1 | <?php |
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2 | |||
3 | namespace MauticPlugin\MauticCrmBundle\Api; |
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4 | |||
5 | use Mautic\PluginBundle\Exception\ApiErrorException; |
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6 | use MauticPlugin\MauticCrmBundle\Api\Salesforce\Exception\RetryRequestException; |
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7 | use MauticPlugin\MauticCrmBundle\Api\Salesforce\Helper\RequestUrl; |
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8 | use MauticPlugin\MauticCrmBundle\Integration\CrmAbstractIntegration; |
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9 | use MauticPlugin\MauticCrmBundle\Integration\SalesforceIntegration; |
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10 | |||
11 | /** |
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12 | * @property SalesforceIntegration $integration |
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13 | */ |
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14 | class SalesforceApi extends CrmApi |
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15 | { |
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16 | protected $object = 'Lead'; |
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17 | protected $requestSettings = [ |
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18 | 'encode_parameters' => 'json', |
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19 | ]; |
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20 | protected $apiRequestCounter = 0; |
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21 | protected $requestCounter = 1; |
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22 | protected $maxLockRetries = 3; |
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23 | |||
24 | public function __construct(CrmAbstractIntegration $integration) |
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25 | { |
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26 | parent::__construct($integration); |
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27 | |||
28 | $this->requestSettings['curl_options'] = [ |
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29 | CURLOPT_SSLVERSION => defined('CURL_SSLVERSION_TLSv1_2') ? CURL_SSLVERSION_TLSv1_2 : 6, |
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30 | ]; |
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31 | } |
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32 | |||
33 | /** |
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34 | * @param $operation |
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35 | * @param array $elementData |
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36 | * @param string $method |
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37 | * @param bool $isRetry |
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38 | * @param null $object |
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39 | * @param null $queryUrl |
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40 | * |
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41 | * @return mixed|string |
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42 | * |
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43 | * @throws ApiErrorException |
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44 | */ |
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45 | public function request($operation, $elementData = [], $method = 'GET', $isRetry = false, $object = null, $queryUrl = null) |
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46 | { |
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47 | if (!$object) { |
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48 | $object = $this->object; |
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49 | } |
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50 | |||
51 | $requestUrl = RequestUrl::get($this->integration->getApiUrl(), $queryUrl, $operation, $object); |
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52 | |||
53 | $settings = $this->requestSettings; |
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54 | if ('PATCH' == $method) { |
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55 | $settings['headers'] = ['Sforce-Auto-Assign' => 'FALSE']; |
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56 | } |
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57 | |||
58 | // Query commands can have long wait time while SF builds response as the offset increases |
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59 | $settings['request_timeout'] = 300; |
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60 | |||
61 | // Wrap in a isAuthorized to refresh token if applicable |
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62 | $response = $this->integration->makeRequest($requestUrl, $elementData, $method, $settings); |
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63 | ++$this->apiRequestCounter; |
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64 | |||
65 | try { |
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66 | $this->analyzeResponse($response, $isRetry); |
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67 | } catch (RetryRequestException $exception) { |
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68 | return $this->request($operation, $elementData, $method, true, $object, $queryUrl); |
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69 | } |
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70 | |||
71 | return $response; |
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72 | } |
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73 | |||
74 | /** |
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75 | * @param null $object |
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76 | * |
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77 | * @return mixed|string |
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78 | * |
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79 | * @throws ApiErrorException |
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80 | */ |
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81 | public function getLeadFields($object = null) |
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82 | { |
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83 | if ('company' == $object) { |
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84 | $object = 'Account'; //salesforce object name |
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85 | } |
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86 | |||
87 | return $this->request('describe', [], 'GET', false, $object); |
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88 | } |
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89 | |||
90 | /** |
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91 | * @return array |
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92 | * |
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93 | * @throws ApiErrorException |
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94 | */ |
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95 | public function getPerson(array $data) |
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96 | { |
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97 | $config = $this->integration->mergeConfigToFeatureSettings([]); |
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98 | $queryUrl = $this->integration->getQueryUrl(); |
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99 | $sfRecords = [ |
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100 | 'Contact' => [], |
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101 | 'Lead' => [], |
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102 | ]; |
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103 | |||
104 | //try searching for lead as this has been changed before in updated done to the plugin |
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105 | if (isset($config['objects']) && false !== array_search('Contact', $config['objects']) && !empty($data['Contact']['Email'])) { |
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106 | $fields = $this->integration->getFieldsForQuery('Contact'); |
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107 | $fields[] = 'Id'; |
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108 | $fields = implode(', ', array_unique($fields)); |
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109 | $findContact = 'select '.$fields.' from Contact where email = \''.$this->escapeQueryValue($data['Contact']['Email']).'\''; |
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110 | $response = $this->request('query', ['q' => $findContact], 'GET', false, null, $queryUrl); |
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111 | |||
112 | if (!empty($response['records'])) { |
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113 | $sfRecords['Contact'] = $response['records']; |
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114 | } |
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115 | } |
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116 | |||
117 | if (!empty($data['Lead']['Email'])) { |
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118 | $fields = $this->integration->getFieldsForQuery('Lead'); |
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119 | $fields[] = 'Id'; |
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120 | $fields = implode(', ', array_unique($fields)); |
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121 | $findLead = 'select '.$fields.' from Lead where email = \''.$this->escapeQueryValue($data['Lead']['Email']).'\' and ConvertedContactId = NULL'; |
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122 | $response = $this->request('queryAll', ['q' => $findLead], 'GET', false, null, $queryUrl); |
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123 | |||
124 | if (!empty($response['records'])) { |
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125 | $sfRecords['Lead'] = $response['records']; |
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126 | } |
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127 | } |
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128 | |||
129 | return $sfRecords; |
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130 | } |
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131 | |||
132 | /** |
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133 | * @return array |
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134 | * |
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135 | * @throws ApiErrorException |
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136 | */ |
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137 | public function getCompany(array $data) |
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138 | { |
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139 | $config = $this->integration->mergeConfigToFeatureSettings([]); |
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140 | $queryUrl = $this->integration->getQueryUrl(); |
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141 | $sfRecords = [ |
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142 | 'Account' => [], |
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143 | ]; |
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144 | |||
145 | $appendToQuery = ''; |
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146 | |||
147 | //try searching for lead as this has been changed before in updated done to the plugin |
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148 | if (isset($config['objects']) && false !== array_search('company', $config['objects']) && !empty($data['company']['Name'])) { |
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149 | $fields = $this->integration->getFieldsForQuery('Account'); |
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150 | |||
151 | if (!empty($data['company']['BillingCountry'])) { |
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152 | $appendToQuery .= ' and BillingCountry = \''.$this->escapeQueryValue($data['company']['BillingCountry']).'\''; |
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153 | } |
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154 | if (!empty($data['company']['BillingCity'])) { |
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155 | $appendToQuery .= ' and BillingCity = \''.$this->escapeQueryValue($data['company']['BillingCity']).'\''; |
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156 | } |
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157 | if (!empty($data['company']['BillingState'])) { |
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158 | $appendToQuery .= ' and BillingState = \''.$this->escapeQueryValue($data['company']['BillingState']).'\''; |
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159 | } |
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160 | |||
161 | $fields[] = 'Id'; |
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162 | $fields = implode(', ', array_unique($fields)); |
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163 | $query = 'select '.$fields.' from Account where Name = \''.$this->escapeQueryValue($data['company']['Name']).'\''.$appendToQuery; |
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164 | $response = $this->request('queryAll', ['q' => $query], 'GET', false, null, $queryUrl); |
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165 | |||
166 | if (!empty($response['records'])) { |
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167 | $sfRecords['company'] = $response['records']; |
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168 | } |
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169 | } |
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170 | |||
171 | return $sfRecords; |
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172 | } |
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173 | |||
174 | /** |
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175 | * @return array|mixed|string |
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176 | * |
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177 | * @throws ApiErrorException |
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178 | */ |
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179 | public function createLead(array $data) |
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180 | { |
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181 | $createdLeadData = []; |
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182 | |||
183 | if (isset($data['Email'])) { |
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184 | $createdLeadData = $this->createObject($data, 'Lead'); |
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185 | } |
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186 | |||
187 | return $createdLeadData; |
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188 | } |
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189 | |||
190 | /** |
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191 | * @param $sfObject |
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192 | * |
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193 | * @return mixed|string |
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194 | * |
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195 | * @throws ApiErrorException |
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196 | */ |
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197 | public function createObject(array $data, $sfObject) |
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198 | { |
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199 | $objectData = $this->request('', $data, 'POST', false, $sfObject); |
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200 | $this->integration->getLogger()->debug('SALESFORCE: POST createObject '.$sfObject.' '.var_export($data, true).var_export($objectData, true)); |
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201 | |||
202 | if (isset($objectData['id'])) { |
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203 | // Salesforce is inconsistent it seems |
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204 | $objectData['Id'] = $objectData['id']; |
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205 | } |
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206 | |||
207 | return $objectData; |
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208 | } |
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209 | |||
210 | /** |
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211 | * @param $sfObject |
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212 | * @param $sfObjectId |
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213 | * |
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214 | * @return mixed|string |
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215 | * |
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216 | * @throws ApiErrorException |
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217 | */ |
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218 | public function updateObject(array $data, $sfObject, $sfObjectId) |
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219 | { |
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220 | $objectData = $this->request('', $data, 'PATCH', false, $sfObject.'/'.$sfObjectId); |
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221 | $this->integration->getLogger()->debug('SALESFORCE: PATCH updateObject '.$sfObject.' '.var_export($data, true).var_export($objectData, true)); |
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222 | |||
223 | // Salesforce is inconsistent it seems |
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224 | $objectData['Id'] = $objectData['id'] = $sfObjectId; |
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225 | |||
226 | return $objectData; |
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227 | } |
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228 | |||
229 | /** |
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230 | * @return mixed|string |
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231 | * |
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232 | * @throws ApiErrorException |
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233 | */ |
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234 | public function syncMauticToSalesforce(array $data) |
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235 | { |
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236 | $queryUrl = $this->integration->getCompositeUrl(); |
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237 | |||
238 | return $this->request('composite/', $data, 'POST', false, null, $queryUrl); |
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239 | } |
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240 | |||
241 | /** |
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242 | * @param $object |
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243 | * |
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244 | * @return array |
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245 | * |
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246 | * @throws ApiErrorException |
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247 | */ |
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248 | public function createLeadActivity(array $activity, $object) |
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249 | { |
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250 | $config = $this->integration->getIntegrationSettings()->getFeatureSettings(); |
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251 | $namespace = (!empty($config['namespace'])) ? $config['namespace'].'__' : ''; |
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252 | $mActivityObjectName = $namespace.'mautic_timeline__c'; |
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253 | $activityData = []; |
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254 | |||
255 | if (!empty($activity)) { |
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256 | foreach ($activity as $sfId => $records) { |
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257 | foreach ($records['records'] as $record) { |
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258 | $body = [ |
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259 | $namespace.'ActivityDate__c' => $record['dateAdded']->format('c'), |
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260 | $namespace.'Description__c' => $record['description'], |
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261 | 'Name' => substr($record['name'], 0, 80), |
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262 | $namespace.'Mautic_url__c' => $records['leadUrl'], |
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263 | $namespace.'ReferenceId__c' => $record['id'].'-'.$sfId, |
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264 | ]; |
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265 | |||
266 | if ('Lead' === $object) { |
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267 | $body[$namespace.'WhoId__c'] = $sfId; |
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268 | } elseif ('Contact' === $object) { |
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269 | $body[$namespace.'contact_id__c'] = $sfId; |
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270 | } |
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271 | |||
272 | $activityData[] = [ |
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273 | 'method' => 'POST', |
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274 | 'url' => '/services/data/v38.0/sobjects/'.$mActivityObjectName, |
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275 | 'referenceId' => $record['id'].'-'.$sfId, |
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276 | 'body' => $body, |
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277 | ]; |
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278 | } |
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279 | } |
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280 | |||
281 | if (!empty($activityData)) { |
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282 | $request = []; |
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283 | $request['allOrNone'] = 'false'; |
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284 | $chunked = array_chunk($activityData, 25); |
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285 | $results = []; |
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286 | foreach ($chunked as $chunk) { |
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287 | // We can only submit 25 at a time |
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288 | if ($chunk) { |
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289 | $request['compositeRequest'] = $chunk; |
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290 | $result = $this->syncMauticToSalesforce($request); |
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291 | $results[] = $result; |
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292 | $this->integration->getLogger()->debug('SALESFORCE: Activity response '.var_export($result, true)); |
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293 | } |
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294 | } |
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295 | |||
296 | return $results; |
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297 | } |
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298 | |||
299 | return []; |
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300 | } |
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301 | } |
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302 | |||
303 | /** |
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304 | * Get Salesforce leads. |
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305 | * |
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306 | * @param mixed $query String for a SOQL query or array to build query |
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307 | * @param string $object |
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308 | * |
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309 | * @return mixed|string |
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310 | * |
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311 | * @throws ApiErrorException |
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312 | */ |
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313 | public function getLeads($query, $object) |
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314 | { |
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315 | $queryUrl = $this->integration->getQueryUrl(); |
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316 | |||
317 | if (defined('MAUTIC_ENV') && MAUTIC_ENV === 'dev') { |
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318 | // Easier for testing |
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319 | $this->requestSettings['headers']['Sforce-Query-Options'] = 'batchSize=200'; |
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320 | } |
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321 | |||
322 | if (!is_array($query)) { |
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323 | return $this->request('queryAll', ['q' => $query], 'GET', false, null, $queryUrl); |
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324 | } |
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325 | |||
326 | if (!empty($query['nextUrl'])) { |
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327 | return $this->request(null, [], 'GET', false, null, $query['nextUrl']); |
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328 | } |
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329 | |||
330 | $organizationCreatedDate = $this->getOrganizationCreatedDate(); |
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331 | $fields = $this->integration->getFieldsForQuery($object); |
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332 | if (!empty($fields) && isset($query['start'])) { |
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333 | if (strtotime($query['start']) < strtotime($organizationCreatedDate)) { |
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334 | $query['start'] = date('c', strtotime($organizationCreatedDate.' +1 hour')); |
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335 | } |
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336 | |||
337 | $fields[] = 'Id'; |
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338 | $fields = implode(', ', array_unique($fields)); |
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339 | |||
340 | $config = $this->integration->mergeConfigToFeatureSettings([]); |
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341 | if (isset($config['updateOwner']) && isset($config['updateOwner'][0]) && 'updateOwner' == $config['updateOwner'][0]) { |
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342 | $fields = 'Owner.Name, Owner.Email, '.$fields; |
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343 | } |
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344 | |||
345 | $ignoreConvertedLeads = ('Lead' == $object) ? ' and ConvertedContactId = NULL' : ''; |
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346 | |||
347 | $getLeadsQuery = 'SELECT '.$fields.' from '.$object.' where SystemModStamp>='.$query['start'].' and SystemModStamp<='.$query['end'] |
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348 | .$ignoreConvertedLeads; |
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349 | |||
350 | return $this->request('queryAll', ['q' => $getLeadsQuery], 'GET', false, null, $queryUrl); |
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351 | } |
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352 | |||
353 | return [ |
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354 | 'totalSize' => 0, |
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355 | 'records' => [], |
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356 | ]; |
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357 | } |
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358 | |||
359 | /** |
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360 | * @return bool|mixed |
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361 | * |
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362 | * @throws ApiErrorException |
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363 | */ |
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364 | public function getOrganizationCreatedDate() |
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365 | { |
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366 | $cache = $this->integration->getCache(); |
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367 | |||
368 | if (!$organizationCreatedDate = $cache->get('organization.created_date')) { |
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369 | $queryUrl = $this->integration->getQueryUrl(); |
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370 | $organization = $this->request('query', ['q' => 'SELECT CreatedDate from Organization'], 'GET', false, null, $queryUrl); |
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371 | $organizationCreatedDate = $organization['records'][0]['CreatedDate']; |
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372 | $cache->set('organization.created_date', $organizationCreatedDate); |
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373 | } |
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374 | |||
375 | return $organizationCreatedDate; |
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376 | } |
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377 | |||
378 | /** |
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379 | * @return mixed|string |
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380 | * |
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381 | * @throws ApiErrorException |
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382 | */ |
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383 | public function getCampaigns() |
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384 | { |
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385 | $campaignQuery = 'Select Id, Name from Campaign where isDeleted = false'; |
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386 | $queryUrl = $this->integration->getQueryUrl(); |
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387 | |||
388 | return $this->request('query', ['q' => $campaignQuery], 'GET', false, null, $queryUrl); |
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389 | } |
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390 | |||
391 | /** |
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392 | * @param $campaignId |
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393 | * @param null $modifiedSince |
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394 | * @param null $queryUrl |
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395 | * |
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396 | * @return mixed|string |
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397 | * |
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398 | * @throws ApiErrorException |
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399 | */ |
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400 | public function getCampaignMembers($campaignId, $modifiedSince = null, $queryUrl = null) |
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401 | { |
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402 | $defaultSettings = $this->requestSettings; |
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403 | |||
404 | // Control batch size to prevent URL too long errors when fetching contact details via SOQL and to control Doctrine RAM usage for |
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405 | // Mautic IntegrationEntity objects |
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406 | $this->requestSettings['headers']['Sforce-Query-Options'] = 'batchSize=200'; |
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407 | |||
408 | if (null === $queryUrl) { |
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409 | $queryUrl = $this->integration->getQueryUrl().'/query'; |
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410 | } |
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411 | |||
412 | $query = "Select CampaignId, ContactId, LeadId, isDeleted from CampaignMember where CampaignId = '".trim($campaignId)."'"; |
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413 | if ($modifiedSince) { |
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414 | $query .= ' and SystemModStamp >= '.$modifiedSince; |
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415 | } |
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416 | |||
417 | $results = $this->request(null, ['q' => $query], 'GET', false, null, $queryUrl); |
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418 | |||
419 | $this->requestSettings = $defaultSettings; |
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420 | |||
421 | return $results; |
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422 | } |
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423 | |||
424 | /** |
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425 | * @param $campaignId |
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426 | * @param $object |
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427 | * |
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428 | * @return array |
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429 | * |
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430 | * @throws ApiErrorException |
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431 | */ |
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432 | public function checkCampaignMembership($campaignId, $object, array $people) |
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433 | { |
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434 | $campaignMembers = []; |
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435 | if (!empty($people)) { |
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436 | $idField = "{$object}Id"; |
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437 | $query = "Select Id, $idField from CampaignMember where CampaignId = '".$campaignId |
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438 | ."' and $idField in ('".implode("','", $people)."')"; |
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439 | |||
440 | $foundCampaignMembers = $this->request('query', ['q' => $query], 'GET', false, null, $this->integration->getQueryUrl()); |
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441 | if (!empty($foundCampaignMembers['records'])) { |
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442 | foreach ($foundCampaignMembers['records'] as $member) { |
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443 | $campaignMembers[$member[$idField]] = $member['Id']; |
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444 | } |
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445 | } |
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446 | } |
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447 | |||
448 | return $campaignMembers; |
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449 | } |
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450 | |||
451 | /** |
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452 | * @param $campaignId |
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453 | * |
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454 | * @return mixed|string |
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455 | * |
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456 | * @throws ApiErrorException |
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457 | */ |
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458 | public function getCampaignMemberStatus($campaignId) |
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459 | { |
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460 | $campaignQuery = "Select Id, Label from CampaignMemberStatus where isDeleted = false and CampaignId='".$campaignId."'"; |
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461 | $queryUrl = $this->integration->getQueryUrl(); |
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462 | |||
463 | return $this->request('query', ['q' => $campaignQuery], 'GET', false, null, $queryUrl); |
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464 | } |
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465 | |||
466 | /** |
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467 | * @return int |
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468 | */ |
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469 | public function getRequestCounter() |
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470 | { |
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471 | $count = $this->apiRequestCounter; |
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472 | $this->apiRequestCounter = 0; |
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473 | |||
474 | return $count; |
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475 | } |
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476 | |||
477 | /** |
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478 | * @param null $requiredFieldString |
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479 | * |
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480 | * @return mixed|string |
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481 | * |
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482 | * @throws ApiErrorException |
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483 | */ |
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484 | public function getCompaniesByName(array $names, $requiredFieldString) |
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485 | { |
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486 | $names = array_map([$this, 'escapeQueryValue'], $names); |
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487 | $queryUrl = $this->integration->getQueryUrl(); |
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488 | $findQuery = 'select Id, '.$requiredFieldString.' from Account where isDeleted = false and Name in (\''.implode("','", $names).'\')'; |
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489 | |||
490 | return $this->request('query', ['q' => $findQuery], 'GET', false, null, $queryUrl); |
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491 | } |
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492 | |||
493 | /** |
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494 | * @param $requiredFieldString |
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495 | * |
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496 | * @return mixed|string |
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497 | * |
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498 | * @throws ApiErrorException |
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499 | */ |
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500 | public function getCompaniesById(array $ids, $requiredFieldString) |
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501 | { |
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502 | $findQuery = 'select isDeleted, Id, '.$requiredFieldString.' from Account where Id in (\''.implode("','", $ids).'\')'; |
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503 | $queryUrl = $this->integration->getQueryUrl(); |
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504 | |||
505 | return $this->request('queryAll', ['q' => $findQuery], 'GET', false, null, $queryUrl); |
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506 | } |
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507 | |||
508 | /** |
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509 | * @param mixed $response |
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510 | * @param bool $isRetry |
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511 | * |
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512 | * @throws ApiErrorException |
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513 | * @throws RetryRequestException |
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514 | */ |
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515 | private function analyzeResponse($response, $isRetry) |
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516 | { |
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517 | if (is_array($response)) { |
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518 | if (!empty($response['errors'])) { |
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519 | throw new ApiErrorException(implode(', ', $response['errors'])); |
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520 | } |
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521 | |||
522 | foreach ($response as $lineItem) { |
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523 | if (is_array($lineItem) && !empty($lineItem['errorCode']) && $error = $this->processError($lineItem, $isRetry)) { |
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524 | $errors[] = $error; |
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525 | } |
||
526 | } |
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527 | |||
528 | if (!empty($errors)) { |
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529 | throw new ApiErrorException(implode(', ', $errors)); |
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530 | } |
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531 | } |
||
532 | } |
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533 | |||
534 | /** |
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535 | * @param $isRetry |
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536 | * |
||
537 | * @return string|false |
||
538 | * |
||
539 | * @throws ApiErrorException |
||
540 | * @throws RetryRequestException |
||
541 | */ |
||
542 | private function processError(array $error, $isRetry) |
||
543 | { |
||
544 | switch ($error['errorCode']) { |
||
545 | case 'INVALID_SESSION_ID': |
||
546 | $this->revalidateSession($isRetry); |
||
547 | break; |
||
548 | case 'UNABLE_TO_LOCK_ROW': |
||
549 | $this->checkIfLockedRequestShouldBeRetried(); |
||
550 | break; |
||
551 | } |
||
552 | |||
553 | if (!empty($error['message'])) { |
||
554 | return $error['message']; |
||
555 | } |
||
556 | |||
557 | return false; |
||
558 | } |
||
559 | |||
560 | /** |
||
561 | * @param $isRetry |
||
562 | * |
||
563 | * @throws ApiErrorException |
||
564 | * @throws RetryRequestException |
||
565 | */ |
||
566 | private function revalidateSession($isRetry) |
||
567 | { |
||
568 | if ($refreshError = $this->integration->authCallback(['use_refresh_token' => true])) { |
||
569 | throw new ApiErrorException($refreshError); |
||
570 | } |
||
571 | |||
572 | if (!$isRetry) { |
||
573 | throw new RetryRequestException(); |
||
574 | } |
||
575 | } |
||
576 | |||
577 | /** |
||
578 | * @throws RetryRequestException |
||
579 | */ |
||
580 | private function checkIfLockedRequestShouldBeRetried() |
||
581 | { |
||
582 | // The record is locked so let's wait a a few seconds and retry |
||
583 | if ($this->requestCounter < $this->maxLockRetries) { |
||
584 | sleep($this->requestCounter * 3); |
||
585 | ++$this->requestCounter; |
||
586 | |||
587 | throw new RetryRequestException(); |
||
588 | } |
||
589 | |||
590 | $this->requestCounter = 1; |
||
591 | |||
592 | return false; |
||
593 | } |
||
594 | |||
595 | /** |
||
596 | * @param $value |
||
597 | * |
||
598 | * @return bool|float|mixed|string |
||
599 | */ |
||
600 | private function escapeQueryValue($value) |
||
601 | { |
||
602 | // SF uses backslashes as escape delimeter |
||
603 | // Remember that PHP uses \ as an escape. Therefore, to replace a single backslash with 2, must use 2 and 4 |
||
604 | $value = str_replace('\\', '\\\\', $value); |
||
605 | |||
606 | // Escape single quotes |
||
607 | $value = str_replace("'", "\'", $value); |
||
608 | |||
609 | // Apply general formatting/cleanup |
||
610 | $value = $this->integration->cleanPushData($value); |
||
611 | |||
612 | return $value; |
||
613 | } |
||
614 | } |
||
615 |