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from .base import Resource, UserRoles |
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# ======================================================= |
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# Customer Groups |
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# ======================================================= |
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class CustomerGroups(Resource): |
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def fetch(self, |
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with_invited: bool = False, |
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with_roles: list = (UserRoles.ADMIN, UserRoles.AGENT, UserRoles.COLLABORATOR)): |
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roles = ",".join([role.value[0] for role in with_roles]) |
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return self._get("/users", with_invited=with_invited, with_roles=roles, type="customer_group") |
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def create(self, |
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name: str, |
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role: UserRoles = None, |
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team_ids: list = None, |
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can_members_access_group_tickets: bool = None, |
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email_domains: list = None): |
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customer_group = { |
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"name": name, |
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"type": "customer_group" |
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} |
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if role is not None: |
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customer_group["role"] = role.value[1] |
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if team_ids is not None: |
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customer_group["team_ids"] = ",".join(team_ids) |
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if can_members_access_group_tickets is not None: |
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customer_group["can_members_access_group_tickets"] = can_members_access_group_tickets |
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if email_domains is not None: |
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customer_group["email_domains"] = ",".join(email_domains) |
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return self._post("/users", data={"user": customer_group}) |
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def update(self, |
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group_id: int, |
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first_name: str = None, |
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last_name: str = None, |
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role: UserRoles = None, |
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team_ids: list = None, |
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can_members_access_group_tickets: bool = None, |
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email_domains: list = None): |
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customer_group = { |
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"type": "customer_group" |
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} |
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if first_name is not None: |
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customer_group["first_name"] = first_name |
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if last_name is not None: |
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customer_group["last_name"] = last_name |
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if role is not None: |
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customer_group["role"] = role.value[1] |
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if team_ids is not None: |
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customer_group["team_ids"] = ",".join(team_ids) |
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if can_members_access_group_tickets is not None: |
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customer_group["can_members_access_group_tickets"] = can_members_access_group_tickets |
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if email_domains is not None: |
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customer_group["email_domains"] = ",".join(email_domains) |
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if len(customer_group.keys()) == 1: |
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return # No update called |
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return self._post("/users/{user_id}".format(user_id=group_id), data={"user": customer_group}) |
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def fetchMembers(self, |
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group_id: int): |
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return self._get("/users/{group_id}/members".format(group_id=group_id)) |
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def addMember(self, |
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group_id: int, |
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member_id: int): |
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member = { |
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"id": member_id |
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} |
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return self._post("/users/{group_id}/members".format(group_id=group_id), data={"member": member}) |
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FLUX-SE /
SupportBee_python_wrapper
