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import json |
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import requests |
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from enum import Enum |
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# ======================================================= |
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# Parameter enums |
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# ======================================================= |
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class BasicOptions(Enum): |
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TRUE = "true" |
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FALSE = "false" |
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ANY = "any" |
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class AssignedUserOptions(Enum): |
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ME = "me" |
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ANY = "any" |
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NONE = "none" |
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class AssignedTeamOptions(Enum): |
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MINE = "mine" |
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NONE = "none" |
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class SortByOptions(Enum): |
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LAST_ACTIVITY = "last_activity" |
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CREATION_TIME = "creation_time" |
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class UserRoles: |
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ADMIN = ("admin", 20) |
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AGENT = ("agent", 10) |
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COLLABORATOR = ("collaborator", 9) |
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CUSTOMER = ("customer", None) |
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class DataPointType(Enum): |
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AVG_FIRST_RESPONSE_TIME = "avg_first_response_time" |
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TICKETS_COUNT = "tickets_count" |
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REPLIES_COUNT = "replies_count" |
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# ======================================================= |
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# Resource - Base class with default requests |
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# ======================================================= |
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class Resource: |
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def __init__(self, api): |
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self.api = api |
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def _prepare_url(self, endpoint, **kwargs): |
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url = self.api.BASE_URL.format(url=endpoint) |
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for key, value in kwargs.items(): |
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if value is not None: |
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url += "&" + key + "=" + str(value) |
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return url |
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def _get_headers(self): |
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return { |
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"Content-Type": "application/json", |
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"Accept": "application/json" |
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} |
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def _get(self, endpoint, **kwargs): |
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url = self._prepare_url(endpoint, **kwargs) |
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print("GET", url) |
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return requests.get(url, headers=self._get_headers()).json() |
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def _post(self, endpoint, data=None, files=None, **kwargs): |
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url = self._prepare_url(endpoint, **kwargs) |
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print("POST", url) |
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headers = self._get_headers() |
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if files is not None: |
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headers.pop("Content-Type") |
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response = requests.post(url, headers=headers, json=data, files=files) |
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# print(response) |
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# print(response.text) |
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try: |
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return response.json() |
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except json.decoder.JSONDecodeError: |
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return response.text |
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def _put(self, endpoint, data=None, **kwargs): |
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url = self._prepare_url(endpoint, **kwargs) |
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print("PUT", url) |
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return requests.put(url, headers=self._get_headers(), json=data).json() |
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def _delete(self, endpoint, **kwargs): |
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url = self._prepare_url(endpoint, **kwargs) |
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print("DELETE", url) |
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return requests.delete(url, headers=self._get_headers()).json() |
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FLUX-SE /
SupportBee_python_wrapper
