param array $params |
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* @return \Illuminate\Support\Collection |
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*/ |
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public function list($params = []) |
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{ |
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$response = $this->client->get('tickets', $params); |
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return collect($response->tickets)->transform(function ($ticket) { |
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return new Model($ticket, $this->client); |
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}); |
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} |
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/** |
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* Get tickets meta. |
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* |
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* @param array $params |
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* @return \stdClass |
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*/ |
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public function meta($params = []) |
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{ |
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$response = $this->client->get('tickets', $params); |
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return $response->meta; |
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} |
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/** |
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* Find ticket. |
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* |
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* @param int|string $ticketNumber |
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* @return Model |
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*/ |
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public function find($ticketNumber) |
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{ |
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$ticket = $this->client->get("tickets/$ticketNumber")->ticket; |
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return new Model($ticket, $this->client); |
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} |
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/** |
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* Ticket state. |
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* |
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* @param int|string $ticketNumber |
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* @return mixed |
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*/ |
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public function ticketState($ticketNumber) |
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{ |
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return $this->client->get("tickets/$ticketNumber/state"); |
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} |
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/** |
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* Update a ticket's State. |
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* |
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* @param int|string $ticketNumber |
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* @param string $state // "unread", "opened", "pending", "closed", "spam" |
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* @return bool |
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*/ |
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public function updateState($ticketNumber, $state) |
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{ |
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$this->client->put("tickets/$ticketNumber/state", ['state' => $state]); |
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return true; |
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} |
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/** |
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* Ticket assignee. |
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* |
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* @param int|string $ticketNumber |
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* @return mixed |
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*/ |
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public function ticketAssignee($ticketNumber) |
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{ |
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return $this->client->get("tickets/$ticketNumber/assignee"); |
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} |
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/** |
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* Update a ticket's assignee. |
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* |
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* @param int|string $ticketNumber |
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* @param string $email |
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* @return bool |
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*/ |
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public function updateAssignee($ticketNumber, $email) |
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{ |
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$this->client->put("tickets/$ticketNumber/assignee", ['assignee' => $email]); |
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return true; |
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} |
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/** |
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* Ticket count. |
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* |
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* @return mixed |
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*/ |
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public function count() |
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{ |
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return $this->client->get('tickets/count'); |
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} |
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/** |
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* Update a ticket's priority. |
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* |
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* @param int|string $ticketNumber |
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* @param string $priority |
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* @return bool |
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*/ |
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public function updatePriority($ticketNumber, $priority) |
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{ |
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$this->client->put("tickets/$ticketNumber/priority", ['priority' => $priority]); |
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return true; |
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} |
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/** |
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* Update a ticket's assigned group. |
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* |
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* @param int|string $ticketNumber |
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* @param string $groupID |
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* @return bool |
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*/ |
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public function updateGroup($ticketNumber, $groupID) |
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{ |
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$this->client->put("tickets/$ticketNumber/assigned_group", ['group' => $groupID]); |
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return true; |
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} |
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} |
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